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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D">OK, so we ended up installing 7.1(3b)SU2 and the 9971 9.0.2 firmware. But, it appears that we need the latest device pack for 9971 video support. Typically
when adding a new device type you need to reboot after a device pack installation. But, can anyone confirm if I can simply install the 7.1.3.33024-1 device pack to add the 9971 video support WITHOUT rebooting the cluster?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D">From the release notes:<o:p></o:p></span></p>
<p class="htmlbody" style="margin-left:.25in"><b><span style="font-size:10.0pt;
font-family:"Verdana","sans-serif";color:blue">When applying this Device Package to enable new device support, a cluster-wide reboot is required for those devices to register successfully.
A clusterwide reboot IS NOT required when running to update existing firmware/support.<o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D">I am technically not enabling new device support, I am updating existing support. I guess it depends on how you read it. I need to plan for downtime again
if I need to reboot after this device pack is installed.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D">Thanks,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D">Kevin<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> Ryan Ratliff [mailto:rratliff@cisco.com]
<br>
<b>Sent:</b> Friday, April 30, 2010 12:18 PM<br>
<b>To:</b> Kevin Damisch<br>
<b>Cc:</b> Tim Frazee; cisco-voip@puck.nether.net<br>
<b>Subject:</b> Re: [cisco-voip] 9971 support in 7.1(3b)<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">This is expected. There are two ways to introduce support for a new device to CUCM. The first is by upgrading to a version that includes support. This could be in an ES on the same train, or a new version. In this case 7.1(3b)SU2 includes
the ES that added support for these phones.<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">The second way is by installing a device pack that adds support.<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><span style="font-size:13.5pt;font-family:"Helvetica","sans-serif";
color:black">-Ryan<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">On Apr 30, 2010, at 12:27 PM, Kevin Damisch wrote:<o:p></o:p></p>
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<p class="MsoNormal"><br>
<br>
<o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D">Actually no. I took a CM 7.1.3.30000-1 (no SU1 or SU2), didn’t have those phones as an option in the dropdown box to add a phone. Leaving CM at 7.1.3.30000-1,
I only installed device pack 7.1.3.33024-1, rebooted, and I could add the phones as they now show up in the dropdown list of phones to add.</span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D"> </span><o:p></o:p></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span class="apple-converted-space"><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> </span></span><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">Tim
Frazee [mailto:tfrazee@gmail.com]<span class="apple-converted-space"> </span><br>
<b>Sent:</b><span class="apple-converted-space"> </span>Friday, April 30, 2010 10:31 AM<br>
<b>To:</b><span class="apple-converted-space"> </span>Kevin Damisch<br>
<b>Cc:</b><span class="apple-converted-space"> </span><a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b><span class="apple-converted-space"> </span>Re: [cisco-voip] 9971 support in 7.1(3b)</span><o:p></o:p></p>
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<p class="MsoNormal"> <o:p></o:p></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt">kinda looks like you need to have added SU2 to the system.<o:p></o:p></p>
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<p class="MsoNormal">On Thu, Apr 29, 2010 at 12:19 AM, Kevin Damisch <<a href="mailto:kevin.damisch@vitalsite.com">kevin.damisch@vitalsite.com</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal">I just mocked up a 7.1(3b) server without SU1 or SU2. No option to add an 8900/9900 series phone. Installed device pack 7.1.3.33024-1, rebooted, and the option was there to add these new phones.<br>
<br>
Thanks,<br>
Kevin<br>
________________________________<br>
From: Tim Frazee [<a href="mailto:tfrazee@gmail.com">tfrazee@gmail.com</a>]<br>
Sent: Wednesday, April 28, 2010 5:21 PM<br>
To: Kevin Damisch<br>
Cc:<span class="apple-converted-space"> </span><a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
Subject: Re: [cisco-voip] 9971 support in 7.1(3b)<o:p></o:p></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt"><br>
Works fine with just 7.1(3b)SU2 flat<o:p></o:p></p>
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<p class="MsoNormal">On Wed, Apr 28, 2010 at 3:32 PM, Kevin Damisch <<a href="mailto:kevin.damisch@vitalsite.com">kevin.damisch@vitalsite.com</a><mailto:<a href="mailto:kevin.damisch@vitalsite.com">kevin.damisch@vitalsite.com</a>>> wrote:<br>
Customer is running 7.1(3b) and would like to use 9971 phones. Will 7.1(3b)SU2 add the support for these phones, or do I need 7.1(3b)SU2 plus the latest device pack? Or can I just leave CUCM running 7.1(3b) without SU1 or SU2 and only install the latest device
pack?<br>
<br>
Thanks,<br>
Kevin<br>
<br>
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This communication (including any attachments) is intended only for the use of the individual or entity to which it is addressed, and may contain information that is privileged, confidential and exempt from disclosure under applicable law. If you are not the
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cisco-voip mailing list<o:p></o:p></p>
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<div>
<p class="MsoNormal"><a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><mailto:<a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a>><o:p></o:p></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt"><a href="https://puck.nether.net/mailman/listinfo/cisco-voip" target="_blank">https://puck.nether.net/mailman/listinfo/cisco-voip</a><br>
<br>
<br>
<br>
<o:p></o:p></p>
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<p class="MsoNormal">________________________________<br>
This communication (including any attachments) is intended only for the use of the individual or entity to which it is addressed, and may contain information that is privileged, confidential and exempt from disclosure under applicable law. If you are not the
intended recipient, any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this communication in error, please notify Vital Support Systems at 515 334 5700 and delete or destroy all copies and the original
document.<o:p></o:p></p>
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<p class="MsoNormal"> <o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:13.5pt;font-family:"Helvetica","sans-serif""><o:p> </o:p></span></p>
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