<html><body bgcolor="#FFFFFF"><div><br><br>Sent from my iPhone</div><div><br>Begin forwarded message:<br><br></div><blockquote type="cite"><div><b>From:</b> "Chris Hill" <<a href="mailto:chris.hill@wellmed.net">chris.hill@wellmed.net</a>><br><b>Date:</b> May 18, 2010 11:24:47 AM CDT<br><b>To:</b> "Chris Hill" <<a href="mailto:chrishill.work@gmail.com">chrishill.work@gmail.com</a>><br><b>Subject:</b> <b>FW: upgrade process for HA CRS 5.02 to HA UCCX 7.01</b><br><br></div></blockquote><div></div><blockquote type="cite"><div>
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<p class="c3ae7078-43b5-4d87-b3e7-857619dfd048" style="FONT-FAMILY: Calibri; FONT-SIZE: 12pt"><font face="Calibri" size="3" style="FONT-FAMILY: Calibri; FONT-SIZE: 12pt"><span style="COLOR: #002664"><strong><font color="#006666">Chris Hill</font></strong></span><span style="COLOR: #d9d9d9"><font color="#d9d9d9"> | </font></span><span style="COLOR: #808080"><font color="#808080">Lead Telecommunications Administrator</font></span><span style="COLOR: #d9d9d9"><font color="#d9d9d9"> | </font></span><b><span style="COLOR: gray"><font color="gray">WellMed Medical Management, Inc.</font></span></b></font><br><span style="COLOR: #000000"><font color="#000000"><strong>Telephone: 210-877-7812 ext 2273</strong></font></span><span style="COLOR: #d9d9d9"><font color="#d9d9d9"> | </font></span><span style="COLOR: #000000"><font color="#000000">Cell: 210-413-0990</font></span><span style="COLOR: #d9d9d9"><font color="#d9d9d9"> | </font></span><span style="COLOR: #000000"><font color="#000000"><a href="http://www.wellmedmedicalgroup.com/"><font color="#006666">wellmedmedicalgroup.com</font></a></font></span><font color="#003e7e" style="COLOR: #003e7e"></font></p><font size="+0"></font><font size="+0"></font><font face="Calibri">
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<p class="MsoNormal"><b><font face="Tahoma" size="2"><span style="font-size:10.0pt;
font-family:Tahoma;font-weight:bold">From:</span></font></b><font face="Tahoma" size="2"><span style="font-size:10.0pt;font-family:Tahoma"> Chris Hill <br>
<b><span style="font-weight:bold">Sent:</span></b> Monday, May 17, 2010 10:30
AM<br>
<b><span style="font-weight:bold">To:</span></b> <a href="mailto:'cisco-voip@puck.nether.net">'cisco-voip@puck.nether.net</a>'<br>
<b><span style="font-weight:bold">Subject:</span></b> upgrade process for HA
CRS 5.02 to HA UCCX 7.01</span></font><o:p></o:p></p>
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font-family:Calibri">Hi All,<o:p></o:p></span></font></p>
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font-family:Calibri"><o:p> </o:p></span></font></p>
<p class="MsoNormal"><font face="Calibri" size="3"><span style="font-size:12.0pt;
font-family:Calibri">I am looking for any insight on the upgrade process for HA
CRS 5.02 to HA UCCX 7.01.<o:p></o:p></span></font></p>
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We also use Quality Mgmt and Cisco Work Force.<o:p></o:p></span></font></p>
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font-family:Calibri"><o:p> </o:p></span></font></p>
<p class="MsoNormal"><font face="Calibri" size="3"><span style="font-size:12.0pt;
font-family:Calibri">We have hundreds of agents and I am curious how they will
get the new client?<o:p></o:p></span></font></p>
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font-family:Calibri"><o:p> </o:p></span></font></p>
<p class="MsoNormal"><font face="Calibri" size="3"><span style="font-size:12.0pt;
font-family:Calibri">Any gotchas….etc<o:p></o:p></span></font></p>
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font-family:Calibri"><o:p> </o:p></span></font></p>
<p class="MsoNormal"><font face="Calibri" size="3"><span style="font-size:12.0pt;
font-family:Calibri">Any insight would be appreciated.<o:p></o:p></span></font></p>
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font-family:Calibri"><o:p> </o:p></span></font></p>
<p class="MsoNormal"><font face="Calibri" size="3"><span style="font-size:12.0pt;
font-family:Calibri">Thanks<o:p></o:p></span></font></p>
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