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<P CLASS="385d7737-6b2f-4faf-b35c-be89d56892eb"><FONT FACE="Arial">
<div class=Section1>
<p class=MsoNormal>Morning All,<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>We’ve recently installed a stack of switches and have
connected approximately ten IP 7970 phones with 7914 side carts. One other 7970
is without a side cart.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>The ports have been setup as access ports with a data and
voice vlan. The phones register and function fine. However, all 7970 phones
recently installed reboot themselves intermittently and have been doing so for
the past 48 hours.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Port config as follows:<o:p></o:p></p>
<p class=MsoNormal>switchport access vlan XXX<o:p></o:p></p>
<p class=MsoNormal> switchport mode access<o:p></o:p></p>
<p class=MsoNormal> switchport voice vlan XXX<o:p></o:p></p>
<p class=MsoNormal> spanning-tree portfast<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>The phones are running firmware SCCP70.8-5-3S. Nothing else
appears out of the ordinary and all other phones in our LAN and WAN appear
stable. I have included a debug display of one of the phones that keeps rebooting.
Any help would be appreciated.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
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<p class=MsoNormal><b><span style='font-size:12.0pt;font-family:"Times New Roman","serif";
color:#003031'>10:08:47 14: Name=SEP0022905983DE Load= SCCP70.8-5-3S
Last=UCM-closed-TCP</span></b><span style='font-size:12.0pt;font-family:"Times New Roman","serif";
color:#003031'><o:p></o:p></span></p>
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<p class=MsoNormal><b><span style='font-size:12.0pt;font-family:"Times New Roman","serif";
color:#003031'>10:08:47 9: Name=SEP0022905983DE Load= SCCP70.8-5-3S TFTP
Error</span></b><span style='font-size:12.0pt;font-family:"Times New Roman","serif";
color:#003031'><o:p></o:p></span></p>
</td>
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<p class=MsoNormal><b><span style='font-size:12.0pt;font-family:"Times New Roman","serif";
color:#003031'>10:08:57 14: Name=SEP0022905983DE Load= SCCP70.8-5-3S Last=UCM-closed-TCP</span></b><span style='font-size:12.0pt;font-family:"Times New Roman","serif";color:#003031'><o:p></o:p></span></p>
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<p class=MsoNormal><b><span style='font-size:12.0pt;font-family:"Times New Roman","serif";
color:#003031'>10:09:00 9: Name=SEP0022905983DE Load= SCCP70.8-5-3S TFTP
Error</span></b><span style='font-size:12.0pt;font-family:"Times New Roman","serif";
color:#003031'><o:p></o:p></span></p>
</td>
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color:#003031'>10:09:35 10: Name=SEP0022905983DE Load= SCCP70.8-5-3S
Last=TCP-timeout</span></b><span style='font-size:12.0pt;font-family:"Times New Roman","serif";
color:#003031'><o:p></o:p></span></p>
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color:#003031'>10:09:35 14: Name=SEP0022905983DE Load= SCCP70.8-5-3S
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color:#003031'>10:09:48 14: Name=SEP0022905983DE Load= SCCP70.8-5-3S
Last=UCM-closed-TCP</span></b><span style='font-size:12.0pt;font-family:"Times New Roman","serif";
color:#003031'><o:p></o:p></span></p>
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color:#003031'>10:09:58 14: Name=SEP0022905983DE Load= SCCP70.8-5-3S
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color:#003031'><o:p></o:p></span></p>
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color:#003031'>11:02:38 23: Name=SEP0022905983DE Load= SCCP70.8-5-3S
Last=Reset-Restart</span></b><span style='font-size:12.0pt;font-family:"Times New Roman","serif";
color:#003031'><o:p></o:p></span></p>
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color:#003031'>11:05:59 23: Name=SEP0022905983DE Load= SCCP70.8-5-3S
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color:#003031'>11:06:52 23: Name=SEP0022905983DE Load= SCCP70.8-5-3S
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color:#003031'>11:07:32 23: Name=SEP0022905983DE Load= SCCP70.8-5-3S
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color:#003031'><o:p></o:p></span></p>
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<p class=MsoNormal><b><span style='font-size:12.0pt;font-family:"Times New Roman","serif";
color:#003031'>11:44:32 14: Name=SEP0022905983DE Load= SCCP70.8-5-3S
Last=UCM-closed-TCP</span></b><span style='font-size:12.0pt;font-family:"Times New Roman","serif";
color:#003031'><o:p></o:p></span></p>
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color:#003031'>11:44:32 9: Name=SEP0022905983DE Load= SCCP70.8-5-3S TFTP
Error</span></b><span style='font-size:12.0pt;font-family:"Times New Roman","serif";
color:#003031'><o:p></o:p></span></p>
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<p class=MsoNormal><b><span style='font-size:12.0pt;font-family:"Times New Roman","serif";
color:#003031'>11:44:32 14: Name=SEP0022905983DE Load= SCCP70.8-5-3S
Last=UCM-closed-TCP</span></b><span style='font-size:12.0pt;font-family:"Times New Roman","serif";
color:#003031'><o:p></o:p></span></p>
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color:#003031'>11:45:43 14: Name=SEP0022905983DE Load= SCCP70.8-5-3S
Last=UCM-closed-TCP</span></b><span style='font-size:12.0pt;font-family:"Times New Roman","serif";
color:#003031'><o:p></o:p></span></p>
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<p class=MsoNormal><b><span style='font-size:12.0pt;font-family:"Times New Roman","serif";
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<p class=MsoNormal><b><span style='font-size:12.0pt;font-family:"Times New Roman","serif";
color:#003031'>14:14:31 14: Name=SEP0022905983DE Load= SCCP70.8-5-3S
Last=UCM-closed-TCP</span></b><span style='font-size:12.0pt;font-family:"Times New Roman","serif";
color:#003031'><o:p></o:p></span></p>
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Error</span></b><span style='font-size:12.0pt;font-family:"Times New Roman","serif";
color:#003031'><o:p></o:p></span></p>
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<p class=MsoNormal><b><span style='font-size:12.0pt;font-family:"Times New Roman","serif";
color:#003031'>14:14:31 14: Name=SEP0022905983DE Load= SCCP70.8-5-3S
Last=UCM-closed-TCP</span></b><span style='font-size:12.0pt;font-family:"Times New Roman","serif";
color:#003031'><o:p></o:p></span></p>
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<p class=MsoNormal><b><span style='font-size:12.0pt;font-family:"Times New Roman","serif";
color:#003031'>14:16:31 10: Name=SEP0022905983DE Load= SCCP70.8-5-3S
Last=TCP-timeout</span></b><span style='font-size:12.0pt;font-family:"Times New Roman","serif";
color:#003031'><o:p></o:p></span></p>
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color:#003031'><o:p></o:p></span></p>
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Last=UCM-closed-TCP</span></b><span style='font-size:12.0pt;font-family:"Times New Roman","serif";
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color:#003031'>09:19:43 9: Name=SEP0022905983DE Load= SCCP70.8-5-3S TFTP
Error</span></b><span style='font-size:12.0pt;font-family:"Times New Roman","serif";
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color:#003031'>09:19:43 17: Name=SEP0022905983DE Load= SCCP70.8-5-3S
Last=KeepaliveTO</span></b><span style='font-size:12.0pt;font-family:"Times New Roman","serif";
color:#003031'><o:p></o:p></span></p>
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color:#003031'>09:20:43 14: Name=SEP0022905983DE Load= SCCP70.8-5-3S
Last=UCM-closed-TCP</span></b><span style='font-size:12.0pt;font-family:"Times New Roman","serif";
color:#003031'><o:p></o:p></span></p>
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color:#003031'>09:34:43 14: Name=SEP0022905983DE Load= SCCP70.8-5-3S
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color:#003031'>09:34:43 9: Name=SEP0022905983DE Load= SCCP70.8-5-3S TFTP
Error</span></b><span style='font-size:12.0pt;font-family:"Times New Roman","serif";
color:#003031'><o:p></o:p></span></p>
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color:#003031'>09:34:43 14: Name=SEP0022905983DE Load= SCCP70.8-5-3S
Last=UCM-closed-TCP</span></b><span style='font-size:12.0pt;font-family:"Times New Roman","serif";
color:#003031'><o:p></o:p></span></p>
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color:#003031'>09:35:43 10: Name=SEP0022905983DE Load= SCCP70.8-5-3S
Last=TCP-timeout</span></b><span style='font-size:12.0pt;font-family:"Times New Roman","serif";
color:#003031'><o:p></o:p></span></p>
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Last=UCM-closed-TCP</span></b><span style='font-size:12.0pt;font-family:"Times New Roman","serif";
color:#003031'><o:p></o:p></span></p>
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color:#003031'>09:35:56 14: Name=SEP0022905983DE Load= SCCP70.8-5-3S
Last=UCM-closed-TCP</span></b><span style='font-size:12.0pt;font-family:"Times New Roman","serif";
color:#003031'><o:p></o:p></span></p>
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color:#003031'>09:36:06 14: Name=SEP0022905983DE Load= SCCP70.8-5-3S
Last=UCM-closed-TCP</span></b><span style='font-size:12.0pt;font-family:"Times New Roman","serif";
color:#003031'><o:p></o:p></span></p>
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<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Jamie
Weatherhead</span><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p></o:p></span></p>
</div>
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