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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>TAC could probably publisher the ISO of the recovery CD For you.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D'>Dennis Heim<br>Network Voice Engineer<br>CDW Advanced Technology Services<br>11711 N. Meridian Street, Suite 225<br>Carmel, IN 46032<br><br>317.569.4255 Office<br></span><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'>317.569.4201 Fax<br></span><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D'>317.694.6070 Cell<o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><a href="mailto:dennis.heim@cdw.com" title="mailto:dennis.heim@berbee.com">dennis.heim@cdw.com</a><br><a href="http://www.berbee.com/" title="http://www.berbee.com/">www.berbee.com</a></span><span style='color:#1F497D'><o:p></o:p></span></p></div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b>On Behalf Of </b>Ahmed Elnagar<br><b>Sent:</b> Tuesday, May 18, 2010 11:33 AM<br><b>To:</b> Ryan Ratliff<br><b>Cc:</b> cisco-voip voyp list<br><b>Subject:</b> Re: [cisco-voip] Unity connection system error<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>I cannot find a recovery disk specific for my setup…I found 7.1(3) 2000 and I have 7.1(3) 3000 as I remember…would this disk work??<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div><div><p class=MsoNormal style='background:white'><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";color:#1F497D'> </span><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";color:#1F497D'>Best Regards;<o:p></o:p></span></p><p class=MsoNormal style='background:white'><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";color:#1F497D'> Ahmed Elnagar<o:p></o:p></span></p><p class=MsoNormal style='background:white'><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";color:#1F497D'> Senior Network PS Engineer<o:p></o:p></span></p><p class=MsoNormal style='background:white'><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";color:#1F497D'> Mob: +2019-0016211<o:p></o:p></span></p><p class=MsoNormal style='background:white'><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";color:#1F497D'> CCIE#24697 (Voice)<o:p></o:p></span></p><p class=MsoNormal style='background:white'><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";color:#1F497D'> <img border=0 width=63 height=63 id="Picture_x0020_0" src="cid:image001.jpg@01CAF67E.624F0B20" alt="ccie_voice_large.gif"><img border=0 width=63 height=63 id="Picture_x0020_1" src="cid:image002.jpg@01CAF67E.624F0B20" alt="ccvp_voice_large.gif"><o:p></o:p></span></p></div></div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Ryan Ratliff [mailto:rratliff@cisco.com] <br><b>Sent:</b> Tuesday, May 18, 2010 6:17 PM<br><b>To:</b> Ahmed Elnagar<br><b>Cc:</b> cisco-voip voyp list<br><b>Subject:</b> Re: [cisco-voip] Unity connection system error<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Most 7.x and later UCOS servers will show the write cache in 'show hardware'. Basically if your server has a dedicated array controller (ie 7835, 7845 with scsi or sas drives) it should have one. There were a few of the original 7835s that didn't ship with it but only a few.<o:p></o:p></p><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>Aside from helping to prevent filesystem corruption during power outages the write caches greatly increase the io performance of the server. <o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>For anyone with an older server that has this write cache you may be starting to see errors about the battery. As with all batteries they do eventually die and when the battery fails the write cache gets disabled, performance drops through the floor, and you will have issues. <o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p><div><div><p class=MsoNormal><span style='font-size:13.5pt;font-family:"Helvetica","sans-serif";color:black'>-Ryan<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><div><div><p class=MsoNormal>On May 18, 2010, at 11:10 AM, Ahmed Elnagar wrote:<o:p></o:p></p></div><p class=MsoNormal style='margin-bottom:12.0pt'><o:p> </o:p></p><div><div><div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Yes I think it was a power outage problem…I will try the recovery disk before going to the reinstallation</span><o:p></o:p></p></div><div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'> </span><o:p></o:p></p></div><div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>A question please…how would I know that the system doesn't have a battery backed-up write cache….my server model is IBM 7825.</span><o:p></o:p></p></div><div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'> </span><o:p></o:p></p></div><div><div><div><p class=MsoNormal style='background:white'><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";color:#1F497D'> </span><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";color:#1F497D'>Best Regards;</span><o:p></o:p></p></div><div><p class=MsoNormal style='background:white'><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";color:#1F497D'> Ahmed Elnagar</span><o:p></o:p></p></div><div><p class=MsoNormal style='background:white'><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";color:#1F497D'> Senior Network PS Engineer</span><o:p></o:p></p></div><div><p class=MsoNormal style='background:white'><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";color:#1F497D'> Mob: +2019-0016211</span><o:p></o:p></p></div><div><p class=MsoNormal style='background:white'><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";color:#1F497D'> CCIE#24697 (Voice)</span><o:p></o:p></p></div><div><p class=MsoNormal style='background:white'><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";color:#1F497D'> <image001.jpg><image002.jpg></span><o:p></o:p></p></div></div></div><div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'> </span><o:p></o:p></p></div><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in;border-width:initial;border-color:initial'><div><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span class=apple-converted-space><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> </span></span><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>Ryan Ratliff [mailto:rratliff@cisco.com]<span class=apple-converted-space> </span><br><b>Sent:</b><span class=apple-converted-space> </span>Tuesday, May 18, 2010 6:01 PM<br><b>To:</b><span class=apple-converted-space> </span>Ahmed Elnagar<br><b>Cc:</b><span class=apple-converted-space> </span>cisco-voip voyp list<br><b>Subject:</b><span class=apple-converted-space> </span>Re: [cisco-voip] Unity connection system error</span><o:p></o:p></p></div></div></div><div><p class=MsoNormal> <o:p></o:p></p></div><div><p class=MsoNormal>You need to boot off of the system recovery disk and run a manual file system check. Cross your fingers, and if you can get the system back up you need to get a backup and plan to reinstall and restore.<o:p></o:p></p></div><div><div><p class=MsoNormal> <o:p></o:p></p></div></div><div><div><p class=MsoNormal>If you don't have the recovery disk you can download it from<span class=apple-converted-space> </span><a href="http://cisco.com/">cisco.com</a><span class=apple-converted-space> </span>(get the latest one in either UC or CUCM downloads, it's the same disk for both), it's a ~600Mb iso IIRC.<o:p></o:p></p></div></div><div><div><p class=MsoNormal> <o:p></o:p></p></div></div><div><div><p class=MsoNormal>With any of these appliance servers it is vital that they are on a UPS, particularly if the system doesn't have a battery backed-up write cache.<o:p></o:p></p></div></div><div><div><p class=MsoNormal> <o:p></o:p></p></div><div><div><div><p class=MsoNormal><span style='font-size:13.5pt;font-family:"Helvetica","sans-serif";color:black'>-Ryan</span><o:p></o:p></p></div></div></div><div><p class=MsoNormal> <o:p></o:p></p></div><div><div><div><p class=MsoNormal>On May 18, 2010, at 10:38 AM, Ahmed Elnagar wrote:<o:p></o:p></p></div></div><div><p class=MsoNormal style='margin-bottom:12.0pt'><br><br><o:p></o:p></p></div><div><div><div><div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>Dear all;</span><o:p></o:p></p></div></div><div><div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'> </span><o:p></o:p></p></div></div><div><div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>I have a unity connection server in production and today morning I found it powered off “I did not know the reason till now” but when I try to boot the system it gives me an error with the following:</span><o:p></o:p></p></div></div><div><div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'> </span><o:p></o:p></p></div></div><div><div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>***An error occurred during the file system check.</span><o:p></o:p></p></div></div><div><div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>*** Dropping you to shell; the system will reboot</span><o:p></o:p></p></div></div><div><div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>*** when you leave the shell.</span><o:p></o:p></p></div></div><div><div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'> </span><o:p></o:p></p></div></div><div><div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>Give root password for maintenance</span><o:p></o:p></p></div></div><div><div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>(or type control-D to continue):</span><o:p></o:p></p></div></div><div><div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'> </span><o:p></o:p></p></div></div><div><div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>I don’t know what is the root password (AFAIK the TAC only have it)….anyone know how to recover that server…is reinstallation will help??? Any workaround before going to the reinstallation?</span><o:p></o:p></p></div></div><div><div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'> </span><o:p></o:p></p></div></div><div><div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'> </span><o:p></o:p></p></div></div><div><div><p class=MsoNormal style='background:white'><span style='font-size:10.0pt;font-family:"Calibri","sans-serif"'> <span class=apple-converted-space> </span></span><span style='font-size:10.5pt;font-family:"Calibri","sans-serif"'>Best Regards;</span><o:p></o:p></p></div></div><div><div><p class=MsoNormal style='background:white'><span style='font-size:10.5pt;font-family:"Calibri","sans-serif"'> Ahmed Elnagar</span><o:p></o:p></p></div></div><div><div><p class=MsoNormal style='background:white'><span style='font-size:10.5pt;font-family:"Calibri","sans-serif"'> Senior Network PS Engineer</span><o:p></o:p></p></div></div><div><div><p class=MsoNormal style='background:white'><span style='font-size:10.5pt;font-family:"Calibri","sans-serif"'> </span><o:p></o:p></p></div></div><div><div><p class=MsoNormal style='background:white'><span style='font-size:10.5pt;font-family:"Calibri","sans-serif"'><image001.jpg>IT Line of Business</span><o:p></o:p></p></div></div><div><div><p class=MsoNormal style='background:white'><span style='font-size:10.5pt;font-family:"Calibri","sans-serif"'> RAYA Building El Motamiez District, 6th of October, Egypt</span><o:p></o:p></p></div></div><div><div><p class=MsoNormal style='background:white'><span style='font-size:10.5pt;font-family:"Calibri","sans-serif"'> </span><o:p></o:p></p></div></div><div><div><p class=MsoNormal style='background:white'><span style='font-size:10.5pt;font-family:"Calibri","sans-serif"'> Mob: +2019-0016211</span><o:p></o:p></p></div></div><div><div><p class=MsoNormal style='background:white'><span style='font-size:10.5pt;font-family:"Calibri","sans-serif"'> Phone: +202 3827 6000 Ext.2475</span><o:p></o:p></p></div></div><div><div><p class=MsoNormal style='background:white'><span style='font-size:10.5pt;font-family:"Calibri","sans-serif"'> Website:<span class=apple-converted-space> </span><a href="http://www.rayacorp.com/">www.rayacorp.com</a></span><o:p></o:p></p></div></div><div><div><p class=MsoNormal style='background:white'><span style='font-size:10.5pt;font-family:"Calibri","sans-serif"'> E-mail:<span class=apple-converted-space> </span><a href="mailto:ahmed_elnagar@rayacorp.com">ahmed_elnagar@rayacorp.com</a></span><o:p></o:p></p></div></div><div><div><p class=MsoNormal style='background:white'><span style='font-size:10.5pt;font-family:"Calibri","sans-serif"'> CCIE#24697 (Voice)</span><o:p></o:p></p></div></div><div><div><p class=MsoNormal style='background:white'><span style='font-size:10.5pt;font-family:"Calibri","sans-serif"'> <image002.jpg><image003.jpg></span><o:p></o:p></p></div></div><div><div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'> </span><o:p></o:p></p></div></div></div><div><div><p class=MsoNormal><span style='font-size:13.5pt;font-family:"Helvetica","sans-serif"'> </span><o:p></o:p></p></div></div><div><p class=MsoNormal><span style='font-size:13.5pt;font-family:"Helvetica","sans-serif"'>Disclaimer: NOTICE The information contained in this message is confidential and is intended for the addressee(s) only. If you have received this message in error or there are any problems please notify the originator immediately. The unauthorized use, disclosure, copying or alteration of this message is strictly forbidden. Raya will not be liable for direct, special, indirect or consequential damages arising from alteration of the contents of this message by a third party or as a result of any malicious code or virus being passed on. Views expressed in this communication are not necessarily those of Raya.If you have received this message in error, please notify the sender immediately by email, facsimile or telephone and return and/or destroy the original message.<span class=apple-converted-space> </span>_______________________________________________<br>cisco-voip mailing list<br><a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br><a href="https://puck.nether.net/mailman/listinfo/cisco-voip">https://puck.nether.net/mailman/listinfo/cisco-voip</a></span><o:p></o:p></p></div></div></div><div><p class=MsoNormal> <o:p></o:p></p></div></div></div><div><p class=MsoNormal><span style='font-size:13.5pt;font-family:"Helvetica","sans-serif"'> <o:p></o:p></span></p></div><p class=MsoNormal><span style='font-size:13.5pt;font-family:"Helvetica","sans-serif"'>Disclaimer: NOTICE The information contained in this message is confidential and is intended for the addressee(s) only. If you have received this message in error or there are any problems please notify the originator immediately. The unauthorized use, disclosure, copying or alteration of this message is strictly forbidden. Raya will not be liable for direct, special, indirect or consequential damages arising from alteration of the contents of this message by a third party or as a result of any malicious code or virus being passed on. Views expressed in this communication are not necessarily those of Raya.If you have received this message in error, please notify the sender immediately by email, facsimile or telephone and return and/or destroy the original message.<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal> <o:p></o:p></p></div><p class=MsoNormal>Disclaimer: NOTICE The information contained in this message is confidential and is intended for the addressee(s) only. If you have received this message in error or there are any problems please notify the originator immediately. The unauthorized use, disclosure, copying or alteration of this message is strictly forbidden. Raya will not be liable for direct, special, indirect or consequential damages arising from alteration of the contents of this message by a third party or as a result of any malicious code or virus being passed on. Views expressed in this communication are not necessarily those of Raya.If you have received this message in error, please notify the sender immediately by email, facsimile or telephone and return and/or destroy the original message. <o:p></o:p></p></div></body></html>