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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>If it is the dialing forest issue, then that is what I would expect to see. It has to do with router filters applied on Route Patterns. Inbound will continue to work, outbound won’t and you will want to pull your hair out because it makes no sense. What protocol is your gateway running (MGCP OR H.323)?<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D'>Dennis Heim<br>Network Voice Engineer<br>CDW Advanced Technology Services<br>11711 N. Meridian Street, Suite 225<br>Carmel, IN 46032<br><br>317.569.4255 Office<br></span><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'>317.569.4201 Fax<br></span><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D'>317.694.6070 Cell<o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><a href="mailto:dennis.heim@cdw.com" title="mailto:dennis.heim@berbee.com">dennis.heim@cdw.com</a><br></span><span style='color:#1F497D'><a href="http://www.cdw.com/content/solutions/unified-communications/">cdw.com/content/solutions/unified-communications/</a><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='color:#1F497D'><o:p> </o:p></span></p></div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Marty van de Veerdonk [mailto:marty@voiceidentity.nl] <br><b>Sent:</b> Wednesday, May 19, 2010 6:56 AM<br><b>To:</b> Dennis Heim<br><b>Cc:</b> cisco-voip; Karen Cheng<br><b>Subject:</b> Re: [cisco-voip] Incorrect behavior Cisco Dialed Number Analyzer<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:black'>we see incoming calls in the q931 trace, but no outgoing call.<br><br>running CCM6.1.3<br><br><br>----- Oorspronkelijk bericht -----<br>Van: "Dennis Heim" <Dennis.Heim@cdw.com><br>Aan: "Marty van de Veerdonk" <marty@voiceidentity.nl>, "Karen Cheng" <Karen.Cheng@racq.com.au><br>Cc: "cisco-voip" <cisco-voip@puck.nether.net><br>Verzonden: Woensdag 19 mei 2010 12:39:34<br>Onderwerp: RE: [cisco-voip] Incorrect behavior Cisco Dialed Number Analyzer<br><br><br><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Turn on q.931 ISDN trace, and see if it is even extending it to the gateway. What ver of ccm are you running? I have seen it with some ver’s where the dialing forrest gets jacked up and requires a cluster reboot.</span><span style='color:black'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'> </span><span style='color:black'><o:p></o:p></span></p><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D'>Dennis Heim<br>Network Voice Engineer<br>CDW Advanced Technology Services<br>11711 N. Meridian Street, Suite 225<br>Carmel, IN 46032<br><br>317.569.4255 Office<br></span><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'>317.569.4201 Fax<br></span><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D'>317.694.6070 Cell</span><span style='color:black'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><a href="mailto:dennis.heim@cdw.com" target="_blank" title="mailto:dennis.heim@berbee.com">dennis.heim@cdw.com</a><br></span><span style='color:#1F497D'><a href="http://www.cdw.com/content/solutions/unified-communications/" target="_blank">cdw.com/content/solutions/unified-communications/</a></span><span style='color:black'><o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'> </span><span style='color:black'><o:p></o:p></span></p></div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'> </span><span style='color:black'><o:p></o:p></span></p><div><div style='border:none;border-top:solid windowtext 1.0pt;padding:3.0pt 0in 0in 0in;border-color:-moz-use-text-color -moz-use-text-color'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:black'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:black'> cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b>On Behalf Of </b>Marty van de Veerdonk<br><b>Sent:</b> Wednesday, May 19, 2010 3:53 AM<br><b>To:</b> Karen Cheng<br><b>Cc:</b> cisco-voip<br><b>Subject:</b> Re: [cisco-voip] Incorrect behavior Cisco Dialed Number Analyzer</span><span style='color:black'><o:p></o:p></span></p></div></div><p class=MsoNormal><span style='color:black'> <o:p></o:p></span></p><div><p class=MsoNormal style='margin-bottom:12.0pt'><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:black'>No, even when I create a specific route pattern that exactly is matching the dail string I get the same error.<br><br><br><br>----- Oorspronkelijk bericht -----<br>Van: "Karen Cheng" <Karen.Cheng@racq.com.au><br>Aan: "Marty van de Veerdonk" <marty@voiceidentity.nl>, "cisco-voip" <cisco-voip@puck.nether.net><br>Verzonden: Woensdag 19 mei 2010 08:52:10<br>Onderwerp: RE: [cisco-voip] Incorrect behavior Cisco Dialed Number Analyzer<br><br></span><span style='color:black'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Do you have multiple Route Patterns that can be matched with the Urgent Priority ticked?? Or Translation Patterns?</span><span style='color:black'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'> </span><span style='color:black'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>If you have urgent priority selected and you have multiple patterns that could be matched, the first match (not the most specific) will be chosen…..</span><span style='color:black'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'> </span><span style='color:black'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'> </span><span style='color:black'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'> </span><span style='color:black'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'> </span><span style='color:black'><o:p></o:p></span></p><div><div><p class=MsoNormal><b><i><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#003478'>Karen Cheng</span></i></b><span style='color:black'><o:p></o:p></span></p></div><div><p class=MsoNormal><i><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#003478'>Voice Network Engineer</span></i><span style='color:black'><o:p></o:p></span></p></div><div><p class=MsoNormal><span style='color:#1F497D'> </span><span style='color:black'><o:p></o:p></span></p></div></div><p class=MsoNormal><span style='color:#1F497D'> </span><span style='color:black'><o:p></o:p></span></p><div><div style='border:none;border-top:solid windowtext 1.0pt;padding:3.0pt 0in 0in 0in;border-color:-moz-use-text-color'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:black'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:black'> cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b>On Behalf Of </b>Marty van de Veerdonk<br><b>Sent:</b> Wednesday, 19 May 2010 4:49 PM<br><b>To:</b> cisco-voip<br><b>Subject:</b> [cisco-voip] Incorrect behavior Cisco Dialed Number Analyzer</span><span style='color:black'><o:p></o:p></span></p></div></div><p class=MsoNormal><span style='color:black'> <o:p></o:p></span></p><div><p class=MsoNormal style='margin-bottom:12.0pt'><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:black'>Hello,<br>we are using Cisco DNA to verify if users are able to call certain external numbers. <br>The result is that the correct patterns, route list, route groups, MGCP gateways and PRI are selected.</span><span style='color:black'><o:p></o:p></span></p><ul style='margin-top:0in' type=disc><li class=MsoNormal style='color:black;mso-list:l1 level1 lfo1'><strong><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'>Device</span></strong><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'> :<strong><span style='font-family:"Verdana","sans-serif"'>Type</span></strong>= MGCPE1PRIPort</span> <o:p></o:p></li></ul><ul style='margin-top:0in' type=disc id=DeviceN100B75><ul style='margin-top:0in' type=circle><li class=MsoNormal style='color:black;mso-list:l0 level2 lfo2'><strong><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'>End Device Name</span></strong><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'> = <a href="mailto:S0/SU3/DS1-0@ewaw1-01dc-rtw-01.noc.medtronic.com" target="_blank">S0/SU3/DS1-0@ewaw1-01dc-rtw-01.noc.medtronic.com</a></span> <o:p></o:p></li></ul></ul><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:black'>However when we place a testcall the CallManager replies with "Sorry, but we are not able......" before the entire number is dailed.<br>This looks like a CCS/partition issue, but the DNA says that the call flow is correct.<br><br>What can be the problem?<br><br>regards, Marty</span><span style='color:black'><o:p></o:p></span></p><div><div><div><p class=MsoNormal style='margin-bottom:12.0pt'><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:black'> </span><span style='color:black'><o:p></o:p></span></p></div></div></div><p class=MsoNormal style='margin-bottom:12.0pt'><span style='color:black'> <o:p></o:p></span></p></div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:black'><br></span><span style='font-size:7.5pt;font-family:"Verdana","sans-serif";color:green'>Plan ahead these school holidays with RACQ's online trip planner - and don't forget to pack Ultra Care for additional travel benefits following a breakdown. Some conditions apply. Visit <a href="http://www.racq.com.au" target="_blank">http://www.racq.com.au</a> for details.<br></span><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:black'><br></span><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:gray'>Please Note: If you are not the intended recipient, please delete this email as its use is prohibited. RACQ does not warrant or represent that this email is free from viruses or defects. If you do not wish to receive any further commercial electronic messages from RACQ please e-mail <a href="mailto:unsubscribe@racq.com.au" target="_blank">unsubscribe@racq.com.au</a> or contact RACQ on 13 19 05.</span><span style='color:black'><o:p></o:p></span></p></div></div></div></body></html>