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<div class=Section1>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Maybe this is a different issue, recall going down this road in
2001, the teleco is going to laugh at Cisco suggesting they change their
standard for name delivery and suggest your vendor fix their phone system <grin>.
<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>In short I recall this was a bug/product enhancement request that
was first fixed in IOS then later in CallManager, but I can’t recall the
details and thought I heard 12.4.20T fixed it. Search puck on facility ie or
display ie and calling party name. I recall 12.4.20T or a higher IOS has
a fix that is frequently discussed on here about once every 2 months? Or is
this something different?<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>I swear this must be some sort of scripted answer within TAC.
I seem to recall Time Warner Telecom saying it was switch wide and a common
default, thus they can’t change a 5ESS for just you.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<div>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>
cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b>On
Behalf Of </b>Leetun, Rob<br>
<b>Sent:</b> Wednesday, May 19, 2010 12:15 PM<br>
<b>To:</b> Ryan Ratliff<br>
<b>Cc:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> Re: [cisco-voip] Configure incoming CLID on isdn of a 2821<o:p></o:p></span></p>
</div>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Hi Ryan,<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Here is what the Cisco TAC saw:<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#365F91'><o:p> </o:p></span></p>
<p class=MsoPlainText><span style='color:#365F91'>After checking all the
information we have gathered, it appears that the Telco is not sending the IE
in the proper format for the Call manager to interpret what the gateway send,
so we may require contact the Telco to request the following.<o:p></o:p></span></p>
<p class=MsoPlainText><span style='color:#365F91'><o:p> </o:p></span></p>
<p class=MsoPlainText><span style='color:#365F91'>The Telco may send the
Information Element as a subsequent facility Display IE element Instead of
using FACILITY.<o:p></o:p></span></p>
<p class=MsoPlainText><span style='color:#365F91'><o:p> </o:p></span></p>
<p class=MsoPlainText><span style='color:#365F91'>Here is an example of how the
Information Element should be send to the call manager:<o:p></o:p></span></p>
<p class=MsoPlainText><span style='color:#365F91'><o:p> </o:p></span></p>
<p class=MsoPlainText><span style='color:#365F91'>Facility i =
0x9F8B0100A11202013E020100800A526F62204C656574756E<o:p></o:p></span></p>
<p class=MsoPlainText><span style='color:#365F91'>
Protocol Profile = Networking Extensions<o:p></o:p></span></p>
<p class=MsoPlainText><span style='color:#365F91'>
0xA11202013E020100800A526F62204C656574756E<o:p></o:p></span></p>
<p class=MsoPlainText><span style='color:#365F91'>
Component = Invoke component<o:p></o:p></span></p>
<p class=MsoPlainText><span style='color:#365F91'>
Invoke Id = 62<o:p></o:p></span></p>
<p class=MsoPlainText><span style='color:#365F91'>
Operation = CallingName<o:p></o:p></span></p>
<p class=MsoPlainText><span style='color:#365F91'>
Name Presentation Allowed Extended<o:p></o:p></span></p>
<p class=MsoPlainText><span style='color:#365F91'>
Name = Rob Leetun<o:p></o:p></span></p>
<p class=MsoPlainText><span style='color:#365F91'>
Display i = 'Rob Leetun'<o:p></o:p></span></p>
<p class=MsoPlainText><span style='color:#365F91'>
Calling Party Number i = 0x0081, '3866'<o:p></o:p></span></p>
<p class=MsoPlainText><span style='color:#365F91'>
Plan:Unknown, Type:Unknown<o:p></o:p></span></p>
<p class=MsoPlainText><span style='color:#365F91'>
Called Party Number i = 0x80, '1670'<o:p></o:p></span></p>
<p class=MsoPlainText><span style='color:#365F91'>
Plan:Unknown, Type:Unknown<o:p></o:p></span></p>
<p class=MsoPlainText><span style='color:#365F91'><o:p> </o:p></span></p>
<p class=MsoPlainText><span style='color:#365F91'>This was capture from a call
that was coming from the call manager and that is what is required.<o:p></o:p></span></p>
<p class=MsoPlainText><span style='color:#365F91'><o:p> </o:p></span></p>
<p class=MsoPlainText><span style='color:#365F91'><o:p> </o:p></span></p>
<p class=MsoPlainText><span style='color:#365F91'>The Telco is currently
sending the following IE:<o:p></o:p></span></p>
<p class=MsoPlainText><span style='color:#365F91'><o:p> </o:p></span></p>
<p class=MsoPlainText><span style='color:#365F91'>Facility i = <o:p></o:p></span></p>
<p class=MsoPlainText><span style='color:#365F91'>0x9FAA068001008201008B0100A1190201530201008211422044656C61726F73612D43616D706F73
<o:p></o:p></span></p>
<p class=MsoPlainText><span style='color:#365F91'><o:p> </o:p></span></p>
<p class=MsoPlainText><span style='color:#365F91'>
Protocol Profile = Networking Extensions<o:p></o:p></span></p>
<p class=MsoPlainText><span style='color:#365F91'>
0x0100<o:p></o:p></span></p>
<p class=MsoPlainText><span style='color:#365F91'>
0x820100<o:p></o:p></span></p>
<p class=MsoPlainText><span style='color:#365F91'>
0x8B0100<o:p></o:p></span></p>
<p class=MsoPlainText><span style='color:#365F91'>
0xA1190201530201008211422044656C61726F73612D43616D706F73<o:p></o:p></span></p>
<p class=MsoPlainText><span style='color:#365F91'>
Component = Invoke component<o:p></o:p></span></p>
<p class=MsoPlainText><span style='color:#365F91'>
Calling Party Number i = 0x00A0, '1670'<o:p></o:p></span></p>
<p class=MsoPlainText><span style='color:#365F91'>
Plan:Unknown, Type:Unknown<o:p></o:p></span></p>
<p class=MsoPlainText><span style='color:#365F91'>
Called Party Number i = 0x80, '3866'<o:p></o:p></span></p>
<p class=MsoPlainText><span style='color:#365F91'>
Plan:Unknown, Type:Unknown<o:p></o:p></span></p>
<p class=MsoPlainText><span style='color:#365F91'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<div>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Ryan Ratliff
[mailto:rratliff@cisco.com] <br>
<b>Sent:</b> Wednesday, April 28, 2010 3:27 PM<br>
<b>To:</b> Barger, Joe<br>
<b>Cc:</b> Matthew Loraditch; Leetun, Rob; cisco-voip@puck.nether.net<br>
<b>Subject:</b> Re: [cisco-voip] Configure incoming CLID on isdn of a 2821<o:p></o:p></span></p>
</div>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>So your name is in the facility. You need to check out
the CCM traces where the full thing will be decoded and you can see what number
is there.<o:p></o:p></p>
<div>
<p class=MsoNormal><o:p> </o:p></p>
<div>
<div>
<p class=MsoNormal>-Ryan<o:p></o:p></p>
</div>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<div>
<div>
<p class=MsoNormal>On Apr 28, 2010, at 5:25 PM, Barger, Joe wrote:<o:p></o:p></p>
</div>
<p class=MsoNormal style='margin-bottom:12.0pt'><o:p> </o:p></p>
<div>
<div>
<div>
<p class=MsoNormal>Yeah that is the weird part we are seeing the name even though
you don’t see it incoming in the debug…<o:p></o:p></p>
</div>
<div>
<p class=MsoNormal> <o:p></o:p></p>
</div>
<div>
<div>
<div>
<p class=MsoNormal><b>From:</b> Ryan Ratliff
[mailto:rratliff@cisco.com] <br>
<b>Sent:</b> Wednesday, April 28, 2010 2:48 PM<br>
<b>To:</b> Matthew Loraditch<br>
<b>Cc:</b> Leetun, Rob; <a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a>;
Barger, Joe<br>
<b>Subject:</b> Re: [cisco-voip] Configure incoming CLID on isdn of a 2821<o:p></o:p></p>
</div>
</div>
</div>
<div>
<p class=MsoNormal> <o:p></o:p></p>
</div>
<div>
<p class=MsoNormal>I believe if there is a number in the facility it will
override that in the calling number IE. You can look at CCM traces to see
if we are decoding the facility.<o:p></o:p></p>
</div>
<div>
<div>
<p class=MsoNormal> <o:p></o:p></p>
</div>
<div>
<div>
<div>
<p class=MsoNormal>-Ryan<o:p></o:p></p>
</div>
</div>
</div>
<div>
<p class=MsoNormal> <o:p></o:p></p>
</div>
<div>
<div>
<div>
<p class=MsoNormal>On Apr 28, 2010, at 4:14 PM, Matthew Loraditch wrote:<o:p></o:p></p>
</div>
</div>
<div>
<p class=MsoNormal style='margin-bottom:12.0pt'><br>
<br>
<o:p></o:p></p>
</div>
<div>
<div>
<div>
<div>
<p class=MsoNormal>Well you aren’t getting calling name and the number
you are getting appears to be private, is this a telco pri or a private link?
albeit regardless you should be getting the number to come through to the
phones unless you have something in CCM or your dial-peers altering it.<o:p></o:p></p>
</div>
</div>
<div>
<div>
<p class=MsoNormal> <o:p></o:p></p>
</div>
</div>
<div>
<div>
<div>
<p class=MsoNormal> <o:p></o:p></p>
</div>
</div>
<div>
<div>
<p class=MsoNormal><b>Matthew Loraditch, CCNA, CCDA</b><br>
1965 Greenspring Drive<o:p></o:p></p>
</div>
</div>
<div>
<div>
<p class=MsoNormal>Timonium, MD 21093 <br>
<a href="mailto:support@heliontechnologies.com">support@heliontechnologies.com</a><br>
(p) (410) 252-8830<br>
(F) (443) 541-1593<br>
<br>
Visit us at <a href="http://www.heliontechnologies.com/">www.heliontechnologies.com</a> <br>
Support Issue? Email <a href="mailto:support@heliontechnologies.com">support@heliontechnologies.com</a> for
fast assistance!<o:p></o:p></p>
</div>
</div>
</div>
<div>
<div>
<p class=MsoNormal> <o:p></o:p></p>
</div>
</div>
<div>
<div>
<div>
<div>
<p class=MsoNormal><b>From:</b> <a
href="mailto:cisco-voip-bounces@puck.nether.net">cisco-voip-bounces@puck.nether.net</a> [mailto:cisco-voip-bounces@puck.nether.net] <b>On
Behalf Of </b>Leetun, Rob<br>
<b>Sent:</b> Wednesday, April 28, 2010 2:33 PM<br>
<b>To:</b> Leetun, Rob; <a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
<b>Cc:</b> Barger, Joe<br>
<b>Subject:</b> Re: [cisco-voip] Configure incoming CLID on isdn of a 2821<o:p></o:p></p>
</div>
</div>
</div>
</div>
<div>
<div>
<p class=MsoNormal> <o:p></o:p></p>
</div>
</div>
<div>
<div>
<p class=MsoNormal>Here is the Debug isdn q931<o:p></o:p></p>
</div>
</div>
<div>
<div>
<p class=MsoNormal> <o:p></o:p></p>
</div>
</div>
<div>
<div>
<p class=MsoNormal>Apr 28 12:14:43.243: ISDN Se0/2/0:23 Q931: RX <- SETUP pd
= 8 callref = 0x001B<o:p></o:p></p>
</div>
</div>
<div>
<div>
<p class=MsoNormal> Bearer Capability
i = 0x8090A2<o:p></o:p></p>
</div>
</div>
<div>
<div>
<p class=MsoNormal>
Standard = CCITT<o:p></o:p></p>
</div>
</div>
<div>
<div>
<p class=MsoNormal>
Transfer Capability = Speech <o:p></o:p></p>
</div>
</div>
<div>
<div>
<p class=MsoNormal>
Transfer Mode = Circuit<o:p></o:p></p>
</div>
</div>
<div>
<div>
<p class=MsoNormal>
Transfer Rate = 64 kbit/s<o:p></o:p></p>
</div>
</div>
<div>
<div>
<p class=MsoNormal> Channel ID i =
0xA98397<o:p></o:p></p>
</div>
</div>
<div>
<div>
<p class=MsoNormal>
Exclusive, Channel 23<o:p></o:p></p>
</div>
</div>
<div>
<div>
<p class=MsoNormal> Facility i =
0x9FAA068001008201008B0100A11802011C0201008210416E64726561204672616E636973636F<o:p></o:p></p>
</div>
</div>
<div>
<div>
<p class=MsoNormal>
Protocol Profile = Networking Extensions<o:p></o:p></p>
</div>
</div>
<div>
<div>
<p class=MsoNormal>
0x0100<o:p></o:p></p>
</div>
</div>
<div>
<div>
<p class=MsoNormal>
0x820100<o:p></o:p></p>
</div>
</div>
<div>
<div>
<p class=MsoNormal>
0x8B0100<o:p></o:p></p>
</div>
</div>
<div>
<div>
<p class=MsoNormal>
0xA11802011C0201008210416E64726561204672616E636973636F<o:p></o:p></p>
</div>
</div>
<div>
<div>
<p class=MsoNormal>
Component = Invoke component<o:p></o:p></p>
</div>
</div>
<div>
<div>
<p class=MsoNormal> <b>Calling Party
Number i = 0x00A0, '4718'</b><o:p></o:p></p>
</div>
</div>
<div>
<div>
<p class=MsoNormal>
Plan:Unknown, Type:Unknown<o:p></o:p></p>
</div>
</div>
<div>
<div>
<p class=MsoNormal> Called Party
Number i = 0x80, '3579'<o:p></o:p></p>
</div>
</div>
<div>
<div>
<p class=MsoNormal>
Plan:Unknown, Type:Unknown<o:p></o:p></p>
</div>
</div>
<div>
<div>
<p class=MsoNormal>Apr 28 12:14:43.259: ISDN Se0/2/0:23 Q931: TX ->
CALL_PROC pd = 8 callref = 0x801B<o:p></o:p></p>
</div>
</div>
<div>
<div>
<p class=MsoNormal> Channel ID i =
0xA98397<o:p></o:p></p>
</div>
</div>
<div>
<div>
<p class=MsoNormal>
Exclusive, Channel 23<o:p></o:p></p>
</div>
</div>
<div>
<div>
<p class=MsoNormal>Apr 28 12:14:43.395: ISDN Se0/2/0:23 Q931: TX -> ALERTING
pd = 8 callref = 0x801B<o:p></o:p></p>
</div>
</div>
<div>
<div>
<p class=MsoNormal> Progress Ind i =
0x8188 - In-band info or appropriate now available<o:p></o:p></p>
</div>
</div>
<div>
<div>
<p class=MsoNormal>Apr 28 12:14:47.907: %ISDN-6-CONNECT: Interface
Serial0/2/0:22 is now connected to 4718 N/A<o:p></o:p></p>
</div>
</div>
<div>
<div>
<p class=MsoNormal>Apr 28 12:14:47.907: %ISDN-6-CONNECT: Interface
Serial0/2/0:22 is now connected to 4718 N/A<o:p></o:p></p>
</div>
</div>
<div>
<div>
<p class=MsoNormal>Apr 28 12:14:47.907: ISDN Se0/2/0:23 Q931: TX -> CONNECT
pd = 8 callref = 0x801B<o:p></o:p></p>
</div>
</div>
<div>
<div>
<p class=MsoNormal>Apr 28 12:14:47.923: ISDN Se0/2/0:23 Q931: RX <-
CONNECT_ACK pd = 8 callref = 0x001B<o:p></o:p></p>
</div>
</div>
<div>
<div>
<p class=MsoNormal>Apr 28 12:14:56.051: ISDN Se0/2/0:23 Q931: RX <-
DISCONNECT pd = 8 callref = 0x001B<o:p></o:p></p>
</div>
</div>
<div>
<div>
<p class=MsoNormal> Cause i = 0x8090
- Normal call clearing<o:p></o:p></p>
</div>
</div>
<div>
<div>
<p class=MsoNormal>Apr 28 12:14:56.051: %ISDN-6-DISCONNECT: Interface
Serial0/2/0:22 disconnected from 4718 , call lasted 8 seconds<o:p></o:p></p>
</div>
</div>
<div>
<div>
<p class=MsoNormal>Apr 28 12:14:56.055: ISDN Se0/2/0:23 Q931: TX -> RELEASE
pd = 8 callref = 0x801B<o:p></o:p></p>
</div>
</div>
<div>
<div>
<p class=MsoNormal>Apr 28 12:14:56.067: ISDN Se0/2/0:23 Q931: RX <-
RELEASE_COMP pd = 8 callref = 0x001B<o:p></o:p></p>
</div>
</div>
<div>
<div>
<p class=MsoNormal> <o:p></o:p></p>
</div>
</div>
<div>
<div>
<p class=MsoNormal> <o:p></o:p></p>
</div>
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<div>
<div>
<div>
<p class=MsoNormal><b>From:</b> <a
href="mailto:cisco-voip-bounces@puck.nether.net">cisco-voip-bounces@puck.nether.net</a> [mailto:cisco-voip-bounces@puck.nether.net] <b>On
Behalf Of </b>Leetun, Rob<br>
<b>Sent:</b> Wednesday, April 28, 2010 11:41 AM<br>
<b>To:</b> <a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> [cisco-voip] Configure incoming CLID on isdn of a 2821<o:p></o:p></p>
</div>
</div>
</div>
</div>
<div>
<div>
<p class=MsoNormal> <o:p></o:p></p>
</div>
</div>
<div>
<div>
<div>
<p class=MsoNormal>Hi,<o:p></o:p></p>
</div>
</div>
<div>
<div>
<p class=MsoNormal> <o:p></o:p></p>
</div>
</div>
<div>
<div>
<p class=MsoNormal>I cannot get incoming CLID to be presented on the
phone. We have a 2821 with isdn. Does anyone know of a command I
can use to get this to work?<o:p></o:p></p>
</div>
</div>
<div>
<div>
<p class=MsoNormal> <o:p></o:p></p>
</div>
</div>
<div>
<div>
<p class=MsoNormal>Thanks!<o:p></o:p></p>
</div>
</div>
<div>
<div>
<p class=MsoNormal> <o:p></o:p></p>
</div>
</div>
<div>
<div>
<p class=MsoNormal> <o:p></o:p></p>
</div>
</div>
<div>
<div>
<p class=MsoNormal>Rob<o:p></o:p></p>
</div>
</div>
<div>
<div>
<p class=MsoNormal> <o:p></o:p></p>
</div>
</div>
<div>
<div>
<p class=MsoNormal>Robert Leetun<o:p></o:p></p>
</div>
</div>
<div>
<div>
<p class=MsoNormal>Network Engineer<o:p></o:p></p>
</div>
</div>
<div>
<div>
<p class=MsoNormal>Boulder County Information Technology<o:p></o:p></p>
</div>
</div>
<div>
<div>
<p class=MsoNormal>2025 14th Street<o:p></o:p></p>
</div>
</div>
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<div>
<p class=MsoNormal>Boulder, CO 80302<o:p></o:p></p>
</div>
</div>
<div>
<div>
<p class=MsoNormal>303 441-3866 (W)<o:p></o:p></p>
</div>
</div>
<div>
<div>
<p class=MsoNormal>303 441-3983 (F)<o:p></o:p></p>
</div>
</div>
<div>
<div>
<p class=MsoNormal><a href="mailto:arees@bouldercounty.org">rleetun@bouldercounty.org</a><o:p></o:p></p>
</div>
</div>
<div>
<div>
<p class=MsoNormal> <o:p></o:p></p>
</div>
</div>
</div>
</div>
<div>
<p class=MsoNormal>_______________________________________________<br>
cisco-voip mailing list<br>
<a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
<a href="https://puck.nether.net/mailman/listinfo/cisco-voip">https://puck.nether.net/mailman/listinfo/cisco-voip</a><o:p></o:p></p>
</div>
</div>
</div>
<div>
<p class=MsoNormal> <o:p></o:p></p>
</div>
</div>
</div>
</div>
</div>
<p class=MsoNormal><o:p> </o:p></p>
</div>
</div>
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