Does the router have previous SRST configurations in it?<br><br><div class="gmail_quote">On Thu, May 20, 2010 at 12:24 PM, Hughes, Scott GRE-MG <span dir="ltr"><<a href="mailto:SHughes@grenergy.com">SHughes@grenergy.com</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex;">CUCM Version: 6.1(3)<br>
Phone Firmware: Cisco 7942G/7962G -- SCCP42.8-4-2S<br>
Router IOS: C2800NM-IPVOICEK9-M 12.4(20)T5<br>
<br>
Perhaps I'm missing something obvious, but SRST is behaving strangely. When the phone loses connectivity to Call Manager, it registers to the on-site router as expected. The problem is that it gets a new extension number (it doesn't keep it's original). We have 4 digit DNs usually, but the router assigns a 5 digit extension, completely different than the correct one. All the phones have multiple DN's assigned in CUCM, but we hope to just have the primary extension of each phone come back to life in SRST mode.<br>
<br>
I tried previously on 12.4(25b) before upgrading to the 12.4(20)T5<br>
<br>
Relevant config:<br>
<br>
call-manager-fallback<br>
max-conferences 12 gain -6<br>
transfer-system full-consult<br>
ip source-address X.X.X.X port 2000<br>
max-ephones 42<br>
max-dn 50<br>
dialplan-pattern 1 7655555... extension-length 4<br>
<br>
And here's a debug from a ephone registration/extension-assigner<br>
<br>
May 19 13:44:26: ephone-(8)[12] StationRegisterMessage (0/0/43) from 10.96.82.9<br>
May 19 13:44:26: ephone-(8)[12] Register StationIdentifier DeviceName SEP2893FEA2F3C4<br>
May 19 13:44:26: ephone-(8)[12] StationIdentifier Instance 2 deviceType 434<br>
May 19 13:44:26: ephone-8[7/12]:stationIpAddr 10.96.82.9<br>
May 19 13:44:26: ephone-8[7/12][SEP2893FEA2F3C4]:maxStreams 5<br>
May 19 13:44:26: ephone-8[7/12][SEP2893FEA2F3C4]:From Phone raw protocol Ver 0x85720011<br>
May 19 13:44:26: ephone-8[7/12][SEP2893FEA2F3C4]:protocol Ver 0x85720011<br>
May 19 13:44:26: ephone-8[7/12][SEP2893FEA2F3C4]:phone-size 57240 dn-size 784<br>
May 19 13:44:26: ephone-(8) Allow any Skinny Server IP address 10.96.82.254<br>
May 19 13:44:26: ephone-8[7/12][SEP2893FEA2F3C4]:Found entry 7 for 2893FEA2F3C4<br>
May 19 13:44:26: ephone-8[7/12][SEP2893FEA2F3C4]:phone SEP2893FEA2F3C4 re-associate OK on socket [12]<br>
May 19 13:44:26: %IPPHONE-6-REGISTER_NEW: ephone-8:SEP2893FEA2F3C4 IP:10.96.82.9 Socket:12 DeviceType:Phone has registered.<br>
May 19 13:44:26: Phone 7 socket 12<br>
May 19 13:44:26: Skinny Local IP address = 10.96.82.254 on port 2000<br>
<br>
May 19 13:44:26: Skinny Phone IP address = 10.96.82.9 24607<br>
May 19 13:44:26: ephone-8[7/12][SEP2893FEA2F3C4]:Signal protocol ver 9 to phone with ver 17<br>
May 19 13:44:26: ephone-8[7/12][SEP2893FEA2F3C4]:Date Format M/D/Y<br>
May 19 13:44:26: ephone-8[7/12]:RegisterAck sent to sockettype ephone socket 12: keepalive period 30 use sccp-version 9<br>
May 19 13:44:26: ephone-8[7/12]:CapabilitiesReq sent<br>
May 19 13:44:26: %IPPHONE-6-REG_ALARM: 10: Name=SEP2893FEA2F3C4 Load= SCCP42.8-4-2S Last=TCP-timeout<br>
May 19 13:44:26:<br>
Skinny StationAlarmMessage on socket [12] 10.96.82.9 SEP2893FEA2F3C4<br>
May 19 13:44:26: severityInformational p1=0 [0x0] p2=0 [0x0]<br>
May 19 13:44:26: 10: Name=SEP2893FEA2F3C4 Load= SCCP42.8-4-2S Last=TCP-timeout<br>
May 19 13:44:26: ephone-8[7/12][SEP2893FEA2F3C4]:Skinny IP port 3500 set for socket [12]<br>
May 19 13:44:26: ephone-8[7/12]:ButtonTemplateReqMessage<br>
May 19 13:44:26: ephone-8[7/12]:ButtonTemplateReqMessage waiting for Caps<br>
May 19 13:44:26: ephone-8[7/12]:StationSoftKeyTemplateReqMessage<br>
May 19 13:44:26: ***No Tag defined for SK 31<br>
May 19 13:44:26: ephone-8[7/12]:StationSoftKeyTemplateResMessage<br>
May 19 13:44:26: ephone-8[7/12]:StationSoftKeySetReqMessage<br>
May 19 13:44:26: ephone-8[7/12]:StationSoftKeySetResMessage<br>
May 19 13:44:26: ephone-8[7/12]:StationConfigStatReqMessage<br>
May 19 13:44:26: ephone-8[7/12][SEP2893FEA2F3C4]:StationConfigStatMessage sent for device SEP2893FEA2F3C4 (40/280)<br>
May 19 13:44:26: ephone-8[7/12]:CapabilitiesRes received<br>
May 19 13:44:26: ephone-8[7/12][SEP2893FEA2F3C4]:Caps list 12<br>
WideBand_256K 40 ms, is_mtp 0<br>
G722_64k 60 ms, is_mtp 0<br>
G711Ulaw64k 40 ms, is_mtp 0<br>
G711Alaw64k 40 ms, is_mtp 0<br>
G722_56k 60 ms, is_mtp 0<br>
G722_48k 60 ms, is_mtp 0<br>
ILBC 60 ms, is_mtp 0<br>
G729AnnexB 60 ms, is_mtp 0<br>
G729AnnexAwAnnexB 60 ms, is_mtp 0<br>
G729 60 ms, is_mtp 0<br>
G729AnnexA 60 ms, is_mtp 0<br>
Unrecognized Media Type 257 1 ms, is_mtp 0<br>
<br>
May 19 13:44:26: ephone-8[7/12]:Process pending button template<br>
May 19 13:44:26: ephone-8[7/12]:ButtonTemplateReqMessage<br>
May 19 13:44:26: ephone-8[7/12][SEP2893FEA2F3C4]:StationButtonTemplateReqMessage set max presentation to 6<br>
May 19 13:44:26: ephone-8[7/12]:ButtonTemplateReq requesting fallback info<br>
May 19 13:44:26: %VOICE_CODEC-6-FALLBACK: ephone-8: Configured codec is not supported by phone , fallback to codec g711ulaw<br>
May 19 13:44:26: ephone-8[7/12]:MediaPathEventMessage<br>
May 19 13:44:26: ephone-8[7/12]:MediaPathEventMessage<br>
May 19 13:44:26: ephone-8[7/12]:MediaPathCapabilitiesMessage<br>
May 19 13:44:26: ephone-8[7/12][SEP2893FEA2F3C4]:Button Template 2 buttons received, total 2 buttons<br>
May 19 13:44:26: ephone-8[7/12]:ButtonTemplateReqMessage<br>
May 19 13:44:26: ephone-8[7/12][SEP2893FEA2F3C4]:StationButtonTemplateReqMessage set max presentation to 6<br>
May 19 13:44:26: ephone-8[7/12][SEP2893FEA2F3C4]:Setting 2 lines 0 speed-dials on phone (max_line 2)<br>
May 19 13:44:26: ephone-8[7/12][SEP2893FEA2F3C4]:First Speed Dial Button location is 0 (0)<br>
May 19 13:44:26: ephone-8[7/12]:ButtonTemplate lines=2 speed=0 buttons=2 offset=0<br>
May 19 13:44:26: ephone-8[7/12]:Send the previous reserved one from the ephone back to it<br>
May 19 13:44:26: ephone-8[7/12][SEP2893FEA2F3C4]:StationLineStatReqMessage from ephone line 1<br>
May 19 13:44:26: ephone-8[7/12]:StationLineStatReqMessage ephone line 1 DN 1 = 79041 desc = 79041 label =<br>
May 19 13:44:26: ephone-8[7/12][SEP2893FEA2F3C4]:StationLineStatResMessage sent to ephone (1 of 2)<br>
May 19 13:44:26: ephone-8[7/12][SEP2893FEA2F3C4]:StationForwardStatReqMessage line 1 from ephone<br>
May 19 13:44:26: Skinny StationForwardStatMessage line 1 sent on ephone socket [12] for ephone-8<br>
May 19 13:44:26: activeForward 0 AllActive 0 BusyActive 0 NoAnswerActive 0<br>
May 19 13:44:26: ephone-8[7/12][SEP2893FEA2F3C4]:StationLineStatReqMessage from ephone line 2<br>
May 19 13:44:26: ephone-8[7/12][SEP2893FEA2F3C4]:StationLineStatReqMessage from ephone line 2 Invalid DN -1<br>
May 19 13:44:26: ephone-8[7/12][SEP2893FEA2F3C4]:StationLineStatResMessage sent to ephone (2 of 2)<br>
May 19 13:44:26: ephone-8[7/12]:SkinnyCompleteRegistration<br>
May 19 13:44:26: ephone-8[7/12][SEP2893FEA2F3C4]:StationForwardStatReqMessage line 2 from ephone<br>
May 19 13:44:26: Skinny StationForwardStatMessage line 2 sent on ephone socket [12] for ephone-8<br>
May 19 13:44:26: activeForward 0 AllActive 0 BusyActive 0 NoAnswerActive 0<br>
May 19 13:44:26: ephone-8[7/12][SEP2893FEA2F3C4]:Skinny Available Lines 2 set for socket [12]<br>
May 19 13:44:26: ephone-8[7/12]:Already done SkinnyCompleteRegistration<br>
<br>
<br>
Am I missing something?<br>
<br>
Scott<br>
<br>
<br>
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</blockquote></div><br>