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<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Good luck with this.&nbsp; I received my 2
UCM appliances all pre-installed, my Unity Connection pre-installed, and the
MCS server for UCCX7 not preinstalled but with UCCX installation disk.&nbsp;
After about 2 weeks of messing with the PUT tool and numerous Cisco techs on
how to get the OS disk, I finally had my Cisco account manager escalate it to
the PUT escalation manager.&nbsp; It&#8217;s been 4 weeks since I originally
put my PUT in and still have not received the OS media.&nbsp; <o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>In your case since it&#8217;s a new
cluster I am pretty sure the OS media ships with the MCS.<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p></span></font></p>

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face="Times New Roman"><span style='font-size:12.0pt;font-family:"Times New Roman"'>

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<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'>
cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b><span
style='font-weight:bold'>On Behalf Of </span></b>H, Tim<br>
<b><span style='font-weight:bold'>Sent:</span></b> Friday, May 21, 2010 9:14 AM<br>
<b><span style='font-weight:bold'>To:</span></b> cisco-voip@puck.nether.net<br>
<b><span style='font-weight:bold'>Subject:</span></b> [cisco-voip] OS Discs</span></font><font
size=3 face="Times New Roman"><span style='font-size:12.0pt;font-family:"Times New Roman"'><o:p></o:p></span></font></p>

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<p class=MsoNormal><font size=2 face=Calibri><span style='font-size:11.0pt'><o:p>&nbsp;</o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Calibri><span style='font-size:11.0pt'>I
ordered new servers and licensing for a new cluster I&#8217;m standing
up.&nbsp; The partner had the licenses and application media shipped to my
location and the servers to the location where they&#8217;re going to be
installed.&nbsp; My problem is with Unity and UCCX.&nbsp; I received the media
to actually install the programs, but no media for the OS.&nbsp; Does the media
for the OS ship in the same boxes as the servers? Or should these arrive with
the application media?<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Calibri><span style='font-size:11.0pt'><o:p>&nbsp;</o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Calibri><span style='font-size:11.0pt'>Nor
my partner or Cisco can tell me the answer to this thus far. <o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Calibri><span style='font-size:11.0pt'><o:p>&nbsp;</o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Calibri><span style='font-size:11.0pt'>Thanks,<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Calibri><span style='font-size:11.0pt'><o:p>&nbsp;</o:p></span></font></p>

<p class=MsoNormal><b><font size=2 color="#1f497d" face=Calibri><span
style='font-size:11.0pt;color:#1F497D;font-weight:bold'>Tim </span></font></b><i><font
size=1 color="#1f497d" face=Arial><span style='font-size:8.0pt;font-family:
Arial;color:#1F497D;font-style:italic'><o:p></o:p></span></font></i></p>

<p class=MsoNormal><font size=2 face=Calibri><span style='font-size:11.0pt'><o:p>&nbsp;</o:p></span></font></p>

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