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<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Good luck with this. I received my 2
UCM appliances all pre-installed, my Unity Connection pre-installed, and the
MCS server for UCCX7 not preinstalled but with UCCX installation disk.
After about 2 weeks of messing with the PUT tool and numerous Cisco techs on
how to get the OS disk, I finally had my Cisco account manager escalate it to
the PUT escalation manager. It’s been 4 weeks since I originally
put my PUT in and still have not received the OS media. <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>In your case since it’s a new
cluster I am pretty sure the OS media ships with the MCS.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
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<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'>
cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b><span
style='font-weight:bold'>On Behalf Of </span></b>H, Tim<br>
<b><span style='font-weight:bold'>Sent:</span></b> Friday, May 21, 2010 9:14 AM<br>
<b><span style='font-weight:bold'>To:</span></b> cisco-voip@puck.nether.net<br>
<b><span style='font-weight:bold'>Subject:</span></b> [cisco-voip] OS Discs</span></font><font
size=3 face="Times New Roman"><span style='font-size:12.0pt;font-family:"Times New Roman"'><o:p></o:p></span></font></p>
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<p class=MsoNormal><font size=2 face=Calibri><span style='font-size:11.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Calibri><span style='font-size:11.0pt'>I
ordered new servers and licensing for a new cluster I’m standing
up. The partner had the licenses and application media shipped to my
location and the servers to the location where they’re going to be
installed. My problem is with Unity and UCCX. I received the media
to actually install the programs, but no media for the OS. Does the media
for the OS ship in the same boxes as the servers? Or should these arrive with
the application media?<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Calibri><span style='font-size:11.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Calibri><span style='font-size:11.0pt'>Nor
my partner or Cisco can tell me the answer to this thus far. <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Calibri><span style='font-size:11.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Calibri><span style='font-size:11.0pt'>Thanks,<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Calibri><span style='font-size:11.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><b><font size=2 color="#1f497d" face=Calibri><span
style='font-size:11.0pt;color:#1F497D;font-weight:bold'>Tim </span></font></b><i><font
size=1 color="#1f497d" face=Arial><span style='font-size:8.0pt;font-family:
Arial;color:#1F497D;font-style:italic'><o:p></o:p></span></font></i></p>
<p class=MsoNormal><font size=2 face=Calibri><span style='font-size:11.0pt'><o:p> </o:p></span></font></p>
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