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OS disks should ship with the application (CM) or possibly as a
separate orderable item (IPCCX on windows 2003).<br>
<br>
For the free bundled version of IPCCX separate OS order is required:<br>
<a class="moz-txt-link-freetext" href="http://www.cisco.com/en/US/partner/prod/collateral/voicesw/custcosw/ps5693/ps1846/product_promotion0900aecd8029cff2.html">http://www.cisco.com/en/US/partner/prod/collateral/voicesw/custcosw/ps5693/ps1846/product_promotion0900aecd8029cff2.html</a><br>
<span class="content">
<div
style="margin: 0pt 0pt 0pt 18pt; font-style: normal; font-variant: normal; font-weight: bold; text-decoration: none; text-indent: -18pt; text-transform: none;"
class="pQuestionCMT"><font face="Arial"><b>Q.</b></font> What are
mandatory separate purchases?</div>
<a name="wp9000168"></a>
<div
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class="pAnswerCMT"><font face="Arial"><b>A.</b></font> You must also
purchase the Windows Operating System and Server platform or Appliance
entitlement for Cisco Unified Contact Center Express for those versions
of Cisco Unified Communications Manager and Cisco Unified
Communications Manager Business Edition that do not support
co-residency. For Cisco Unified Contact Center Express 8.0 and later,
you must purchase Appliance entitlement. Refer to Table 1 for version
information.</div>
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style="margin: 0pt 0pt 7pt 18pt; font-style: normal; font-variant: normal; font-weight: normal; text-decoration: none; text-indent: -18pt; text-transform: none;"
class="pAnswerCMT"><font face="Arial"><b>A.</b></font> The Windows
Operating System and Server platform or Appliance entitlement for Cisco
Unified Contact Center Express is mandatory when deployed with Cisco
Unified Communications Manager Express installations.</div>
</span><br>
<br>
The OS has not shipped with the server for the last 5 years or so. The
only perceived exception to this is servers that are preloaded with an
appliance version. In those instance the OS and application are all on
the same disk.<br>
<br>
/Wes<br>
<br>
On Friday, May 21, 2010 12:48:02 PM, Michael Muscat
<a class="moz-txt-link-rfc2396E" href="mailto:michaelm@umcu.org"><michaelm@umcu.org></a> wrote:<br>
<blockquote
cite="mid:490EDD99035A3A4A82646DA1F0F23C100671A807@mailserv.thedomain.umcu.org"
type="cite">
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<div class="Section1">
<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span
style="font-size: 10pt; font-family: Arial; color: navy;">Good luck
with this. I received my 2
UCM appliances all pre-installed, my Unity Connection pre-installed,
and the
MCS server for UCCX7 not preinstalled but with UCCX installation disk.
After about 2 weeks of messing with the PUT tool and numerous Cisco
techs on
how to get the OS disk, I finally had my Cisco account manager escalate
it to
the PUT escalation manager. It’s been 4 weeks since I originally
put my PUT in and still have not received the OS media. <o:p></o:p></span></font></p>
<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span
style="font-size: 10pt; font-family: Arial; color: navy;"><o:p> </o:p></span></font></p>
<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span
style="font-size: 10pt; font-family: Arial; color: navy;">In your case
since it’s a new
cluster I am pretty sure the OS media ships with the MCS.<o:p></o:p></span></font></p>
<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span
style="font-size: 10pt; font-family: Arial; color: navy;"><o:p> </o:p></span></font></p>
<div>
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face="Times New Roman" size="3"><span
style="font-size: 12pt; font-family: "Times New Roman";">
<hr tabindex="-1" align="center" size="2" width="100%"></span></font></div>
<p class="MsoNormal"><b><font face="Tahoma" size="2"><span
style="font-size: 10pt; font-family: Tahoma; font-weight: bold;">From:</span></font></b><font
face="Tahoma" size="2"><span
style="font-size: 10pt; font-family: Tahoma;">
<a class="moz-txt-link-abbreviated" href="mailto:cisco-voip-bounces@puck.nether.net">cisco-voip-bounces@puck.nether.net</a>
[<a class="moz-txt-link-freetext" href="mailto:cisco-voip-bounces@puck.nether.net">mailto:cisco-voip-bounces@puck.nether.net</a>] <b><span
style="font-weight: bold;">On Behalf Of </span></b>H, Tim<br>
<b><span style="font-weight: bold;">Sent:</span></b> Friday, May 21,
2010 9:14 AM<br>
<b><span style="font-weight: bold;">To:</span></b>
<a class="moz-txt-link-abbreviated" href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
<b><span style="font-weight: bold;">Subject:</span></b> [cisco-voip]
OS Discs</span></font><font face="Times New Roman" size="3"><span
style="font-size: 12pt; font-family: "Times New Roman";"><o:p></o:p></span></font></p>
</div>
<p class="MsoNormal"><font face="Calibri" size="2"><span
style="font-size: 11pt;"><o:p> </o:p></span></font></p>
<p class="MsoNormal"><font face="Calibri" size="2"><span
style="font-size: 11pt;">I
ordered new servers and licensing for a new cluster I’m standing
up. The partner had the licenses and application media shipped to my
location and the servers to the location where they’re going to be
installed. My problem is with Unity and UCCX. I received the media
to actually install the programs, but no media for the OS. Does the
media
for the OS ship in the same boxes as the servers? Or should these
arrive with
the application media?<o:p></o:p></span></font></p>
<p class="MsoNormal"><font face="Calibri" size="2"><span
style="font-size: 11pt;"><o:p> </o:p></span></font></p>
<p class="MsoNormal"><font face="Calibri" size="2"><span
style="font-size: 11pt;">Nor
my partner or Cisco can tell me the answer to this thus far. <o:p></o:p></span></font></p>
<p class="MsoNormal"><font face="Calibri" size="2"><span
style="font-size: 11pt;"><o:p> </o:p></span></font></p>
<p class="MsoNormal"><font face="Calibri" size="2"><span
style="font-size: 11pt;">Thanks,<o:p></o:p></span></font></p>
<p class="MsoNormal"><font face="Calibri" size="2"><span
style="font-size: 11pt;"><o:p> </o:p></span></font></p>
<p class="MsoNormal"><b><font color="#1f497d" face="Calibri" size="2"><span
style="font-size: 11pt; color: rgb(31, 73, 125); font-weight: bold;">Tim
</span></font></b><i><font color="#1f497d" face="Arial" size="1"><span
style="font-size: 8pt; font-family: Arial; color: rgb(31, 73, 125); font-style: italic;"><o:p></o:p></span></font></i></p>
<p class="MsoNormal"><font face="Calibri" size="2"><span
style="font-size: 11pt;"><o:p> </o:p></span></font></p>
</div>
<pre wrap="">
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