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<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>this means that the busy trigger will be set to 1, and in this
case the caller will get a busy tone which will solve the problem, but this
will prevent the user from receiving a second call which is a needed feature.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<div>
<p class=MsoNormal><span style='font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-family:"Calibri","sans-serif";color:#1F497D'>Best
Regards<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Ahmed Abd EL-Rahman</span></b><b><span style='font-size:11.0pt;
font-family:"Calibri","sans-serif";color:#948A54'><o:p></o:p></span></b></p>
</div>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<div>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Ryan Ratliff
[mailto:rratliff@cisco.com] <br>
<b>Sent:</b> Monday, May 24, 2010 6:16 PM<br>
<b>To:</b> Scott Voll<br>
<b>Cc:</b> Ahmed Abd EL-Rahman; cisco-voip@puck.nether.net<br>
<b>Subject:</b> Re: [cisco-voip] Call Manager question<o:p></o:p></span></p>
</div>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>You could try forward busy (busy trigger) to a second line
with an Alerting Name set to indicate that the user is busy. <o:p></o:p></p>
<div>
<p class=MsoNormal><o:p> </o:p></p>
<div>
<div>
<p class=MsoNormal><span style='font-size:13.5pt;font-family:"Helvetica","sans-serif";
color:black'>-Ryan<o:p></o:p></span></p>
</div>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<div>
<div>
<p class=MsoNormal>On May 24, 2010, at 11:03 AM, Scott Voll wrote:<o:p></o:p></p>
</div>
<p class=MsoNormal><br>
<br>
<o:p></o:p></p>
<p class=MsoNormal>I believe your only option is to set the call busy to 1 then
setup the busy greeting in Unity (or UC).<o:p></o:p></p>
<div>
<p class=MsoNormal><o:p> </o:p></p>
</div>
<div>
<p class=MsoNormal style='margin-bottom:12.0pt'>Scott<o:p></o:p></p>
<div>
<p class=MsoNormal>On Sun, May 23, 2010 at 12:08 PM, Ahmed Abd EL-Rahman <<a
href="mailto:Ahmed.Rahman@bmbgroup.com">Ahmed.Rahman@bmbgroup.com</a>>
wrote:<o:p></o:p></p>
<div>
<div>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Dear
all, I have a question about are there any way to indicate to a calling user
who calls a user phone with a busy trigger set to 2 that this called user is on
another call ? because by default the called user (who is already on a call)
will see another call come into his phone screen BUT the calling user will have
no idea that this user is on another call.<o:p></o:p></p>
<div>
<p class=MsoNormal> <o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><span style='color:#1F497D'> </span><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><span style='color:#1F497D'> </span><o:p></o:p></p>
</div>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='color:#1F497D'>Best Regards</span><o:p></o:p></p>
<div>
<p class=MsoNormal><span style='color:#1F497D'> </span><o:p></o:p></p>
</div>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span
style='color:#1F497D'>Ahmed Abd EL-Rahman</span><span style='color:#4A442A'> </span><span
style='color:#948A54'>I</span><span style='color:#333399'> </span><span
style='color:#1F497D'>Senior Network Engineer </span></b><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span
style='color:#1F497D'>CCVP, CCNP, CCNA, CCNA-VOICE, IPTX, UCCX, CRMCS, WLSS</span></b><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><a
href="http://www.bmbgroup.com/" target="_blank"><span style='color:#002060;
text-decoration:none'><image001.jpg></span></a><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span
style='font-size:8.0pt;color:#1F497D'>
Lebanon I Egypt I Algeria I KSA I Libya I Jordan</span></b><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;margin-bottom:12.0pt'><b><span
style='color:#333399'><br>
</span></b><span style='font-size:10.0pt;color:#1F497D'>Al-Ajlan Center Office
#1</span><b><span style='color:#1F497D'> </span><span style='color:#948A54'>I </span></b><span
style='font-size:10.0pt;color:#1F497D'>Olaya Main Street</span><b><span
style='color:#1F497D'> </span><span style='color:#948A54'>I</span><span
style='color:#1F497D'> </span></b><span style='font-size:10.0pt;color:#1F497D'>P.O
Box 17384</span><b><span style='color:#1F497D'> </span><span style='color:#948A54'>I</span></b><span
style='font-size:10.0pt;color:#1F497D'> Riyadh, Saudi Arabia</span><b><span
style='color:#1F497D'> </span><span style='color:#948A54'>I</span><span
style='color:#1F497D'> </span></b><span style='font-size:10.0pt;color:#1F497D'>Tel:
+966 1 216 7994</span><b><span style='color:#1F497D'> </span><span
style='color:#948A54'>I</span><span style='color:#1F497D'> </span></b><span
style='font-size:10.0pt;color:#1F497D'>Fax: +966 1 4620030</span><b><span
style='color:#1F497D'> </span><span style='color:#948A54'>I </span></b><span
style='font-size:10.0pt;color:#1F497D'>Mobile: +966 507920925 </span><b><span
style='color:#948A54'>I</span><span style='color:#1F497D'> </span></b><b><span
style='font-size:10.0pt;color:#1F497D'><a href="http://www.bmbgroup.com/"
target="_blank" title="http://www.bmbgroup.com/"><span style='color:#1F497D'>www.bmbgroup.com</span></a></span></b><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;margin-bottom:12.0pt'><b><span
style='font-size:24.0pt;font-family:Webdings;color:green'>P</span></b><b><span
lang=ES style='font-size:10.0pt;color:black'> </span></b><b><span
lang=ES style='font-size:7.5pt;color:black'> </span></b><span lang=PT
style='font-size:7.5pt;color:black'> </span><span lang=PT
style='font-size:7.5pt;color:green'>Save a tree. Don't print this e-mail unless
it's really necessary</span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span
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<div>
<p class=MsoNormal> <o:p></o:p></p>
</div>
</div>
<p class=MsoNormal><br>
<br>
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The message was checked by ESET Smart Security.<br>
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<a href="http://www.eset.com/" target="_blank">http://www.eset.com</a><o:p></o:p></p>
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<p class=MsoNormal><o:p> </o:p></p>
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