<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40"><head><meta http-equiv=Content-Type content="text/html; charset=us-ascii"><meta name=Generator content="Microsoft Word 14 (filtered medium)"><!--[if !mso]><style>v\:* {behavior:url(#default#VML);}
o\:* {behavior:url(#default#VML);}
w\:* {behavior:url(#default#VML);}
.shape {behavior:url(#default#VML);}
</style><![endif]--><style><!--
/* Font Definitions */
@font-face
        {font-family:Calibri;
        panose-1:2 15 5 2 2 2 4 3 2 4;}
@font-face
        {font-family:Tahoma;
        panose-1:2 11 6 4 3 5 4 4 2 4;}
@font-face
        {font-family:Webdings;
        panose-1:5 3 1 2 1 5 9 6 7 3;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
        {margin:0in;
        margin-bottom:.0001pt;
        font-size:11.0pt;
        font-family:"Calibri","sans-serif";}
a:link, span.MsoHyperlink
        {mso-style-priority:99;
        color:blue;
        text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
        {mso-style-priority:99;
        color:purple;
        text-decoration:underline;}
p.MsoAcetate, li.MsoAcetate, div.MsoAcetate
        {mso-style-priority:99;
        mso-style-link:"Balloon Text Char";
        margin:0in;
        margin-bottom:.0001pt;
        font-size:8.0pt;
        font-family:"Tahoma","sans-serif";}
span.EmailStyle17
        {mso-style-type:personal-compose;
        font-family:"Calibri","sans-serif";
        color:windowtext;}
span.BalloonTextChar
        {mso-style-name:"Balloon Text Char";
        mso-style-priority:99;
        mso-style-link:"Balloon Text";
        font-family:"Tahoma","sans-serif";}
.MsoChpDefault
        {mso-style-type:export-only;
        font-family:"Calibri","sans-serif";}
@page WordSection1
        {size:8.5in 11.0in;
        margin:1.0in 1.0in 1.0in 1.0in;}
div.WordSection1
        {page:WordSection1;}
--></style><!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal>I just noticed that my MVA is not working. Users can log into the system and attempt to dial, but the then get dead air<o:p></o:p></p><p class=MsoNormal>Debugs show that some where I am appending an extra 7 to the remote destination profile, but I do not understand where.<o:p></o:p></p><p class=MsoNormal>I am not using any transformation patterns, the gateway is not adding any digits.. The debug from vxml app on the gateway is showing correct numbers, debug ccapi is also showing correct, it is something on the Callmanager that is doing this. How can I track down what is adding the 7 ?<o:p></o:p></p><p class=MsoNormal><o:p>&nbsp;</o:p></p><p class=MsoNormal><o:p>&nbsp;</o:p></p><p class=MsoNormal>05/25/2010 20:09:57.870 CCM|SPROC :: stripAndPrependDigits- The number 777XXXXXXXX is prepended with prefix 7, updated number=777782284339|&lt;CLID::StandAloneCluster&gt;&lt;NID::CCM7-01&gt;&lt;LVL::Detailed&gt;&lt;MASK::ffffff&gt;<o:p></o:p></p><p class=MsoNormal>05/25/2010 20:09:57.870 CCM|SPROC&nbsp; getCtrlPid - callingNum=7777XXXXXXXX, inputCtrlPid=(1,100,175,1)|&lt;CLID::StandAloneCluster&gt;&lt;NID::x.x.x.x&gt;&lt;LVL::Detailed&gt;&lt;MASK::0800&gt;<o:p></o:p></p><p class=MsoNormal>05/25/2010 20:09:57.870 CCM|DbMobility: getMatchedRemDest starts: cnumber = 7777XXXXXXXX|&lt;CLID::StandAloneCluster&gt;&lt;NID:: x.x.x.x &gt;&lt;LVL::Detailed&gt;&lt;MASK::ffffff&gt;<o:p></o:p></p><p class=MsoNormal>05/25/2010 20:09:57.870 CCM|DbMobility: getMatchedRemDest: full match case|&lt;CLID::StandAloneCluster&gt;&lt;NID:: x.x.x.x &gt;&lt;LVL::Detailed&gt;&lt;MASK::ffffff&gt;<o:p></o:p></p><p class=MsoNormal>05/25/2010 20:09:57.870 CCM|DbMobility: can't find remdest 7777XXXXXXXX in map|&lt;CLID::StandAloneCluster&gt;&lt;NID::CCM7-01&gt;&lt;LVL::Error&gt;&lt;MASK::ffffff&gt;<o:p></o:p></p><p class=MsoNormal>05/25/2010 20:09:57.871 CCM|H225D::restart0_RSVPRegisterRes, CI=24083271, branch=0|&lt;CLID::StandAloneCluster&gt;&lt;NID:: x.x.x.x &gt;&lt;CT::1,100,152,1.1&gt;&lt;IP::10.1.1.5&gt;&lt;DEV::&gt;&lt;LVL::Detailed&gt;&lt;MASK::0800&gt;<o:p></o:p></p><p class=MsoNormal><o:p>&nbsp;</o:p></p><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width=543 style='width:407.25pt'><tr style='height:70.9pt'><td nowrap valign=top style='padding:0in 0in 11.25pt .25in;height:70.9pt'><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:115%'><b><span style='font-size:8.5pt;line-height:115%;font-family:"Arial","sans-serif";color:#666666'>Leslie Meade&nbsp; </span></b><b><span style='font-size:8.0pt;line-height:115%;font-family:"Arial","sans-serif";color:#548DD4'>ccna ccvp</span></b><span style='font-size:8.5pt;line-height:115%;font-family:"Arial","sans-serif";color:#666666'><br><b>Network Administrator</b><br><br><a href="mailto:lmeade@signal.ca"><span style='color:#666666'>lmeade@signal.ca</span></a><br>IP Phone :<b>604-453-5076</b><br>Mobile&nbsp;&nbsp;&nbsp; &nbsp;:<b>778-228-4339</b><br>Fax&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp; :<b>604-453-5051</b><o:p></o:p></span></p></td><td nowrap valign=top style='padding:0in 0in 7.5pt 15.0pt;height:70.9pt'><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:115%'><span style='font-size:8.5pt;line-height:115%;font-family:"Arial","sans-serif";color:#666666'><br>Building C - 3500 Cornett Road<br>Vancouver, BC<br>V5M 2H5<br>Canada<br><a href="http://www.signal.ca/"><span style='color:#666666'>www.signal.ca</span></a><o:p></o:p></span></p></td><td width=200 style='width:150.0pt;padding:0in 0in 0in 0in;height:70.9pt'><p class=MsoNormal style='line-height:115%'>&nbsp;<span style='font-size:12.0pt;line-height:115%'><o:p></o:p></span></p></td></tr></table><p class=MsoNormal><span style='display:none'><o:p>&nbsp;</o:p></span></p><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width=400 style='width:300.0pt'><tr><td style='padding:12.0pt .25in 4.5pt .25in'><p class=MsoNormal><a href="http://www.signal.ca/" target="_blank"><span style='font-size:12.0pt;font-family:"Times New Roman","serif";color:red;text-decoration:none'><img border=0 width=79 height=45 id="Picture_x0020_1" src="cid:image001.jpg@01CAFD85.794A4A70" alt="http://www.vancouverfilmstudios.com/graphics/affilsignal.jpg"></span></a>&nbsp; <b><span style='font-size:8.5pt;font-family:"Arial","sans-serif";color:#666666'><img border=0 width=55 height=45 id="Picture_x0020_2" src="cid:image002.jpg@01CAFD85.794A4A70" alt=CCVP></span></b><span style='font-size:7.5pt;font-family:"Arial","sans-serif";color:#999999'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:7.5pt;font-family:"Arial","sans-serif";color:#999999'>This e-mail may contain confidential and privileged material for the sole use of the intended recipient. Any review, use, distribution or disclosure by others is strictly prohibited. If you are not the intended recipient (or authorized to receive for the recipient), please contact the sender by reply e-mail and delete all copies of this message.<o:p></o:p></span></p></td></tr></table><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-CA style='font-size:18.0pt;font-family:Webdings;color:#76923C'>P </span><span lang=EN-CA style='font-size:12.0pt;font-family:"Times New Roman","serif";color:#76923C'>Please consider the environment before printing this email.</span><span style='color:#76923C'><o:p></o:p></span></p><p class=MsoNormal><o:p>&nbsp;</o:p></p></div></body></html>