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<div class=Section1>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>If you have a requirement for a feature,
such as <st1:City w:st="on"><st1:place w:st="on">Enterprise</st1:place></st1:City>
ringback, then purchase a system that has that functionality. If the system you
have does not then purchase a third party app. If that is not something you
want to do make a business decision on keeping the current system or replacing
it. <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<div>
<div class=MsoNormal align=center style='text-align:center'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'>
<hr size=2 width="100%" align=center tabindex=-1>
</span></font></div>
<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'>
cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b><span
style='font-weight:bold'>On Behalf Of </span></b>Nate VanMaren<br>
<b><span style='font-weight:bold'>Sent:</span></b> Thursday, May 27, 2010 10:18
AM<br>
<b><span style='font-weight:bold'>To:</span></b> Ryan Ratliff; Lewis, Chris<br>
<b><span style='font-weight:bold'>Cc:</span></b> cisco-voip@puck.nether.net<br>
<b><span style='font-weight:bold'>Subject:</span></b> Re: [cisco-voip] Call
Manager question</span></font><o:p></o:p></p>
</div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color="#1f497d" face=Calibri><span
style='font-size:11.0pt;font-family:Calibri;color:#1F497D'>So my InteCom PBX
does call-waiting ringback. If you remember InteCom created Selsius
Systems in July 1997.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color="#1f497d" face=Calibri><span
style='font-size:11.0pt;font-family:Calibri;color:#1F497D'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color="#1f497d" face=Calibri><span
style='font-size:11.0pt;font-family:Calibri;color:#1F497D'>My point is,
Enterprise PBXs do call-waiting ringback, it’s not crazy to expect Cisco
to do the same, and that it is in its roots.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color="#1f497d" face=Calibri><span
style='font-size:11.0pt;font-family:Calibri;color:#1F497D'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color="#1f497d" face=Calibri><span
style='font-size:11.0pt;font-family:Calibri;color:#1F497D'>-Nate<o:p></o:p></span></font></p>
<div>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'>
cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b><span
style='font-weight:bold'>On Behalf Of </span></b>Ryan Ratliff<br>
<b><span style='font-weight:bold'>Sent:</span></b> Thursday, May 27, 2010 9:02
AM<br>
<b><span style='font-weight:bold'>To:</span></b> Lewis, Chris<br>
<b><span style='font-weight:bold'>Cc:</span></b> cisco-voip@puck.nether.net<br>
<b><span style='font-weight:bold'>Subject:</span></b> Re: [cisco-voip] Call
Manager question<o:p></o:p></span></font></p>
</div>
</div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>CUCM is intended to be an Enterprise IP PBX. It is not targeted,
and thus cannot be expected to have similar features, to large-scale PSTN or
mobile service providers. <o:p></o:p></span></font></p>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<div>
<div>
<p class=MsoNormal><font size=4 color=black face=Helvetica><span
style='font-size:13.5pt;font-family:Helvetica;color:black'>-Ryan<o:p></o:p></span></font></p>
</div>
</div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>On May 27, 2010, at 10:54 AM, Lewis, Chris wrote:<o:p></o:p></span></font></p>
</div>
<p class=MsoNormal style='margin-bottom:12.0pt'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'><o:p> </o:p></span></font></p>
<div>
<div>
<div>
<p class=MsoNormal><font size=2 color="#1f497d" face=Calibri><span lang=EN-GB
style='font-size:11.0pt;font-family:Calibri;color:#1F497D'>Have you thought
about the fact that Vodafone - or any of the others - may be using a 3<sup>rd</sup><span
class=apple-converted-space> </span>Party App themselves?</span></font><span
lang=EN-GB><o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><font size=2 color="#1f497d" face=Calibri><span lang=EN-GB
style='font-size:11.0pt;font-family:Calibri;color:#1F497D'> </span></font><span
lang=EN-GB><o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><font size=2 color="#1f497d" face=Calibri><span lang=EN-GB
style='font-size:11.0pt;font-family:Calibri;color:#1F497D'> </span></font><span
lang=EN-GB><o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><font size=2 color="#1f497d" face=Calibri><span lang=EN-GB
style='font-size:11.0pt;font-family:Calibri;color:#1F497D'> </span></font><span
lang=EN-GB><o:p></o:p></span></p>
</div>
<div>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in;
border-width:initial;border-color:initial'>
<div>
<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><span
class=apple-converted-space><font size=2 face=Tahoma><span style='font-size:
10.0pt;font-family:Tahoma'> </span></font></span><font size=2 face=Tahoma><span
style='font-size:10.0pt;font-family:Tahoma'><a
href="mailto:cisco-voip-bounces@puck.nether.net">cisco-voip-bounces@puck.nether.net</a><span
class=apple-converted-space> </span>[mailto:cisco-voip-bounces@puck.nether.net]<span
class=apple-converted-space> </span><b><span style='font-weight:bold'>On
Behalf Of<span class=apple-converted-space> </span></span></b>Ahmed
Elnagar<br>
<b><span style='font-weight:bold'>Sent:</span></b><span
class=apple-converted-space> </span>27 May 2010 11:41<br>
<b><span style='font-weight:bold'>To:</span></b><span
class=apple-converted-space> </span>Jason Aarons (US)<br>
<b><span style='font-weight:bold'>Cc:</span></b><span
class=apple-converted-space> </span><a
href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
<b><span style='font-weight:bold'>Subject:</span></b><span
class=apple-converted-space> </span>Re: [cisco-voip] Call Manager question</span></font><span
lang=EN-GB><o:p></o:p></span></p>
</div>
</div>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span lang=EN-GB
style='font-size:12.0pt'> <o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=2 color="#1f497d" face=Calibri><span
style='font-size:11.0pt;font-family:Calibri;color:#1F497D'>We have here 3
operators “Vodafone one of them” and they send a different ring
tone when the called party is on waiting, plus of course the message that
appear on the mobile phone.</span></font><span lang=EN-GB><o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><font size=2 color="#1f497d" face=Calibri><span
style='font-size:11.0pt;font-family:Calibri;color:#1F497D'> </span></font><span
lang=EN-GB><o:p></o:p></span></p>
</div>
<div>
<div>
<div>
<p class=MsoNormal style='background:white'><font size=2 color="#1f497d"
face=Calibri><span style='font-size:10.0pt;font-family:Calibri;color:#1F497D'> </span></font><font
size=2 color="#1f497d" face=Calibri><span style='font-size:10.5pt;font-family:
Calibri;color:#1F497D'>Best Regards;</span></font><span lang=EN-GB><o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal style='background:white'><font size=2 color="#1f497d"
face=Calibri><span style='font-size:10.5pt;font-family:Calibri;color:#1F497D'>
Ahmed Elnagar</span></font><span lang=EN-GB><o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal style='background:white'><font size=2 color="#1f497d"
face=Calibri><span style='font-size:10.5pt;font-family:Calibri;color:#1F497D'>
Senior Network PS Engineer</span></font><span lang=EN-GB><o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal style='background:white'><font size=2 color="#1f497d"
face=Calibri><span style='font-size:10.5pt;font-family:Calibri;color:#1F497D'>
Mob: +2019-0016211</span></font><span lang=EN-GB><o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal style='background:white'><font size=2 color="#1f497d"
face=Calibri><span style='font-size:10.5pt;font-family:Calibri;color:#1F497D'>
CCIE#24697 (Voice)</span></font><span lang=EN-GB><o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal style='background:white'><font size=2 color="#1f497d"
face=Calibri><span style='font-size:10.5pt;font-family:Calibri;color:#1F497D'> <image001.jpg><image002.jpg></span></font><span
lang=EN-GB><o:p></o:p></span></p>
</div>
</div>
</div>
<div>
<p class=MsoNormal><font size=2 color="#1f497d" face=Calibri><span
style='font-size:11.0pt;font-family:Calibri;color:#1F497D'> </span></font><span
lang=EN-GB><o:p></o:p></span></p>
</div>
<div>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in;
border-width:initial;border-color:initial'>
<div>
<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><span
class=apple-converted-space><font size=2 face=Tahoma><span style='font-size:
10.0pt;font-family:Tahoma'> </span></font></span><font size=2 face=Tahoma><span
style='font-size:10.0pt;font-family:Tahoma'>Jason Aarons (US)
[mailto:jason.aarons@us.didata.com]<span class=apple-converted-space> </span><br>
<b><span style='font-weight:bold'>Sent:</span></b><span
class=apple-converted-space> </span>Thursday, May 27, 2010 3:12 AM<br>
<b><span style='font-weight:bold'>To:</span></b><span
class=apple-converted-space> </span>Bill Riley; Ahmed Elnagar; 'Ryan
Ratliff'<br>
<b><span style='font-weight:bold'>Cc:</span></b><span
class=apple-converted-space> </span><a
href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
<b><span style='font-weight:bold'>Subject:</span></b><span
class=apple-converted-space> </span>RE: [cisco-voip] Call Manager question</span></font><span
lang=EN-GB><o:p></o:p></span></p>
</div>
</div>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> </span></font><span lang=EN-GB><o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><font size=2 color="#1f497d" face=Calibri><span
style='font-size:11.0pt;font-family:Calibri;color:#1F497D'>So there is a mobile
operators that plays a different ring tone when someone is on their cell phone,
so you know they are already on the phone? I haven’t seen
that, I have seen where you hear a fast busy then telco comes on and asks if
you want a callback when the line is free for like 75 cents. I guess they
didn’t make enough revenue as those messages have mostly gone away since
the 1990s.</span></font><span lang=EN-GB><o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><font size=2 color="#1f497d" face=Calibri><span
style='font-size:11.0pt;font-family:Calibri;color:#1F497D'> </span></font><span
lang=EN-GB><o:p></o:p></span></p>
</div>
<div>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in;
border-width:initial;border-color:initial'>
<div>
<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><span
class=apple-converted-space><font size=2 face=Tahoma><span style='font-size:
10.0pt;font-family:Tahoma'> </span></font></span><font size=2 face=Tahoma><span
style='font-size:10.0pt;font-family:Tahoma'><a
href="mailto:cisco-voip-bounces@puck.nether.net">cisco-voip-bounces@puck.nether.net</a><span
class=apple-converted-space> </span>[mailto:cisco-voip-bounces@puck.nether.net]<span
class=apple-converted-space> </span><b><span style='font-weight:bold'>On
Behalf Of<span class=apple-converted-space> </span></span></b>Bill Riley<br>
<b><span style='font-weight:bold'>Sent:</span></b><span
class=apple-converted-space> </span>Wednesday, May 26, 2010 7:26 PM<br>
<b><span style='font-weight:bold'>To:</span></b><span
class=apple-converted-space> </span>'Ahmed Elnagar'; 'Ryan Ratliff'<br>
<b><span style='font-weight:bold'>Cc:</span></b><span
class=apple-converted-space> </span><a
href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
<b><span style='font-weight:bold'>Subject:</span></b><span
class=apple-converted-space> </span>Re: [cisco-voip] Call Manager question</span></font><span
lang=EN-GB><o:p></o:p></span></p>
</div>
</div>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> </span></font><span lang=EN-GB><o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><font size=2 color="#1f497d" face=Calibri><span
style='font-size:11.0pt;font-family:Calibri;color:#1F497D'>It is a trivial
feature for some customers. I have ran into this before. It is not on any
roadmap as it just not that important in the scheme of things. If this was such
a critical piece of functionality you or the system integrator should
have found this out in the discovery phase. The net result is this is not a
fault of Cisco or Call Manager.</span></font><span lang=EN-GB><o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><font size=2 color="#1f497d" face=Calibri><span
style='font-size:11.0pt;font-family:Calibri;color:#1F497D'> </span></font><span
lang=EN-GB><o:p></o:p></span></p>
</div>
<div>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in;
border-width:initial;border-color:initial'>
<div>
<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><span
class=apple-converted-space><font size=2 face=Tahoma><span style='font-size:
10.0pt;font-family:Tahoma'> </span></font></span><font size=2 face=Tahoma><span
style='font-size:10.0pt;font-family:Tahoma'><a
href="mailto:cisco-voip-bounces@puck.nether.net">cisco-voip-bounces@puck.nether.net</a><span
class=apple-converted-space> </span>[mailto:cisco-voip-bounces@puck.nether.net]<span
class=apple-converted-space> </span><b><span style='font-weight:bold'>On
Behalf Of<span class=apple-converted-space> </span></span></b>Ahmed
Elnagar<br>
<b><span style='font-weight:bold'>Sent:</span></b><span
class=apple-converted-space> </span>Wednesday, May 26, 2010 4:53 PM<br>
<b><span style='font-weight:bold'>To:</span></b><span
class=apple-converted-space> </span>Ryan Ratliff<br>
<b><span style='font-weight:bold'>Cc:</span></b><span
class=apple-converted-space> </span><a
href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
<b><span style='font-weight:bold'>Subject:</span></b><span
class=apple-converted-space> </span>Re: [cisco-voip] Call Manager question</span></font><span
lang=EN-GB><o:p></o:p></span></p>
</div>
</div>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> </span></font><span lang=EN-GB><o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><font size=2 color="#1f497d" face=Calibri><span
style='font-size:11.0pt;font-family:Calibri;color:#1F497D'>I don’t know
what is the great deal about that in order not to have natively in
CUCM…customers are asking for this trivial feature; that they see very
basic with other phone systems like mobile operators who play a different
ringing tone to the calling party and send a notification to the phone that the
other end is on waiting.</span></font><span lang=EN-GB><o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><font size=2 color="#1f497d" face=Calibri><span
style='font-size:11.0pt;font-family:Calibri;color:#1F497D'> </span></font><span
lang=EN-GB><o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><font size=2 color="#1f497d" face=Calibri><span
style='font-size:11.0pt;font-family:Calibri;color:#1F497D'>Is there a roadmap
for this?</span></font><span lang=EN-GB><o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><font size=2 color="#1f497d" face=Calibri><span
style='font-size:11.0pt;font-family:Calibri;color:#1F497D'> </span></font><span
lang=EN-GB><o:p></o:p></span></p>
</div>
<div>
<div>
<div>
<p class=MsoNormal style='background:white'><font size=2 color="#1f497d"
face=Calibri><span style='font-size:10.0pt;font-family:Calibri;color:#1F497D'> </span></font><font
size=2 color="#1f497d" face=Calibri><span style='font-size:10.5pt;font-family:
Calibri;color:#1F497D'>Best Regards;</span></font><span lang=EN-GB><o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal style='background:white'><font size=2 color="#1f497d"
face=Calibri><span style='font-size:10.5pt;font-family:Calibri;color:#1F497D'>
Ahmed Elnagar</span></font><span lang=EN-GB><o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal style='background:white'><font size=2 color="#1f497d"
face=Calibri><span style='font-size:10.5pt;font-family:Calibri;color:#1F497D'>
Senior Network PS Engineer</span></font><span lang=EN-GB><o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal style='background:white'><font size=2 color="#1f497d"
face=Calibri><span style='font-size:10.5pt;font-family:Calibri;color:#1F497D'>
Mob: +2019-0016211</span></font><span lang=EN-GB><o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal style='background:white'><font size=2 color="#1f497d"
face=Calibri><span style='font-size:10.5pt;font-family:Calibri;color:#1F497D'>
CCIE#24697 (Voice)</span></font><span lang=EN-GB><o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal style='background:white'><font size=2 color="#1f497d"
face=Calibri><span style='font-size:10.5pt;font-family:Calibri;color:#1F497D'> <image001.jpg><image002.jpg></span></font><span
lang=EN-GB><o:p></o:p></span></p>
</div>
</div>
</div>
<div>
<p class=MsoNormal><font size=2 color="#1f497d" face=Calibri><span
style='font-size:11.0pt;font-family:Calibri;color:#1F497D'> </span></font><span
lang=EN-GB><o:p></o:p></span></p>
</div>
<div>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in;
border-width:initial;border-color:initial'>
<div>
<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><span
class=apple-converted-space><font size=2 face=Tahoma><span style='font-size:
10.0pt;font-family:Tahoma'> </span></font></span><font size=2 face=Tahoma><span
style='font-size:10.0pt;font-family:Tahoma'><a
href="mailto:cisco-voip-bounces@puck.nether.net">cisco-voip-bounces@puck.nether.net</a><span
class=apple-converted-space> </span>[mailto:cisco-voip-bounces@puck.nether.net]<span
class=apple-converted-space> </span><b><span style='font-weight:bold'>On
Behalf Of<span class=apple-converted-space> </span></span></b>Ryan Ratliff<br>
<b><span style='font-weight:bold'>Sent:</span></b><span
class=apple-converted-space> </span>Monday, May 24, 2010 11:39 PM<br>
<b><span style='font-weight:bold'>To:</span></b><span
class=apple-converted-space> </span>Ahmed Maher<br>
<b><span style='font-weight:bold'>Cc:</span></b><span
class=apple-converted-space> </span><a
href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
<b><span style='font-weight:bold'>Subject:</span></b><span
class=apple-converted-space> </span>Re: [cisco-voip] Call Manager question</span></font><span
lang=EN-GB><o:p></o:p></span></p>
</div>
</div>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> </span></font><span lang=EN-GB><o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>You'd have to send it to a 3rd party application that could play the
appropriate in-band recording, and then treat the call as desired.</span></font><span
lang=EN-GB><o:p></o:p></span></p>
</div>
<div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> </span></font><span lang=EN-GB><o:p></o:p></span></p>
</div>
</div>
<div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>For phones with only one line, yes that would present a problem.</span></font><span
lang=EN-GB><o:p></o:p></span></p>
</div>
</div>
<div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> </span></font><span lang=EN-GB><o:p></o:p></span></p>
</div>
<div>
<div>
<div>
<p class=MsoNormal><font size=4 color=black face=Helvetica><span
style='font-size:13.5pt;font-family:Helvetica;color:black'>-Ryan</span></font><span
lang=EN-GB><o:p></o:p></span></p>
</div>
</div>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> </span></font><span lang=EN-GB><o:p></o:p></span></p>
</div>
<div>
<div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>On May 24, 2010, at 4:08 PM, Ahmed Maher wrote:</span></font><span
lang=EN-GB><o:p></o:p></span></p>
</div>
</div>
<p class=MsoNormal style='margin-bottom:12.0pt'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'> </span></font><span
lang=EN-GB><o:p></o:p></span></p>
<div>
<div>
<div>
<div>
<p class=MsoNormal><font size=2 color="#1f497d" face=Calibri><span
style='font-size:11.0pt;font-family:Calibri;color:#1F497D'>Also, what about
calls coming from PSTN, No display appear to them<span
class=apple-converted-space> </span></span></font><font size=2
color="#1f497d" face=Wingdings><span style='font-size:11.0pt;font-family:Wingdings;
color:#1F497D'>J</span></font><span lang=EN-GB><o:p></o:p></span></p>
</div>
</div>
<div>
<div>
<p class=MsoNormal><font size=2 color="#1f497d" face=Calibri><span
style='font-size:11.0pt;font-family:Calibri;color:#1F497D'> </span></font><span
lang=EN-GB><o:p></o:p></span></p>
</div>
</div>
<div>
<div>
<div>
<p class=MsoNormal><font size=2 color="#1f497d" face=Calibri><span
style='font-size:11.0pt;font-family:Calibri;color:#1F497D'> </span></font><span
lang=EN-GB><o:p></o:p></span></p>
</div>
</div>
<div>
<div>
<p class=MsoNormal><font size=2 color="#1f497d" face=Calibri><span
style='font-size:11.0pt;font-family:Calibri;color:#1F497D'> </span></font><span
lang=EN-GB><o:p></o:p></span></p>
</div>
</div>
<div>
<div>
<p class=MsoNormal><font size=2 color="#1f497d" face=Calibri><span
style='font-size:11.0pt;font-family:Calibri;color:#1F497D'>Best Regards,</span></font><span
lang=EN-GB><o:p></o:p></span></p>
</div>
</div>
<div>
<div>
<p class=MsoNormal><font size=2 color="#1f497d" face=Calibri><span
style='font-size:11.0pt;font-family:Calibri;color:#1F497D'> </span></font><span
lang=EN-GB><o:p></o:p></span></p>
</div>
</div>
<div>
<div>
<p class=MsoNormal><font size=2 color="#1f497d" face=Calibri><span
style='font-size:11.0pt;font-family:Calibri;color:#1F497D'> <span
class=apple-converted-space> </span><image001.jpg></span></font><span
lang=EN-GB><o:p></o:p></span></p>
</div>
</div>
<div>
<div>
<p class=MsoNormal><font size=2 color="#1f497d" face=Calibri><span
style='font-size:11.0pt;font-family:Calibri;color:#1F497D'> </span></font><span
lang=EN-GB><o:p></o:p></span></p>
</div>
</div>
<div>
<div>
<p class=MsoNormal><b><font size=2 color="#404040" face=Calibri><span
style='font-size:11.0pt;font-family:Calibri;color:#404040;font-weight:bold'>
Ahmed Maher</span></font></b><span lang=EN-GB><o:p></o:p></span></p>
</div>
</div>
<div>
<div>
<p class=MsoNormal><font size=2 color="#595959" face=Calibri><span
style='font-size:10.0pt;font-family:Calibri;color:#595959'>Networking Team
Leader <span
class=apple-converted-space> </span></span></font><b><font size=2
color="#0d5f85" face=Calibri><span style='font-size:11.0pt;font-family:Calibri;
color:#0D5F85;font-weight:bold'>CONNECT Professional Services</span></font></b><span
lang=EN-GB><o:p></o:p></span></p>
</div>
</div>
<div style='margin-left:1.5in'>
<div>
<p class=MsoNormal><b><font size=2 color="#a6a6a6" face=Calibri><span
style='font-size:10.0pt;font-family:Calibri;color:#A6A6A6;font-weight:bold'> <span
class=apple-converted-space> </span></span></font></b><font size=2
color="#a6a6a6" face=Calibri><span style='font-size:10.0pt;font-family:Calibri;
color:#A6A6A6'>Bldg. 1A <st1:place w:st="on"><st1:PlaceName w:st="on">Maadi</st1:PlaceName>
<st1:PlaceName w:st="on">Star</st1:PlaceName> <st1:PlaceType w:st="on">Towers</st1:PlaceType></st1:place>,
Cornish El Maadi,</span></font><span lang=EN-GB><o:p></o:p></span></p>
</div>
</div>
<div style='margin-left:1.5in'>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><image003.jpg><image005.jpg></span></font><font size=2
color="#a6a6a6" face=Calibri><span style='font-size:10.0pt;font-family:Calibri;
color:#A6A6A6'>
<st1:place w:st="on"><st1:City w:st="on">Cairo</st1:City>, <st1:country-region
w:st="on">Egypt</st1:country-region></st1:place></span></font><span
lang=EN-GB><o:p></o:p></span></p>
</div>
</div>
<div>
<div>
<p class=MsoNormal><font size=2 color="#a6a6a6" face=Calibri><span
style='font-size:10.0pt;font-family:Calibri;color:#A6A6A6'>
Phone: <span
class=apple-converted-space> </span><b><span style='font-weight:bold'>(+202)
25 27 09 30</span></b>
Ext.: 113</span></font><span lang=EN-GB><o:p></o:p></span></p>
</div>
</div>
<div>
<div>
<p class=MsoNormal><font size=2 color="#a6a6a6" face=Calibri><span
style='font-size:10.0pt;font-family:Calibri;color:#A6A6A6'>
Fax: <span
class=apple-converted-space> </span><b><span style='font-weight:bold'>(+202)
25 26 54 85</span></b></span></font><span lang=EN-GB><o:p></o:p></span></p>
</div>
</div>
<div>
<div>
<p class=MsoNormal><font size=2 color="#a6a6a6" face=Calibri><span
style='font-size:10.0pt;font-family:Calibri;color:#A6A6A6'>
<st1:City w:st="on"><st1:place w:st="on">Mobile</st1:place></st1:City>:<span
class=apple-converted-space> </span><b><span style='font-weight:bold'>(+2016)
665 1150</span></b></span></font><span lang=EN-GB><o:p></o:p></span></p>
</div>
</div>
<div>
<div>
<p class=MsoNormal><font size=2 color="#a6a6a6" face=Calibri><span
style='font-size:10.0pt;font-family:Calibri;color:#A6A6A6'>
Email:<span
class=apple-converted-space> </span></span></font><font size=2
color="#1f497d" face=Calibri><span style='font-size:11.0pt;font-family:Calibri;
color:#1F497D'><a href="mailto:ahmed.maher@connectps.com"><font size=2><span
style='font-size:10.0pt'>ahmed.maher@connectps.com</span></font></a></span></font><span
lang=EN-GB><o:p></o:p></span></p>
</div>
</div>
<div>
<div>
<p class=MsoNormal><font size=2 color="#a6a6a6" face=Calibri><span
style='font-size:10.0pt;font-family:Calibri;color:#A6A6A6'> <span
class=apple-converted-space> </span>Website:<span
class=apple-converted-space> </span><a href="http://www.connectps.com/">www.connectps.com</a></span></font><span
lang=EN-GB><o:p></o:p></span></p>
</div>
</div>
</div>
<div>
<div>
<p class=MsoNormal><font size=2 color="#1f497d" face=Calibri><span
style='font-size:11.0pt;font-family:Calibri;color:#1F497D'> </span></font><span
lang=EN-GB><o:p></o:p></span></p>
</div>
</div>
<div>
<div style='border:none;border-top:solid windowtext 3.0pt;padding:3.0pt 0in 0in 0in;
border-width:initial;border-color:initial;border-width:initial;border-color:
initial'>
<div>
<div>
<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><span
class=apple-converted-space><font size=2 face=Tahoma><span style='font-size:
10.0pt;font-family:Tahoma'> </span></font></span><font size=2 face=Tahoma><span
style='font-size:10.0pt;font-family:Tahoma'><a
href="mailto:cisco-voip-bounces@puck.nether.net">cisco-voip-bounces@puck.nether.net</a><span
class=apple-converted-space> </span>[mailto:cisco-voip-bounces@puck.nether.net]<span
class=apple-converted-space> </span><b><span style='font-weight:bold'>On
Behalf Of<span class=apple-converted-space> </span></span></b>Ahmed Abd
EL-Rahman<br>
<b><span style='font-weight:bold'>Sent:</span></b><span
class=apple-converted-space> </span>Monday, May 24, 2010 10:55 PM<br>
<b><span style='font-weight:bold'>To:</span></b><span
class=apple-converted-space> </span>Ryan Ratliff<br>
<b><span style='font-weight:bold'>Cc:</span></b><span
class=apple-converted-space> </span><a
href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
<b><span style='font-weight:bold'>Subject:</span></b><span
class=apple-converted-space> </span>Re: [cisco-voip] Call Manager question</span></font><span
lang=EN-GB><o:p></o:p></span></p>
</div>
</div>
</div>
</div>
<div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> </span></font><span lang=EN-GB><o:p></o:p></span></p>
</div>
</div>
<div>
<div>
<p class=MsoNormal><font size=2 color="#1f497d" face=Calibri><span
style='font-size:11.0pt;font-family:Calibri;color:#1F497D'>This is a great idea
as it enables the called user to receive the second call if he wishes to, but
the only constrain for this is it needs a phone with 2 lines, so the simple
phones with only 1 line will not be applicable, right?</span></font><span
lang=EN-GB><o:p></o:p></span></p>
</div>
</div>
<div>
<div>
<p class=MsoNormal><font size=2 color="#1f497d" face=Calibri><span
style='font-size:11.0pt;font-family:Calibri;color:#1F497D'> </span></font><span
lang=EN-GB><o:p></o:p></span></p>
</div>
</div>
<div>
<div>
<div>
<p class=MsoNormal><font size=3 color="#1f497d" face=Calibri><span
style='font-size:12.0pt;font-family:Calibri;color:#1F497D'> </span></font><span
lang=EN-GB><o:p></o:p></span></p>
</div>
</div>
<div>
<div>
<p class=MsoNormal><font size=3 color="#1f497d" face=Calibri><span
style='font-size:12.0pt;font-family:Calibri;color:#1F497D'>Best Regards</span></font><span
lang=EN-GB><o:p></o:p></span></p>
</div>
</div>
<div>
<div>
<p class=MsoNormal><font size=3 color="#1f497d" face=Calibri><span
style='font-size:12.0pt;font-family:Calibri;color:#1F497D'> </span></font><span
lang=EN-GB><o:p></o:p></span></p>
</div>
</div>
<div>
<div>
<p class=MsoNormal><b><font size=2 color="#1f497d" face=Calibri><span
style='font-size:11.0pt;font-family:Calibri;color:#1F497D;font-weight:bold'>Ahmed
Abd EL-Rahman</span></font></b><span lang=EN-GB><o:p></o:p></span></p>
</div>
</div>
</div>
<div>
<div>
<p class=MsoNormal><font size=2 color="#1f497d" face=Calibri><span
style='font-size:11.0pt;font-family:Calibri;color:#1F497D'> </span></font><span
lang=EN-GB><o:p></o:p></span></p>
</div>
</div>
<div>
<div style='border:none;border-top:solid windowtext 3.0pt;padding:3.0pt 0in 0in 0in;
border-width:initial;border-color:initial;border-width:initial;border-color:
initial'>
<div>
<div>
<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><span
class=apple-converted-space><font size=2 face=Tahoma><span style='font-size:
10.0pt;font-family:Tahoma'> </span></font></span><font size=2 face=Tahoma><span
style='font-size:10.0pt;font-family:Tahoma'>Ryan Ratliff
[mailto:rratliff@cisco.com]<span class=apple-converted-space> </span><br>
<b><span style='font-weight:bold'>Sent:</span></b><span
class=apple-converted-space> </span>Monday, May 24, 2010 10:41 PM<br>
<b><span style='font-weight:bold'>To:</span></b><span
class=apple-converted-space> </span>Ahmed Abd EL-Rahman<br>
<b><span style='font-weight:bold'>Cc:</span></b><span
class=apple-converted-space> </span>Scott Voll;<span
class=apple-converted-space> </span><a
href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
<b><span style='font-weight:bold'>Subject:</span></b><span
class=apple-converted-space> </span>Re: [cisco-voip] Call Manager question</span></font><span
lang=EN-GB><o:p></o:p></span></p>
</div>
</div>
</div>
</div>
<div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> </span></font><span lang=EN-GB><o:p></o:p></span></p>
</div>
</div>
<div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>The caller only receives a busy tone if the busy trigger is hit, and no
CFB destination is set. In this case you would be setting the CFB
destination to another line on the phone, and using that line's alerting name
(or display, whatever setting works) to update the display of the calling phone
to indicate that the user's primary line was busy.</span></font><span
lang=EN-GB><o:p></o:p></span></p>
</div>
</div>
<div>
<div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> </span></font><span lang=EN-GB><o:p></o:p></span></p>
</div>
</div>
</div>
<div>
<div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>Example:</span></font><span lang=EN-GB><o:p></o:p></span></p>
</div>
</div>
</div>
<div>
<div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>Joe at 1000 calls Mary at 2000. </span></font><span lang=EN-GB><o:p></o:p></span></p>
</div>
</div>
</div>
<div>
<div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>2000 is busy, CFB to *2000. DN *2000 is line 2 on Mary's phone,
with an Alerting Name (or Display) set to "BUSY - Mary".</span></font><span
lang=EN-GB><o:p></o:p></span></p>
</div>
</div>
</div>
<div>
<div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>Joe's phone will show To: BUSY - Mary (hopefully).</span></font><span
lang=EN-GB><o:p></o:p></span></p>
</div>
</div>
</div>
<div>
<div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> </span></font><span lang=EN-GB><o:p></o:p></span></p>
</div>
</div>
</div>
<div>
<div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>You can word it however you wish, but hopefully you get the what I'm
talking about. The downside is that Mary's phone would be ringing on a
different line, which could impact ring settings, etc.</span></font><span
lang=EN-GB><o:p></o:p></span></p>
</div>
</div>
<div>
<div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> </span></font><span lang=EN-GB><o:p></o:p></span></p>
</div>
</div>
<div>
<div>
<div>
<div>
<p class=MsoNormal><font size=4 color=black face=Helvetica><span
style='font-size:13.5pt;font-family:Helvetica;color:black'>-Ryan</span></font><span
lang=EN-GB><o:p></o:p></span></p>
</div>
</div>
</div>
</div>
<div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> </span></font><span lang=EN-GB><o:p></o:p></span></p>
</div>
</div>
<div>
<div>
<div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>On May 24, 2010, at 3:30 PM, Ahmed Abd EL-Rahman wrote:</span></font><span
lang=EN-GB><o:p></o:p></span></p>
</div>
</div>
</div>
<p class=MsoNormal style='margin-bottom:12.0pt'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'> </span></font><span
lang=EN-GB><o:p></o:p></span></p>
<div>
<div>
<div>
<div>
<div>
<p class=MsoNormal><font size=2 color="#1f497d" face=Calibri><span
style='font-size:11.0pt;font-family:Calibri;color:#1F497D'>this means that the
busy trigger will be set to 1, and in this case the caller will get a busy tone
which will solve the problem, but this will prevent the user from receiving a
second call which is a needed feature.</span></font><span lang=EN-GB><o:p></o:p></span></p>
</div>
</div>
</div>
<div>
<div>
<div>
<p class=MsoNormal><font size=2 color="#1f497d" face=Calibri><span
style='font-size:11.0pt;font-family:Calibri;color:#1F497D'> </span></font><span
lang=EN-GB><o:p></o:p></span></p>
</div>
</div>
</div>
<div>
<div>
<div>
<div>
<p class=MsoNormal><font size=3 color="#1f497d" face=Calibri><span
style='font-size:12.0pt;font-family:Calibri;color:#1F497D'> </span></font><span
lang=EN-GB><o:p></o:p></span></p>
</div>
</div>
</div>
<div>
<div>
<div>
<p class=MsoNormal><font size=3 color="#1f497d" face=Calibri><span
style='font-size:12.0pt;font-family:Calibri;color:#1F497D'>Best Regards</span></font><span
lang=EN-GB><o:p></o:p></span></p>
</div>
</div>
</div>
<div>
<div>
<div>
<p class=MsoNormal><font size=3 color="#1f497d" face=Calibri><span
style='font-size:12.0pt;font-family:Calibri;color:#1F497D'> </span></font><span
lang=EN-GB><o:p></o:p></span></p>
</div>
</div>
</div>
<div>
<div>
<div>
<p class=MsoNormal><b><font size=2 color="#1f497d" face=Calibri><span
style='font-size:11.0pt;font-family:Calibri;color:#1F497D;font-weight:bold'>Ahmed
Abd EL-Rahman</span></font></b><span lang=EN-GB><o:p></o:p></span></p>
</div>
</div>
</div>
</div>
<div>
<div>
<div>
<p class=MsoNormal><font size=2 color="#1f497d" face=Calibri><span
style='font-size:11.0pt;font-family:Calibri;color:#1F497D'> </span></font><span
lang=EN-GB><o:p></o:p></span></p>
</div>
</div>
</div>
<div>
<div style='border:none;border-top:solid windowtext 3.0pt;padding:3.0pt 0in 0in 0in;
border-width:initial;border-color:initial;border-width:initial;border-color:
initial;border-width:initial;border-color:initial'>
<div>
<div>
<div>
<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><span
class=apple-converted-space><font size=2 face=Tahoma><span style='font-size:
10.0pt;font-family:Tahoma'> </span></font></span><font size=2 face=Tahoma><span
style='font-size:10.0pt;font-family:Tahoma'>Ryan Ratliff
[mailto:rratliff@cisco.com]<span class=apple-converted-space> </span><br>
<b><span style='font-weight:bold'>Sent:</span></b><span
class=apple-converted-space> </span>Monday, May 24, 2010 6:16 PM<br>
<b><span style='font-weight:bold'>To:</span></b><span
class=apple-converted-space> </span>Scott Voll<br>
<b><span style='font-weight:bold'>Cc:</span></b><span
class=apple-converted-space> </span>Ahmed Abd EL-Rahman;<span
class=apple-converted-space> </span><a
href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
<b><span style='font-weight:bold'>Subject:</span></b><span
class=apple-converted-space> </span>Re: [cisco-voip] Call Manager question</span></font><span
lang=EN-GB><o:p></o:p></span></p>
</div>
</div>
</div>
</div>
</div>
<div>
<div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> </span></font><span lang=EN-GB><o:p></o:p></span></p>
</div>
</div>
</div>
<div>
<div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>You could try forward busy (busy trigger) to a second line with an
Alerting Name set to indicate that the user is busy. </span></font><span
lang=EN-GB><o:p></o:p></span></p>
</div>
</div>
</div>
<div>
<div>
<div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> </span></font><span lang=EN-GB><o:p></o:p></span></p>
</div>
</div>
</div>
<div>
<div>
<div>
<div>
<div>
<p class=MsoNormal><font size=4 color=black face=Helvetica><span
style='font-size:13.5pt;font-family:Helvetica;color:black'>-Ryan</span></font><span
lang=EN-GB><o:p></o:p></span></p>
</div>
</div>
</div>
</div>
</div>
<div>
<div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> </span></font><span lang=EN-GB><o:p></o:p></span></p>
</div>
</div>
</div>
<div>
<div>
<div>
<div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>On May 24, 2010, at 11:03 AM, Scott Voll wrote:</span></font><span
lang=EN-GB><o:p></o:p></span></p>
</div>
</div>
</div>
</div>
<div>
<p class=MsoNormal style='margin-bottom:12.0pt'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'> </span></font><span
lang=EN-GB><o:p></o:p></span></p>
</div>
<div>
<div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>I believe your only option is to set the call busy to 1 then setup the
busy greeting in Unity (or UC).</span></font><span lang=EN-GB><o:p></o:p></span></p>
</div>
</div>
</div>
<div>
<div>
<div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> </span></font><span lang=EN-GB><o:p></o:p></span></p>
</div>
</div>
</div>
</div>
<div>
<p class=MsoNormal style='margin-bottom:12.0pt'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'>Scott</span></font><span
lang=EN-GB><o:p></o:p></span></p>
<div>
<div>
<div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>On Sun, May 23, 2010 at 12:08 PM, Ahmed Abd EL-Rahman <<a
href="mailto:Ahmed.Rahman@bmbgroup.com">Ahmed.Rahman@bmbgroup.com</a>>
wrote:</span></font><span lang=EN-GB><o:p></o:p></span></p>
</div>
</div>
</div>
<div>
<div>
<div>
<div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>Dear all, I have a question about are there any way to indicate to a
calling user who calls a user phone with a busy trigger set to 2 that this
called user is on another call ? because by default the called user (who is
already on a call) will see another call come into his phone screen BUT the
calling user will have no idea that this user is on another call.</span></font><span
lang=EN-GB><o:p></o:p></span></p>
</div>
</div>
</div>
<div>
<div>
<div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> </span></font><span lang=EN-GB><o:p></o:p></span></p>
</div>
</div>
</div>
</div>
<div>
<div>
<div>
<div>
<p class=MsoNormal><font size=3 color="#1f497d" face="Times New Roman"><span
style='font-size:12.0pt;color:#1F497D'> </span></font><span lang=EN-GB><o:p></o:p></span></p>
</div>
</div>
</div>
</div>
<div>
<div>
<div>
<div>
<p class=MsoNormal><font size=3 color="#1f497d" face="Times New Roman"><span
style='font-size:12.0pt;color:#1F497D'> </span></font><span lang=EN-GB><o:p></o:p></span></p>
</div>
</div>
</div>
</div>
<div>
<div>
<div>
<p class=MsoNormal><font size=3 color="#1f497d" face="Times New Roman"><span
style='font-size:12.0pt;color:#1F497D'>Best Regards</span></font><span
lang=EN-GB><o:p></o:p></span></p>
</div>
</div>
</div>
<div>
<div>
<div>
<div>
<p class=MsoNormal><font size=3 color="#1f497d" face="Times New Roman"><span
style='font-size:12.0pt;color:#1F497D'> </span></font><span lang=EN-GB><o:p></o:p></span></p>
</div>
</div>
</div>
</div>
<div>
<div>
<div>
<p class=MsoNormal><b><font size=3 color="#1f497d" face="Times New Roman"><span
style='font-size:12.0pt;color:#1F497D;font-weight:bold'>Ahmed Abd EL-Rahman</span></font><span
class=apple-converted-space><font color="#4a442a"><span style='color:#4A442A'> </span></font></span><font
color="#948a54"><span style='color:#948A54'>I</span></font><span
class=apple-converted-space><font color="#333399"><span style='color:#333399'> </span></font></span><font
color="#1f497d"><span style='color:#1F497D'>Senior Network Engineer</span></font></b><span
lang=EN-GB><o:p></o:p></span></p>
</div>
</div>
</div>
<div>
<div>
<div>
<p class=MsoNormal><b><font size=3 color="#1f497d" face="Times New Roman"><span
style='font-size:12.0pt;color:#1F497D;font-weight:bold'>CCVP, CCNP, CCNA,
CCNA-VOICE, IPTX, UCCX, CRMCS, WLSS</span></font></b><span lang=EN-GB><o:p></o:p></span></p>
</div>
</div>
</div>
<div>
<div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><a href="http://www.bmbgroup.com/" target="_blank"><font color="#002060"><span
style='color:#002060;text-decoration:none'><image001.jpg></span></font></a></span></font><span
lang=EN-GB><o:p></o:p></span></p>
</div>
</div>
</div>
<div>
<div>
<div>
<p class=MsoNormal><b><font size=1 color="#1f497d" face="Times New Roman"><span
style='font-size:8.0pt;color:#1F497D;font-weight:bold'>
<st1:country-region w:st="on">Lebanon</st1:country-region> I <st1:country-region
w:st="on">Egypt</st1:country-region> I <st1:country-region w:st="on">Algeria</st1:country-region>
I KSA I <st1:country-region w:st="on"><st1:place w:st="on">Libya</st1:place></st1:country-region>
I Jordan</span></font></b><span lang=EN-GB><o:p></o:p></span></p>
</div>
</div>
</div>
<p class=MsoNormal style='margin-bottom:12.0pt'><b><font size=3 color="#333399"
face="Times New Roman"><span style='font-size:12.0pt;color:#333399;font-weight:
bold'><br>
</span></font></b><font size=2 color="#1f497d"><span style='font-size:10.0pt;
color:#1F497D'>Al-Ajlan Center Office #1</span></font><span
class=apple-converted-space><b><font color="#1f497d"><span style='color:#1F497D;
font-weight:bold'> </span></font></b></span><b><font color="#948a54"><span
style='color:#948A54;font-weight:bold'>I<span class=apple-converted-space> </span></span></font></b><st1:Street
w:st="on"><st1:address w:st="on"><font size=2 color="#1f497d"><span
style='font-size:10.0pt;color:#1F497D'>Olaya Main Street</span></font></st1:address></st1:Street><span
class=apple-converted-space><b><font color="#1f497d"><span style='color:#1F497D;
font-weight:bold'> </span></font></b></span><b><font color="#948a54"><span
style='color:#948A54;font-weight:bold'>I</span></font><span
class=apple-converted-space><font color="#1f497d"><span style='color:#1F497D'> </span></font></span></b><font
size=2 color="#1f497d"><span style='font-size:10.0pt;color:#1F497D'>P.O Box
17384</span></font><span class=apple-converted-space><b><font color="#1f497d"><span
style='color:#1F497D;font-weight:bold'> </span></font></b></span><b><font
color="#948a54"><span style='color:#948A54;font-weight:bold'>I</span></font></b><span
class=apple-converted-space><font size=2 color="#1f497d"><span
style='font-size:10.0pt;color:#1F497D'> </span></font></span><st1:City
w:st="on"><font size=2 color="#1f497d"><span style='font-size:10.0pt;
color:#1F497D'>Riyadh</span></font></st1:City><font size=2 color="#1f497d"><span
style='font-size:10.0pt;color:#1F497D'>, <st1:country-region w:st="on">Saudi
Arabia</st1:country-region></span></font><span class=apple-converted-space><b><font
color="#1f497d"><span style='color:#1F497D;font-weight:bold'> </span></font></b></span><b><font
color="#948a54"><span style='color:#948A54;font-weight:bold'>I</span></font><span
class=apple-converted-space><font color="#1f497d"><span style='color:#1F497D'> </span></font></span></b><font
size=2 color="#1f497d"><span style='font-size:10.0pt;color:#1F497D'>Tel: +966 1
216 7994</span></font><span class=apple-converted-space><b><font color="#1f497d"><span
style='color:#1F497D;font-weight:bold'> </span></font></b></span><b><font
color="#948a54"><span style='color:#948A54;font-weight:bold'>I</span></font><span
class=apple-converted-space><font color="#1f497d"><span style='color:#1F497D'> </span></font></span></b><font
size=2 color="#1f497d"><span style='font-size:10.0pt;color:#1F497D'>Fax: +966 1
4620030</span></font><b><font color="#1f497d"><span style='color:#1F497D;
font-weight:bold'> <span class=apple-converted-space> </span></span></font><font
color="#948a54"><span style='color:#948A54'>I<span class=apple-converted-space> </span></span></font></b><st1:City
w:st="on"><st1:place w:st="on"><font size=2 color="#1f497d"><span
style='font-size:10.0pt;color:#1F497D'>Mobile</span></font></st1:place></st1:City><font
size=2 color="#1f497d"><span style='font-size:10.0pt;color:#1F497D'>: +966
507920925<span class=apple-converted-space> </span></span></font><b><font
color="#948a54"><span style='color:#948A54;font-weight:bold'>I</span></font><span
class=apple-converted-space><font color="#1f497d"><span style='color:#1F497D'> </span></font></span></b><b><font
size=2 color="#1f497d"><span style='font-size:10.0pt;color:#1F497D;font-weight:
bold'><a href="http://www.bmbgroup.com/" target="_blank"
title="http://www.bmbgroup.com/"><font color="#1f497d"><span style='color:#1F497D'>www.bmbgroup.com</span></font></a></span></font></b><span
lang=EN-GB><o:p></o:p></span></p>
<p class=MsoNormal style='margin-bottom:12.0pt'><b><font size=6 color=green
face=Webdings><span style='font-size:24.0pt;font-family:Webdings;color:green;
font-weight:bold'>P</span></font></b><b><font size=2 color=black><span lang=ES
style='font-size:10.0pt;color:black;font-weight:bold'> </span></font></b><b><font
size=1 color=black><span lang=ES style='font-size:7.5pt;color:black;font-weight:
bold'> <span class=apple-converted-space> </span></span></font></b><font
size=1 color=black><span lang=PT style='font-size:7.5pt;color:black'> </span></font><font
size=1 color=green><span lang=PT style='font-size:7.5pt;color:green'>Save a
tree. Don't print this e-mail unless it's really necessary</span></font><span
lang=EN-GB><o:p></o:p></span></p>
<div>
<div>
<div>
<p class=MsoNormal><b><font size=2 color="#a6a6a6" face="Times New Roman"><span
style='font-size:10.0pt;color:#A6A6A6;font-weight:bold'>************************************************************<br>
Disclaimer: This email message is for the sole use of the intended recipient(s)
and may contain confidential and privileged information. Any unauthorized
review, use, disclosure or distribution is prohibited. If you are not the
intended recipient, please contact the sender by reply email and destroy all
copies of the original message.<span class=apple-converted-space> </span><br>
************************************************************</span></font></b><span
lang=EN-GB><o:p></o:p></span></p>
</div>
</div>
</div>
<div>
<div>
<div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> </span></font><span lang=EN-GB><o:p></o:p></span></p>
</div>
</div>
</div>
</div>
</div>
<div>
<div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><br>
<br>
__________ Information from ESET Smart Security, version of virus signature
database 5139 (20100523) __________<br>
<br>
The message was checked by ESET Smart Security.<br>
<br>
<a href="http://www.eset.com/" target="_blank">http://www.eset.com</a></span></font><span
lang=EN-GB><o:p></o:p></span></p>
</div>
</div>
</div>
</div>
<p class=MsoNormal style='margin-bottom:12.0pt'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'><br>
_______________________________________________<br>
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<a href="https://puck.nether.net/mailman/listinfo/cisco-voip" target="_blank">https://puck.nether.net/mailman/listinfo/cisco-voip</a></span></font><span
lang=EN-GB><o:p></o:p></span></p>
</div>
<div>
<div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> </span></font><span lang=EN-GB><o:p></o:p></span></p>
</div>
</div>
</div>
</div>
<div>
<div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>_______________________________________________<br>
cisco-voip mailing list<br>
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