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<div class=Section1>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Have you thought about the fact that Vodafone - or any of
the others - may be using a 3<sup>rd</sup> Party App themselves?<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<div>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm'>
<p class=MsoNormal><b><span lang=EN-US style='font-size:10.0pt;font-family:
"Tahoma","sans-serif"'>From:</span></b><span lang=EN-US style='font-size:10.0pt;
font-family:"Tahoma","sans-serif"'> cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net] <b>On Behalf Of </b>Ahmed Elnagar<br>
<b>Sent:</b> 27 May 2010 11:41<br>
<b>To:</b> Jason Aarons (US)<br>
<b>Cc:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> Re: [cisco-voip] Call Manager question<o:p></o:p></span></p>
</div>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>We have here 3 operators “Vodafone one of them” and
they send a different ring tone when the called party is on waiting, plus of
course the message that appear on the mobile phone.<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<div>
<div>
<p class=MsoNormal style='background:white'><span lang=EN-US style='font-size:
10.0pt;font-family:"Calibri","sans-serif";color:#1F497D'> </span><span
lang=EN-US style='font-size:10.5pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Best Regards;<o:p></o:p></span></p>
<p class=MsoNormal style='background:white'><span lang=EN-US style='font-size:
10.5pt;font-family:"Calibri","sans-serif";color:#1F497D'> Ahmed Elnagar<o:p></o:p></span></p>
<p class=MsoNormal style='background:white'><span lang=EN-US style='font-size:
10.5pt;font-family:"Calibri","sans-serif";color:#1F497D'> Senior Network
PS Engineer<o:p></o:p></span></p>
<p class=MsoNormal style='background:white'><span lang=EN-US style='font-size:
10.5pt;font-family:"Calibri","sans-serif";color:#1F497D'> Mob:
+2019-0016211<o:p></o:p></span></p>
<p class=MsoNormal style='background:white'><span lang=EN-US style='font-size:
10.5pt;font-family:"Calibri","sans-serif";color:#1F497D'> CCIE#24697
(Voice)<o:p></o:p></span></p>
<p class=MsoNormal style='background:white'><span lang=EN-US style='font-size:
10.5pt;font-family:"Calibri","sans-serif";color:#1F497D'> <img width=63
height=63 id="_x0000_i1029" src="cid:image001.jpg@01CAFDB4.EA572240"
alt="ccie_voice_large.gif"><img width=63 height=63 id="_x0000_i1028"
src="cid:image002.jpg@01CAFDB4.EA572240" alt="ccvp_voice_large.gif"><o:p></o:p></span></p>
</div>
</div>
<p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<div>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm'>
<p class=MsoNormal><b><span lang=EN-US style='font-size:10.0pt;font-family:
"Tahoma","sans-serif"'>From:</span></b><span lang=EN-US style='font-size:10.0pt;
font-family:"Tahoma","sans-serif"'> Jason Aarons (US)
[mailto:jason.aarons@us.didata.com] <br>
<b>Sent:</b> Thursday, May 27, 2010 3:12 AM<br>
<b>To:</b> Bill Riley; Ahmed Elnagar; 'Ryan Ratliff'<br>
<b>Cc:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> RE: [cisco-voip] Call Manager question<o:p></o:p></span></p>
</div>
</div>
<p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p>
<p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>So there is a mobile operators that plays a different ring tone
when someone is on their cell phone, so you know they are already on the
phone? I haven’t seen that, I have seen where you hear a fast
busy then telco comes on and asks if you want a callback when the line is free
for like 75 cents. I guess they didn’t make enough revenue as those
messages have mostly gone away since the 1990s. <o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<div>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm'>
<p class=MsoNormal><b><span lang=EN-US style='font-size:10.0pt;font-family:
"Tahoma","sans-serif"'>From:</span></b><span lang=EN-US style='font-size:10.0pt;
font-family:"Tahoma","sans-serif"'> cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net] <b>On Behalf Of </b>Bill Riley<br>
<b>Sent:</b> Wednesday, May 26, 2010 7:26 PM<br>
<b>To:</b> 'Ahmed Elnagar'; 'Ryan Ratliff'<br>
<b>Cc:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> Re: [cisco-voip] Call Manager question<o:p></o:p></span></p>
</div>
</div>
<p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p>
<p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>It is a trivial feature for some customers. I have ran into this
before. It is not on any roadmap as it just not that important in the scheme of
things. If this was such a critical piece of functionality you or the system
integrator should have found this out in the discovery phase. The net
result is this is not a fault of Cisco or Call Manager. <o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<div>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm'>
<p class=MsoNormal><b><span lang=EN-US style='font-size:10.0pt;font-family:
"Tahoma","sans-serif"'>From:</span></b><span lang=EN-US style='font-size:10.0pt;
font-family:"Tahoma","sans-serif"'> cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net] <b>On Behalf Of </b>Ahmed Elnagar<br>
<b>Sent:</b> Wednesday, May 26, 2010 4:53 PM<br>
<b>To:</b> Ryan Ratliff<br>
<b>Cc:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> Re: [cisco-voip] Call Manager question<o:p></o:p></span></p>
</div>
</div>
<p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p>
<p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>I don’t know what is the great deal about that in order
not to have natively in CUCM…customers are asking for this trivial
feature; that they see very basic with other phone systems like mobile
operators who play a different ringing tone to the calling party and send a
notification to the phone that the other end is on waiting.<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Is there a roadmap for this?<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<div>
<div>
<p class=MsoNormal style='background:white'><span lang=EN-US style='font-size:
10.0pt;font-family:"Calibri","sans-serif";color:#1F497D'> </span><span
lang=EN-US style='font-size:10.5pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Best Regards;<o:p></o:p></span></p>
<p class=MsoNormal style='background:white'><span lang=EN-US style='font-size:
10.5pt;font-family:"Calibri","sans-serif";color:#1F497D'> Ahmed Elnagar<o:p></o:p></span></p>
<p class=MsoNormal style='background:white'><span lang=EN-US style='font-size:
10.5pt;font-family:"Calibri","sans-serif";color:#1F497D'> Senior Network
PS Engineer<o:p></o:p></span></p>
<p class=MsoNormal style='background:white'><span lang=EN-US style='font-size:
10.5pt;font-family:"Calibri","sans-serif";color:#1F497D'> Mob:
+2019-0016211<o:p></o:p></span></p>
<p class=MsoNormal style='background:white'><span lang=EN-US style='font-size:
10.5pt;font-family:"Calibri","sans-serif";color:#1F497D'> CCIE#24697
(Voice)<o:p></o:p></span></p>
<p class=MsoNormal style='background:white'><span lang=EN-US style='font-size:
10.5pt;font-family:"Calibri","sans-serif";color:#1F497D'> <img width=63
height=63 id="Picture_x0020_0" src="cid:image001.jpg@01CAFDB4.EA572240"
alt="ccie_voice_large.gif"><img width=63 height=63 id="Picture_x0020_1"
src="cid:image002.jpg@01CAFDB4.EA572240" alt="ccvp_voice_large.gif"><o:p></o:p></span></p>
</div>
</div>
<p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<div>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm'>
<p class=MsoNormal><b><span lang=EN-US style='font-size:10.0pt;font-family:
"Tahoma","sans-serif"'>From:</span></b><span lang=EN-US style='font-size:10.0pt;
font-family:"Tahoma","sans-serif"'> cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net] <b>On Behalf Of </b>Ryan Ratliff<br>
<b>Sent:</b> Monday, May 24, 2010 11:39 PM<br>
<b>To:</b> Ahmed Maher<br>
<b>Cc:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> Re: [cisco-voip] Call Manager question<o:p></o:p></span></p>
</div>
</div>
<p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p>
<p class=MsoNormal><span lang=EN-US>You'd have to send it to a 3rd party
application that could play the appropriate in-band recording, and then treat
the call as desired.<o:p></o:p></span></p>
<div>
<p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-US>For phones with only one line, yes that
would present a problem.<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p>
<div>
<div>
<p class=MsoNormal><span lang=EN-US style='font-size:13.5pt;font-family:"Helvetica","sans-serif";
color:black'>-Ryan<o:p></o:p></span></p>
</div>
</div>
<p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p>
<div>
<div>
<p class=MsoNormal><span lang=EN-US>On May 24, 2010, at 4:08 PM, Ahmed Maher
wrote:<o:p></o:p></span></p>
</div>
<p class=MsoNormal style='margin-bottom:12.0pt'><span lang=EN-US><o:p> </o:p></span></p>
<div>
<div>
<div>
<p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Also, what about calls coming from PSTN, No display appear to
them<span class=apple-converted-space> </span></span><span lang=EN-US
style='font-size:11.0pt;font-family:Wingdings;color:#1F497D'>J</span><span
lang=EN-US><o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'> </span><span lang=EN-US><o:p></o:p></span></p>
</div>
<div>
<div>
<p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'> </span><span lang=EN-US><o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'> </span><span lang=EN-US><o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Best Regards,</span><span lang=EN-US><o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'> </span><span lang=EN-US><o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'> <span class=apple-converted-space> </span><image001.jpg></span><span
lang=EN-US><o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'> </span><span lang=EN-US><o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><b><span lang=EN-US style='font-size:11.0pt;font-family:
"Calibri","sans-serif";color:#404040'>
Ahmed Maher</span></b><span lang=EN-US><o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-US style='font-size:10.0pt;font-family:"Calibri","sans-serif";
color:#595959'>Networking Team Leader <span
class=apple-converted-space> </span></span><b><span lang=EN-US
style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#0D5F85'>CONNECT
Professional Services</span></b><span lang=EN-US><o:p></o:p></span></p>
</div>
<div style='margin-left:108.0pt'>
<p class=MsoNormal><b><span lang=EN-US style='font-size:10.0pt;font-family:
"Calibri","sans-serif";color:#A6A6A6'> <span
class=apple-converted-space> </span></span></b><span lang=EN-US
style='font-size:10.0pt;font-family:"Calibri","sans-serif";color:#A6A6A6'>Bldg.
1A Maadi Star Towers, Cornish El Maadi,</span><span lang=EN-US><o:p></o:p></span></p>
</div>
<div style='margin-left:108.0pt'>
<p class=MsoNormal><span lang=EN-US><image003.jpg><image005.jpg></span><span
lang=EN-US style='font-size:10.0pt;font-family:"Calibri","sans-serif";
color:#A6A6A6'>
Cairo, Egypt</span><span lang=EN-US><o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-US style='font-size:10.0pt;font-family:"Calibri","sans-serif";
color:#A6A6A6'>
Phone: <span
class=apple-converted-space> </span><b>(+202) 25 27 09 30</b>
Ext.: 113</span><span lang=EN-US><o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-US style='font-size:10.0pt;font-family:"Calibri","sans-serif";
color:#A6A6A6'>
Fax: <span
class=apple-converted-space> </span><b>(+202) 25 26 54 85</b></span><span
lang=EN-US><o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-US style='font-size:10.0pt;font-family:"Calibri","sans-serif";
color:#A6A6A6'>
Mobile:<span class=apple-converted-space> </span><b>(+2016) 665 1150</b></span><span
lang=EN-US><o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-US style='font-size:10.0pt;font-family:"Calibri","sans-serif";
color:#A6A6A6'>
Email:<span
class=apple-converted-space> </span></span><span lang=EN-US
style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><a
href="mailto:ahmed.maher@connectps.com"><span style='font-size:10.0pt'>ahmed.maher@connectps.com</span></a></span><span
lang=EN-US><o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-US style='font-size:10.0pt;font-family:"Calibri","sans-serif";
color:#A6A6A6'> <span
class=apple-converted-space> </span>Website:<span
class=apple-converted-space> </span><a href="http://www.connectps.com/">www.connectps.com</a></span><span
lang=EN-US><o:p></o:p></span></p>
</div>
</div>
<div>
<p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'> </span><span lang=EN-US><o:p></o:p></span></p>
</div>
<div>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm;
border-width:initial;border-color:initial'>
<div>
<p class=MsoNormal><b><span lang=EN-US style='font-size:10.0pt;font-family:
"Tahoma","sans-serif"'>From:</span></b><span class=apple-converted-space><span
lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> </span></span><span
lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'><a
href="mailto:cisco-voip-bounces@puck.nether.net">cisco-voip-bounces@puck.nether.net</a><span
class=apple-converted-space> </span>[mailto:cisco-voip-bounces@puck.nether.net]<span
class=apple-converted-space> </span><b>On Behalf Of<span
class=apple-converted-space> </span></b>Ahmed Abd EL-Rahman<br>
<b>Sent:</b><span class=apple-converted-space> </span>Monday, May 24, 2010
10:55 PM<br>
<b>To:</b><span class=apple-converted-space> </span>Ryan Ratliff<br>
<b>Cc:</b><span class=apple-converted-space> </span><a
href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b><span class=apple-converted-space> </span>Re: [cisco-voip]
Call Manager question</span><span lang=EN-US><o:p></o:p></span></p>
</div>
</div>
</div>
<div>
<p class=MsoNormal><span lang=EN-US> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>This is a great idea as it enables the called user to receive
the second call if he wishes to, but the only constrain for this is it needs a
phone with 2 lines, so the simple phones with only 1 line will not be
applicable, right?</span><span lang=EN-US><o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'> </span><span lang=EN-US><o:p></o:p></span></p>
</div>
<div>
<div>
<p class=MsoNormal><span lang=EN-US style='font-family:"Calibri","sans-serif";
color:#1F497D'> </span><span lang=EN-US><o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-US style='font-family:"Calibri","sans-serif";
color:#1F497D'>Best Regards</span><span lang=EN-US><o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-US style='font-family:"Calibri","sans-serif";
color:#1F497D'> </span><span lang=EN-US><o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><b><span lang=EN-US style='font-size:11.0pt;font-family:
"Calibri","sans-serif";color:#1F497D'>Ahmed Abd EL-Rahman</span></b><span
lang=EN-US><o:p></o:p></span></p>
</div>
</div>
<div>
<p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'> </span><span lang=EN-US><o:p></o:p></span></p>
</div>
<div>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm;
border-width:initial;border-color:initial'>
<div>
<p class=MsoNormal><b><span lang=EN-US style='font-size:10.0pt;font-family:
"Tahoma","sans-serif"'>From:</span></b><span class=apple-converted-space><span
lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> </span></span><span
lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>Ryan
Ratliff [mailto:rratliff@cisco.com]<span class=apple-converted-space> </span><br>
<b>Sent:</b><span class=apple-converted-space> </span>Monday, May 24, 2010
10:41 PM<br>
<b>To:</b><span class=apple-converted-space> </span>Ahmed Abd EL-Rahman<br>
<b>Cc:</b><span class=apple-converted-space> </span>Scott Voll;<span
class=apple-converted-space> </span><a
href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b><span class=apple-converted-space> </span>Re: [cisco-voip]
Call Manager question</span><span lang=EN-US><o:p></o:p></span></p>
</div>
</div>
</div>
<div>
<p class=MsoNormal><span lang=EN-US> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-US>The caller only receives a busy tone if the
busy trigger is hit, and no CFB destination is set. In this case you
would be setting the CFB destination to another line on the phone, and using
that line's alerting name (or display, whatever setting works) to update the
display of the calling phone to indicate that the user's primary line was busy.<o:p></o:p></span></p>
</div>
<div>
<div>
<p class=MsoNormal><span lang=EN-US> <o:p></o:p></span></p>
</div>
</div>
<div>
<div>
<p class=MsoNormal><span lang=EN-US>Example:<o:p></o:p></span></p>
</div>
</div>
<div>
<div>
<p class=MsoNormal><span lang=EN-US>Joe at 1000 calls Mary at 2000. <o:p></o:p></span></p>
</div>
</div>
<div>
<div>
<p class=MsoNormal><span lang=EN-US>2000 is busy, CFB to *2000. DN *2000
is line 2 on Mary's phone, with an Alerting Name (or Display) set to "BUSY
- Mary".<o:p></o:p></span></p>
</div>
</div>
<div>
<div>
<p class=MsoNormal><span lang=EN-US>Joe's phone will show To: BUSY - Mary
(hopefully).<o:p></o:p></span></p>
</div>
</div>
<div>
<div>
<p class=MsoNormal><span lang=EN-US> <o:p></o:p></span></p>
</div>
</div>
<div>
<div>
<p class=MsoNormal><span lang=EN-US>You can word it however you wish, but hopefully
you get the what I'm talking about. The downside is that Mary's phone
would be ringing on a different line, which could impact ring settings, etc.<o:p></o:p></span></p>
</div>
<div>
<div>
<p class=MsoNormal><span lang=EN-US> <o:p></o:p></span></p>
</div>
<div>
<div>
<div>
<p class=MsoNormal><span lang=EN-US style='font-size:13.5pt;font-family:"Helvetica","sans-serif";
color:black'>-Ryan</span><span lang=EN-US><o:p></o:p></span></p>
</div>
</div>
</div>
<div>
<p class=MsoNormal><span lang=EN-US> <o:p></o:p></span></p>
</div>
<div>
<div>
<div>
<p class=MsoNormal><span lang=EN-US>On May 24, 2010, at 3:30 PM, Ahmed Abd
EL-Rahman wrote:<o:p></o:p></span></p>
</div>
</div>
<p class=MsoNormal style='margin-bottom:12.0pt'><span lang=EN-US> <o:p></o:p></span></p>
<div>
<div>
<div>
<div>
<p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>this means that the busy trigger will be set to 1, and in this
case the caller will get a busy tone which will solve the problem, but this
will prevent the user from receiving a second call which is a needed feature.</span><span
lang=EN-US><o:p></o:p></span></p>
</div>
</div>
<div>
<div>
<p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'> </span><span lang=EN-US><o:p></o:p></span></p>
</div>
</div>
<div>
<div>
<div>
<p class=MsoNormal><span lang=EN-US style='font-family:"Calibri","sans-serif";
color:#1F497D'> </span><span lang=EN-US><o:p></o:p></span></p>
</div>
</div>
<div>
<div>
<p class=MsoNormal><span lang=EN-US style='font-family:"Calibri","sans-serif";
color:#1F497D'>Best Regards</span><span lang=EN-US><o:p></o:p></span></p>
</div>
</div>
<div>
<div>
<p class=MsoNormal><span lang=EN-US style='font-family:"Calibri","sans-serif";
color:#1F497D'> </span><span lang=EN-US><o:p></o:p></span></p>
</div>
</div>
<div>
<div>
<p class=MsoNormal><b><span lang=EN-US style='font-size:11.0pt;font-family:
"Calibri","sans-serif";color:#1F497D'>Ahmed Abd EL-Rahman</span></b><span
lang=EN-US><o:p></o:p></span></p>
</div>
</div>
</div>
<div>
<div>
<p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'> </span><span lang=EN-US><o:p></o:p></span></p>
</div>
</div>
<div>
<div style='border:none;border-top:solid windowtext 3.0pt;padding:3.0pt 0cm 0cm 0cm;
border-width:initial;border-color:initial;border-width:initial;border-color:
initial'>
<div>
<div>
<p class=MsoNormal><b><span lang=EN-US style='font-size:10.0pt;font-family:
"Tahoma","sans-serif"'>From:</span></b><span class=apple-converted-space><span
lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> </span></span><span
lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>Ryan
Ratliff [mailto:rratliff@cisco.com]<span class=apple-converted-space> </span><br>
<b>Sent:</b><span class=apple-converted-space> </span>Monday, May 24, 2010
6:16 PM<br>
<b>To:</b><span class=apple-converted-space> </span>Scott Voll<br>
<b>Cc:</b><span class=apple-converted-space> </span>Ahmed Abd EL-Rahman;<span
class=apple-converted-space> </span><a
href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b><span class=apple-converted-space> </span>Re: [cisco-voip]
Call Manager question</span><span lang=EN-US><o:p></o:p></span></p>
</div>
</div>
</div>
</div>
<div>
<div>
<p class=MsoNormal><span lang=EN-US> <o:p></o:p></span></p>
</div>
</div>
<div>
<div>
<p class=MsoNormal><span lang=EN-US>You could try forward busy (busy trigger)
to a second line with an Alerting Name set to indicate that the user is busy.
<o:p></o:p></span></p>
</div>
</div>
<div>
<div>
<div>
<p class=MsoNormal><span lang=EN-US> <o:p></o:p></span></p>
</div>
</div>
<div>
<div>
<div>
<div>
<p class=MsoNormal><span lang=EN-US style='font-size:13.5pt;font-family:"Helvetica","sans-serif";
color:black'>-Ryan</span><span lang=EN-US><o:p></o:p></span></p>
</div>
</div>
</div>
</div>
<div>
<div>
<p class=MsoNormal><span lang=EN-US> <o:p></o:p></span></p>
</div>
</div>
<div>
<div>
<div>
<div>
<p class=MsoNormal><span lang=EN-US>On May 24, 2010, at 11:03 AM, Scott Voll
wrote:<o:p></o:p></span></p>
</div>
</div>
</div>
<div>
<p class=MsoNormal style='margin-bottom:12.0pt'><span lang=EN-US><o:p> </o:p></span></p>
</div>
<div>
<div>
<p class=MsoNormal><span lang=EN-US>I believe your only option is to set the
call busy to 1 then setup the busy greeting in Unity (or UC).<o:p></o:p></span></p>
</div>
</div>
<div>
<div>
<div>
<p class=MsoNormal><span lang=EN-US> <o:p></o:p></span></p>
</div>
</div>
</div>
<div>
<p class=MsoNormal style='margin-bottom:12.0pt'><span lang=EN-US>Scott<o:p></o:p></span></p>
<div>
<div>
<div>
<p class=MsoNormal><span lang=EN-US>On Sun, May 23, 2010 at 12:08 PM, Ahmed Abd
EL-Rahman <<a href="mailto:Ahmed.Rahman@bmbgroup.com">Ahmed.Rahman@bmbgroup.com</a>>
wrote:<o:p></o:p></span></p>
</div>
</div>
<div>
<div>
<div>
<div>
<p class=MsoNormal><span lang=EN-US>Dear all, I have a question about are there
any way to indicate to a calling user who calls a user phone with a busy
trigger set to 2 that this called user is on another call ? because by default
the called user (who is already on a call) will see another call come into his
phone screen BUT the calling user will have no idea that this user is on
another call.<o:p></o:p></span></p>
</div>
</div>
<div>
<div>
<div>
<p class=MsoNormal><span lang=EN-US> <o:p></o:p></span></p>
</div>
</div>
</div>
<div>
<div>
<div>
<p class=MsoNormal><span lang=EN-US style='color:#1F497D'> </span><span
lang=EN-US><o:p></o:p></span></p>
</div>
</div>
</div>
<div>
<div>
<div>
<p class=MsoNormal><span lang=EN-US style='color:#1F497D'> </span><span
lang=EN-US><o:p></o:p></span></p>
</div>
</div>
</div>
<div>
<div>
<p class=MsoNormal><span lang=EN-US style='color:#1F497D'>Best Regards</span><span
lang=EN-US><o:p></o:p></span></p>
</div>
</div>
<div>
<div>
<div>
<p class=MsoNormal><span lang=EN-US style='color:#1F497D'> </span><span
lang=EN-US><o:p></o:p></span></p>
</div>
</div>
</div>
<div>
<div>
<p class=MsoNormal><b><span lang=EN-US style='color:#1F497D'>Ahmed Abd
EL-Rahman</span></b><span class=apple-converted-space><b><span lang=EN-US
style='color:#4A442A'> </span></b></span><b><span lang=EN-US
style='color:#948A54'>I</span></b><span class=apple-converted-space><b><span
lang=EN-US style='color:#333399'> </span></b></span><b><span lang=EN-US
style='color:#1F497D'>Senior Network Engineer</span></b><span lang=EN-US><o:p></o:p></span></p>
</div>
</div>
<div>
<div>
<p class=MsoNormal><b><span lang=EN-US style='color:#1F497D'>CCVP, CCNP, CCNA,
CCNA-VOICE, IPTX, UCCX, CRMCS, WLSS</span></b><span lang=EN-US><o:p></o:p></span></p>
</div>
</div>
<div>
<div>
<p class=MsoNormal><span lang=EN-US><a href="http://www.bmbgroup.com/"
target="_blank"><span style='color:#002060;text-decoration:none'><image001.jpg></span></a><o:p></o:p></span></p>
</div>
</div>
<div>
<div>
<p class=MsoNormal><b><span lang=EN-US style='font-size:8.0pt;color:#1F497D'>
Lebanon I Egypt I Algeria I KSA I Libya I Jordan</span></b><span lang=EN-US><o:p></o:p></span></p>
</div>
</div>
<p class=MsoNormal style='margin-bottom:12.0pt'><b><span lang=EN-US
style='color:#333399'><br>
</span></b><span lang=EN-US style='font-size:10.0pt;color:#1F497D'>Al-Ajlan
Center Office #1</span><span class=apple-converted-space><b><span lang=EN-US
style='color:#1F497D'> </span></b></span><b><span lang=EN-US
style='color:#948A54'>I<span class=apple-converted-space> </span></span></b><span
lang=EN-US style='font-size:10.0pt;color:#1F497D'>Olaya Main Street</span><span
class=apple-converted-space><b><span lang=EN-US style='color:#1F497D'> </span></b></span><b><span
lang=EN-US style='color:#948A54'>I</span></b><span class=apple-converted-space><b><span
lang=EN-US style='color:#1F497D'> </span></b></span><span lang=EN-US
style='font-size:10.0pt;color:#1F497D'>P.O Box 17384</span><span
class=apple-converted-space><b><span lang=EN-US style='color:#1F497D'> </span></b></span><b><span
lang=EN-US style='color:#948A54'>I</span></b><span class=apple-converted-space><span
lang=EN-US style='font-size:10.0pt;color:#1F497D'> </span></span><span
lang=EN-US style='font-size:10.0pt;color:#1F497D'>Riyadh, Saudi Arabia</span><span
class=apple-converted-space><b><span lang=EN-US style='color:#1F497D'> </span></b></span><b><span
lang=EN-US style='color:#948A54'>I</span></b><span class=apple-converted-space><b><span
lang=EN-US style='color:#1F497D'> </span></b></span><span lang=EN-US
style='font-size:10.0pt;color:#1F497D'>Tel: +966 1 216 7994</span><span
class=apple-converted-space><b><span lang=EN-US style='color:#1F497D'> </span></b></span><b><span
lang=EN-US style='color:#948A54'>I</span></b><span class=apple-converted-space><b><span
lang=EN-US style='color:#1F497D'> </span></b></span><span lang=EN-US
style='font-size:10.0pt;color:#1F497D'>Fax: +966 1 4620030</span><b><span
lang=EN-US style='color:#1F497D'> <span class=apple-converted-space> </span></span></b><b><span
lang=EN-US style='color:#948A54'>I<span class=apple-converted-space> </span></span></b><span
lang=EN-US style='font-size:10.0pt;color:#1F497D'>Mobile: +966 507920925<span
class=apple-converted-space> </span></span><b><span lang=EN-US
style='color:#948A54'>I</span></b><span class=apple-converted-space><b><span
lang=EN-US style='color:#1F497D'> </span></b></span><b><span lang=EN-US
style='font-size:10.0pt;color:#1F497D'><a href="http://www.bmbgroup.com/"
target="_blank" title="http://www.bmbgroup.com/"><span style='color:#1F497D'>www.bmbgroup.com</span></a></span></b><span
lang=EN-US><o:p></o:p></span></p>
<p class=MsoNormal style='margin-bottom:12.0pt'><b><span lang=EN-US
style='font-size:24.0pt;font-family:Webdings;color:green'>P</span></b><b><span
lang=ES style='font-size:10.0pt;color:black'> </span></b><b><span
lang=ES style='font-size:7.5pt;color:black'> <span
class=apple-converted-space> </span></span></b><span lang=PT
style='font-size:7.5pt;color:black'> </span><span lang=PT
style='font-size:7.5pt;color:green'>Save a tree. Don't print this e-mail unless
it's really necessary</span><span lang=EN-US><o:p></o:p></span></p>
<div>
<div>
<p class=MsoNormal><b><span lang=EN-US style='font-size:10.0pt;color:#A6A6A6'>************************************************************<br>
Disclaimer: This email message is for the sole use of the intended recipient(s)
and may contain confidential and privileged information. Any unauthorized
review, use, disclosure or distribution is prohibited. If you are not the
intended recipient, please contact the sender by reply email and destroy all
copies of the original message.<span class=apple-converted-space> </span><br>
************************************************************</span></b><span
lang=EN-US><o:p></o:p></span></p>
</div>
</div>
<div>
<div>
<div>
<p class=MsoNormal><span lang=EN-US> <o:p></o:p></span></p>
</div>
</div>
</div>
</div>
<div>
<div>
<p class=MsoNormal><span lang=EN-US><br>
<br>
__________ Information from ESET Smart Security, version of virus signature
database 5139 (20100523) __________<br>
<br>
The message was checked by ESET Smart Security.<br>
<br>
<a href="http://www.eset.com/" target="_blank">http://www.eset.com</a><o:p></o:p></span></p>
</div>
</div>
</div>
<p class=MsoNormal style='margin-bottom:12.0pt'><span lang=EN-US><br>
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