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<DIV dir=ltr align=left><FONT face=Arial color=#0000ff size=2><SPAN
class=261102415-04062010>We use Microcall.</SPAN></FONT></DIV>
<DIV dir=ltr align=left><FONT face=Arial color=#0000ff size=2><SPAN
class=261102415-04062010></SPAN></FONT> </DIV>
<DIV dir=ltr align=left><FONT face=Arial color=#0000ff size=2><SPAN
class=261102415-04062010>Not free, but it's what they've
chosen.</SPAN></FONT></DIV>
<DIV dir=ltr align=left><FONT face=Arial color=#0000ff size=2><SPAN
class=261102415-04062010></SPAN></FONT> </DIV>
<DIV dir=ltr align=left><FONT face=Arial color=#0000ff size=2><SPAN
class=261102415-04062010>I'm going to seriously look at Splunk, though it sounds
like I'd have to do some serious reportwriting.</SPAN></FONT></DIV>
<DIV dir=ltr align=left><FONT face=Arial color=#0000ff size=2><SPAN
class=261102415-04062010></SPAN></FONT> </DIV>
<DIV dir=ltr align=left><FONT face=Arial color=#0000ff size=2><SPAN
class=261102415-04062010>Wonder what Splunk could do for Syslog
-</SPAN></FONT></DIV>
<DIV dir=ltr align=left><FONT face=Arial color=#0000ff size=2><SPAN
class=261102415-04062010></SPAN></FONT> </DIV>
<DIV dir=ltr align=left><FONT face=Arial color=#0000ff size=2><SPAN
class=261102415-04062010>Someone else was asking about phones reregistering
</SPAN></FONT></DIV>
<DIV dir=ltr align=left><FONT face=Arial color=#0000ff size=2><SPAN
class=261102415-04062010>I've the same problem with the occasional "gateway
decrease" and "gateway increase", all within Nagios 5 minute
window</SPAN></FONT></DIV>
<DIV dir=ltr align=left><FONT face=Arial color=#0000ff size=2><SPAN
class=261102415-04062010>so I don't get any alerts of WHICH gateway it
was.</SPAN></FONT></DIV>
<DIV dir=ltr align=left><FONT face=Arial color=#0000ff size=2><SPAN
class=261102415-04062010></SPAN></FONT> </DIV>
<DIV dir=ltr align=left><FONT face=Arial color=#0000ff size=2><SPAN
class=261102415-04062010>I'm suddenly wondering if UCM Syslog >> Splunk
would be a way to handle that too..</SPAN></FONT></DIV>
<DIV> </DIV>
<DIV align=left><FONT face=Arial size=2>Tim Reimers</FONT></DIV>
<DIV align=left><FONT face=Arial size=2>Systems Analyst II</FONT></DIV>
<DIV align=left><FONT face=Arial size=2>Information Technology
Services</FONT></DIV>
<DIV align=left><FONT face=Arial size=2>City of Asheville</FONT></DIV>
<DIV align=left><FONT face=Arial size=2>70 Court Plaza</FONT></DIV>
<DIV align=left><FONT face=Arial size=2>Asheville, NC 28801</FONT></DIV>
<DIV align=left><FONT face=Arial size=2>phone - 828-259-5512</FONT></DIV>
<DIV align=left><FONT face=Arial size=2><A
href="mailto:timreimers@ashevillenc.gov">treimers@ashevillenc.gov</A></FONT></DIV>
<DIV> </DIV><BR>
<DIV class=OutlookMessageHeader lang=en-us dir=ltr align=left>
<HR tabIndex=-1>
<FONT face=Tahoma size=2><B>From:</B> cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net] <B>On Behalf Of </B>Ed
Leatherman<BR><B>Sent:</B> Friday, June 04, 2010 10:35 AM<BR><B>To:</B> Lisa
Notarianni<BR><B>Cc:</B> cisco-voip voyp list<BR><B>Subject:</B> Re:
[cisco-voip] Call Statistic Report<BR></FONT><BR></DIV>
<DIV></DIV>Lisa,<BR><BR>You can try to use the built-in accounting and reporting
(CAR) feature for this but I wouldn't classify it as "user friendly", and you
may or may not get the report you are looking for out of it anyway.<BR><BR>My
solution for our own purposes is to export the CDR records and manipulate the
data outside call manager to get the information we need. I used to have
hand-written perl script to sort through it and give me reports, but now I just
dump it all into splunk (<A href="http://www.splunk.com">www.splunk.com</A>) and
use that for searching and reporting. YMMV. <BR><BR>If you have some
enterprising computer science students/interns maybe they can could put
something together for you.<BR><BR>There are of course tons of CDR
reporting/billing 3rd party apps out there as well I'm sure.<BR><BR>
<DIV class=gmail_quote>On Fri, Jun 4, 2010 at 9:59 AM, Lisa Notarianni <SPAN
dir=ltr><<A
href="mailto:notariannil1@scranton.edu">notariannil1@scranton.edu</A>></SPAN>
wrote:<BR>
<BLOCKQUOTE class=gmail_quote
style="PADDING-LEFT: 1ex; MARGIN: 0pt 0pt 0pt 0.8ex; BORDER-LEFT: rgb(204,204,204) 1px solid">
<DIV text="#000000" bgcolor="#ffffff">What is the best way to get both
incoming and outgoing call statistics for one o four departments? They
do not use a Call Handler to route calls. The calls just ring into their
department or go to voice mail if no answer. CUCM ver 7.1.2. Any
user friendly reports available via CUCM Serviceability?<BR>
<DIV>-- <BR><IMG src="cid:261102415@04062010-24F3"
border=0></DIV></DIV><BR>_______________________________________________<BR>cisco-voip
mailing list<BR><A
href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</A><BR><A
href="https://puck.nether.net/mailman/listinfo/cisco-voip"
target=_blank>https://puck.nether.net/mailman/listinfo/cisco-voip</A><BR><BR></BLOCKQUOTE></DIV><BR><BR
clear=all><BR>-- <BR>Ed Leatherman<BR><BR></BODY></HTML>