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What is the best way to get both incoming and outgoing call statistics
for one o four departments? They do not use a Call Handler to route
calls. The calls just ring into their department or go to voice mail
if no answer. CUCM ver 7.1.2. Any user friendly reports available via
CUCM Serviceability?<br>
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<img src="cid:part1.03020104.09060902@scranton.edu" border="0"></div>
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