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<title>Sev3 SR 614590883 : &nbsp;CUE//route issues</title>
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<div class=Section1>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>There is where licensing kills me. I spent 6 hours fixing this
with 4 different TAC engineers bouncing it between CUE and CallManager teams.<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p>&nbsp;</o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Out of box &#8220;software install clean&#8221; of 8.0.1 and no ports were
set up for IVR.<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p>&nbsp;</o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>se-10-225-106-3# show license status application ivr<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>ivr disabled, ivr session quantity (10) exceeds available ports
(8)<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p>&nbsp;</o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>se-10-225-106-3# license activate ivr session 2<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Current license already active, count saved for use at next
reload<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>se-10-225-106-3# reload<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>se-10-225-106-3# sh license status application voicemail<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>voicemail enabled: 8 ports, 6 sessions, 20 mailboxes<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p>&nbsp;</o:p></span></p>

<div>

<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>

<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>
cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b>On
Behalf Of </b>Jason Aarons (US)<br>
<b>Sent:</b> Tuesday, June 08, 2010 6:52 PM<br>
<b>To:</b> 'cisco-voip'<br>
<b>Subject:</b> [cisco-voip] NME-CUE 8.0.1 gives license limit exceeded but
licensesd<o:p></o:p></span></p>

</div>

</div>

<p class=MsoNormal><o:p>&nbsp;</o:p></p>

<p class=MsoNormal><span style='color:#1F497D'>Below is what happens when I
press Messages button on phone. I hear fast busy and see the error message
about license error.<o:p></o:p></span></p>

<p class=MsoNormal><span style='color:#1F497D'><o:p>&nbsp;</o:p></span></p>

<p class=MsoNormal><span style='color:#1F497D'>CallManager 7.1(3) with NME-CUE
8.0.1.<o:p></o:p></span></p>

<p class=MsoNormal><span style='color:#1F497D'><o:p>&nbsp;</o:p></span></p>

<p class=MsoNormal><span style='color:#1F497D'>se-10-225-106-3# show license<o:p></o:p></span></p>

<p class=MsoNormal><span style='color:#1F497D'>Index 0 Feature: VMIVR-VM-MBX<o:p></o:p></span></p>

<p class=MsoNormal><span style='color:#1F497D'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
Period left: Life time<o:p></o:p></span></p>

<p class=MsoNormal><span style='color:#1F497D'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
License Type: Permanent<o:p></o:p></span></p>

<p class=MsoNormal><span style='color:#1F497D'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
License State: Active, In Use<o:p></o:p></span></p>

<p class=MsoNormal><span style='color:#1F497D'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
License Count: 20 /20<o:p></o:p></span></p>

<p class=MsoNormal><span style='color:#1F497D'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
License Priority: Medium<o:p></o:p></span></p>

<p class=MsoNormal><span style='color:#1F497D'>Index 1 Feature: VMIVR-PORT<o:p></o:p></span></p>

<p class=MsoNormal><span style='color:#1F497D'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
Period left: Life time<o:p></o:p></span></p>

<p class=MsoNormal><span style='color:#1F497D'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
License Type: Permanent<o:p></o:p></span></p>

<p class=MsoNormal><span style='color:#1F497D'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
License State: Active, In Use<o:p></o:p></span></p>

<p class=MsoNormal><span style='color:#1F497D'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
License Count: 8 /8<o:p></o:p></span></p>

<p class=MsoNormal><span style='color:#1F497D'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
License Priority: Medium<o:p></o:p></span></p>

<p class=MsoNormal><span style='color:#1F497D'>Index 2 Feature: VMIVR-IVR-SESS<o:p></o:p></span></p>

<p class=MsoNormal><span style='color:#1F497D'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
Period left: Life time<o:p></o:p></span></p>

<p class=MsoNormal><span style='color:#1F497D'>&nbsp;&nbsp;
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;License Type: Permanent<o:p></o:p></span></p>

<p class=MsoNormal><span style='color:#1F497D'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
License State: Active, In Use<o:p></o:p></span></p>

<p class=MsoNormal><span style='color:#1F497D'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
License Count: 10 /10<o:p></o:p></span></p>

<p class=MsoNormal><span style='color:#1F497D'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
License Priority: Medium<o:p></o:p></span></p>

<p class=MsoNormal><span style='color:#1F497D'><o:p>&nbsp;</o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>se-10-225-106-3# show trace buff tail<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Press &lt;CTRL-C&gt; to exit...<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>2544 06/08 22:28:52.992 WFSP JTAP 0 WFSysdbNdJtapi::get exit<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>9778 06/08 22:32:18.672 ACCN TELS 0 Route
Connection=[42109999:Campbell-Voicemail-PT/(P1-CUE-Campbell-JTAPI)
GCID=(2,28461)-&gt;ACTIVE]-&gt;OFFERED, reason=1, Event=
(P1-CUE-Campbell-JTAPI) 28461/2 CallCtlConnOfferedEv
42109999:Campbell-Voicemail-PT [#258] Cause:100 CallCtlCause:0 CiscoCause:0
CiscoFeatureReason:12, cause=100, metacode=128, isMaster=true<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>9778 06/08 22:32:18.673 ACCN COMG 0 ContactStubImpl is
constructed, id=16,type=Cisco JTAPI Call,impl id=28461/2<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>9778 06/08 22:32:18.673 ACCN CHMG 0 ChMgrImpl::defineStub() -
defining channel stub ...<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>9778 06/08 22:32:18.674 ACCN CHMG 0 ChStubImpl::ChannelStubImpl
- Channel created successfully,id--1<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>9778 06/08 22:32:18.674 ACCN CHMG 0 ChannelStubImpl::setState()
-id=-1 setting channel state to IDLE<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>9778 06/08 22:32:18.674 ACCN CHMG 0 CHANNEL_STATE_CHANGE:Channel
has changed state: Channel=null,Channel
Class=com.cisco.call.CallControlChannel,Channel Type=null,Channel id=-1,Channel
implementation id=-1,Old state=unknown,New state=IDLE<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>9778 06/08 22:32:18.674 ACCN CHMG 0 ChannelStubImpl::setState()
-id=-1 setting channel state to IDLE<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>9778 06/08 22:32:18.674 ACCN CHMG 0
ChStubImpl:handleIdleTransition - channel state did not
change-ChannelStub[channelClass=com.cisco.call.CallControlChannel,type=null,id=-1,state=IDLE,pendingState=null,groupId=,locked=false]<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>9778 06/08 22:32:18.674 ACCN CHMG 0 ChMgrImpl::defineStub() -
defining channel stub ...<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>9778 06/08 22:32:18.674 ACCN CHMG 0 ChStubImpl::ChannelStubImpl
- Channel created successfully,id-100<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>9778 06/08 22:32:18.674 ACCN CHMG 0 ChannelStubImpl::setState()
-id=100 setting channel state to IDLE<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>9778 06/08 22:32:18.675 ACCN CHMG 0 CHANNEL_STATE_CHANGE:Channel
has changed state: Channel=null,Channel
Class=com.cisco.wf.subsystems.rmcm.ICDChannel,Channel Type=Cisco ICD
Channel,Channel id=100,Channel implementation id=100,Old state=unknown,New
state=IDLE<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>9778 06/08 22:32:18.675 ACCN COMG 0 getApplicationPrivilege():
Privilege for contact: 16 is:1<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>9778 06/08 22:32:18.675 ACCN CHMG 0 CHANNEL_STATE_CHANGE:Channel
has changed state: Channel=null,Channel Class=com.cisco.wf.subsystems.rmcm.ICDChannel,Channel
Type=Cisco ICD Channel,Channel id=100,Channel implementation id=100,Old
state=IDLE,New state=IN_USE<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>9778 06/08 22:32:18.675 ACCN CHMG 0
ChStubImpl:handleInUseTransition - notifying all waiting threads that channel
is no longer idle-ChannelStub[channelClass=com.cisco.wf.subsystems.rmcm.ICDChannel,type=Cisco
ICD Channel,id=100,state=IN_USE,pendingState=null,groupId=,locked=false]<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>9778 06/08 22:32:18.675 ACCN TELS 0 Call.received()
JTAPICallContact[id=16,implId=28461/2,state=STATE_RECEIVED_IDX,inbound=true,App
name=voicemail,task=null,session=null,seq
num=-1,cn=42109999,dn=42109999,cgn=42101113,ani=null,dnis=null,clid=null,atype=DIRECT,lrd=null,ocn=42109999,route=RP[num=42109999],TP=null<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>9778 06/08 22:32:18.675 ACCN TELS 0 lrdVoiceMailboxNumber=null
ocnVoiceMailboxNumber=9999 currentVoiceMailboxNumber=9999<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>9778 06/08 22:32:18.677 ACCN CHMG 0 ChMgrImpl::getIdleChannels -
entering getIdleChannels()<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>9778 06/08 22:32:18.677 ACCN CHMG 0 ChMgrImpl:getIdleChannels -
dealing with 2 different classes of groups<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>9778 06/08 22:32:18.677 ACCN CHMG 0
GroupStubImpl::findAndLockIdleChannel() - inside
method-GroupStub[channelClass=com.cisco.wf.subsystems.cmt.CMTDialogChannelImpl,type=Cisco
Media Channel,id=0,name=0,state=IN_SERVICE,channel=24]<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>9778 06/08 22:32:18.677 ACCN CHMG 0 ChStubImpl:getChannelLock()
-id=12 trying to get channel lock ...<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>9778 06/08 22:32:18.677 ACCN CHMG 0 ChStubImpl:getChannelLock()
- channel locked
successfully-ChannelStub[channelClass=com.cisco.dialog.DialogChannel,type=Cisco
Media Channel,id=12,state=IDLE,pendingState=null,groupId=0,locked=true]<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>9778 06/08 22:32:18.677 ACCN CHMG 0
GroupStubImpl::findAndLockIdleChannel() - channel successfully
lockedChannelStub[channelClass=com.cisco.dialog.DialogChannel,type=Cisco Media
Channel,id=12,state=IDLE,pendingState=null,groupId=0,locked=true]<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>9778 06/08 22:32:18.677 ACCN CHMG 0
GroupStubImpl::findAndLockIdleChannel() - inside
method-GroupStub[channelClass=com.cisco.crs.jtapi.JTAPICallControlChannel,type=Cisco
CTI Port,id=1,name=1,state=IN_SERVICE,channel=8]<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>9778 06/08 22:32:18.677 ACCN CHMG 0 ChStubImpl:getChannelLock()
-id=7 trying to get channel lock ...<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>9778 06/08 22:32:18.678 ACCN CHMG 0 ChStubImpl:getChannelLock()
- channel locked successfully-ChannelStub[channelClass=com.cisco.call.CallControlChannel,type=Cisco
CTI Port,id=7,state=IDLE,pendingState=null,groupId=1,locked=true]<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>9778 06/08 22:32:18.678 ACCN CHMG 0
GroupStubImpl::findAndLockIdleChannel() - channel successfully
lockedChannelStub[channelClass=com.cisco.call.CallControlChannel,type=Cisco CTI
Port,id=7,state=IDLE,pendingState=null,groupId=1,locked=true]<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>9778 06/08 22:32:18.678 ACCN CHMG 0 ChMgrImpl:getIdleChannels -
attempt() successful resulting in 2 permits allocated<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>9778 06/08 22:32:18.678 ACCN CHMG 0 ChMgrImpl:getIdleChannels -
permit allocated: 'Cisco CTI Port Group #1'.7(1)<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>9778 06/08 22:32:18.678 ACCN CHMG 0 ChMgrImpl:getIdleChannels -
permit allocated: 'Cisco Media Channel Group #0'.12(1)<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>9778 06/08 22:32:18.678 ACCN COMG 0 getApplicationPrivilege():
Privilege for contact: 16 is:1<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>9778 06/08 22:32:18.678 ACCN COMG 0 ContactManager: Acquiring a
port of type: AAWorkflowPrivilege<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>9778 06/08 22:32:18.678 LLMA LAPI 0 Llama: vmPortAllocate():
Allocating vm port for requestor &quot;CRS&quot;<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>9778 06/08 22:32:18.678 LLMA LSDB 0 Llama: vmPortAllocate():
LlamaSysdbUser(): setString(): Setting
/sw/apps/limitsManager/vmPort/allocate/requestor to CRS<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>2544 06/08 22:32:18.679 LLMA LSDB 0 LlamaVmPortAllocate:
check(): requestor, Value: CRS: returns true<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>2546 06/08 22:32:18.679 LLMA LVMP 0 LlamaVmPortAllocate:
commit(): Attribute: requestor, Value: CRS<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>9778 06/08 22:32:18.680 LLMA LSDB 0 sysdb set fails<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>com.cisco.aesop.sysdb.xactSysdbException: Allocate Error<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; at
com.cisco.aesop.sysdb.sysdbNative.set(Native Method)<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; at
com.cisco.aesop.sysdb.sysdbAttr.set(sysdbAttr.java:81)<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; at
com.cisco.aesop.llama.LlamaSysdbUser.set(LlamaSysdbUser.java:163)<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; at
com.cisco.aesop.llama.LlamaSysdbUser.set(LlamaSysdbUser.java:141)<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; at com.cisco.aesop.llama.Llama.vmPortAllocate(Llama.java:490)<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; at
com.cisco.contact.impl.ContactManagerImpl.acquirePort(ContactManagerImpl.java:1549)<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; at
com.cisco.contact.impl.ContactStubImpl.addChannels(ContactStubImpl.java:1739)<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; at com.cisco.channel.impl.ChannelManagerImpl.getIdleChannels(ChannelManagerImpl.java:991)<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; at
com.cisco.channel.impl.ChannelManagerImpl.getIdleChannels(ChannelManagerImpl.java:704)<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; at
com.cisco.channel.Group.getIdleChannels(Group.java:391)<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; at com.cisco.channel.Group.getIdleChannels(Group.java:345)<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; at
com.cisco.wf.subsystems.jtapi.TAPIPortGroup$RouteCallObserver$1.run(TAPIPortGroup.java:18732)<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; at
com.cisco.executor.impl.ExecutorStubImpl$RequestImpl.runCommand(ExecutorStubImpl.java:690)<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; at
com.cisco.executor.impl.ExecutorStubImpl$RequestImpl.run(ExecutorStubImpl.java:486)<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; at
com.cisco.executor.impl.ExecutorStubImpl$RequestImpl.run(ExecutorStubImpl.java:762)<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; at
EDU.oswego.cs.dl.util.concurrent.PooledExecutor$Worker.run(PooledExecutor.java:768)<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; at
com.cisco.executor.impl.PooledExecutorStubImpl$1$WorkerImpl.run(PooledExecutorStubImpl.java:99)<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; at
com.cisco.util.ThreadPoolFactory$ThreadImpl.run(ThreadPoolFactory.java:853)<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p>&nbsp;</o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>9778 06/08 22:32:18.681 LLMA LAPI 0 Llama: vmPortAllocate():<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>com.cisco.aesop.llama.LlamaException: Allocate Error<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; at
com.cisco.aesop.llama.LlamaSysdbUser.set(LlamaSysdbUser.java:177)<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; at
com.cisco.aesop.llama.LlamaSysdbUser.set(LlamaSysdbUser.java:141)<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; at com.cisco.aesop.llama.Llama.vmPortAllocate(Llama.java:490)<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; at
com.cisco.contact.impl.ContactManagerImpl.acquirePort(ContactManagerImpl.java:1549)<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; at
com.cisco.contact.impl.ContactStubImpl.addChannels(ContactStubImpl.java:1739)<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; at com.cisco.channel.impl.ChannelManagerImpl.getIdleChannels(ChannelManagerImpl.java:991)<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; at
com.cisco.channel.impl.ChannelManagerImpl.getIdleChannels(ChannelManagerImpl.java:704)<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; at
com.cisco.channel.Group.getIdleChannels(Group.java:391)<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; at
com.cisco.channel.Group.getIdleChannels(Group.java:345)<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; at
com.cisco.wf.subsystems.jtapi.TAPIPortGroup$RouteCallObserver$1.run(TAPIPortGroup.java:18732)<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;at
com.cisco.executor.impl.ExecutorStubImpl$RequestImpl.runCommand(ExecutorStubImpl.java:690)<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; at
com.cisco.executor.impl.ExecutorStubImpl$RequestImpl.run(ExecutorStubImpl.java:486)<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; at
com.cisco.executor.impl.ExecutorStubImpl$RequestImpl.run(ExecutorStubImpl.java:762)<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; at
EDU.oswego.cs.dl.util.concurrent.PooledExecutor$Worker.run(PooledExecutor.java:768)<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; at
com.cisco.executor.impl.PooledExecutorStubImpl$1$WorkerImpl.run(PooledExecutorStubImpl.java:99)<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; at
com.cisco.util.ThreadPoolFactory$ThreadImpl.run(ThreadPoolFactory.java:853)<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p>&nbsp;</o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>9778 06/08 22:32:18.681 LLMA LAPI 0 Llama: vmPortAllocate():
Allocate vm port for requestor &quot;CRS&quot; returns false<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>9778 06/08 22:32:18.681 ACCN COMG 0 ContactManager: Unable to
acquire Port<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>9778 06/08 22:32:18.681 ACCN COMG 0
CONTACT_ADD_CHANNEL_ERROR:Could not add a channel to a contact:
Contact=JTAPICallContact[id=16,implId=28461/2,state=STATE_RECEIVED_IDX,inbound=true,App
name=voicemail,task=null,session=9000000011,seq
num=0,cn=42109999,dn=42109999,cgn=42101113,ani=null,dnis=null,clid=null,atype=DIRECT,lrd=null,ocn=42109999,route=RP[num=42109999],TP=null,Contact
Class=com.cisco.call.CallContact,Contact Type=Cisco JTAPI Call,Contact
id=16,Contact implementation
id=28461/2,Exception=com.cisco.channel.ChannelLicenseViolationException:
license limit exceeded for application type: AAWorkflowPrivilege<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>9778 06/08 22:32:18.687 ACCN COMG 0
EXCEPTION:com.cisco.channel.ChannelLicenseViolationException: license limit
exceeded for application type: AAWorkflowPrivilege<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>9778 06/08 22:32:18.689 ACCN COMG 0 EXCEPTION:&nbsp; at
com.cisco.contact.impl.ContactStubImpl.addChannels(ContactStubImpl.java:1740)<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>9778 06/08 22:32:18.691 ACCN COMG 0 EXCEPTION:&nbsp; at
com.cisco.channel.impl.ChannelManagerImpl.getIdleChannels(ChannelManagerImpl.java:991)<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>9778 06/08 22:32:18.692 ACCN COMG 0 EXCEPTION:&nbsp; at
com.cisco.channel.impl.ChannelManagerImpl.getIdleChannels(ChannelManagerImpl.java:704)<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>9778 06/08 22:32:18.694 ACCN COMG 0 EXCEPTION:&nbsp; at
com.cisco.channel.Group.getIdleChannels(Group.java:391)<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>9778 06/08 22:32:18.696 ACCN COMG 0 EXCEPTION:&nbsp; at
com.cisco.channel.Group.getIdleChannels(Group.java:345)<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>9778 06/08 22:32:18.698 ACCN COMG 0 EXCEPTION:&nbsp; at
com.cisco.wf.subsystems.jtapi.TAPIPortGroup$RouteCallObserver$1.run(TAPIPortGroup.java:18732)<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>9778 06/08 22:32:18.699 ACCN COMG 0 EXCEPTION:&nbsp; at
com.cisco.executor.impl.ExecutorStubImpl$RequestImpl.runCommand(ExecutorStubImpl.java:690)<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>9778 06/08 22:32:18.701 ACCN COMG 0 EXCEPTION:&nbsp; at
com.cisco.executor.impl.ExecutorStubImpl$RequestImpl.run(ExecutorStubImpl.java:486)<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>9778 06/08 22:32:18.703 ACCN COMG 0 EXCEPTION:&nbsp; at com.cisco.executor.impl.ExecutorStubImpl$RequestImpl.run(ExecutorStubImpl.java:762)<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>9778 06/08 22:32:18.705 ACCN COMG 0 EXCEPTION:&nbsp; at
EDU.oswego.cs.dl.util.concurrent.PooledExecutor$Worker.run(PooledExecutor.java:768)<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>9778 06/08 22:32:18.706 ACCN COMG 0 EXCEPTION:&nbsp; at
com.cisco.executor.impl.PooledExecutorStubImpl$1$WorkerImpl.run(PooledExecutorStubImpl.java:99)<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>9778 06/08 22:32:18.708 ACCN COMG 0 EXCEPTION:&nbsp; at
com.cisco.util.ThreadPoolFactory$ThreadImpl.run(ThreadPoolFactory.java:853)<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>9778 06/08 22:32:18.710 ACCN CHMG 0
ChMgrImpl:getFromSingleGroup() - encountered ChannelLicenseViolationException
releasing channel:
Exception=com.cisco.channel.ChannelLicenseViolationException: license limit
exceeded for application type: AAWorkflowPrivilege<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>9778 06/08 22:32:18.710 ACCN CHMG 0
EXCEPTION:com.cisco.channel.ChannelLicenseViolationException: license limit
exceeded for application type: AAWorkflowPrivilege<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>9778 06/08 22:32:18.710 ACCN CHMG 0 EXCEPTION:&nbsp; at
com.cisco.contact.impl.ContactStubImpl.addChannels(ContactStubImpl.java:1740)<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>9778 06/08 22:32:18.710 ACCN CHMG 0 EXCEPTION:&nbsp; at
com.cisco.channel.impl.ChannelManagerImpl.getIdleChannels(ChannelManagerImpl.java:991)<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>9778 06/08 22:32:18.710 ACCN CHMG 0 EXCEPTION:&nbsp; at
com.cisco.channel.impl.ChannelManagerImpl.getIdleChannels(ChannelManagerImpl.java:704)<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>9778 06/08 22:32:18.710 ACCN CHMG 0 EXCEPTION:&nbsp; at
com.cisco.channel.Group.getIdleChannels(Group.java:391)<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>9778 06/08 22:32:18.710 ACCN CHMG 0 EXCEPTION:&nbsp; at
com.cisco.channel.Group.getIdleChannels(Group.java:345)<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>9778 06/08 22:32:18.710 ACCN CHMG 0 EXCEPTION:&nbsp; at
com.cisco.wf.subsystems.jtapi.TAPIPortGroup$RouteCallObserver$1.run(TAPIPortGroup.java:18732)<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>9778 06/08 22:32:18.711 ACCN CHMG 0 EXCEPTION:&nbsp; at
com.cisco.executor.impl.ExecutorStubImpl$RequestImpl.runCommand(ExecutorStubImpl.java:690)<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>9778 06/08 22:32:18.711 ACCN CHMG 0 EXCEPTION:&nbsp; at
com.cisco.executor.impl.ExecutorStubImpl$RequestImpl.run(ExecutorStubImpl.java:486)<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>9778 06/08 22:32:18.711 ACCN CHMG 0 EXCEPTION:&nbsp; at
com.cisco.executor.impl.ExecutorStubImpl$RequestImpl.run(ExecutorStubImpl.java:762)<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>9778 06/08 22:32:18.711 ACCN CHMG 0 EXCEPTION:&nbsp; at
EDU.oswego.cs.dl.util.concurrent.PooledExecutor$Worker.run(PooledExecutor.java:768)<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>9778 06/08 22:32:18.711 ACCN CHMG 0 EXCEPTION:&nbsp; at com.cisco.executor.impl.PooledExecutorStubImpl$1$WorkerImpl.run(PooledExecutorStubImpl.java:99)<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>9778 06/08 22:32:18.711 ACCN CHMG 0 EXCEPTION:&nbsp; at
com.cisco.util.ThreadPoolFactory$ThreadImpl.run(ThreadPoolFactory.java:853)<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>9778 06/08 22:32:18.711 ACCN CHMG 0 ChStubImpl:releaseChannelLock()
- channel lock
releasedChannelStub[channelClass=com.cisco.call.CallControlChannel,type=Cisco
CTI Port,id=7,state=IDLE,pendingState=null,groupId=1,locked=false]<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>9778 06/08 22:32:18.711 ACCN CHMG 0
ChStubImpl:releaseChannelLock() - channel lock
releasedChannelStub[channelClass=com.cisco.dialog.DialogChannel,type=Cisco
Media Channel,id=12,state=IDLE,pendingState=null,groupId=0,locked=false]<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>9778 06/08 22:32:18.711 ACCN TELS 0 CTIPG_ROUTE_EVENT:CTI Port
Group route event: Route Session=[42109999:Campbell-Voicemail-PT/(P1-CUE-Campbell-JTAPI)
GCID=(2,28461)-&gt;ACTIVE]-&gt;OFFERED,Route Address=42109999,Failure
reason=Terminate Route
Connection,Exception=com.cisco.channel.ChannelLicenseViolationException:
license limit exceeded for application type: AAWorkflowPrivilege<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>9778 06/08 22:32:18.712 ACCN TELS 0
EXCEPTION:com.cisco.channel.ChannelLicenseViolationException: license limit
exceeded for application type: AAWorkflowPrivilege<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>9778 06/08 22:32:18.713 ACCN TELS 0 EXCEPTION:&nbsp; at
com.cisco.contact.impl.ContactStubImpl.addChannels(ContactStubImpl.java:1740)<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>9778 06/08 22:32:18.713 ACCN TELS 0 EXCEPTION:&nbsp; at
com.cisco.channel.impl.ChannelManagerImpl.getIdleChannels(ChannelManagerImpl.java:991)<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>9778 06/08 22:32:18.714 ACCN TELS 0 EXCEPTION:&nbsp; at com.cisco.channel.impl.ChannelManagerImpl.getIdleChannels(ChannelManagerImpl.java:704)<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>9778 06/08 22:32:18.714 ACCN TELS 0 EXCEPTION:&nbsp; at
com.cisco.channel.Group.getIdleChannels(Group.java:391)<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>9778 06/08 22:32:18.715 ACCN TELS 0 EXCEPTION:&nbsp; at
com.cisco.channel.Group.getIdleChannels(Group.java:345)<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>9778 06/08 22:32:18.715 ACCN TELS 0 EXCEPTION: &nbsp;at
com.cisco.wf.subsystems.jtapi.TAPIPortGroup$RouteCallObserver$1.run(TAPIPortGroup.java:18732)<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>9778 06/08 22:32:18.716 ACCN TELS 0 EXCEPTION:&nbsp; at
com.cisco.executor.impl.ExecutorStubImpl$RequestImpl.runCommand(ExecutorStubImpl.java:690)<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>9778 06/08 22:32:18.716 ACCN TELS 0 EXCEPTION:&nbsp; at
com.cisco.executor.impl.ExecutorStubImpl$RequestImpl.run(ExecutorStubImpl.java:486)<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>9778 06/08 22:32:18.717 ACCN TELS 0 EXCEPTION:&nbsp; at
com.cisco.executor.impl.ExecutorStubImpl$RequestImpl.run(ExecutorStubImpl.java:762)<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>9778 06/08 22:32:18.717 ACCN TELS 0 EXCEPTION:&nbsp; at
EDU.oswego.cs.dl.util.concurrent.PooledExecutor$Worker.run(PooledExecutor.java:768)<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>9778 06/08 22:32:18.718 ACCN TELS 0 EXCEPTION:&nbsp; at
com.cisco.executor.impl.PooledExecutorStubImpl$1$WorkerImpl.run(PooledExecutorStubImpl.java:99)<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>9778 06/08 22:32:18.718 ACCN TELS 0 EXCEPTION:&nbsp; at
com.cisco.util.ThreadPoolFactory$ThreadImpl.run(ThreadPoolFactory.java:853)<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>9779 06/08 22:32:18.762 ACCN TELS 0 RP[num=42109999],
conn=[42109999:Campbell-Voicemail-PT/(P1-CUE-Campbell-JTAPI)
GCID=(2,28461)-&gt;INVALID]-&gt;DISCONNECTED, event=(P1-CUE-Campbell-JTAPI)
28461/2 CallCtlConnDisconnectedEv 42109999:Campbell-Voicemail-PT [#265]
Cause:100 CallCtlCause:0 CiscoCause:21 CiscoFeatureReason:12,
cause=CAUSE_NORMAL[100], meta=META_CALL_ENDING[132]<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>9778 06/08 22:32:18.763 ACCN TELS 0 CallID:16 MediaId:28461/2 is
removed from call session mapping in Session[id=001-0x218711a0b,parent=null,active=true,state=SESSION_IN_USE,time=1276036338676],
result:true<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>9778 06/08 22:32:18.763 ACCN CHMG 0 ChStubImpl:notifyIdle(true)
- id=100, dynamic<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>9778 06/08 22:32:18.764 ACCN CHMG 0 ChStubImpl:notifyIdle(false)
- id=7<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>9778 06/08 22:32:18.764 ACCN CHMG 0 ChStubImpl:handleIdleTransition
- channel state did not
change-ChannelStub[channelClass=com.cisco.call.CallControlChannel,type=Cisco
CTI Port,id=7,state=IDLE,pendingState=null,groupId=1,locked=false]<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>9778 06/08 22:32:18.764 ACCN CHMG 0 GrpStubImpl:notifyChannelStateChange
- state change recvd from:
ChannelStub[channelClass=com.cisco.call.CallControlChannel,type=Cisco CTI
Port,id=7,state=IDLE,pendingState=null,groupId=1,locked=false]<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>9778 06/08 22:32:18.764 ACCN CHMG 0
GrpStubImpl:notifyChannelStateChange - channel changed from: IDLE ---&gt; IDLE
for-GroupStub[channelClass=com.cisco.crs.jtapi.JTAPICallControlChannel,type=Cisco
CTI Port,id=1,name=1,state=IN_SERVICE,channel=8]<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>9778 06/08 22:32:18.764 ACCN CHMG 0
GrpStubImpl:notifyChannelIdle - No Group state change - channel notified Idle
Idle --&gt; Idle<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>9778 06/08 22:32:18.764 ACCN CHMG 0
GrpStubImpl:notifyChannelIdle - calling async.release() to make channel
available<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>9778 06/08 22:32:18.766 ACCN TELS 0
Call.rejected(NO_CHANNEL_LICENSE) JTAPICallContact[id=16,implId=28461/2,state=STATE_REJECTED_IDX,inbound=true,App
name=voicemail,task=null,session=9000000011,seq
num=0,cn=42109999,dn=42109999,cgn=42101113,ani=null,dnis=null,clid=null,atype=DIRECT,lrd=null,ocn=42109999,route=RP[num=42109999],TP=null<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>9781 06/08 22:32:18.766 ACCN CHMG 0
ChStubImpl:handleIdleTransition - channel currently InUse - removing channel
from
contact-ChannelStub[channelClass=com.cisco.wf.subsystems.rmcm.ICDChannel,type=Cisco
ICD Channel,id=100,state=IN_USE,pendingState=null,groupId=,locked=false]<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>9781 06/08 22:32:18.766 ACCN CHMG 0 CHANNEL_STATE_CHANGE:Channel
has changed state: Channel=null,Channel
Class=com.cisco.wf.subsystems.rmcm.ICDChannel,Channel Type=Cisco ICD
Channel,Channel id=100,Channel implementation id=100,Old state=IN_USE,New
state=IDLE<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>9781 06/08 22:32:18.766 ACCN CHMG 0 CHANNEL_STATE_CHANGE:Channel
has changed state: Channel=null,Channel
Class=com.cisco.wf.subsystems.rmcm.ICDChannel,Channel Type=Cisco ICD
Channel,Channel id=100,Channel implementation id=100,Old state=IDLE,New state=DISPOSED<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>9781 06/08 22:32:18.766 ACCN CHMG 0
ChStubImpl:handleDisposedTransition - notifying all waiting threads that
channel is no longer
idle-ChannelStub[channelClass=com.cisco.wf.subsystems.rmcm.ICDChannel,type=Cisco
ICD Channel,id=100,state=DISPOSED,pendingState=null,groupId=,locked=false]<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>3614 06/08 22:32:23.767 ACCN COMG 0
CONTACT_INVALID_STATE_ERROR:Some action is performed when contact is in invalid
state:
Contact=JTAPICallContact[id=16,implId=28461/2,state=STATE_REJECTED_IDX,inbound=true,App
name=voicemail,task=null,session=9000000011,seq
num=0,cn=42109999,dn=42109999,cgn=42101113,ani=null,dnis=null,clid=null,atype=DIRECT,lrd=null,ocn=42109999,route=RP[num=42109999],TP=null,Contact
Class=com.cisco.call.CallContact,Contact Type=Cisco JTAPI Call,Contact
id=16,Contact implementation id=28461/2,Exception=Contact is inactive when
geting channel<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>2546 06/08 22:33:16.253 WFSP JTAP 0 WFSysdbNdJtapi::get enter<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>2546 06/08 22:33:16.253 WFSP JTAP 0 WFSysdbNdJtapi::get
attribute=ciscoccnatcallmanager<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>2546 06/08 22:33:16.253 WFSP JTAP 0 WFSysdbNdJtapi::get exit<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>2542 06/08 22:33:16.254 WFSP JTAP 0 WFSysdbNdJtapi::get enter<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>2542 06/08 22:33:16.254 WFSP JTAP 0 WFSysdbNdJtapi::get
attribute=ciscoccnatusername<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>2542 06/08 22:33:16.254 WFSP JTAP 0 WFSysdbNdJtapi::get exit<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>2541 06/08 22:33:16.255 WFSP JTAP 0 WFSysdbNdJtapi::get enter<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>2541 06/08 22:33:16.255 WFSP JTAP 0 WFSysdbNdJtapi::get
attribute=ciscoccnatpassword<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>2541 06/08 22:33:16.255 WFSP JTAP 0 WFSysdbNdJtapi::get exit<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p>&nbsp;</o:p></span></p>

<div>

<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>

<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Luis Yanes
[mailto:lyanes@cisco.com] <br>
<b>Sent:</b> Tuesday, June 08, 2010 6:00 PM<br>
<b>To:</b> Jason Aarons (US)<br>
<b>Cc:</b> attach@cisco.com<br>
<b>Subject:</b> Sev3 SR 614590883 : CUE//route issues<o:p></o:p></span></p>

</div>

</div>

<p class=MsoNormal><o:p>&nbsp;</o:p></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'><br>
-- <br>
</span><span style='font-size:11.0pt;font-family:"Arial","sans-serif";
color:#0000FE'>Luis Yanes<br>
Customer Support Engineer<br>
Unified Communications Infrastructure<br>
Direct: 469.255.6704<br>
Email: </span><u><span style='font-size:11.0pt;font-family:"Arial","sans-serif";
color:blue'><a href="lyanes@cisco.com">lyanes@cisco.com</a></span></u><span
style='font-size:11.0pt;font-family:"Arial","sans-serif";color:#0000FE'>
&lt;blocked::</span><u><span style='font-size:11.0pt;font-family:"Arial","sans-serif";
color:blue'><a href="mailto:lyanes@cisco.com">mailto:lyanes@cisco.com</a></span></u><span
style='font-size:11.0pt;font-family:"Arial","sans-serif";color:#0000FE'>&gt; <br>
Work Hours: </span><span style='font-size:11.0pt;font-family:"Arial","sans-serif";
color:#FE0000'>CST: &nbsp;09:00 - 18:00, Monday - Friday<br>
</span><span style='font-size:11.0pt;font-family:"Arial","sans-serif";
color:#0000FE'>Ph: 1800-553-2447 USA Free Call Number</span><o:p></o:p></p>

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