<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:x="urn:schemas-microsoft-com:office:excel" xmlns:p="urn:schemas-microsoft-com:office:powerpoint" xmlns:a="urn:schemas-microsoft-com:office:access" xmlns:dt="uuid:C2F41010-65B3-11d1-A29F-00AA00C14882" xmlns:s="uuid:BDC6E3F0-6DA3-11d1-A2A3-00AA00C14882" xmlns:rs="urn:schemas-microsoft-com:rowset" xmlns:z="#RowsetSchema" xmlns:b="urn:schemas-microsoft-com:office:publisher" xmlns:ss="urn:schemas-microsoft-com:office:spreadsheet" xmlns:c="urn:schemas-microsoft-com:office:component:spreadsheet" xmlns:odc="urn:schemas-microsoft-com:office:odc" xmlns:oa="urn:schemas-microsoft-com:office:activation" xmlns:html="http://www.w3.org/TR/REC-html40" xmlns:q="http://schemas.xmlsoap.org/soap/envelope/" xmlns:rtc="http://microsoft.com/officenet/conferencing" xmlns:D="DAV:" xmlns:Repl="http://schemas.microsoft.com/repl/" xmlns:mt="http://schemas.microsoft.com/sharepoint/soap/meetings/" xmlns:x2="http://schemas.microsoft.com/office/excel/2003/xml" xmlns:ppda="http://www.passport.com/NameSpace.xsd" xmlns:ois="http://schemas.microsoft.com/sharepoint/soap/ois/" xmlns:dir="http://schemas.microsoft.com/sharepoint/soap/directory/" xmlns:ds="http://www.w3.org/2000/09/xmldsig#" xmlns:dsp="http://schemas.microsoft.com/sharepoint/dsp" xmlns:udc="http://schemas.microsoft.com/data/udc" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:sub="http://schemas.microsoft.com/sharepoint/soap/2002/1/alerts/" xmlns:ec="http://www.w3.org/2001/04/xmlenc#" xmlns:sp="http://schemas.microsoft.com/sharepoint/" xmlns:sps="http://schemas.microsoft.com/sharepoint/soap/" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:udcs="http://schemas.microsoft.com/data/udc/soap" xmlns:udcxf="http://schemas.microsoft.com/data/udc/xmlfile" xmlns:udcp2p="http://schemas.microsoft.com/data/udc/parttopart" xmlns:wf="http://schemas.microsoft.com/sharepoint/soap/workflow/" xmlns:dsss="http://schemas.microsoft.com/office/2006/digsig-setup" xmlns:dssi="http://schemas.microsoft.com/office/2006/digsig" xmlns:mdssi="http://schemas.openxmlformats.org/package/2006/digital-signature" xmlns:mver="http://schemas.openxmlformats.org/markup-compatibility/2006" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns:mrels="http://schemas.openxmlformats.org/package/2006/relationships" xmlns:spwp="http://microsoft.com/sharepoint/webpartpages" xmlns:ex12t="http://schemas.microsoft.com/exchange/services/2006/types" xmlns:ex12m="http://schemas.microsoft.com/exchange/services/2006/messages" xmlns:pptsl="http://schemas.microsoft.com/sharepoint/soap/SlideLibrary/" xmlns:spsl="http://microsoft.com/webservices/SharePointPortalServer/PublishedLinksService" xmlns:Z="urn:schemas-microsoft-com:" xmlns:st="&#1;" xmlns="http://www.w3.org/TR/REC-html40">

<head>
<meta http-equiv=Content-Type content="text/html; charset=us-ascii">
<meta name=Generator content="Microsoft Word 12 (filtered medium)">
<!--[if !mso]>
<style>
v\:* {behavior:url(#default#VML);}
o\:* {behavior:url(#default#VML);}
w\:* {behavior:url(#default#VML);}
.shape {behavior:url(#default#VML);}
</style>
<![endif]-->
<style>
<!--
 /* Font Definitions */
 @font-face
        {font-family:Wingdings;
        panose-1:5 0 0 0 0 0 0 0 0 0;}
@font-face
        {font-family:"Cambria Math";
        panose-1:2 4 5 3 5 4 6 3 2 4;}
@font-face
        {font-family:Calibri;
        panose-1:2 15 5 2 2 2 4 3 2 4;}
@font-face
        {font-family:Tahoma;
        panose-1:2 11 6 4 3 5 4 4 2 4;}
@font-face
        {font-family:"Wingdings 2";
        panose-1:5 2 1 2 1 5 7 7 7 7;}
@font-face
        {font-family:Verdana;
        panose-1:2 11 6 4 3 5 4 4 2 4;}
 /* Style Definitions */
 p.MsoNormal, li.MsoNormal, div.MsoNormal
        {margin:0in;
        margin-bottom:.0001pt;
        font-size:11.0pt;
        font-family:"Calibri","sans-serif";}
a:link, span.MsoHyperlink
        {mso-style-priority:99;
        color:blue;
        text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
        {mso-style-priority:99;
        color:purple;
        text-decoration:underline;}
p.MsoAcetate, li.MsoAcetate, div.MsoAcetate
        {mso-style-priority:99;
        mso-style-link:"Balloon Text Char";
        margin:0in;
        margin-bottom:.0001pt;
        font-size:8.0pt;
        font-family:"Tahoma","sans-serif";}
span.EmailStyle17
        {mso-style-type:personal-compose;
        font-family:"Calibri","sans-serif";
        color:windowtext;}
span.BalloonTextChar
        {mso-style-name:"Balloon Text Char";
        mso-style-priority:99;
        mso-style-link:"Balloon Text";
        font-family:"Tahoma","sans-serif";}
.MsoChpDefault
        {mso-style-type:export-only;}
@page Section1
        {size:8.5in 11.0in;
        margin:1.0in 1.0in 1.0in 1.0in;}
div.Section1
        {page:Section1;}
-->
</style>
<!--[if gte mso 9]><xml>
 <o:shapedefaults v:ext="edit" spidmax="2050" />
</xml><![endif]--><!--[if gte mso 9]><xml>
 <o:shapelayout v:ext="edit">
  <o:idmap v:ext="edit" data="1" />
 </o:shapelayout></xml><![endif]-->
</head>

<body lang=EN-US link=blue vlink=purple>

<div class=Section1>

<p class=MsoNormal>I have a router that I&#8217;ve utilizes FXO modules for
making calls.&nbsp; When I first set it up, everything worked fine.&nbsp; A few
months later, users started reporting to me an intermittent problem for outbound
calls.&nbsp; Sometimes they can make calls, but the majority of the time, they
get a fast busy signal.&nbsp; I compared the current router&#8217;s
configuration to when I originally saved the configuration from initial
setup.&nbsp; Nothing changed.&nbsp; Out of perhaps 10 calls made, maybe 1 of
them went through.<o:p></o:p></p>

<p class=MsoNormal><o:p>&nbsp;</o:p></p>

<p class=MsoNormal>The following is the config for a voice-port.&nbsp; All the
other ones have the same config.&nbsp; 2857 is the number to the Unity Express.<o:p></o:p></p>

<p class=MsoNormal>voice-port 0/0/0<o:p></o:p></p>

<p class=MsoNormal>&nbsp;trunk-group POTS-FXO<o:p></o:p></p>

<p class=MsoNormal>&nbsp;connection plar opx 2857<o:p></o:p></p>

<p class=MsoNormal>caller-id enable<o:p></o:p></p>

<p class=MsoNormal><o:p>&nbsp;</o:p></p>

<p class=MsoNormal>I did try &#8220;no supervisory disconnect signal&#8221; but
that didn&#8217;t work either.<o:p></o:p></p>

<p class=MsoNormal><o:p>&nbsp;</o:p></p>

<p class=MsoNormal>I turned on debugging for &#8220;vpm signal&#8221; and made
several calls to different phone numbers.&nbsp; The following output is just an
example of what the result is for all calls:<o:p></o:p></p>

<p class=MsoNormal>001401: Jun 11 14:36:33.104 CDT:
htsp_digit_ready(50/0/10.1): digit = 1<o:p></o:p></p>

<p class=MsoNormal>001402: Jun 11 14:36:33.500 CDT:
htsp_digit_ready(50/0/10.1): digit = 6<o:p></o:p></p>

<p class=MsoNormal>001403: Jun 11 14:36:33.832 CDT:
htsp_digit_ready(50/0/10.1): digit = 1<o:p></o:p></p>

<p class=MsoNormal>001404: Jun 11 14:36:34.124 CDT:
htsp_digit_ready(50/0/10.1): digit = 5<o:p></o:p></p>

<p class=MsoNormal>001405: Jun 11 14:36:34.548 CDT:
htsp_digit_ready(50/0/10.1): digit = 2<o:p></o:p></p>

<p class=MsoNormal>001406: Jun 11 14:36:34.816 CDT:
htsp_digit_ready(50/0/10.1): digit = 1<o:p></o:p></p>

<p class=MsoNormal>001407: Jun 11 14:36:35.204 CDT:
htsp_digit_ready(50/0/10.1): digit = 7<o:p></o:p></p>

<p class=MsoNormal>001408: Jun 11 14:36:35.636 CDT:
htsp_digit_ready(50/0/10.1): digit = 6<o:p></o:p></p>

<p class=MsoNormal>001409: Jun 11 14:36:35.904 CDT:
htsp_digit_ready(50/0/10.1): digit = 3<o:p></o:p></p>

<p class=MsoNormal>001410: Jun 11 14:36:36.308 CDT:
htsp_digit_ready(50/0/10.1): digit = 0<o:p></o:p></p>

<p class=MsoNormal>001411: Jun 11 14:36:36.576 CDT: htsp_digit_ready(50/0/10.1):
digit = 0<o:p></o:p></p>

<p class=MsoNormal>001412: Jun 11 14:36:36.588 CDT: htsp_timer_stop3<o:p></o:p></p>

<p class=MsoNormal>001413: Jun 11 14:36:36.588 CDT: htsp_process_event:
[50/0/10.1, EFXS_OFFHOOK, E_HTSP_PROCEEDING]efxs_offhook_proceeding<o:p></o:p></p>

<p class=MsoNormal>001414: Jun 11 14:36:36.588 CDT: [50/0/10.1] set signal
state = 0x8 timestamp = 0htsp_setup_req<o:p></o:p></p>

<p class=MsoNormal>001415: Jun 11 14:36:36.592 CDT: htsp_process_event: [0/0/0,
FXOLS_ONHOOK, E_HTSP_SETUP_REQ]fxols_onhook_setup<o:p></o:p></p>

<p class=MsoNormal>001416: Jun 11 14:36:36.592 CDT: [0/0/0] set signal state =
0xC timestamp = 0<o:p></o:p></p>

<p class=MsoNormal>001417: Jun 11 14:36:36.592 CDT: htsp_timer - 1300 msec<o:p></o:p></p>

<p class=MsoNormal>001418: Jun 11 14:36:36.844 CDT: htsp_process_event: [0/0/0,
FXOLS_WAIT_DIAL_TONE, E_DSP_SIG_1100]fxols_power_denial_detected<o:p></o:p></p>

<p class=MsoNormal>001419: Jun 11 14:36:36.844 CDT: htsp_timer2 - 1000 msec<o:p></o:p></p>

<p class=MsoNormal>001420: Jun 11 14:36:36.844 CDT: htsp_timer_stop<o:p></o:p></p>

<p class=MsoNormal>001421: Jun 11 14:36:37.844 CDT: htsp_process_event: [0/0/0,
FXOLS_WAIT_DIAL_TONE, E_HTSP_EVENT_TIMER2]fxols_power_den_disc<o:p></o:p></p>

<p class=MsoNormal>001422: Jun 11 14:36:37.844 CDT: htsp_timer_stop<o:p></o:p></p>

<p class=MsoNormal>001423: Jun 11 14:36:37.844 CDT: htsp_timer_stop2<o:p></o:p></p>

<p class=MsoNormal>001424: Jun 11 14:36:37.844 CDT: [0/0/0] set signal state =
0x4 timestamp = 0<o:p></o:p></p>

<p class=MsoNormal>001425: Jun 11 14:36:37.848 CDT: htsp_process_event: [0/0/0,
FXOLS_ONHOOK, E_HTSP_RELEASE_REQ]fxols_onhook_release<o:p></o:p></p>

<p class=MsoNormal>001426: Jun 11 14:36:54.497 CDT: htsp_process_event:
[50/0/10.1, EFXS_OFFHOOK, E_DSP_SIG_0100]efxs_offhook_onhook<o:p></o:p></p>

<p class=MsoNormal>001427: Jun 11 14:36:54.497 CDT: htsp_timer - 10 msec<o:p></o:p></p>

<p class=MsoNormal>001428: Jun 11 14:36:54.509 CDT: htsp_process_event:
[50/0/10.1, EFXS_OFFHOOK, E_HTSP_EVENT_TIMER]efxs_offhook_timer<o:p></o:p></p>

<p class=MsoNormal>001429: Jun 11 14:36:54.513 CDT: htsp_process_event:
[50/0/10.1, EFXS_ONHOOK, E_HTSP_RELEASE_REQ]efxs_onhook_release<o:p></o:p></p>

<p class=MsoNormal>001430: Jun 11 14:36:54.513 CDT: htsp_timer_stop<o:p></o:p></p>

<p class=MsoNormal>001431: Jun 11 14:36:54.513 CDT: [50/0/10.1] set signal
state = 0x4 timestamp = 0<o:p></o:p></p>

<p class=MsoNormal><o:p>&nbsp;</o:p></p>

<p class=MsoNormal>Thanks for any help.<o:p></o:p></p>

<p class=MsoNormal align=right style='text-align:right'><span style='color:
#717074'><img width=132 height=32 id="Picture_x0020_1"
src="cid:image001.jpg@01CB0973.D797A600" alt="2C_CharLogo_Tag_CMYK"><o:p></o:p></span></p>

<div class=MsoNormal align=center style='text-align:center'><span
style='color:#717074'>

<hr size=4 width="100%" noshade style='color:#7FA2B8' align=center>

</span></div>

<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:#717074'>Hyoun Kim</span></b><b><span style='font-size:10.0pt;font-family:
"Verdana","sans-serif";color:#7FA2B8'> &#8226;</span></b><b><span
style='font-family:"Verdana","sans-serif";color:#717074'> </span></b><span
style='font-size:8.0pt;font-family:"Verdana","sans-serif";color:#717074'>Network
Administrator &#8211; East Division</span><span style='font-family:"Verdana","sans-serif";
color:#717074'><o:p></o:p></span></p>

<p class=MsoNormal align=right style='text-align:right'><span style='font-size:
8.0pt;font-family:"Verdana","sans-serif";color:#717074'>640 Broadmor Blvd</span><span
style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:#717074'> </span><b><span
style='font-family:"Verdana","sans-serif";color:#7FA2B8'>&#8226; </span></b><span
style='font-size:8.0pt;font-family:"Verdana","sans-serif";color:#717074'>Suite
80</span><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:#717074'> </span><b><span style='font-family:"Verdana","sans-serif";
color:#7FA2B8'>&#8226; </span></b><span style='font-size:8.0pt;font-family:
"Verdana","sans-serif";color:#717074'>Murfreesboro, TN 37129</span><span
style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:#717074'><o:p></o:p></span></p>

<p class=MsoNormal align=right style='text-align:right'><span style='font-size:
10.0pt;font-family:"Wingdings 2";color:#717074'>'</span><span style='font-size:
8.0pt;font-family:"Verdana","sans-serif";color:#717074'> 615.217.6245</span><span
style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:#717074'> </span><b><span
style='font-family:"Verdana","sans-serif";color:#7FA2B8'>&#8226; </span></b><span
style='font-size:10.0pt;font-family:"Wingdings 2";color:#717074'>7</span><span
style='font-family:"Verdana","sans-serif";color:#717074'> </span><span
style='font-size:8.0pt;font-family:"Verdana","sans-serif";color:#717074'>615.217.6247</span><span
style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:#717074'> </span><b><span
style='font-family:"Verdana","sans-serif";color:#7FA2B8'>&#8226; </span></b><span
style='font-size:10.0pt;font-family:Wingdings;color:#717074'>*</span><span
style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:#717074'> </span><span
style='font-size:8.0pt;font-family:"Verdana","sans-serif";color:#717074'><a
href="mailto:Hyoun.Kim@chartercom.com"><span style='color:blue'>Hyoun.Kim@chartercom.com</span></a></span><span
style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:#717074'><o:p></o:p></span></p>

<p class=MsoNormal><o:p>&nbsp;</o:p></p>

</div>

<pre style="white-space:normal"><br>E-MAIL CONFIDENTIALITY NOTICE: <br><br>&nbsp;<br><br>&nbsp;<br><br>&nbsp;<br><br>The contents of this e-mail message and <br>any attachments are intended solely for the <br>addressee(s) and may contain confidential <br>and/or legally privileged information. If you <br>are not the intended recipient of this message <br>or if this message has been addressed to you <br>in error, please immediately alert the sender<br>&nbsp;by reply e-mail and then delete this message <br>and any attachments. If you are not the <br>intended recipient, you are notified that <br>any use, dissemination, distribution, copying, <br>or storage of this message or any attachment <br>is strictly prohibited.<br><br><br><br><br><br><br><br></pre></body>

</html>