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<div class=Section1>
<p class=MsoNormal><span style='color:#1F497D'>Someone else found it, Elevated
Privileges also works.<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoPlainText>Page 37 of the Cisco CAD Installation Guide (<a
href="http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_7_0/installation/guide/cad66ig-cm.pdf">http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_7_0/installation/guide/cad66ig-cm.pdf</a>):<o:p></o:p></p>
<p class=MsoPlainText> <o:p></o:p></p>
<p class=MsoPlainText>> By default, Windows Installer installations run in
the context of the logged-on user. <o:p></o:p></p>
<p class=MsoPlainText>> CAD installations, which use Windows Installer,
require either <o:p></o:p></p>
<p class=MsoPlainText>> administrative or elevated (system) privileges. If
the CAD <o:p></o:p></p>
<p class=MsoPlainText>> installation is run in the context of an
administrative account, no additional privileges are required.<o:p></o:p></p>
<p class=MsoPlainText>> If the CAD installation is run in the context of an
account with <o:p></o:p></p>
<p class=MsoPlainText>> reduced privileges, the Windows policy “Always
Install with Elevated <o:p></o:p></p>
<p class=MsoPlainText>> Privileges” must be enabled to deploy the
installation with elevated privileges.<o:p></o:p></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<div>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> James Buchanan
[mailto:jbuchanan@ctiusa.com] <br>
<b>Sent:</b> Friday, June 11, 2010 12:03 AM<br>
<b>To:</b> Jason Aarons (US); Bill; cisco-voip<br>
<b>Subject:</b> RE: [cisco-voip] Local Administrator to run Cisco Agent Desktop
Premium Build 6.6.1.400 running with UCCX 7.0(1)SR5 ?<o:p></o:p></span></p>
</div>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><span style='color:#1F497D'>And you have to be logged in as
a local admin to start it the first time so that it can download and install
that SR for it. <o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<div>
<p class=MsoNormal><b><span style='font-size:7.0pt;font-family:"Verdana","sans-serif";
color:#7F7F7F'>James Buchanan </span></b><span style='font-size:7.0pt;
font-family:"Verdana","sans-serif";color:#7E7E7E'>|</span><b><span
style='font-size:7.0pt;font-family:"Verdana","sans-serif";color:#7F7F7F'>
Senior Network Engineer </span></b><span style='font-size:7.0pt;font-family:
"Verdana","sans-serif";color:#7E7E7E'>|</span><span style='font-size:7.0pt;
font-family:"Verdana","sans-serif";color:#7F7F7F'> <b>South Region </b></span><span
style='font-size:7.0pt;font-family:"Verdana","sans-serif";color:#7E7E7E'>|</span><b><span
style='font-size:7.0pt;font-family:"Verdana","sans-serif";color:#7F7F7F'>
Presidio Networked Solutions <br>
12 Cadillac Dr, Suite 130, Brentwood, TN 37027 </span></b><span
style='font-size:7.0pt;font-family:"Verdana","sans-serif";color:#7E7E7E'>|</span><b><span
style='font-size:7.0pt;font-family:"Verdana","sans-serif";color:#7F7F7F'> </span></b><b><span
style='font-size:7.0pt;font-family:"Verdana","sans-serif";color:#7E7E7E'><a
href="mailto:jbuchanan@ctiusa.com">jbuchanan@presidio.com</a><br>
</span></b><b><span style='font-size:7.0pt;font-family:"Verdana","sans-serif";
color:#7F7F7F'>D: 615-866-5729</span></b><span style='font-size:7.0pt;
font-family:"Verdana","sans-serif";color:#7F7F7F'> </span><span
style='font-size:7.0pt;font-family:"Verdana","sans-serif";color:#7E7E7E'>|</span><span
style='font-size:7.0pt;font-family:"Verdana","sans-serif";color:#7F7F7F'> </span><b><span
style='font-size:7.0pt;font-family:"Verdana","sans-serif";color:#7E7E7E'><a
href="http://www.presidio.com">www.presidio.com</a></span></b><span
style='font-size:7.0pt;font-family:"Verdana","sans-serif";color:#1F497D'> <</span><b><span
style='font-size:7.0pt;font-family:"Verdana","sans-serif";color:#7E7E7E'><a
href="http://www.presidio.com">http://www.presidio.com</a></span></b><span
style='font-size:7.0pt;font-family:"Verdana","sans-serif";color:#1F497D'>> <o:p></o:p></span></p>
<p class=MsoNormal style='margin-bottom:12.0pt'><b><span style='font-size:7.0pt;
font-family:"Verdana","sans-serif";color:#7F7F7F'>CCIE #25863, Voice</span></b><span
style='color:#1F497D'><o:p></o:p></span></p>
</div>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<div>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net] <b>On Behalf Of </b>Jason Aarons
(US)<br>
<b>Sent:</b> Thursday, June 10, 2010 12:50 PM<br>
<b>To:</b> Bill; 'cisco-voip'<br>
<b>Subject:</b> Re: [cisco-voip] Local Administrator to run Cisco Agent Desktop
Premium Build 6.6.1.400 running with UCCX 7.0(1)SR5 ?<o:p></o:p></span></p>
</div>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><span style='color:#1F497D'>Got to find where that’s
documented on cisco.com<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<div>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Bill
[mailto:bill@hitechconnection.net] <br>
<b>Sent:</b> Thursday, June 10, 2010 12:53 PM<br>
<b>To:</b> Jason Aarons (US); 'cisco-voip'<br>
<b>Subject:</b> RE: [cisco-voip] Local Administrator to run Cisco Agent Desktop
Premium Build 6.6.1.400 running with UCCX 7.0(1)SR5 ?<o:p></o:p></span></p>
</div>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:navy'>You don’t need to be a local Admin to run it, but you do need to be
an Admin to upgrade it. <o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:navy'><o:p> </o:p></span></p>
<div>
<div class=MsoNormal align=center style='text-align:center'><span
style='font-size:12.0pt;font-family:"Times New Roman","serif"'>
<hr size=2 width="100%" align=center>
</span></div>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>
cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b>On
Behalf Of </b>Jason Aarons (US)<br>
<b>Sent:</b> Thursday, June 10, 2010 11:43 AM<br>
<b>To:</b> cisco-voip<br>
<b>Subject:</b> [cisco-voip] Local Administrator to run Cisco Agent Desktop
Premium Build 6.6.1.400 running with UCCX 7.0(1)SR5 ?</span><span
style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p></o:p></span></p>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>I recall you have to be a Local Administrator on your
computer to run Cisco Agent Desktop in a supported mode, but need to find a
URL/Release Note that states that. Anyone recall where that info is found?<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>This is for UCCX 7.0(1)SR5.<o:p></o:p></p>
<div class=MsoNormal align=center style='text-align:center'><span
style='font-size:12.0pt;font-family:"Times New Roman","serif"'>
<hr size=1 width="100%" align=center>
</span></div>
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