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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>If you connect your butt-set to these lines do they work?<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D'>Dennis Heim<br>Network Voice Engineer<br>CDW Advanced Technology Services<br>11711 N. Meridian Street, Suite 225<br>Carmel, IN 46032<br><br>317.569.4255 Office<br></span><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'>317.569.4201 Fax<br></span><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D'>317.694.6070 Cell<o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><a href="mailto:dennis.heim@cdw.com" title="mailto:dennis.heim@berbee.com">dennis.heim@cdw.com</a><br></span><span style='color:#1F497D'><a href="http://www.cdw.com/content/solutions/unified-communications/">cdw.com/content/solutions/unified-communications/</a><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='color:#1F497D'><o:p> </o:p></span></p></div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b>On Behalf Of </b>Kim, Hyoun S<br><b>Sent:</b> Monday, June 14, 2010 9:53 AM<br><b>To:</b> Erick B.; ccieid1ot<br><b>Cc:</b> cisco-voip@puck.nether.net<br><b>Subject:</b> Re: [cisco-voip] FXO Outbound Call Not Working<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Oh sorry Erick.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>The hardware is a C2811 with 3 VIC2-4FXO cards utilizing 12 analog phone lines from the telco (AT&T). I have 2 DSP modules (PVDM2-16 & 64) installed with a NM-CUE module installed as well.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>All of the lines exhibit the same problem where people can dial to the office and the phone rings. But outbound calls by that office do not work and display that same error I showed in the first e-mail. I attempted to use the groundstart command on my voice ports per CCIEID1OT’s recommendation, but that didn’t work either.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Thanks for that call command. Here is the output for outbound calls… I see the “no circuit 34” you mentioned!<o:p></o:p></span></p><p class=MsoNormal style='margin-left:.5in'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>15B7 : 347 246488340ms.346 +-1 +1260 pid:6 Originate 16152176245<o:p></o:p></span></p><p class=MsoNormal style='margin-left:.5in'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'> dur 00:00:00 tx:0/0 rx:0/0 22 (no circuit (34))<o:p></o:p></span></p><p class=MsoNormal style='margin-left:.5in'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'> Telephony 0/0/0 (347) [0/0/0] tx:0/0/0ms None noise:0dBm acom:0dBm<o:p></o:p></span></p><p class=MsoNormal style='margin-left:.5in'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'> long duration call detected:n long dur callduration :n/a timestamp:n/a<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Also, here are the results from the test voice command you gave me:<o:p></o:p></span></p><p class=MsoNormal style='margin-left:.5in'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>005578: Jun 14 08:50:42.880 CDT:<o:p></o:p></span></p><p class=MsoNormal style='margin-left:.5in'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Values read from SiLabs Codec connected to DSP 0, channel 8:<o:p></o:p></span></p><p class=MsoNormal style='margin-left:.5in'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>--------------------------------------------------------------<o:p></o:p></span></p><p class=MsoNormal style='margin-left:.5in'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Register 29 = 0xD5<o:p></o:p></span></p><p class=MsoNormal style='margin-left:.5in'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>I noticed the Register 29 comes out with different values for different ports. Such as 0x00, 0xD5 & 0xD4.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>What are your recommendations since I get the “no circuit 34”? The only thread I saw in regards to my initial error on Cisco’s support forums is this: <a href="https://supportforums.cisco.com/message/3118805#3118805">https://supportforums.cisco.com/message/3118805#3118805</a><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>However, the user ended up saying that the Telco was at fault and that’s how he got it fixed. I just wanted to make sure all my hardware was ok before tell AT&T because in the past, they always tell me to check my equipment first.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Thanks so much.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><b><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";color:#1F497D'>Hyoun Kim<o:p></o:p></span></b></p><p class=MsoNormal><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";color:#1F497D'>Network Administrator<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";color:#1F497D'>Charter Media - East Division<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";color:#1F497D'>640 Broadmor Blvd, Suite 80<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";color:#1F497D'>Murfreesboro, TN 37129<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";color:#1F497D'>Email: <a href="mailto:Hyoun.Kim@chartercom.com">Hyoun.Kim@chartercom.com</a><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";color:#1F497D'>Office: 615.217.6245<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";color:#1F497D'>Fax: 615.217.6247<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Erick B. [mailto:erickbee@gmail.com] <br><b>Sent:</b> Friday, June 11, 2010 11:51 PM<br><b>To:</b> ccieid1ot<br><b>Cc:</b> Kim, Hyoun S; cisco-voip@puck.nether.net<br><b>Subject:</b> Re: [cisco-voip] FXO Outbound Call Not Working<o:p></o:p></span></p></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>I would start by making sure each of the analog lines worked fine, with a regular old princess phone, if possible. Since it was working fine, and config hasn't changed, it's likely an issue with the phone lines or cabling.<o:p></o:p></p><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>You don't mention what type of hardware you have, but try reseating the cables, especially if you have a amphenol connector. Those tend to vibrate loose over time and cause problems like this, where calls fail but some work depending on what port is being used. <o:p></o:p></p><div><p class=MsoNormal><o:p> </o:p></p><div><p class=MsoNormal>Output from 'show call history voice brief' may be useful. If the cause/reason states no circuit 34 then the line may be a problem. <o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>If you have a ISR router, you can try this, but it varies with voice-card hardware, a 0x0 result indicates the router see's no voltage on whatever is attached to the voice-port. <o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>term mon<o:p></o:p></p></div><div><p class=MsoNormal>test voice port x/y/z si-reg-read 29 1<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>Where x/y/z is your voice-port #/#/#, you need term mon to see the output from the test command. <o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p><div><p class=MsoNormal><o:p> </o:p></p><div><p class=MsoNormal>On Fri, Jun 11, 2010 at 3:27 PM, ccieid1ot <<a href="mailto:ccieid1ot@gmail.com">ccieid1ot@gmail.com</a>> wrote:<o:p></o:p></p><p class=MsoNormal style='margin-bottom:12.0pt'>Try changing to ground-start.<o:p></o:p></p><div><div><div><p class=MsoNormal>On Fri, Jun 11, 2010 at 2:43 PM, Kim, Hyoun S <<a href="mailto:Hyoun.Kim@chartercom.com" target="_blank">Hyoun.Kim@chartercom.com</a>> wrote:<o:p></o:p></p></div></div><blockquote style='border:none;border-left:solid #CCCCCC 1.0pt;padding:0in 0in 0in 6.0pt;margin-left:4.8pt;margin-top:5.0pt;margin-right:0in;margin-bottom:5.0pt'><div><div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>I have a router that I’ve utilizes FXO modules for making calls. When I first set it up, everything worked fine. A few months later, users started reporting to me an intermittent problem for outbound calls. Sometimes they can make calls, but the majority of the time, they get a fast busy signal. I compared the current router’s configuration to when I originally saved the configuration from initial setup. Nothing changed. Out of perhaps 10 calls made, maybe 1 of them went through.<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>The following is the config for a voice-port. All the other ones have the same config. 2857 is the number to the Unity Express.<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>voice-port 0/0/0<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> trunk-group POTS-FXO<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> connection plar opx 2857<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>caller-id enable<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>I did try “no supervisory disconnect signal” but that didn’t work either.<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>I turned on debugging for “vpm signal” and made several calls to different phone numbers. The following output is just an example of what the result is for all calls:<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>001401: Jun 11 14:36:33.104 CDT: htsp_digit_ready(50/0/10.1): digit = 1<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>001402: Jun 11 14:36:33.500 CDT: htsp_digit_ready(50/0/10.1): digit = 6<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>001403: Jun 11 14:36:33.832 CDT: htsp_digit_ready(50/0/10.1): digit = 1<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>001404: Jun 11 14:36:34.124 CDT: htsp_digit_ready(50/0/10.1): digit = 5<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>001405: Jun 11 14:36:34.548 CDT: htsp_digit_ready(50/0/10.1): digit = 2<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>001406: Jun 11 14:36:34.816 CDT: htsp_digit_ready(50/0/10.1): digit = 1<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>001407: Jun 11 14:36:35.204 CDT: htsp_digit_ready(50/0/10.1): digit = 7<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>001408: Jun 11 14:36:35.636 CDT: htsp_digit_ready(50/0/10.1): digit = 6<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>001409: Jun 11 14:36:35.904 CDT: htsp_digit_ready(50/0/10.1): digit = 3<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>001410: Jun 11 14:36:36.308 CDT: htsp_digit_ready(50/0/10.1): digit = 0<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>001411: Jun 11 14:36:36.576 CDT: htsp_digit_ready(50/0/10.1): digit = 0<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>001412: Jun 11 14:36:36.588 CDT: htsp_timer_stop3<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>001413: Jun 11 14:36:36.588 CDT: htsp_process_event: [50/0/10.1, EFXS_OFFHOOK, E_HTSP_PROCEEDING]efxs_offhook_proceeding<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>001414: Jun 11 14:36:36.588 CDT: [50/0/10.1] set signal state = 0x8 timestamp = 0htsp_setup_req<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>001415: Jun 11 14:36:36.592 CDT: htsp_process_event: [0/0/0, FXOLS_ONHOOK, E_HTSP_SETUP_REQ]fxols_onhook_setup<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>001416: Jun 11 14:36:36.592 CDT: [0/0/0] set signal state = 0xC timestamp = 0<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>001417: Jun 11 14:36:36.592 CDT: htsp_timer - 1300 msec<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>001418: Jun 11 14:36:36.844 CDT: htsp_process_event: [0/0/0, FXOLS_WAIT_DIAL_TONE, E_DSP_SIG_1100]fxols_power_denial_detected<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>001419: Jun 11 14:36:36.844 CDT: htsp_timer2 - 1000 msec<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>001420: Jun 11 14:36:36.844 CDT: htsp_timer_stop<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>001421: Jun 11 14:36:37.844 CDT: htsp_process_event: [0/0/0, FXOLS_WAIT_DIAL_TONE, E_HTSP_EVENT_TIMER2]fxols_power_den_disc<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>001422: Jun 11 14:36:37.844 CDT: htsp_timer_stop<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>001423: Jun 11 14:36:37.844 CDT: htsp_timer_stop2<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>001424: Jun 11 14:36:37.844 CDT: [0/0/0] set signal state = 0x4 timestamp = 0<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>001425: Jun 11 14:36:37.848 CDT: htsp_process_event: [0/0/0, FXOLS_ONHOOK, E_HTSP_RELEASE_REQ]fxols_onhook_release<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>001426: Jun 11 14:36:54.497 CDT: htsp_process_event: [50/0/10.1, EFXS_OFFHOOK, E_DSP_SIG_0100]efxs_offhook_onhook<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>001427: Jun 11 14:36:54.497 CDT: htsp_timer - 10 msec<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>001428: Jun 11 14:36:54.509 CDT: htsp_process_event: [50/0/10.1, EFXS_OFFHOOK, E_HTSP_EVENT_TIMER]efxs_offhook_timer<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>001429: Jun 11 14:36:54.513 CDT: htsp_process_event: [50/0/10.1, EFXS_ONHOOK, E_HTSP_RELEASE_REQ]efxs_onhook_release<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>001430: Jun 11 14:36:54.513 CDT: htsp_timer_stop<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>001431: Jun 11 14:36:54.513 CDT: [50/0/10.1] set signal state = 0x4 timestamp = 0<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Thanks for any help.<o:p></o:p></p><p class=MsoNormal align=right style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;text-align:right'><span style='color:#717074'><img border=0 width=132 height=32 id="_x0000_i1025" src="cid:image001.jpg@01CB0BA9.4F336D20" alt="2C_CharLogo_Tag_CMYK"></span><o:p></o:p></p><div class=MsoNormal align=center style='text-align:center'><span style='color:#717074'><hr size=4 width="100%" noshade style='color:#7FA2B8' align=center></span></div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span style='font-size:10.0pt;color:#717074'>Hyoun Kim</span></b><b><span style='font-size:10.0pt;color:#7FA2B8'> •</span><span style='color:#717074'> </span></b><span style='font-size:8.0pt;color:#717074'>Network Administrator – East Division</span><o:p></o:p></p><p class=MsoNormal align=right style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;text-align:right'><span style='font-size:8.0pt;color:#717074'>640 Broadmor Blvd</span><span style='font-size:10.0pt;color:#717074'> </span><b><span style='color:#7FA2B8'>• </span></b><span style='font-size:8.0pt;color:#717074'>Suite 80</span><span style='font-size:10.0pt;color:#717074'> </span><b><span style='color:#7FA2B8'>• </span></b><span style='font-size:8.0pt;color:#717074'>Murfreesboro, TN 37129</span><o:p></o:p></p><p class=MsoNormal align=right style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;text-align:right'><span style='font-size:10.0pt;font-family:"Wingdings 2";color:#717074'>'</span><span style='font-size:8.0pt;color:#717074'> 615.217.6245</span><span style='font-size:10.0pt;color:#717074'> </span><b><span style='color:#7FA2B8'>• </span></b><span style='font-size:10.0pt;font-family:"Wingdings 2";color:#717074'>7</span><span style='color:#717074'> </span><span style='font-size:8.0pt;color:#717074'>615.217.6247</span><span style='font-size:10.0pt;color:#717074'> </span><b><span style='color:#7FA2B8'>• </span></b><span style='font-size:10.0pt;font-family:Wingdings;color:#717074'>*</span><span style='font-size:10.0pt;color:#717074'> </span><span style='font-size:8.0pt;color:#717074'><a href="mailto:Hyoun.Kim@chartercom.com" target="_blank">Hyoun.Kim@chartercom.com</a></span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div><pre style='margin-bottom:12.0pt'><br><br><o:p></o:p></pre><pre style='margin-bottom:12.0pt'>E-MAIL CONFIDENTIALITY NOTICE: <br><br><o:p></o:p></pre><pre style='margin-bottom:12.0pt'><br><br><o:p></o:p></pre><pre style='margin-bottom:12.0pt'> <br><br><o:p></o:p></pre><pre style='margin-bottom:12.0pt'><br><br><o:p></o:p></pre><pre style='margin-bottom:12.0pt'> <br><br><o:p></o:p></pre><pre style='margin-bottom:12.0pt'><br><br><o:p></o:p></pre><pre style='margin-bottom:12.0pt'> <br><br><o:p></o:p></pre><pre style='margin-bottom:12.0pt'><br><br><o:p></o:p></pre><pre style='margin-bottom:12.0pt'>The contents of this e-mail message and <br><br><o:p></o:p></pre><pre style='margin-bottom:12.0pt'>any attachments are intended solely for the <br><br><o:p></o:p></pre><pre style='margin-bottom:12.0pt'>addressee(s) and may contain confidential <br><br><o:p></o:p></pre><pre style='margin-bottom:12.0pt'>and/or legally privileged information. 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