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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='color:#1F497D'>That should work fine. It would be like doing a server migration without having any old data.<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><b><span style='color:black'>Matthew Loraditch, CCVP, CCNA, CCDA</span></b><span style='color:black'><br>1965 Greenspring Drive<o:p></o:p></span></p><p class=MsoNormal><span style='color:black'>Timonium, MD 21093 <br><a href="mailto:support@heliontechnologies.com"><span style='color:black'>support@heliontechnologies.com</span></a><br>(p) (410) 252-8830<br>(F) (443) 541-1593<br><br>Visit us at <a href="http://www.heliontechnologies.com/"><span style='color:black'>www.heliontechnologies.com</span></a> <br>Support Issue? Email <a href="mailto:support@heliontechnologies.com"><span style='color:black'>support@heliontechnologies.com</span></a> for fast assistance!</span><span style='color:#1F497D'><o:p></o:p></span></p></div><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b>On Behalf Of </b>Ahmed Abd EL-Rahman<br><b>Sent:</b> Monday, June 21, 2010 4:40 PM<br><b>To:</b> cisco-voip@puck.nether.net<br><b>Subject:</b> [cisco-voip] Contact Center question<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Dears,<o:p></o:p></p><p class=MsoNormal> I have the following:<o:p></o:p></p><p class=MsoListParagraph style='text-indent:-.25in;mso-list:l0 level1 lfo2'><![if !supportLists]><span style='font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]>SW for UCCX 7<o:p></o:p></p><p class=MsoListParagraph style='text-indent:-.25in;mso-list:l0 level1 lfo2'><![if !supportLists]><span style='font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]>License for UCCX 5<o:p></o:p></p><p class=MsoListParagraph style='text-indent:-.25in;mso-list:l0 level1 lfo2'><![if !supportLists]><span style='font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]>Upgrade license from version 5 to version 7<o:p></o:p></p><p class=MsoNormal>My question is based on these inputs, is there a way to go directly with a fresh installation for version 7 instead of installing version 5 first then upgrade to version 7 ?<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span style='font-size:12.0pt;color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;color:#1F497D'>Best Regards<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><b><span style='color:#1F497D'>Ahmed Abd EL-Rahman</span><span style='color:#4A442A'> </span><span style='color:#948A54'>I</span><span style='color:#333399'> </span><span style='color:#1F497D'>Senior Network Engineer </span><span style='color:#333399'><o:p></o:p></span></b></p><p class=MsoNormal><b><span style='color:#1F497D'>CCVP, CCNP, CCNA, CCNA-VOICE, IPTX, UCCX, CRMCS, WLSS<o:p></o:p></span></b></p><p class=MsoNormal><a href="http://www.bmbgroup.com/"><span style='color:#002060;text-decoration:none'><img border=0 width=213 height=65 id="Picture_x0020_1" src="cid:image001.jpg@01CB1161.241C85A0" alt="cid:image001.jpg@01C99801.5B760420"></span></a><span style='color:#002060'><o:p></o:p></span></p><p class=MsoNormal><b><span style='font-size:8.0pt;color:#1F497D'> Lebanon I Egypt I Algeria I KSA I Libya I Jordan</span></b><b><span style='font-size:8.0pt;font-family:"Arial","sans-serif";color:#1F497D'><o:p></o:p></span></b></p><p class=MsoNormal style='margin-bottom:12.0pt'><b><span style='color:#333399'><br></span></b><span style='font-size:10.0pt;color:#1F497D'>Al-Ajlan Center Office #1</span><b><span style='color:#1F497D'> </span><span style='color:#948A54'>I </span></b><span style='font-size:10.0pt;color:#1F497D'>Olaya Main Street</span><b><span style='color:#1F497D'> </span><span style='color:#948A54'>I</span><span style='color:#1F497D'> </span></b><span style='font-size:10.0pt;color:#1F497D'>P.O Box 17384</span><b><span style='color:#1F497D'> </span><span style='color:#948A54'>I</span></b><span style='font-size:10.0pt;color:#1F497D'> Riyadh, Saudi Arabia</span><b><span style='color:#1F497D'> </span><span style='color:#948A54'>I</span><span style='color:#1F497D'> </span></b><span style='font-size:10.0pt;color:#1F497D'>Tel: +966 1 216 7994</span><b><span style='color:#1F497D'> </span><span style='color:#948A54'>I</span><span style='color:#1F497D'> </span></b><span style='font-size:10.0pt;color:#1F497D'>Fax: +966 1 4620030</span><b><span style='color:#1F497D'> </span><span style='color:#948A54'>I </span></b><span style='font-size:10.0pt;color:#1F497D'>Mobile: +966 507920925 </span><b><span style='color:#948A54'>I</span><span style='color:#1F497D'> </span></b><b><span style='font-size:10.0pt;color:#1F497D'><a href="http://www.bmbgroup.com/" title="http://www.bmbgroup.com/"><span style='color:#1F497D'>www.bmbgroup.com</span></a><o:p></o:p></span></b></p><p class=MsoNormal style='margin-bottom:12.0pt'><b><span style='font-size:24.0pt;font-family:Webdings;color:green'>P</span></b><b><span lang=ES style='font-size:10.0pt;color:black'> </span></b><b><span lang=ES style='font-size:7.5pt;font-family:"Tahoma","sans-serif";color:black'> </span></b><span lang=PT style='font-size:7.5pt;font-family:"Tahoma","sans-serif";color:black'> </span><span lang=PT style='font-size:7.5pt;font-family:"Tahoma","sans-serif";color:green'>Save a tree. Don't print this e-mail unless it's really necessary</span><span style='color:#1F497D'><o:p></o:p></span></p><p class=MsoNormal><b><span style='font-size:10.0pt;color:#A6A6A6'>************************************************************<br>Disclaimer: This email message is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply email and destroy all copies of the original message. <br>************************************************************</span><span style='color:#A6A6A6'><o:p></o:p></span></b></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><br><br>__________ Information from ESET Smart Security, version of virus signature database 5216 (20100621) __________<br><br>The message was checked by ESET Smart Security.<br><br><a href="http://www.eset.com">http://www.eset.com</a><o:p></o:p></span></p></div></body></html>