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Logical Partitioning was designed for just the opposite - prevent
forwards/transfers for certain call flows:<br>
<a class="moz-txt-link-freetext" href="http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/7_1_2/ccmfeat/fslopar.html#wpxref28807">http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/7_1_2/ccmfeat/fslopar.html#wpxref28807</a><br>
<br>
I've not looked closely but perhaps the structure can be creatively
configured to enable your request.<br>
<br>
/Wes<br>
<br>
On Tuesday, June 22, 2010 12:30:52 PM, <a class="moz-txt-link-abbreviated" href="mailto:steve.siltman@assurant.com">steve.siltman@assurant.com</a> wrote:<br>
<blockquote
cite="mid:OF2E8F5F3E.6291EF0F-ON8625774A.0059ED2B-8625774A.005AB77E@assurant.com"
type="cite"><font face="sans-serif" size="2">Here is a fun request I
received.</font>
<br>
<br>
<font face="sans-serif" size="2">Call Center Agent shouldn't have
access
to dial any internal or external number unless they are performing a
transfer
or conference.</font>
<br>
<br>
<font face="sans-serif" size="2">These agents are using CTIOS and
CUCM version 7.1.2.</font>
<br>
<br>
<font face="sans-serif" size="2">I don't see how I can turn on this
access
when transferring or conferencing a call. I was hoping the Call
Forward
CSS came into play when using these softkeys but testing proved
otherwise.</font>
<br>
<br>
<font face="sans-serif" size="2">Is this possible?</font>
<br>
<br>
<font face="sans-serif" size="2">Thanks,<br>
<br>
- Steve</font>
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