This one has me stumped.<div><br></div><div>CM 4.2</div><div><br></div><div>User calls customer.</div><div><br></div><div>Call goes on for ~25 minutes.</div><div><br></div><div>Suddenly the call is disconnected on the far side, but on the user side she hears our corporate MoH.</div>
<div><br></div><div>She tries the Hold, resume button and continues to just hear our MoH. During this hole time the customer has been completely disconnected.</div><div><br></div><div>User hangs up and calls the user back. All seems fine.</div>
<div><br></div><div>problem is this is the second time this has happened.</div><div><br></div><div>I'm looking through the CDR's looking for any clues. Is there something I should be looking for? Anyone ever seen anything like this?</div>
<div><br></div><div>Thanks</div><div><br></div><div>Scott</div>