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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Yes it did, any time I upgrade where AC was working in 4x the upgrade to 7x requires additional back end Callmanager steps to get AC working again.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Mike Lydick [mailto:mike.lydick@gmail.com] <br><b>Sent:</b> Saturday, June 26, 2010 12:59 PM<br><b>To:</b> Jason Aarons (US)<br><b>Subject:</b> Re: [cisco-voip] Upgrading from CallManager 4.1 to 7x the ACDeviceAuthenticationUser<o:p></o:p></span></p><p class=MsoNormal><o:p> </o:p></p><p>So the 4.1 cluster did not have AC setup originally?<o:p></o:p></p><blockquote style='margin-top:5.0pt;margin-bottom:5.0pt'><p class=MsoNormal style='margin-bottom:12.0pt'>On Jun 26, 2010 12:45 PM, "Jason Aarons (US)" <<a href="mailto:jason.aarons@us.didata.com">jason.aarons@us.didata.com</a>> wrote:<o:p></o:p></p><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>It seems like a common problem that customers upgrading from 4.1 with Attendant Console have to go in a manually and create the Application User ACDeviceAuthenticationUser and associate devices to it just to get TCD to work.<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Is there a reason DMA or CallManager installation doesn’t create this user and setup Cisco CallManager Attendant Console Server Service to just work for a upgrade? If this a PERS/BUG in DMA? <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Also did I miss creating the user ACDeviceAuthenticationUser in the CallManager 4x to 7x Upgrade Documentation for post install, I didn’t find any warning about this, but had it bite me on 3 upgrades (somehow I keep forgetting about it<grin>)!<o:p></o:p></p></div></div><div><div class=MsoNormal align=center style='text-align:center'><hr size=1 width="100%" align=center></div><p><strong>Disclaimer: This e-mail communication and any attachments may contain confidential and privileged information and is for use by the designated addressee(s) named above only. If you are not the intended addressee, you are hereby notified that you have received this communication in error and that any use or reproduction of this email or its contents is strictly prohibited and may be unlawful. If you have received this communication in error, please notify us immediately by replying to this message and deleting it from your computer. Thank you. </strong><o:p></o:p></p></div><p class=MsoNormal style='margin-bottom:12.0pt'><br>_______________________________________________<br>cisco-voip mailing list<br><a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br><a href="https://puck.nether.net/mailman/listinfo/cisco-voip" target="_blank">https://puck.nether.net/mailman/listinfo/cisco-voip</a><o:p></o:p></p></blockquote></div></body></html>
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