<html><head></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; ">The only way you could make the CSS change is to take my previous idea but instead of doing an EM login you use AXL to update the CSS on the agent line. On CAD logout your script can change the CSS back.<div><br><div>
<span class="Apple-style-span" style="border-collapse: separate; color: rgb(0, 0, 0); font-family: Helvetica; font-size: medium; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; "><div>-Ryan</div></span>
</div>
<br><div><div>On Jun 28, 2010, at 2:56 PM, H, Tim wrote:</div><br class="Apple-interchange-newline"><span class="Apple-style-span" style="border-collapse: separate; font-family: 'Lucida Grande'; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; font-size: medium; "><div lang="EN-US" link="blue" vlink="purple" style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; "><div class="Section1" style="page: Section1; "><div style="margin-right: 0in; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; margin-top: 0in; margin-bottom: 0.0001pt; "><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125); ">If I could just figure out a way for the CSS to change once the Agent logs in, that would be ideal. Not sure it’s possible at this point.<o:p></o:p></span></div><div style="margin-right: 0in; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; margin-top: 0in; margin-bottom: 0.0001pt; "><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125); "><o:p> </o:p></span></div><div style="margin-right: 0in; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; margin-top: 0in; margin-bottom: 0.0001pt; "><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125); ">The only other thing I can figure is for the Agents to actually dial into a script, then have the script (CTI Port) dial for the agent. I wouldn’t have reporting per agent then unless I assigned each user codes to use, which would get extremely messy.<o:p></o:p></span></div><div style="margin-right: 0in; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; margin-top: 0in; margin-bottom: 0.0001pt; "><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125); "><o:p> </o:p></span></div><div><div style="margin-right: 0in; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; margin-top: 0in; margin-bottom: 0.0001pt; "><b><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125); ">Tim</span></b><i><span style="font-size: 8pt; font-family: Arial, sans-serif; color: rgb(31, 73, 125); "><o:p></o:p></span></i></div></div><div style="margin-right: 0in; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; margin-top: 0in; margin-bottom: 0.0001pt; "><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125); "><o:p> </o:p></span></div><div><div style="border-right-style: none; border-bottom-style: none; border-left-style: none; border-width: initial; border-color: initial; border-top-style: solid; border-top-color: rgb(181, 196, 223); border-top-width: 1pt; padding-top: 3pt; padding-right: 0in; padding-bottom: 0in; padding-left: 0in; "><div style="margin-right: 0in; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; margin-top: 0in; margin-bottom: 0.0001pt; "><b><span style="font-size: 10pt; font-family: Tahoma, sans-serif; ">From:</span></b><span style="font-size: 10pt; font-family: Tahoma, sans-serif; "><span class="Apple-converted-space"> </span><a href="mailto:cisco-voip-bounces@puck.nether.net" style="color: blue; text-decoration: underline; ">cisco-voip-bounces@puck.nether.net</a><span class="Apple-converted-space"> </span>[mailto:cisco-voip-bounces@puck.nether.net]<span class="Apple-converted-space"> </span><b>On Behalf Of<span class="Apple-converted-space"> </span></b>H, Tim<br><b>Sent:</b><span class="Apple-converted-space"> </span>Monday, June 28, 2010 2:54 PM<br><b>To:</b><span class="Apple-converted-space"> </span>Ryan Ratliff; cisco-voip<br><b>Subject:</b><span class="Apple-converted-space"> </span>Re: [cisco-voip] Call from CAD, but not ext<o:p></o:p></span></div></div></div><div style="margin-right: 0in; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; margin-top: 0in; margin-bottom: 0.0001pt; "><o:p> </o:p></div><div style="margin-right: 0in; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; margin-top: 0in; margin-bottom: 0.0001pt; "><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125); ">Thanks Ryan. I think the only problem with this is, the CAD software has to be tethered to a phone, and has to see the ACD ext before the UCCX server will allow the Agent to login.<o:p></o:p></span></div><div style="margin-right: 0in; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; margin-top: 0in; margin-bottom: 0.0001pt; "><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125); "><o:p> </o:p></span></div><div style="margin-right: 0in; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; margin-top: 0in; margin-bottom: 0.0001pt; "><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125); ">Not sure that would work.<o:p></o:p></span></div><div style="margin-right: 0in; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; margin-top: 0in; margin-bottom: 0.0001pt; "><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125); "><o:p> </o:p></span></div><div><div style="margin-right: 0in; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; margin-top: 0in; margin-bottom: 0.0001pt; "><b><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125); ">Tim</span></b><i><span style="font-size: 8pt; font-family: Arial, sans-serif; color: rgb(31, 73, 125); "><o:p></o:p></span></i></div></div><div style="margin-right: 0in; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; margin-top: 0in; margin-bottom: 0.0001pt; "><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125); "><o:p> </o:p></span></div><div><div style="border-right-style: none; border-bottom-style: none; border-left-style: none; border-width: initial; border-color: initial; border-top-style: solid; border-top-color: rgb(181, 196, 223); border-top-width: 1pt; padding-top: 3pt; padding-right: 0in; padding-bottom: 0in; padding-left: 0in; "><div style="margin-right: 0in; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; margin-top: 0in; margin-bottom: 0.0001pt; "><b><span style="font-size: 10pt; font-family: Tahoma, sans-serif; ">From:</span></b><span style="font-size: 10pt; font-family: Tahoma, sans-serif; "><span class="Apple-converted-space"> </span>Ryan Ratliff [mailto:rratliff@cisco.com]<span class="Apple-converted-space"> </span><br><b>Sent:</b><span class="Apple-converted-space"> </span>Monday, June 28, 2010 2:48 PM<br><b>To:</b><span class="Apple-converted-space"> </span>H, Tim<br><b>Cc:</b><span class="Apple-converted-space"> </span>cisco-voip<br><b>Subject:</b><span class="Apple-converted-space"> </span>Re: [cisco-voip] Call from CAD, but not ext<o:p></o:p></span></div></div></div><div style="margin-right: 0in; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; margin-top: 0in; margin-bottom: 0.0001pt; "><o:p> </o:p></div><div style="margin-right: 0in; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; margin-top: 0in; margin-bottom: 0.0001pt; ">Could you build some type of script that would look for CAD login (in logs, syslog evnet, db trigger, etc) and do an EM login for the phone? <o:p></o:p></div><div><div style="margin-right: 0in; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; margin-top: 0in; margin-bottom: 0.0001pt; "><o:p> </o:p></div></div><div><div style="margin-right: 0in; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; margin-top: 0in; margin-bottom: 0.0001pt; ">I'm not sure what the phone reset post-login would do to CAD but it seems tying the two together would be pretty nifty. Sort of a single-sign-on app.<o:p></o:p></div></div><div><div style="margin-right: 0in; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; margin-top: 0in; margin-bottom: 0.0001pt; "><o:p> </o:p></div><div><div><div style="margin-right: 0in; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; margin-top: 0in; margin-bottom: 0.0001pt; "><span style="font-size: 13.5pt; font-family: Helvetica, sans-serif; color: black; ">-Ryan<o:p></o:p></span></div></div></div><div style="margin-right: 0in; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; margin-top: 0in; margin-bottom: 0.0001pt; "><o:p> </o:p></div><div><div><div style="margin-right: 0in; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; margin-top: 0in; margin-bottom: 0.0001pt; ">On Jun 28, 2010, at 2:34 PM, H, Tim wrote:<o:p></o:p></div></div><p class="MsoNormal" style="margin-right: 0in; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; margin-top: 0in; margin-bottom: 13.5pt; "><span class="apple-style-span"><span style="font-size: 13.5pt; font-family: 'Lucida Grande', serif; "><o:p> </o:p></span></span></p><div><div><div style="margin-right: 0in; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; margin-top: 0in; margin-bottom: 0.0001pt; "><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125); ">The only problem I see with this setup is, the extra line that is used for call center operations would still be able to call a US number without being logged into CAD correct?</span><span style="font-size: 11pt; font-family: Calibri, sans-serif; "><o:p></o:p></span></div></div><div><div style="margin-right: 0in; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; margin-top: 0in; margin-bottom: 0.0001pt; "><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125); "> </span><span style="font-size: 11pt; font-family: Calibri, sans-serif; "><o:p></o:p></span></div></div><div><div style="margin-right: 0in; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; margin-top: 0in; margin-bottom: 0.0001pt; "><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125); ">I want to force them to be logged into CAD so I can get the additional reporting with Historical reports.</span><span style="font-size: 11pt; font-family: Calibri, sans-serif; "><o:p></o:p></span></div></div><div><div style="margin-right: 0in; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; margin-top: 0in; margin-bottom: 0.0001pt; "><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125); "> </span><span style="font-size: 11pt; font-family: Calibri, sans-serif; "><o:p></o:p></span></div></div><div><div style="margin-right: 0in; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; margin-top: 0in; margin-bottom: 0.0001pt; "><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125); ">Thanks,</span><span style="font-size: 11pt; font-family: Calibri, sans-serif; "><o:p></o:p></span></div></div><div><div style="margin-right: 0in; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; margin-top: 0in; margin-bottom: 0.0001pt; "><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125); "> </span><span style="font-size: 11pt; font-family: Calibri, sans-serif; "><o:p></o:p></span></div></div><div><div><div style="margin-right: 0in; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; margin-top: 0in; margin-bottom: 0.0001pt; "><b><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125); ">Tim</span></b><span style="font-size: 11pt; font-family: Calibri, sans-serif; "><o:p></o:p></span></div></div></div><div><div style="margin-right: 0in; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; margin-top: 0in; margin-bottom: 0.0001pt; "><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125); "> </span><span style="font-size: 11pt; font-family: Calibri, sans-serif; "><o:p></o:p></span></div></div><div><div style="border-right-style: none; border-bottom-style: none; border-left-style: none; border-width: initial; border-color: initial; border-top-style: solid; padding-top: 3pt; padding-right: 0in; padding-bottom: 0in; padding-left: 0in; border-width: initial; border-color: initial; "><div><div style="margin-right: 0in; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; margin-top: 0in; margin-bottom: 0.0001pt; "><b><span style="font-size: 10pt; font-family: Tahoma, sans-serif; ">From:</span></b><span class="apple-converted-space"><span style="font-size: 10pt; font-family: Tahoma, sans-serif; "> </span></span><span style="font-size: 10pt; font-family: Tahoma, sans-serif; ">Jason Aarons (US) [mailto:jason.aarons@us.didata.com]<span class="apple-converted-space"> </span><br><b>Sent:</b><span class="apple-converted-space"> </span>Monday, June 28, 2010 12:16 PM<br><b>To:</b><span class="apple-converted-space"> </span>H, Tim; cisco-voip<br><b>Subject:</b><span class="apple-converted-space"> </span>RE: Call from CAD, but not ext</span><span style="font-size: 11pt; font-family: Calibri, sans-serif; "><o:p></o:p></span></div></div></div></div><div><div style="margin-right: 0in; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; margin-top: 0in; margin-bottom: 0.0001pt; "><span style="font-size: 11pt; font-family: Calibri, sans-serif; "> <o:p></o:p></span></div></div><div><div style="margin-right: 0in; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; margin-top: 0in; margin-bottom: 0.0001pt; "><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125); ">Normally you have a Line 2 with a ACD/IPCC Controlled Extension with a Calling Search Space that limits them regardless of whether logged in or not. You don’t normally want to share ICD lines with regular user lines.</span><span style="font-size: 11pt; font-family: Calibri, sans-serif; "><o:p></o:p></span></div></div><div><div style="margin-right: 0in; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; margin-top: 0in; margin-bottom: 0.0001pt; "><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125); "> </span><span style="font-size: 11pt; font-family: Calibri, sans-serif; "><o:p></o:p></span></div></div><div><div style="border-right-style: none; border-bottom-style: none; border-left-style: none; border-width: initial; border-color: initial; border-top-style: solid; padding-top: 3pt; padding-right: 0in; padding-bottom: 0in; padding-left: 0in; border-width: initial; border-color: initial; "><div><div style="margin-right: 0in; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; margin-top: 0in; margin-bottom: 0.0001pt; "><b><span style="font-size: 10pt; font-family: Tahoma, sans-serif; ">From:</span></b><span class="apple-converted-space"><span style="font-size: 10pt; font-family: Tahoma, sans-serif; "> </span></span><span style="font-size: 10pt; font-family: Tahoma, sans-serif; "><a href="mailto:cisco-voip-bounces@puck.nether.net" style="color: blue; text-decoration: underline; ">cisco-voip-bounces@puck.nether.net</a><span class="apple-converted-space"> </span>[mailto:cisco-voip-bounces@puck.nether.net]<span class="apple-converted-space"> </span><b>On Behalf Of<span class="apple-converted-space"> </span></b>H, Tim<br><b>Sent:</b><span class="apple-converted-space"> </span>Monday, June 28, 2010 11:40 AM<br><b>To:</b><span class="apple-converted-space"> </span>cisco-voip<br><b>Subject:</b><span class="apple-converted-space"> </span>[cisco-voip] Call from CAD, but not ext</span><span style="font-size: 11pt; font-family: Calibri, sans-serif; "><o:p></o:p></span></div></div></div></div><div><div style="margin-right: 0in; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; margin-top: 0in; margin-bottom: 0.0001pt; "><span style="font-size: 11pt; font-family: Calibri, sans-serif; "> <o:p></o:p></span></div></div><div><div style="margin-right: 0in; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; margin-top: 0in; margin-bottom: 0.0001pt; "><span style="font-size: 11pt; font-family: Calibri, sans-serif; ">All,<o:p></o:p></span></div></div><div><div style="margin-right: 0in; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; margin-top: 0in; margin-bottom: 0.0001pt; "><span style="font-size: 11pt; font-family: Calibri, sans-serif; "> <o:p></o:p></span></div></div><div><div style="margin-right: 0in; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; margin-top: 0in; margin-bottom: 0.0001pt; "><span style="font-size: 11pt; font-family: Calibri, sans-serif; ">I’ve been brainstorming an idea, but don’t know if it’s possible. <o:p></o:p></span></div></div><div><div style="margin-right: 0in; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; margin-top: 0in; margin-bottom: 0.0001pt; "><span style="font-size: 11pt; font-family: Calibri, sans-serif; "> <o:p></o:p></span></div></div><div><div style="margin-right: 0in; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; margin-top: 0in; margin-bottom: 0.0001pt; "><span style="font-size: 11pt; font-family: Calibri, sans-serif; ">CUCM 7.13 and UCCX 7.01SR5.<o:p></o:p></span></div></div><div><div style="margin-right: 0in; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; margin-top: 0in; margin-bottom: 0.0001pt; "><span style="font-size: 11pt; font-family: Calibri, sans-serif; "> <o:p></o:p></span></div></div><div><div style="margin-right: 0in; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; margin-top: 0in; margin-bottom: 0.0001pt; "><span style="font-size: 11pt; font-family: Calibri, sans-serif; ">I have a remote call center in another country. As part of their dial plan, I’m using Tail-End Hop Off for them to be able to dial any US number from their site. For reporting purposes, call recording purposes, and to ensure they’re not using our phone system for anything other than business, I’d like to limit their US dialing to only be able to happen if they’re logged in to Cisco Agent desktop. When they’re not logged in, I’d like them to not have access to make any calls to the US. <o:p></o:p></span></div></div><div><div style="margin-right: 0in; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; margin-top: 0in; margin-bottom: 0.0001pt; "><span style="font-size: 11pt; font-family: Calibri, sans-serif; "> <o:p></o:p></span></div></div><div><div style="margin-right: 0in; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; margin-top: 0in; margin-bottom: 0.0001pt; "><span style="font-size: 11pt; font-family: Calibri, sans-serif; ">Any good ideas on how to achieve this?<o:p></o:p></span></div></div><div><div style="margin-right: 0in; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; margin-top: 0in; margin-bottom: 0.0001pt; "><span style="font-size: 11pt; font-family: Calibri, sans-serif; "> <o:p></o:p></span></div></div><div><div style="margin-right: 0in; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; margin-top: 0in; margin-bottom: 0.0001pt; "><span style="font-size: 11pt; font-family: Calibri, sans-serif; ">Thanks,<o:p></o:p></span></div></div><div><div style="margin-right: 0in; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; margin-top: 0in; margin-bottom: 0.0001pt; "><span style="font-size: 11pt; font-family: Calibri, sans-serif; "> <o:p></o:p></span></div></div><div><div style="margin-right: 0in; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; margin-top: 0in; margin-bottom: 0.0001pt; "><b><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125); ">Tim</span></b><span style="font-size: 11pt; font-family: Calibri, sans-serif; "><o:p></o:p></span></div></div><div><div style="margin-right: 0in; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; margin-top: 0in; margin-bottom: 0.0001pt; "><span style="font-size: 11pt; font-family: Calibri, sans-serif; "> <o:p></o:p></span></div></div><div class="MsoNormal" align="center" style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; text-align: center; "><hr size="1" width="100%" align="center"></div><p style="margin-right: 0in; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; "><strong>Disclaimer: This e-mail communication and any attachments may contain confidential and privileged information and is for use by the designated addressee(s) named above only. 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Thank you.</strong><o:p></o:p></p><div style="margin-right: 0in; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; margin-top: 0in; margin-bottom: 0.0001pt; "><span style="font-size: 13.5pt; font-family: 'Lucida Grande', serif; ">_______________________________________________<br>cisco-voip mailing list<br><a href="mailto:cisco-voip@puck.nether.net" style="color: blue; text-decoration: underline; ">cisco-voip@puck.nether.net</a><br><a href="https://puck.nether.net/mailman/listinfo/cisco-voip" style="color: blue; text-decoration: underline; ">https://puck.nether.net/mailman/listinfo/cisco-voip</a><o:p></o:p></span></div></div></div><div style="margin-right: 0in; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; margin-top: 0in; margin-bottom: 0.0001pt; "><o:p> </o:p></div></div></div></div></span></div><br></div></body></html>