<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40"><head><META HTTP-EQUIV="Content-Type" CONTENT="text/html; charset=us-ascii"><meta name=Generator content="Microsoft Word 14 (filtered medium)"><style><!--
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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>I sat through a demonstration by ANDtek and I have to say, I was impressed. Not only with the functionality, but the price structure. It seems like a well-engineered product, and the price beats the ARC solution. The price structure gets even better when coupled with other ANDtek solutions.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:black'><o:p> </o:p></span></b></p><p class=MsoNormal><b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:black'>Eric Butcher<o:p></o:p></span></b></p><p class=MsoNormal><b><span style='font-size:8.0pt;font-family:"Calibri","sans-serif";color:black'>Cisco Unified Communications Engineer</span></b><b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:black'><br></span></b><b><span style='font-size:7.5pt;font-family:"Calibri","sans-serif";color:red'>CDW</span></b><span style='font-size:7.5pt;font-family:"Arial","sans-serif";color:gray'> Professional Services</span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:7.5pt;font-family:"Arial","sans-serif";color:gray'>11711 N Meridian, Ste 225</span><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:7.5pt;font-family:"Arial","sans-serif";color:gray'>Carmel, IN 46032<br></span><span style='font-size:10.0pt;font-family:Wingdings;color:black'>(</span><span style='font-size:7.5pt;font-family:"Arial","sans-serif";color:black'> 317.569.4282 - IP Phone<br></span><span style='font-size:10.0pt;font-family:Wingdings;color:black'>(</span><span style='font-size:7.5pt;font-family:"Arial","sans-serif";color:black'> 765.744.1458 - Mobile<br></span><span style='font-size:10.0pt;font-family:Wingdings;color:black'>*</span><span style='font-size:7.5pt;font-family:"Arial","sans-serif";color:black'> <a href="mailto:eric.butcher@cdw.com">eric.butcher@cdw.com</a></span><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:7.5pt;font-family:"Arial","sans-serif";color:black'><a href="http://www.berbee.com/">www.cdw.com</a></span><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'> </span><span style='color:#1F497D'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Kathy Tarkington [mailto:ktarkington@gmail.com] <br><b>Sent:</b> Tuesday, June 29, 2010 10:25 PM<br><b>To:</b> James Buchanan<br><b>Cc:</b> Eric Butcher; Leetun, Rob; cisco-voip@puck.nether.net<br><b>Subject:</b> Re: [cisco-voip] Attendant Console available in CUCM 8?<o:p></o:p></span></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Absolutely agree, ARC is nothing like the old Attendant Console. I've been looking at third party apps and would really like to hear opinions regarding the options - ANDTek, VistaPoint, other recommendations?<o:p></o:p></p><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal style='margin-bottom:12.0pt'>Thanks!<o:p></o:p></p><div><p class=MsoNormal>On Tue, Jun 29, 2010 at 10:02 PM, James Buchanan <<a href="mailto:jbuchanan@ctiusa.com" target="_blank">jbuchanan@ctiusa.com</a>> wrote:<o:p></o:p></p><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='color:#1F497D'>One note of caution—the Cisco-recommended replacement, which is the OEM-ed ARC Console, is not anywhere near being like the old Attendant Console as far as call handling capabilities, speed dials, and other capabilities. So, make sure you look at this closely before jumping in.</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='color:#1F497D'> </span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='color:#1F497D'>ANDTek has some products that are similar to the old Attendant Console and come at a much more attractive price.</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='color:#1F497D'> </span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='color:#1F497D'>Thanks,</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='color:#1F497D'> </span><o:p></o:p></p><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span style='font-size:7.0pt;color:#7F7F7F'>James Buchanan </span></b><span style='font-size:7.0pt;color:#7E7E7E'>|</span><b><span style='font-size:7.0pt;color:#7F7F7F'> Senior Network Engineer </span></b><span style='font-size:7.0pt;color:#7E7E7E'>|</span><span style='font-size:7.0pt;color:#7F7F7F'> <b>South Region </b></span><span style='font-size:7.0pt;color:#7E7E7E'>|</span><b><span style='font-size:7.0pt;color:#7F7F7F'> Presidio Networked Solutions <br>12 Cadillac Dr, Suite 130, Brentwood, TN 37027 </span></b><span style='font-size:7.0pt;color:#7E7E7E'>|</span><b><span style='font-size:7.0pt;color:#7F7F7F'> </span></b><b><span style='font-size:7.0pt;color:#7E7E7E'><a href="mailto:jbuchanan@ctiusa.com" target="_blank">jbuchanan@presidio.com</a><br></span></b><b><span style='font-size:7.0pt;color:#7F7F7F'>D: 615-866-5729</span></b><span style='font-size:7.0pt;color:#7F7F7F'> </span><span style='font-size:7.0pt;color:#7E7E7E'>| <b>F:</b> </span><b><span style='font-size:7.0pt;color:#7F7F7F'>615-866-5781</span></b><span style='font-size:7.0pt;color:#7F7F7F'> | </span><b><span style='font-size:7.0pt;color:#7E7E7E'><a href="http://www.presidio.com" target="_blank">www.presidio.com</a></span></b><span style='font-size:7.0pt;color:#1F497D'> <</span><b><span style='font-size:7.0pt;color:#7E7E7E'><a href="http://www.presidio.com" target="_blank">http://www.presidio.com</a></span></b><span style='font-size:7.0pt;color:#1F497D'>> </span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;margin-bottom:12.0pt'><b><span style='font-size:7.0pt;color:#7F7F7F'>CCIE #25863, Voice</span></b><o:p></o:p></p></div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='color:#1F497D'> </span><o:p></o:p></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span style='font-size:10.0pt'>From:</span></b><span style='font-size:10.0pt'> <a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a> [mailto:<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>] <b>On Behalf Of </b>Eric Butcher<br><b>Sent:</b> Tuesday, June 29, 2010 5:22 PM<br><b>To:</b> Leetun, Rob; <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br><b>Subject:</b> Re: [cisco-voip] Attendant Console available in CUCM 8?</span><o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='color:#1F497D'>The traditional attendant console that comes with CUCM is no longer available in version 8. There are several licensed replacements based on the ARC console available from Cisco, as well as other 3<sup>rd</sup> party alternatives. All of them have a price tag associated with them though.</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='color:#1F497D'> </span><o:p></o:p></p><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span style='color:black'> </span></b><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span style='color:black'>Eric Butcher</span></b><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span style='font-size:8.0pt;color:black'>Cisco Unified Communications Engineer</span><span style='color:black'><br></span></b><b><span style='font-size:7.5pt;color:red'>CDW</span></b><span style='font-size:7.5pt;color:gray'> Professional Services</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:7.5pt;color:gray'>11711 N Meridian, Ste 225</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:7.5pt;color:gray'>Carmel, IN 46032<br></span><span style='font-size:10.0pt;font-family:Wingdings;color:black'>(</span><span style='font-size:7.5pt;color:black'> 317.569.4282 - IP Phone<br></span><span style='font-size:10.0pt;font-family:Wingdings;color:black'>(</span><span style='font-size:7.5pt;color:black'> 765.744.1458 - Mobile<br></span><span style='font-size:10.0pt;font-family:Wingdings;color:black'>*</span><span style='font-size:7.5pt;color:black'> <a href="mailto:eric.butcher@cdw.com" target="_blank">eric.butcher@cdw.com</a></span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:7.5pt;color:black'><a href="http://www.berbee.com/" target="_blank">www.cdw.com</a></span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='color:#1F497D'> </span><o:p></o:p></p></div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='color:#1F497D'> </span><o:p></o:p></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span style='font-size:10.0pt'>From:</span></b><span style='font-size:10.0pt'> <a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a> [mailto:<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>] <b>On Behalf Of </b>Leetun, Rob<br><b>Sent:</b> Tuesday, June 29, 2010 6:14 PM<br><b>To:</b> <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br><b>Subject:</b> [cisco-voip] Attendant Console available in CUCM 8?</span><o:p></o:p></p></div></div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Hi,<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Is Attendant Console still supported in CUCM 8? I heard that it is not??<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:10.5pt'> </span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:10.5pt'>Rob</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:10.5pt'> </span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:10.5pt'>Robert Leetun</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:10.5pt'>Network Engineer</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:10.5pt'>Boulder County Information Technology</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:10.5pt'>2025 14th Street</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:10.5pt'>Boulder, CO 80302</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:10.5pt'>303 441-3866 (W)</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:10.5pt'>303 441-3983 (F)</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:10.5pt'><a href="mailto:arees@bouldercounty.org" target="_blank">rleetun@bouldercounty.org</a></span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div></div></div></div><p class=MsoNormal style='margin-bottom:12.0pt'><br>_______________________________________________<br>cisco-voip mailing list<br><a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br><a href="https://puck.nether.net/mailman/listinfo/cisco-voip" target="_blank">https://puck.nether.net/mailman/listinfo/cisco-voip</a><o:p></o:p></p></div><p class=MsoNormal><o:p> </o:p></p></div></div></body></html>