<html>
<head>
<style><!--
.hmmessage P
{
margin:0px;
padding:0px
}
body.hmmessage
{
font-size: 10pt;
font-family:Verdana
}
--></style>
</head>
<body class='hmmessage'>
I've just tried this on my 7941 and it does this as well, although I've never really noticed it before as the sound coiming out of the handset is fairly quiet.<BR>
<BR>
CUCM 6.1.3.2103<BR>
<BR>
Plantronics Supraplus H251/A headset.<BR>
<BR>
Cheers<BR>
<BR>
Simon<BR> <BR>
<HR id=stopSpelling>
From: henrik.madsen@fibervisions.dk<BR>To: cisco-voip@puck.nether.net<BR>Date: Wed, 30 Jun 2010 08:22:51 -0500<BR>Subject: [cisco-voip] Audio in handset when using headset<BR><BR>
<STYLE>
.ExternalClass p.ecxMsoNormal, .ExternalClass li.ecxMsoNormal, .ExternalClass div.ecxMsoNormal
{margin-bottom:.0001pt;font-size:11.0pt;font-family:'Calibri','sans-serif';}
.ExternalClass a:link, .ExternalClass span.ecxMsoHyperlink
{color:blue;text-decoration:underline;}
.ExternalClass a:visited, .ExternalClass span.ecxMsoHyperlinkFollowed
{color:purple;text-decoration:underline;}
.ExternalClass span.ecxEmailStyle17
{font-family:'Calibri','sans-serif';color:windowtext;}
.ExternalClass .ecxMsoChpDefault
{;}
@page Section1
{size:612.0pt 792.0pt;}
.ExternalClass div.ecxSection1
{page:Section1;}
</STYLE>
<DIV class=ecxSection1>
<P class=ecxMsoNormal><SPAN lang=EN-US>When using headset on our Cisco 7942 phones, we can hear the conversation coming out of the handset as well.</SPAN></P>
<P class=ecxMsoNormal><SPAN lang=EN-US>It seems that for some reason the speaker in the handset is not muted when using headset</SPAN></P>
<P class=ecxMsoNormal><SPAN lang=EN-US>The headset is connected to the headset connector on the phone.</SPAN></P>
<P class=ecxMsoNormal><SPAN lang=EN-US> </SPAN></P>
<P class=ecxMsoNormal><SPAN lang=EN-US>We have tried different headsets, and have just had plantronics send us some new for testing, but still have this problem.</SPAN></P>
<P class=ecxMsoNormal><SPAN lang=EN-US> </SPAN></P>
<P class=ecxMsoNormal><SPAN lang=EN-US>Is this normal behavior? Or is this a setting on the phone? Or maybe something else ?</SPAN></P>
<P class=ecxMsoNormal><SPAN lang=EN-US> </SPAN></P>
<P class=ecxMsoNormal><SPAN lang=EN-US> </SPAN></P>
<P class=ecxMsoNormal style="MARGIN-BOTTOM: 10pt">Best regards<BR>Henrik Madsen</P></DIV> <br /><hr />Get a new e-mail account with Hotmail - Free. <a href='http://clk.atdmt.com/UKM/go/197222280/direct/01/' target='_new'>Sign-up now.</a></body>
</html>