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No more DMA cycles at this point :-\<br>
<br>
/Wes<br>
<br>
On Saturday, June 26, 2010 1:33:52 PM, Jason Aarons (US)
<a class="moz-txt-link-rfc2396E" href="mailto:jason.aarons@us.didata.com"><jason.aarons@us.didata.com></a> wrote:<br>
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<p class="MsoNormal"><span
style="font-size: 11pt; font-family: "Calibri","sans-serif"; color: rgb(31, 73, 125);">Yes
it did, any time I upgrade where AC was working in 4x the upgrade to 7x
requires additional back end Callmanager steps to get AC working again.<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size: 11pt; font-family: "Calibri","sans-serif"; color: rgb(31, 73, 125);"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span
style="font-size: 10pt; font-family: "Tahoma","sans-serif";">From:</span></b><span
style="font-size: 10pt; font-family: "Tahoma","sans-serif";"> Mike
Lydick [<a class="moz-txt-link-freetext" href="mailto:mike.lydick@gmail.com">mailto:mike.lydick@gmail.com</a>] <br>
<b>Sent:</b> Saturday, June 26, 2010 12:59 PM<br>
<b>To:</b> Jason Aarons (US)<br>
<b>Subject:</b> Re: [cisco-voip] Upgrading from CallManager 4.1 to 7x
the ACDeviceAuthenticationUser<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p>So the 4.1 cluster did not have AC setup originally?<o:p></o:p></p>
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<p class="MsoNormal" style="margin-bottom: 12pt;">On Jun 26, 2010
12:45 PM, "Jason Aarons (US)" <<a moz-do-not-send="true"
href="mailto:jason.aarons@us.didata.com">jason.aarons@us.didata.com</a>>
wrote:<o:p></o:p></p>
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<p class="MsoNormal" style="">It seems like a common problem that
customers upgrading from 4.1 with Attendant Console have to go in a
manually and create the Application User ACDeviceAuthenticationUser and
associate devices to it just to get TCD to work.<o:p></o:p></p>
<p class="MsoNormal" style=""> <o:p></o:p></p>
<p class="MsoNormal" style="">Is there a reason DMA or CallManager
installation doesn’t create this user and setup Cisco CallManager
Attendant Console Server Service to just work for a upgrade? If this a
PERS/BUG in DMA? <o:p></o:p></p>
<p class="MsoNormal" style=""> <o:p></o:p></p>
<p class="MsoNormal" style="">Also did I miss creating the user
ACDeviceAuthenticationUser in the CallManager 4x to 7x Upgrade
Documentation for post install, I didn’t find any warning about this,
but had it bite me on 3 upgrades (somehow I keep forgetting about
it<grin>)!<o:p></o:p></p>
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