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<P CLASS="c32a2f19-3979-4143-bc77-9c08156dc013"><FONT FACE="Arial">
<div class=Section1>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";
color:blue'>Hi Ryan,<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";
color:blue'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";
color:blue'>The phones are 7970’s, and the phone load is 8.5.3.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";
color:blue'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";
color:blue'>Regards<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";
color:blue'><o:p> </o:p></span></p>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";
color:blue'>James<o:p></o:p></span></p>
</div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";
color:blue'><o:p> </o:p></span></p>
<div>
<BR><FONT SIZE="2"><FONT SIZE="1"><FONT COLOR="#99cc00"><STRONG>Consider the environment - Think before you print</STRONG></FONT><BR></FONT><BR></FONT><FONT SIZE="1">The contents of this email are confidential to the intended recipient and may not be disclosed. Although it is believed that this email and any attachments are virus free, it is the responsibility of the recipient to confirm this. <BR><BR>You are advised that urgent, time-sensitive communications should not be sent by email. We hereby give you notice that a delivery receipt does not constitute acknowledgement or receipt by the intended recipient(s).<BR><BR>Details of Charles Stanley group companies and their regulators (where applicable), can be found at this URL </FONT></FONT><SPAN STYLE="FONT-SIZE: 10pt; FONT-FAMILY: 'Arial','sans-serif'"><A HREF="http://www.charles-stanley.co.uk/contact-us/disclosure/" TITLE="http://www.charles-stanley.co.uk/contact-us/disclosure/"><FONT SIZE="1">http://www.charles-stanley.co.uk/contact-us/disclosure/</FONT></A></SPAN><BR><BR><FONT FACE="Arial">
<p class=MsoNormal><b><span lang=EN-US style='font-size:10.0pt;font-family:
"Tahoma","sans-serif"'>From:</span></b><span lang=EN-US style='font-size:10.0pt;
font-family:"Tahoma","sans-serif"'> Ryan Ratliff [mailto:rratliff@cisco.com] <br>
<b>Sent:</b> 02 July 2010 14:54<br>
<b>To:</b> James Dust<br>
<b>Cc:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> Re: [cisco-voip] Phone reset problem<o:p></o:p></span></p>
</div>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>I seem to recall a cdp hold timer bug on the switches but
can't find it at the moment. There were also lldp bugs on the phones at
one point. What model and phone load are the phones on this switch?<o:p></o:p></p>
<div>
<p class=MsoNormal><o:p> </o:p></p>
<div>
<div>
<p class=MsoNormal><span style='font-size:13.5pt;font-family:"Helvetica","sans-serif";
color:black'>-Ryan<o:p></o:p></span></p>
</div>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<div>
<div>
<p class=MsoNormal>On Jul 2, 2010, at 9:41 AM, James Dust wrote:<o:p></o:p></p>
</div>
<p class=MsoNormal><br>
<br>
<span class=apple-style-span><span style='font-size:13.5pt;font-family:"Lucida Grande","serif"'><o:p></o:p></span></span></p>
<div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";
color:blue'>Thanks Ryan,</span><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";
color:blue'> </span><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";
color:blue'>The switches are a stack of 3750G-48PS’s running
c3750-ipservicesk9-mz.122-50.SE4 code. The DHCP scope is held locally on the
switches.</span><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";
color:blue'> </span><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";
color:blue'>They are CDP.</span><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";
color:blue'> </span><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";
color:blue'>What do you suggest? A code upgrade?</span><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";
color:blue'> </span><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";
color:blue'>Regards</span><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";
color:blue'> </span><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";
color:blue'> </span><o:p></o:p></p>
</div>
<div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";
color:blue'>James Dust<span class=apple-converted-space> </span><br>
Team Leader<span class=apple-converted-space> </span><br>
ICT Network Infrastructure & Communications Department<span class=apple-converted-space> </span><br>
Charles Stanley & Co Ltd<span class=apple-converted-space> </span><br>
Tel: 020 7149 6314<span class=apple-converted-space> </span><br>
Mob: 07989 491136<span class=apple-converted-space> </span><br>
mailto:<span class=apple-converted-space> </span><a href="mailto:james.dust@charles-stanley.co.uk">james.dust@charles-stanley.co.uk</a></span><o:p></o:p></p>
</div>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";
color:blue'> </span><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal style='margin-bottom:13.5pt'><span style='font-size:13.5pt;
font-family:"Arial","sans-serif"'><br>
</span><strong><span style='font-size:7.5pt;font-family:"Arial","sans-serif";
color:#99CC00'>Consider the environment - Think before you print</span></strong><span style='font-size:7.5pt;font-family:"Arial","sans-serif"'><br>
</span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><br>
</span><span style='font-size:7.5pt;font-family:"Arial","sans-serif"'>The
contents of this email are confidential to the intended recipient and may not
be disclosed. Although it is believed that this email and
any attachments are virus free, it is the responsibility of the recipient
to confirm this.<span class=apple-converted-space> </span><br>
<br>
You are advised that urgent, time-sensitive communications should not be sent
by email. We hereby give you notice that a delivery receipt does not constitute
acknowledgement or receipt by the intended recipient(s).<br>
<br>
Details of Charles Stanley group companies and their regulators (where
applicable), can be found at this URL<span class=apple-converted-space> </span></span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><a href="http://www.charles-stanley.co.uk/contact-us/disclosure/" title="http://www.charles-stanley.co.uk/contact-us/disclosure/"><span style='font-size:7.5pt'>http://www.charles-stanley.co.uk/contact-us/disclosure/</span></a></span><span style='font-size:13.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p>
<div>
<p class=MsoNormal><b><span lang=EN-US style='font-size:10.0pt;font-family:
"Tahoma","sans-serif"'>From:</span></b><span class=apple-converted-space><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> </span></span><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>Ryan
Ratliff [mailto:rratliff@cisco.com]<span class=apple-converted-space> </span><br>
<b>Sent:</b><span class=apple-converted-space> </span>02 July 2010 14:33<br>
<b>To:</b><span class=apple-converted-space> </span>James Dust<br>
<b>Cc:</b><span class=apple-converted-space> </span><a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b><span class=apple-converted-space> </span>Re: [cisco-voip]
Phone reset problem</span><o:p></o:p></p>
</div>
</div>
<div>
<p class=MsoNormal> <o:p></o:p></p>
</div>
<div>
<p class=MsoNormal>NOT 13:47:54.756830 CDP-D: vvlan changed --> New:4096
old:159 4096<o:p></o:p></p>
</div>
<div>
<div>
<p class=MsoNormal> <o:p></o:p></p>
</div>
</div>
<div>
<div>
<p class=MsoNormal>That's all you need to know. The phone's voice vlan
changed, and so it re-IP'd.<o:p></o:p></p>
</div>
</div>
<div>
<div>
<p class=MsoNormal> <o:p></o:p></p>
</div>
</div>
<div>
<div>
<p class=MsoNormal>What type of switch are you using, and is it using CDP or
LLDP?<o:p></o:p></p>
</div>
</div>
<div>
<div>
<p class=MsoNormal> <o:p></o:p></p>
</div>
</div>
<div>
<div>
<div>
<div>
<p class=MsoNormal><span style='font-size:13.5pt;font-family:"Helvetica","sans-serif";
color:black'>-Ryan</span><o:p></o:p></p>
</div>
</div>
</div>
<div>
<p class=MsoNormal> <o:p></o:p></p>
</div>
<div>
<div>
<div>
<p class=MsoNormal>On Jul 2, 2010, at 9:21 AM, James Dust wrote:<o:p></o:p></p>
</div>
</div>
<div>
<p class=MsoNormal><br>
<br>
<br>
<o:p></o:p></p>
</div>
<div>
<p><span style='font-size:10.0pt;font-family:"Courier New"'>We have an issue in
a specific building with it’s own subnet</span><span class=apple-converted-space><span style='font-size:13.5pt;font-family:"Arial","sans-serif"'> </span></span><span style='font-size:10.0pt;font-family:"Courier New"'>where the IP phones keep
resetting randomly. Below is an extract from one of the console logs from the
phone.</span><o:p></o:p></p>
<p><span style='font-size:10.0pt;font-family:"Courier New"'>Can anyone
interpret what exactly is causing the</span><span class=apple-converted-space><span style='font-size:13.5pt;font-family:"Arial","sans-serif"'> </span></span><span style='font-size:10.0pt;font-family:"Courier New"'>restart?</span><o:p></o:p></p>
<p class=MsoNormal style='margin-bottom:13.5pt'><span style='font-size:13.5pt;
font-family:"Arial","sans-serif"'> </span><o:p></o:p></p>
<p><span style='font-size:10.0pt;font-family:"Courier New"'>NOT 13:33:05.041067
tftpClient: request server6 1 ---> ::</span><o:p></o:p></p>
<p><span style='font-size:10.0pt;font-family:"Courier New"'>NOT 13:33:05.048867
tftpClient: request server 1 ---> 172.30.0.2</span><o:p></o:p></p>
<p><span style='font-size:10.0pt;font-family:"Courier New"'>NOT 13:33:05.056302
ESP: server 1 = 172.30.0.2</span><o:p></o:p></p>
<p><span style='font-size:10.0pt;font-family:"Courier New"'>NOT 13:33:05.062319
tftpClient: request server6 0 ---> ::</span><o:p></o:p></p>
<p><span style='font-size:10.0pt;font-family:"Courier New"'>NOT 13:33:05.063574
ESP: server 2 = ::</span><o:p></o:p></p>
<p><span style='font-size:10.0pt;font-family:"Courier New"'>NOT 13:33:05.068524
tftpClient: request server6 1 ---> ::</span><o:p></o:p></p>
<p><span style='font-size:10.0pt;font-family:"Courier New"'>NOT 13:33:05.070156
ESP: server 3 = ::</span><o:p></o:p></p>
<p><span style='font-size:10.0pt;font-family:"Courier New"'>WRN 13:39:40.597548
JVM: Startup Module Loader|cip.mmgr.dt:? - [MediaMgrSM]: Unhandled Event, State
= StateHandsetOffHook Event = EventSetSpeakerMode</span><o:p></o:p></p>
<p><span style='font-size:10.0pt;font-family:"Courier New"'>WRN 13:39:47.421602
JVM: Startup Module Loader|cip.mmgr.dt:? - [MediaMgrSM]: Unhandled Event, State
= StateOnHook Event = EventSetSpeakerModeOff</span><o:p></o:p></p>
<p><span style='font-size:10.0pt;font-family:"Courier New"'>WRN 13:39:47.423681
JVM: Startup Module Loader|cip.mmgr.dt:? - [MediaMgrSM]: Unhandled Event, State
= StateOnHook Event = EventEndcall</span><o:p></o:p></p>
<p><span style='font-size:10.0pt;font-family:"Courier New"'>NOT 13:47:54.744024
CDP-D: cache clear - + : protoType:2</span><o:p></o:p></p>
<p><span style='font-size:10.0pt;font-family:"Courier New"'>NOT 13:47:54.746317
CDP-D: configSelectVLAN: 3 OP_USE_INIT:0 oper:4096 cdp:4096 lldp:4096
admin:4096 mac:0:1b:c:b1:30:a7</span><o:p></o:p></p>
<p><span style='font-size:10.0pt;font-family:"Courier New"'>NOT 13:47:54.756830
CDP-D: vvlan changed --> New:4096 old:159 4096</span><o:p></o:p></p>
<p><span style='font-size:10.0pt;font-family:"Courier New"'>ERR 13:47:54.757714
CDP-D: setVVLANConfig VVLAN CHANGED --> NEW:4096 OLD:159 4096</span><o:p></o:p></p>
<p><span style='font-size:10.0pt;font-family:"Courier New"'>ERR 13:47:54.759000
CDP-D: setVVLANConfig VVLAN CHANGED --> NEW:4096 OLD:159</span><o:p></o:p></p>
<p><span style='font-size:10.0pt;font-family:"Courier New"'>ERR 13:47:54.759867
ETH_SET_IPV6 call in6_if_brcm_reset</span><o:p></o:p></p>
<p><span style='font-size:10.0pt;font-family:"Courier New"'>ERR 13:47:54.759905
enter in6_if_brcm_reset</span><o:p></o:p></p>
<p><span style='font-size:10.0pt;font-family:"Courier New"'>ERR 13:47:54.759930
exit in6_if_brcm_reset</span><o:p></o:p></p>
<p><span style='font-size:10.0pt;font-family:"Courier New"'>ERR 13:47:54.759949
ETH_SET_IPV6 call in6_if_brcm_up</span><o:p></o:p></p>
<p><span style='font-size:10.0pt;font-family:"Courier New"'>ERR 13:47:54.759967
ETH_SET_IPV6 call in6_if_loopback_up</span><o:p></o:p></p>
<p><span style='font-size:10.0pt;font-family:"Courier New"'>ERR 13:47:54.759989
ETH_SET_IPV6 returned from in6_if_loopback_up</span><o:p></o:p></p>
<p><span style='font-size:10.0pt;font-family:"Courier New"'>NOT 13:47:54.767017
CDP-D: vlan Configured --> New:4096 old:180 :4096</span><o:p></o:p></p>
<p><span style='font-size:10.0pt;font-family:"Courier New"'>ERR 13:47:54.767467
CDP-D: calling ETH_SET_IPV6 from VLanConfig</span><o:p></o:p></p>
<p><span style='font-size:10.0pt;font-family:"Courier New"'>ERR 13:47:54.767792
ETH_SET_IPV6 call in6_if_brcm_reset</span><o:p></o:p></p>
<p><span style='font-size:10.0pt;font-family:"Courier New"'>ERR 13:47:54.767826
enter in6_if_brcm_reset</span><o:p></o:p></p>
<p><span style='font-size:10.0pt;font-family:"Courier New"'>ERR 13:47:54.767848
exit in6_if_brcm_reset</span><o:p></o:p></p>
<p><span style='font-size:10.0pt;font-family:"Courier New"'>ERR 13:47:54.767866
ETH_SET_IPV6 call in6_if_brcm_up</span><o:p></o:p></p>
<p><span style='font-size:10.0pt;font-family:"Courier New"'>ERR 13:47:54.767885
ETH_SET_IPV6 call in6_if_loopback_up</span><o:p></o:p></p>
<p><span style='font-size:10.0pt;font-family:"Courier New"'>ERR 13:47:54.767911
ETH_SET_IPV6 returned from in6_if_loopback_up</span><o:p></o:p></p>
<p><span style='font-size:10.0pt;font-family:"Courier New"'>NOT 13:47:54.775324
PAE: SIGIPCFG received...</span><o:p></o:p></p>
<p><span style='font-size:10.0pt;font-family:"Courier New"'>NOT 13:47:54.776542
CDP-D: Sent SIGNINFO & SIGIPCFG</span><o:p></o:p></p>
<p><span style='font-size:10.0pt;font-family:"Courier New"'>NOT 13:47:54.776840
CDP-D: getCdpExtaInfo: OP:0 Cos:0 Trust:1 lldp.idxOfInterest:-1</span><o:p></o:p></p>
<p><span style='font-size:10.0pt;font-family:"Courier New"'>WRN 13:47:54.777293
CDP-D: cdpSetCos T:1 C:0</span><o:p></o:p></p>
<p><span style='font-size:10.0pt;font-family:"Courier New"'>ERR 13:47:54.785517
RTSOLD: opvvlan:159->4096 advvlan:4096->4096</span><o:p></o:p></p>
<p><span style='font-size:10.0pt;font-family:"Courier New"'>ERR 13:47:54.788148
RTSOLD: LINK -> LINK</span><o:p></o:p></p>
<p><span style='font-size:10.0pt;font-family:"Courier New"'>NOT 13:47:54.818189
DHCP6: Enable</span><o:p></o:p></p>
<p><span style='font-size:10.0pt;font-family:"Courier New"'>NOT 13:47:54.826348
PAE: SIGIPCFG received...</span><o:p></o:p></p>
<p><span style='font-size:10.0pt;font-family:"Courier New"'>NOT 13:47:54.849317
PAE: SIGIPCFG received...</span><o:p></o:p></p>
<p><span style='font-size:10.0pt;font-family:"Courier New"'>NOT 13:47:54.851249
DHCP: Enable</span><o:p></o:p></p>
<p><span style='font-size:10.0pt;font-family:"Courier New"'>NOT 13:47:54.851528
DHCP: Sending Release...</span><o:p></o:p></p>
<p><span style='font-size:10.0pt;font-family:"Courier New"'>NOT 13:47:54.852957
ESP: send ADMIN, logging = 1, shell = 0, ipconfig = 0</span><o:p></o:p></p>
<p><span style='font-size:10.0pt;font-family:"Courier New"'>NOT 13:47:54.857265
CDP-D: catchipcfg:getdhcpinfo IP:ac1e9e87 domain:charles-stanley.co.uk chngVal:1</span><o:p></o:p></p>
<p><span style='font-size:10.0pt;font-family:"Courier New"'>NOT 13:47:54.860514
CDP-D: catchipcfg:getdhcpinfo IP:ac1e9e87 domain:charles-stanley.co.uk chngVal:1</span><o:p></o:p></p>
<p><span style='font-size:10.0pt;font-family:"Courier New"'>WRN 13:47:54.867931
SECD: WARN:getCTLInfo: ** phone has no CTL</span><o:p></o:p></p>
<p><span style='font-size:10.0pt;font-family:"Courier New"'>WRN 13:47:54.879805
SECD: WARN:getCTLInfo: ** phone has no CTL</span><o:p></o:p></p>
<p><span style='font-size:10.0pt;font-family:"Courier New"'>NOT 13:47:54.903822
CDP-D: catchipcfg:getdhcpinfo IP:ac1e9e87 domain:charles-stanley.co.uk chngVal:1</span><o:p></o:p></p>
<p><span style='font-size:10.0pt;font-family:"Courier New"'>ERR 13:47:54.909865
RTSOLD: opvvlan:4096->4096 advvlan:4096->4096</span><o:p></o:p></p>
<p><span style='font-size:10.0pt;font-family:"Courier New"'>ERR 13:47:54.914566
RTSOLD: LINK -> LINK</span><o:p></o:p></p>
<p><span style='font-size:10.0pt;font-family:"Courier New"'>ERR 13:47:54.920021
RTSOLD: opvvlan:4096->4096 advvlan:4096->4096</span><o:p></o:p></p>
<p><span style='font-size:10.0pt;font-family:"Courier New"'>ERR 13:47:54.921769
RTSOLD: LINK -> LINK</span><o:p></o:p></p>
<p><span style='font-size:10.0pt;font-family:"Courier New"'>NOT 13:47:55.253940
CDP-D: configSelectVLAN: 3 OP_USE_CDP:2 oper:159 cdp:159 lldp:4096 admin:4096
mac:0:1b:c:b1:30:a7</span><o:p></o:p></p>
<p><span style='font-size:10.0pt;font-family:"Courier New"'>ERR 13:47:57.960193
ESP: rcv from tftpClient timed out</span><o:p></o:p></p>
<p><span style='font-size:10.0pt;font-family:"Courier New"'>ERR 13:48:00.960200
ESP: rcv from tftpClient timed out</span><o:p></o:p></p>
<p><span style='font-size:10.0pt;font-family:"Courier New"'>WRN 13:48:02.021966
JVM: Startup Module Loader|cip.sccp.ck:? - Socket Timeout exception:
cip.io.SocketTimeoutException: Connection timed out: Connection timed out</span><o:p></o:p></p>
<p><span style='font-size:10.0pt;font-family:"Courier New"'> Close(d)
Connection ...</span><o:p></o:p></p>
<p><span style='font-size:10.0pt;font-family:"Courier New"'>ERR 13:48:02.033469
JVM: 13:48:02|cip.io.SocketTimeoutException: Connection timed out: Connection
timed out</span><o:p></o:p></p>
<p><span style='font-size:13.5pt;font-family:"Arial","sans-serif"'> <span class=apple-converted-space> </span></span><span style='font-size:10.0pt;
font-family:"Courier New"'>at cip.io.SecureInputStream.socketRead([BII)I(Native
Method)</span><o:p></o:p></p>
<p><span style='font-size:13.5pt;font-family:"Arial","sans-serif"'> <span class=apple-converted-space> </span></span><span style='font-size:10.0pt;
font-family:"Courier New"'>at cip.io.SecureInputStream.read([BII)I(Unknown
Source)</span><o:p></o:p></p>
<p><span style='font-size:13.5pt;font-family:"Arial","sans-serif"'> <span class=apple-converted-space> </span></span><span style='font-size:10.0pt;
font-family:"Courier New"'>at java.io.BufferedInputStream.fill()V(Unknown
Source)</span><o:p></o:p></p>
<p><span style='font-size:13.5pt;font-family:"Arial","sans-serif"'> <span class=apple-converted-space> </span></span><span style='font-size:10.0pt;
font-family:"Courier New"'>at java.io.BufferedInputStream.read()I(Unknown
Source)</span><o:p></o:p></p>
<p><span style='font-size:13.5pt;font-family:"Arial","sans-serif"'> <span class=apple-converted-space> </span></span><span style='font-size:10.0pt;
font-family:"Courier New"'>at java.io.DataInputStream.readInt()I(Unknown Source)</span><o:p></o:p></p>
<p><span style='font-size:13.5pt;font-family:"Arial","sans-serif"'> <span class=apple-converted-space> </span></span><span style='font-size:10.0pt;
font-family:"Courier New"'>at cip.io.i.readInt()I(Unknown Source)</span><o:p></o:p></p>
<p><span style='font-size:13.5pt;font-family:"Arial","sans-serif"'> <span class=apple-converted-space> </span></span><span style='font-size:10.0pt;
font-family:"Courier New"'>at cip.sccp.av.a()Lcip/sccp/br;(Unknown Source)</span><o:p></o:p></p>
<p><span style='font-size:13.5pt;font-family:"Arial","sans-serif"'> <span class=apple-converted-space> </span></span><span style='font-size:10.0pt;
font-family:"Courier New"'>at cip.sccp.ck.e()V(Unknown Source)</span><o:p></o:p></p>
<p><span style='font-size:13.5pt;font-family:"Arial","sans-serif"'> <span class=apple-converted-space> </span></span><span style='font-size:10.0pt;
font-family:"Courier New"'>at cip.sys.l.run()V(Unknown Source)</span><o:p></o:p></p>
<p><span style='font-size:13.5pt;font-family:"Arial","sans-serif"'> <span class=apple-converted-space> </span></span><span style='font-size:10.0pt;
font-family:"Courier New"'>at java.lang.Thread.startup(Z)V(Unknown Source)</span><o:p></o:p></p>
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<p class=MsoNormal style='margin-bottom:13.5pt'><span style='font-size:13.5pt;
font-family:"Arial","sans-serif"'><br>
</span><strong><span style='font-size:7.5pt;font-family:"Arial","sans-serif";
color:#99CC00'>Consider the environment - Think before you print</span></strong><span style='font-size:7.5pt;font-family:"Arial","sans-serif"'><br>
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contents of this email are confidential to the intended recipient and may not
be disclosed. Although it is believed that this email and
any attachments are virus free, it is the responsibility of the recipient
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You are advised that urgent, time-sensitive communications should not be sent
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Details of Charles Stanley group companies and their regulators (where
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