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<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";
color:blue'>Hi Ryan,<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";
color:blue'><o:p>&nbsp;</o:p></span></p>

<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";
color:blue'>The phones are 7970&#8217;s, and the phone load is 8.5.3.<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";
color:blue'><o:p>&nbsp;</o:p></span></p>

<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";
color:blue'>Regards<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";
color:blue'><o:p>&nbsp;</o:p></span></p>

<div>

<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";
color:blue'>James<o:p></o:p></span></p>

</div>

<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";
color:blue'><o:p>&nbsp;</o:p></span></p>

<div>

<BR><FONT SIZE="2"><FONT SIZE="1"><FONT COLOR="#99cc00"><STRONG>Consider the environment - Think before you print</STRONG></FONT><BR></FONT><BR></FONT><FONT SIZE="1">The contents of this email are confidential to the intended recipient and may not be disclosed. Although it is believed that this&nbsp;email&nbsp;and any&nbsp;attachments are virus free, it is the responsibility of the recipient to confirm this. <BR><BR>You are advised that urgent, time-sensitive communications should not be sent by email. We hereby give you notice that a delivery receipt does not constitute acknowledgement or receipt by the intended recipient(s).<BR><BR>Details of Charles Stanley group companies and their regulators (where applicable), can be found at this URL </FONT></FONT><SPAN STYLE="FONT-SIZE: 10pt; FONT-FAMILY: 'Arial','sans-serif'"><A HREF="http://www.charles-stanley.co.uk/contact-us/disclosure/" TITLE="http://www.charles-stanley.co.uk/contact-us/disclosure/"><FONT SIZE="1">http://www.charles-stanley.co.uk/contact-us/disclosure/</FONT></A></SPAN><BR><BR><FONT FACE="Arial">

<p class=MsoNormal><b><span lang=EN-US style='font-size:10.0pt;font-family:
"Tahoma","sans-serif"'>From:</span></b><span lang=EN-US style='font-size:10.0pt;
font-family:"Tahoma","sans-serif"'> Ryan Ratliff [mailto:rratliff@cisco.com] <br>
<b>Sent:</b> 02 July 2010 14:54<br>
<b>To:</b> James Dust<br>
<b>Cc:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> Re: [cisco-voip] Phone reset problem<o:p></o:p></span></p>

</div>

</div>

<p class=MsoNormal><o:p>&nbsp;</o:p></p>

<p class=MsoNormal>I seem to recall a cdp hold timer bug on the switches but
can't find it at the moment. &nbsp;There were also lldp bugs on the phones at
one point. &nbsp;What model and phone load are the phones on this switch?<o:p></o:p></p>

<div>

<p class=MsoNormal><o:p>&nbsp;</o:p></p>

<div>

<div>

<p class=MsoNormal><span style='font-size:13.5pt;font-family:"Helvetica","sans-serif";
color:black'>-Ryan<o:p></o:p></span></p>

</div>

</div>

<p class=MsoNormal><o:p>&nbsp;</o:p></p>

<div>

<div>

<p class=MsoNormal>On Jul 2, 2010, at 9:41 AM, James Dust wrote:<o:p></o:p></p>

</div>

<p class=MsoNormal><br>
<br>
<span class=apple-style-span><span style='font-size:13.5pt;font-family:"Lucida Grande","serif"'><o:p></o:p></span></span></p>

<div>

<div>

<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";
color:blue'>Thanks Ryan,</span><o:p></o:p></p>

</div>

<div>

<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";
color:blue'>&nbsp;</span><o:p></o:p></p>

</div>

<div>

<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";
color:blue'>The switches are a stack of 3750G-48PS&#8217;s running
c3750-ipservicesk9-mz.122-50.SE4 code. The DHCP scope is held locally on the
switches.</span><o:p></o:p></p>

</div>

<div>

<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";
color:blue'>&nbsp;</span><o:p></o:p></p>

</div>

<div>

<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";
color:blue'>They are CDP.</span><o:p></o:p></p>

</div>

<div>

<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";
color:blue'>&nbsp;</span><o:p></o:p></p>

</div>

<div>

<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";
color:blue'>What do you suggest? A code upgrade?</span><o:p></o:p></p>

</div>

<div>

<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";
color:blue'>&nbsp;</span><o:p></o:p></p>

</div>

<div>

<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";
color:blue'>Regards</span><o:p></o:p></p>

</div>

<div>

<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";
color:blue'>&nbsp;</span><o:p></o:p></p>

</div>

<div>

<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";
color:blue'>&nbsp;</span><o:p></o:p></p>

</div>

<div>

<div>

<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";
color:blue'>James Dust<span class=apple-converted-space>&nbsp;</span><br>
Team Leader<span class=apple-converted-space>&nbsp;</span><br>
ICT Network Infrastructure &amp; Communications Department<span class=apple-converted-space>&nbsp;</span><br>
Charles Stanley &amp; Co Ltd<span class=apple-converted-space>&nbsp;</span><br>
Tel: 020 7149 6314<span class=apple-converted-space>&nbsp;</span><br>
Mob: 07989 491136<span class=apple-converted-space>&nbsp;</span><br>
mailto:<span class=apple-converted-space>&nbsp;</span><a href="mailto:james.dust@charles-stanley.co.uk">james.dust@charles-stanley.co.uk</a></span><o:p></o:p></p>

</div>

</div>

<div>

<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";
color:blue'>&nbsp;</span><o:p></o:p></p>

</div>

<div>

<p class=MsoNormal style='margin-bottom:13.5pt'><span style='font-size:13.5pt;
font-family:"Arial","sans-serif"'><br>
</span><strong><span style='font-size:7.5pt;font-family:"Arial","sans-serif";
color:#99CC00'>Consider the environment - Think before you print</span></strong><span style='font-size:7.5pt;font-family:"Arial","sans-serif"'><br>
</span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><br>
</span><span style='font-size:7.5pt;font-family:"Arial","sans-serif"'>The
contents of this email are confidential to the intended recipient and may not
be disclosed. Although it is believed that this&nbsp;email&nbsp;and
any&nbsp;attachments are virus free, it is the responsibility of the recipient
to confirm this.<span class=apple-converted-space>&nbsp;</span><br>
<br>
You are advised that urgent, time-sensitive communications should not be sent
by email. We hereby give you notice that a delivery receipt does not constitute
acknowledgement or receipt by the intended recipient(s).<br>
<br>
Details of Charles Stanley group companies and their regulators (where
applicable), can be found at this URL<span class=apple-converted-space>&nbsp;</span></span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><a href="http://www.charles-stanley.co.uk/contact-us/disclosure/" title="http://www.charles-stanley.co.uk/contact-us/disclosure/"><span style='font-size:7.5pt'>http://www.charles-stanley.co.uk/contact-us/disclosure/</span></a></span><span style='font-size:13.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p>

<div>

<p class=MsoNormal><b><span lang=EN-US style='font-size:10.0pt;font-family:
"Tahoma","sans-serif"'>From:</span></b><span class=apple-converted-space><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>&nbsp;</span></span><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>Ryan
Ratliff [mailto:rratliff@cisco.com]<span class=apple-converted-space>&nbsp;</span><br>
<b>Sent:</b><span class=apple-converted-space>&nbsp;</span>02 July 2010 14:33<br>
<b>To:</b><span class=apple-converted-space>&nbsp;</span>James Dust<br>
<b>Cc:</b><span class=apple-converted-space>&nbsp;</span><a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b><span class=apple-converted-space>&nbsp;</span>Re: [cisco-voip]
Phone reset problem</span><o:p></o:p></p>

</div>

</div>

<div>

<p class=MsoNormal>&nbsp;<o:p></o:p></p>

</div>

<div>

<p class=MsoNormal>NOT 13:47:54.756830 CDP-D: vvlan changed --&gt; New:4096
old:159 4096<o:p></o:p></p>

</div>

<div>

<div>

<p class=MsoNormal>&nbsp;<o:p></o:p></p>

</div>

</div>

<div>

<div>

<p class=MsoNormal>That's all you need to know. &nbsp;The phone's voice vlan
changed, and so it re-IP'd.<o:p></o:p></p>

</div>

</div>

<div>

<div>

<p class=MsoNormal>&nbsp;<o:p></o:p></p>

</div>

</div>

<div>

<div>

<p class=MsoNormal>What type of switch are you using, and is it using CDP or
LLDP?<o:p></o:p></p>

</div>

</div>

<div>

<div>

<p class=MsoNormal>&nbsp;<o:p></o:p></p>

</div>

</div>

<div>

<div>

<div>

<div>

<p class=MsoNormal><span style='font-size:13.5pt;font-family:"Helvetica","sans-serif";
color:black'>-Ryan</span><o:p></o:p></p>

</div>

</div>

</div>

<div>

<p class=MsoNormal>&nbsp;<o:p></o:p></p>

</div>

<div>

<div>

<div>

<p class=MsoNormal>On Jul 2, 2010, at 9:21 AM, James Dust wrote:<o:p></o:p></p>

</div>

</div>

<div>

<p class=MsoNormal><br>
<br>
<br>
<o:p></o:p></p>

</div>

<div>

<p><span style='font-size:10.0pt;font-family:"Courier New"'>We have an issue in
a specific building with it&#8217;s own subnet</span><span class=apple-converted-space><span style='font-size:13.5pt;font-family:"Arial","sans-serif"'>&nbsp;</span></span><span style='font-size:10.0pt;font-family:"Courier New"'>where the IP phones keep
resetting randomly. Below is an extract from one of the console logs from the
phone.</span><o:p></o:p></p>

<p><span style='font-size:10.0pt;font-family:"Courier New"'>Can anyone
interpret what exactly is causing the</span><span class=apple-converted-space><span style='font-size:13.5pt;font-family:"Arial","sans-serif"'>&nbsp;</span></span><span style='font-size:10.0pt;font-family:"Courier New"'>restart?</span><o:p></o:p></p>

<p class=MsoNormal style='margin-bottom:13.5pt'><span style='font-size:13.5pt;
font-family:"Arial","sans-serif"'>&nbsp;</span><o:p></o:p></p>

<p><span style='font-size:10.0pt;font-family:"Courier New"'>NOT 13:33:05.041067
tftpClient: request server6 1 ---&gt; ::</span><o:p></o:p></p>

<p><span style='font-size:10.0pt;font-family:"Courier New"'>NOT 13:33:05.048867
tftpClient: request server 1 ---&gt; 172.30.0.2</span><o:p></o:p></p>

<p><span style='font-size:10.0pt;font-family:"Courier New"'>NOT 13:33:05.056302
ESP: server 1 = 172.30.0.2</span><o:p></o:p></p>

<p><span style='font-size:10.0pt;font-family:"Courier New"'>NOT 13:33:05.062319
tftpClient: request server6 0 ---&gt; ::</span><o:p></o:p></p>

<p><span style='font-size:10.0pt;font-family:"Courier New"'>NOT 13:33:05.063574
ESP: server 2 = ::</span><o:p></o:p></p>

<p><span style='font-size:10.0pt;font-family:"Courier New"'>NOT 13:33:05.068524
tftpClient: request server6 1 ---&gt; ::</span><o:p></o:p></p>

<p><span style='font-size:10.0pt;font-family:"Courier New"'>NOT 13:33:05.070156
ESP: server 3 = ::</span><o:p></o:p></p>

<p><span style='font-size:10.0pt;font-family:"Courier New"'>WRN 13:39:40.597548
JVM: Startup Module Loader|cip.mmgr.dt:? - [MediaMgrSM]: Unhandled Event, State
= StateHandsetOffHook Event = EventSetSpeakerMode</span><o:p></o:p></p>

<p><span style='font-size:10.0pt;font-family:"Courier New"'>WRN 13:39:47.421602
JVM: Startup Module Loader|cip.mmgr.dt:? - [MediaMgrSM]: Unhandled Event, State
= StateOnHook Event = EventSetSpeakerModeOff</span><o:p></o:p></p>

<p><span style='font-size:10.0pt;font-family:"Courier New"'>WRN 13:39:47.423681
JVM: Startup Module Loader|cip.mmgr.dt:? - [MediaMgrSM]: Unhandled Event, State
= StateOnHook Event = EventEndcall</span><o:p></o:p></p>

<p><span style='font-size:10.0pt;font-family:"Courier New"'>NOT 13:47:54.744024
CDP-D: cache clear - + : protoType:2</span><o:p></o:p></p>

<p><span style='font-size:10.0pt;font-family:"Courier New"'>NOT 13:47:54.746317
CDP-D: configSelectVLAN: 3 OP_USE_INIT:0 oper:4096 cdp:4096 lldp:4096
admin:4096 mac:0:1b:c:b1:30:a7</span><o:p></o:p></p>

<p><span style='font-size:10.0pt;font-family:"Courier New"'>NOT 13:47:54.756830
CDP-D: vvlan changed --&gt; New:4096 old:159 4096</span><o:p></o:p></p>

<p><span style='font-size:10.0pt;font-family:"Courier New"'>ERR 13:47:54.757714
CDP-D: setVVLANConfig VVLAN CHANGED --&gt; NEW:4096 OLD:159 4096</span><o:p></o:p></p>

<p><span style='font-size:10.0pt;font-family:"Courier New"'>ERR 13:47:54.759000
CDP-D: setVVLANConfig VVLAN CHANGED --&gt; NEW:4096 OLD:159</span><o:p></o:p></p>

<p><span style='font-size:10.0pt;font-family:"Courier New"'>ERR 13:47:54.759867
ETH_SET_IPV6 call in6_if_brcm_reset</span><o:p></o:p></p>

<p><span style='font-size:10.0pt;font-family:"Courier New"'>ERR 13:47:54.759905
enter in6_if_brcm_reset</span><o:p></o:p></p>

<p><span style='font-size:10.0pt;font-family:"Courier New"'>ERR 13:47:54.759930
exit in6_if_brcm_reset</span><o:p></o:p></p>

<p><span style='font-size:10.0pt;font-family:"Courier New"'>ERR 13:47:54.759949
ETH_SET_IPV6 call in6_if_brcm_up</span><o:p></o:p></p>

<p><span style='font-size:10.0pt;font-family:"Courier New"'>ERR 13:47:54.759967
ETH_SET_IPV6 call in6_if_loopback_up</span><o:p></o:p></p>

<p><span style='font-size:10.0pt;font-family:"Courier New"'>ERR 13:47:54.759989
ETH_SET_IPV6 returned from in6_if_loopback_up</span><o:p></o:p></p>

<p><span style='font-size:10.0pt;font-family:"Courier New"'>NOT 13:47:54.767017
CDP-D: vlan Configured --&gt; New:4096 old:180 :4096</span><o:p></o:p></p>

<p><span style='font-size:10.0pt;font-family:"Courier New"'>ERR 13:47:54.767467
CDP-D: calling ETH_SET_IPV6 from VLanConfig</span><o:p></o:p></p>

<p><span style='font-size:10.0pt;font-family:"Courier New"'>ERR 13:47:54.767792
ETH_SET_IPV6 call in6_if_brcm_reset</span><o:p></o:p></p>

<p><span style='font-size:10.0pt;font-family:"Courier New"'>ERR 13:47:54.767826
enter in6_if_brcm_reset</span><o:p></o:p></p>

<p><span style='font-size:10.0pt;font-family:"Courier New"'>ERR 13:47:54.767848
exit in6_if_brcm_reset</span><o:p></o:p></p>

<p><span style='font-size:10.0pt;font-family:"Courier New"'>ERR 13:47:54.767866
ETH_SET_IPV6 call in6_if_brcm_up</span><o:p></o:p></p>

<p><span style='font-size:10.0pt;font-family:"Courier New"'>ERR 13:47:54.767885
ETH_SET_IPV6 call in6_if_loopback_up</span><o:p></o:p></p>

<p><span style='font-size:10.0pt;font-family:"Courier New"'>ERR 13:47:54.767911
ETH_SET_IPV6 returned from in6_if_loopback_up</span><o:p></o:p></p>

<p><span style='font-size:10.0pt;font-family:"Courier New"'>NOT 13:47:54.775324
PAE: SIGIPCFG received...</span><o:p></o:p></p>

<p><span style='font-size:10.0pt;font-family:"Courier New"'>NOT 13:47:54.776542
CDP-D: Sent SIGNINFO &amp; SIGIPCFG</span><o:p></o:p></p>

<p><span style='font-size:10.0pt;font-family:"Courier New"'>NOT 13:47:54.776840
CDP-D: getCdpExtaInfo: OP:0 Cos:0 Trust:1 lldp.idxOfInterest:-1</span><o:p></o:p></p>

<p><span style='font-size:10.0pt;font-family:"Courier New"'>WRN 13:47:54.777293
CDP-D: cdpSetCos T:1 C:0</span><o:p></o:p></p>

<p><span style='font-size:10.0pt;font-family:"Courier New"'>ERR 13:47:54.785517
RTSOLD: opvvlan:159-&gt;4096 advvlan:4096-&gt;4096</span><o:p></o:p></p>

<p><span style='font-size:10.0pt;font-family:"Courier New"'>ERR 13:47:54.788148
RTSOLD: LINK -&gt; LINK</span><o:p></o:p></p>

<p><span style='font-size:10.0pt;font-family:"Courier New"'>NOT 13:47:54.818189
DHCP6: Enable</span><o:p></o:p></p>

<p><span style='font-size:10.0pt;font-family:"Courier New"'>NOT 13:47:54.826348
PAE: SIGIPCFG received...</span><o:p></o:p></p>

<p><span style='font-size:10.0pt;font-family:"Courier New"'>NOT 13:47:54.849317
PAE: SIGIPCFG received...</span><o:p></o:p></p>

<p><span style='font-size:10.0pt;font-family:"Courier New"'>NOT 13:47:54.851249
DHCP: Enable</span><o:p></o:p></p>

<p><span style='font-size:10.0pt;font-family:"Courier New"'>NOT 13:47:54.851528
DHCP: Sending Release...</span><o:p></o:p></p>

<p><span style='font-size:10.0pt;font-family:"Courier New"'>NOT 13:47:54.852957
ESP: send ADMIN, logging = 1, shell = 0, ipconfig = 0</span><o:p></o:p></p>

<p><span style='font-size:10.0pt;font-family:"Courier New"'>NOT 13:47:54.857265
CDP-D: catchipcfg:getdhcpinfo IP:ac1e9e87 domain:charles-stanley.co.uk chngVal:1</span><o:p></o:p></p>

<p><span style='font-size:10.0pt;font-family:"Courier New"'>NOT 13:47:54.860514
CDP-D: catchipcfg:getdhcpinfo IP:ac1e9e87 domain:charles-stanley.co.uk chngVal:1</span><o:p></o:p></p>

<p><span style='font-size:10.0pt;font-family:"Courier New"'>WRN 13:47:54.867931
SECD: WARN:getCTLInfo: ** phone has no CTL</span><o:p></o:p></p>

<p><span style='font-size:10.0pt;font-family:"Courier New"'>WRN 13:47:54.879805
SECD: WARN:getCTLInfo: ** phone has no CTL</span><o:p></o:p></p>

<p><span style='font-size:10.0pt;font-family:"Courier New"'>NOT 13:47:54.903822
CDP-D: catchipcfg:getdhcpinfo IP:ac1e9e87 domain:charles-stanley.co.uk chngVal:1</span><o:p></o:p></p>

<p><span style='font-size:10.0pt;font-family:"Courier New"'>ERR 13:47:54.909865
RTSOLD: opvvlan:4096-&gt;4096 advvlan:4096-&gt;4096</span><o:p></o:p></p>

<p><span style='font-size:10.0pt;font-family:"Courier New"'>ERR 13:47:54.914566
RTSOLD: LINK -&gt; LINK</span><o:p></o:p></p>

<p><span style='font-size:10.0pt;font-family:"Courier New"'>ERR 13:47:54.920021
RTSOLD: opvvlan:4096-&gt;4096 advvlan:4096-&gt;4096</span><o:p></o:p></p>

<p><span style='font-size:10.0pt;font-family:"Courier New"'>ERR 13:47:54.921769
RTSOLD: LINK -&gt; LINK</span><o:p></o:p></p>

<p><span style='font-size:10.0pt;font-family:"Courier New"'>NOT 13:47:55.253940
CDP-D: configSelectVLAN: 3 OP_USE_CDP:2 oper:159 cdp:159 lldp:4096 admin:4096
mac:0:1b:c:b1:30:a7</span><o:p></o:p></p>

<p><span style='font-size:10.0pt;font-family:"Courier New"'>ERR 13:47:57.960193
ESP: rcv from tftpClient timed out</span><o:p></o:p></p>

<p><span style='font-size:10.0pt;font-family:"Courier New"'>ERR 13:48:00.960200
ESP: rcv from tftpClient timed out</span><o:p></o:p></p>

<p><span style='font-size:10.0pt;font-family:"Courier New"'>WRN 13:48:02.021966
JVM: Startup Module Loader|cip.sccp.ck:? - Socket Timeout exception:
cip.io.SocketTimeoutException: Connection timed out: Connection timed out</span><o:p></o:p></p>

<p><span style='font-size:10.0pt;font-family:"Courier New"'>&nbsp;Close(d)
Connection ...</span><o:p></o:p></p>

<p><span style='font-size:10.0pt;font-family:"Courier New"'>ERR 13:48:02.033469
JVM: 13:48:02|cip.io.SocketTimeoutException: Connection timed out: Connection
timed out</span><o:p></o:p></p>

<p><span style='font-size:13.5pt;font-family:"Arial","sans-serif"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<span class=apple-converted-space>&nbsp;</span></span><span style='font-size:10.0pt;
font-family:"Courier New"'>at cip.io.SecureInputStream.socketRead([BII)I(Native
Method)</span><o:p></o:p></p>

<p><span style='font-size:13.5pt;font-family:"Arial","sans-serif"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<span class=apple-converted-space>&nbsp;</span></span><span style='font-size:10.0pt;
font-family:"Courier New"'>at cip.io.SecureInputStream.read([BII)I(Unknown
Source)</span><o:p></o:p></p>

<p><span style='font-size:13.5pt;font-family:"Arial","sans-serif"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<span class=apple-converted-space>&nbsp;</span></span><span style='font-size:10.0pt;
font-family:"Courier New"'>at java.io.BufferedInputStream.fill()V(Unknown
Source)</span><o:p></o:p></p>

<p><span style='font-size:13.5pt;font-family:"Arial","sans-serif"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<span class=apple-converted-space>&nbsp;</span></span><span style='font-size:10.0pt;
font-family:"Courier New"'>at java.io.BufferedInputStream.read()I(Unknown
Source)</span><o:p></o:p></p>

<p><span style='font-size:13.5pt;font-family:"Arial","sans-serif"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<span class=apple-converted-space>&nbsp;</span></span><span style='font-size:10.0pt;
font-family:"Courier New"'>at java.io.DataInputStream.readInt()I(Unknown Source)</span><o:p></o:p></p>

<p><span style='font-size:13.5pt;font-family:"Arial","sans-serif"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<span class=apple-converted-space>&nbsp;</span></span><span style='font-size:10.0pt;
font-family:"Courier New"'>at cip.io.i.readInt()I(Unknown Source)</span><o:p></o:p></p>

<p><span style='font-size:13.5pt;font-family:"Arial","sans-serif"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<span class=apple-converted-space>&nbsp;</span></span><span style='font-size:10.0pt;
font-family:"Courier New"'>at cip.sccp.av.a()Lcip/sccp/br;(Unknown Source)</span><o:p></o:p></p>

<p><span style='font-size:13.5pt;font-family:"Arial","sans-serif"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<span class=apple-converted-space>&nbsp;</span></span><span style='font-size:10.0pt;
font-family:"Courier New"'>at cip.sccp.ck.e()V(Unknown Source)</span><o:p></o:p></p>

<p><span style='font-size:13.5pt;font-family:"Arial","sans-serif"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<span class=apple-converted-space>&nbsp;</span></span><span style='font-size:10.0pt;
font-family:"Courier New"'>at cip.sys.l.run()V(Unknown Source)</span><o:p></o:p></p>

<p><span style='font-size:13.5pt;font-family:"Arial","sans-serif"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<span class=apple-converted-space>&nbsp;</span></span><span style='font-size:10.0pt;
font-family:"Courier New"'>at java.lang.Thread.startup(Z)V(Unknown Source)</span><o:p></o:p></p>

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<p class=MsoNormal><span style='font-size:13.5pt;font-family:"Arial","sans-serif"'>&nbsp;</span><o:p></o:p></p>

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<p class=MsoNormal><span style='font-size:13.5pt;font-family:"Arial","sans-serif"'>&nbsp;</span><o:p></o:p></p>

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<p class=MsoNormal><span style='font-size:13.5pt;font-family:"Arial","sans-serif"'>&nbsp;</span><o:p></o:p></p>

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<p class=MsoNormal style='margin-bottom:13.5pt'><span style='font-size:13.5pt;
font-family:"Arial","sans-serif"'><br>
</span><strong><span style='font-size:7.5pt;font-family:"Arial","sans-serif";
color:#99CC00'>Consider the environment - Think before you print</span></strong><span style='font-size:7.5pt;font-family:"Arial","sans-serif"'><br>
</span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><br>
</span><span style='font-size:7.5pt;font-family:"Arial","sans-serif"'>The
contents of this email are confidential to the intended recipient and may not
be disclosed. Although it is believed that this&nbsp;email&nbsp;and
any&nbsp;attachments are virus free, it is the responsibility of the recipient
to confirm this.<span class=apple-converted-space>&nbsp;</span><br>
<br>
You are advised that urgent, time-sensitive communications should not be sent
by email. We hereby give you notice that a delivery receipt does not constitute
acknowledgement or receipt by the intended recipient(s).<br>
<br>
Details of Charles Stanley group companies and their regulators (where
applicable), can be found at this URL<span class=apple-converted-space>&nbsp;</span></span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><a href="http://www.charles-stanley.co.uk/contact-us/disclosure/" title="http://www.charles-stanley.co.uk/contact-us/disclosure/"><span style='font-size:7.5pt'>http://www.charles-stanley.co.uk/contact-us/disclosure/</span></a></span><o:p></o:p></p>

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