<html><head></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; ">NOT 13:47:54.756830 CDP-D: vvlan changed --> New:4096 old:159 4096<div><br></div><div>That's all you need to know. The phone's voice vlan changed, and so it re-IP'd.</div><div><br></div><div>What type of switch are you using, and is it using CDP or LLDP?</div><div><span class="Apple-style-span" style="font-size: small;"><br></span></div><div><div>
<span class="Apple-style-span" style="border-collapse: separate; color: rgb(0, 0, 0); font-family: Helvetica; font-size: medium; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; "><div>-Ryan</div></span>
</div>
<br><div><div>On Jul 2, 2010, at 9:21 AM, James Dust wrote:</div><br class="Apple-interchange-newline"><span class="Apple-style-span" style="border-collapse: separate; font-family: 'Lucida Grande'; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; font-size: medium; "><div><p class="fba332e4-ac24-475b-81d9-58d2ad2a2a6c" style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; "><font face="Arial"></font></p><font face="Arial"><p dir="LTR"><span lang="en-gb"></span><span lang="en-gb"></span><span lang="en-gb"><font face="Courier New" size="2">We have an issue in a specific building with it</font></span><span lang="en-gb"></span><span lang="en-gb"></span><span lang="en-gb"><font face="Courier New" size="2">’</font></span><span lang="en-gb"></span><span lang="en-gb"></span><span lang="en-gb"><font face="Courier New" size="2">s own subnet</font></span><span lang="en-gb"></span><span lang="en-gb"></span><span lang="en-gb"><font face="Courier New" size="2"></font></span><span lang="en-gb"></span><span lang="en-gb"></span><span lang="en-gb"><span class="Apple-converted-space"> </span><font face="Courier New" size="2">where the IP phones keep resetting randomly. Below is an extract from one of the console logs from the phone.</font></span></p><p dir="LTR"><span lang="en-gb"><font face="Courier New" size="2">Can anyone interpret what exactly is causing the</font></span><span lang="en-gb"></span><span lang="en-gb"></span><span lang="en-gb"><span class="Apple-converted-space"> </span><font face="Courier New" size="2">restart?</font></span><span lang="en-gb"></span><span lang="en-gb"></span><span lang="en-gb"></span></p><br><br><p dir="LTR"><span lang="en-gb"></span><span lang="en-gb"></span><span lang="en-gb"><font face="Courier New" size="2">NOT 13:33:05.041067 tftpClient: request server6 1 ---> ::</font></span></p><p dir="LTR"><span lang="en-gb"><font face="Courier New" size="2">NOT 13:33:05.048867 tftpClient: request server 1 ---> 172.30.0.2</font></span></p><p dir="LTR"><span lang="en-gb"><font face="Courier New" size="2">NOT 13:33:05.056302 ESP: server 1 = 172.30.0.2</font></span></p><p dir="LTR"><span lang="en-gb"><font face="Courier New" size="2">NOT 13:33:05.062319 tftpClient: request server6 0 ---> ::</font></span></p><p dir="LTR"><span lang="en-gb"><font face="Courier New" size="2">NOT 13:33:05.063574 ESP: server 2 = ::</font></span></p><p dir="LTR"><span lang="en-gb"><font face="Courier New" size="2">NOT 13:33:05.068524 tftpClient: request server6 1 ---> ::</font></span></p><p dir="LTR"><span lang="en-gb"><font face="Courier New" size="2">NOT 13:33:05.070156 ESP: server 3 = ::</font></span></p><p dir="LTR"><span lang="en-gb"><font face="Courier New" size="2">WRN 13:39:40.597548 JVM: Startup Module Loader|cip.mmgr.dt:? - [MediaMgrSM]: Unhandled Event, State = StateHandsetOffHook Event = EventSetSpeakerMode</font></span></p><p dir="LTR"><span lang="en-gb"><font face="Courier New" size="2">WRN 13:39:47.421602 JVM: Startup Module Loader|cip.mmgr.dt:? - [MediaMgrSM]: Unhandled Event, State = StateOnHook Event = EventSetSpeakerModeOff</font></span></p><p dir="LTR"><span lang="en-gb"><font face="Courier New" size="2">WRN 13:39:47.423681 JVM: Startup Module Loader|cip.mmgr.dt:? - [MediaMgrSM]: Unhandled Event, State = StateOnHook Event = EventEndcall</font></span></p><p dir="LTR"><span lang="en-gb"><font face="Courier New" size="2">NOT 13:47:54.744024 CDP-D: cache clear - + : protoType:2</font></span></p><p dir="LTR"><span lang="en-gb"><font face="Courier New" size="2">NOT 13:47:54.746317 CDP-D: configSelectVLAN: 3 OP_USE_INIT:0 oper:4096 cdp:4096 lldp:4096 admin:4096 mac:0:1b:c:b1:30:a7</font></span></p><p dir="LTR"><span lang="en-gb"><font face="Courier New" size="2">NOT 13:47:54.756830 CDP-D: vvlan changed --> New:4096 old:159 4096</font></span></p><p dir="LTR"><span lang="en-gb"><font face="Courier New" size="2">ERR 13:47:54.757714 CDP-D: setVVLANConfig VVLAN CHANGED --> NEW:4096 OLD:159 4096</font></span></p><p dir="LTR"><span lang="en-gb"><font face="Courier New" size="2">ERR 13:47:54.759000 CDP-D: setVVLANConfig VVLAN CHANGED --> NEW:4096 OLD:159</font></span></p><p dir="LTR"><span lang="en-gb"><font face="Courier New" size="2">ERR 13:47:54.759867 ETH_SET_IPV6 call in6_if_brcm_reset</font></span></p><p dir="LTR"><span lang="en-gb"><font face="Courier New" size="2">ERR 13:47:54.759905 enter in6_if_brcm_reset</font></span></p><p dir="LTR"><span lang="en-gb"><font face="Courier New" size="2">ERR 13:47:54.759930 exit in6_if_brcm_reset</font></span></p><p dir="LTR"><span lang="en-gb"><font face="Courier New" size="2">ERR 13:47:54.759949 ETH_SET_IPV6 call in6_if_brcm_up</font></span></p><p dir="LTR"><span lang="en-gb"><font face="Courier New" size="2">ERR 13:47:54.759967 ETH_SET_IPV6 call in6_if_loopback_up</font></span></p><p dir="LTR"><span lang="en-gb"><font face="Courier New" size="2">ERR 13:47:54.759989 ETH_SET_IPV6 returned from in6_if_loopback_up</font></span></p><p dir="LTR"><span lang="en-gb"><font face="Courier New" size="2">NOT 13:47:54.767017 CDP-D: vlan Configured --> New:4096 old:180 :4096</font></span></p><p dir="LTR"><span lang="en-gb"><font face="Courier New" size="2">ERR 13:47:54.767467 CDP-D: calling ETH_SET_IPV6 from VLanConfig</font></span></p><p dir="LTR"><span lang="en-gb"><font face="Courier New" size="2">ERR 13:47:54.767792 ETH_SET_IPV6 call in6_if_brcm_reset</font></span></p><p dir="LTR"><span lang="en-gb"><font face="Courier New" size="2">ERR 13:47:54.767826 enter in6_if_brcm_reset</font></span></p><p dir="LTR"><span lang="en-gb"><font face="Courier New" size="2">ERR 13:47:54.767848 exit in6_if_brcm_reset</font></span></p><p dir="LTR"><span lang="en-gb"><font face="Courier New" size="2">ERR 13:47:54.767866 ETH_SET_IPV6 call in6_if_brcm_up</font></span></p><p dir="LTR"><span lang="en-gb"><font face="Courier New" size="2">ERR 13:47:54.767885 ETH_SET_IPV6 call in6_if_loopback_up</font></span></p><p dir="LTR"><span lang="en-gb"><font face="Courier New" size="2">ERR 13:47:54.767911 ETH_SET_IPV6 returned from in6_if_loopback_up</font></span></p><p dir="LTR"><span lang="en-gb"><font face="Courier New" size="2">NOT 13:47:54.775324 PAE: SIGIPCFG received...</font></span></p><p dir="LTR"><span lang="en-gb"><font face="Courier New" size="2">NOT 13:47:54.776542 CDP-D: Sent SIGNINFO & SIGIPCFG</font></span></p><p dir="LTR"><span lang="en-gb"><font face="Courier New" size="2">NOT 13:47:54.776840 CDP-D: getCdpExtaInfo: OP:0 Cos:0 Trust:1 lldp.idxOfInterest:-1</font></span></p><p dir="LTR"><span lang="en-gb"><font face="Courier New" size="2">WRN 13:47:54.777293 CDP-D: cdpSetCos T:1 C:0</font></span></p><p dir="LTR"><span lang="en-gb"><font face="Courier New" size="2">ERR 13:47:54.785517 RTSOLD: opvvlan:159->4096 advvlan:4096->4096</font></span></p><p dir="LTR"><span lang="en-gb"><font face="Courier New" size="2">ERR 13:47:54.788148 RTSOLD: LINK -> LINK</font></span></p><p dir="LTR"><span lang="en-gb"><font face="Courier New" size="2">NOT 13:47:54.818189 DHCP6: Enable</font></span></p><p dir="LTR"><span lang="en-gb"><font face="Courier New" size="2">NOT 13:47:54.826348 PAE: SIGIPCFG received...</font></span></p><p dir="LTR"><span lang="en-gb"><font face="Courier New" size="2">NOT 13:47:54.849317 PAE: SIGIPCFG received...</font></span></p><p dir="LTR"><span lang="en-gb"><font face="Courier New" size="2">NOT 13:47:54.851249 DHCP: Enable</font></span></p><p dir="LTR"><span lang="en-gb"><font face="Courier New" size="2">NOT 13:47:54.851528 DHCP: Sending Release...</font></span></p><p dir="LTR"><span lang="en-gb"><font face="Courier New" size="2">NOT 13:47:54.852957 ESP: send ADMIN, logging = 1, shell = 0, ipconfig = 0</font></span></p><p dir="LTR"><span lang="en-gb"><font face="Courier New" size="2">NOT 13:47:54.857265 CDP-D: catchipcfg:getdhcpinfo IP:ac1e9e87 domain:charles-stanley.co.uk chngVal:1</font></span></p><p dir="LTR"><span lang="en-gb"><font face="Courier New" size="2">NOT 13:47:54.860514 CDP-D: catchipcfg:getdhcpinfo IP:ac1e9e87 domain:charles-stanley.co.uk chngVal:1</font></span></p><p dir="LTR"><span lang="en-gb"><font face="Courier New" size="2">WRN 13:47:54.867931 SECD: WARN:getCTLInfo: ** phone has no CTL</font></span></p><p dir="LTR"><span lang="en-gb"><font face="Courier New" size="2">WRN 13:47:54.879805 SECD: WARN:getCTLInfo: ** phone has no CTL</font></span></p><p dir="LTR"><span lang="en-gb"><font face="Courier New" size="2">NOT 13:47:54.903822 CDP-D: catchipcfg:getdhcpinfo IP:ac1e9e87 domain:charles-stanley.co.uk chngVal:1</font></span></p><p dir="LTR"><span lang="en-gb"><font face="Courier New" size="2">ERR 13:47:54.909865 RTSOLD: opvvlan:4096->4096 advvlan:4096->4096</font></span></p><p dir="LTR"><span lang="en-gb"><font face="Courier New" size="2">ERR 13:47:54.914566 RTSOLD: LINK -> LINK</font></span></p><p dir="LTR"><span lang="en-gb"><font face="Courier New" size="2">ERR 13:47:54.920021 RTSOLD: opvvlan:4096->4096 advvlan:4096->4096</font></span></p><p dir="LTR"><span lang="en-gb"><font face="Courier New" size="2">ERR 13:47:54.921769 RTSOLD: LINK -> LINK</font></span></p><p dir="LTR"><span lang="en-gb"><font face="Courier New" size="2">NOT 13:47:55.253940 CDP-D: configSelectVLAN: 3 OP_USE_CDP:2 oper:159 cdp:159 lldp:4096 admin:4096 mac:0:1b:c:b1:30:a7</font></span></p><p dir="LTR"><span lang="en-gb"><font face="Courier New" size="2">ERR 13:47:57.960193 ESP: rcv from tftpClient timed out</font></span></p><p dir="LTR"><span lang="en-gb"><font face="Courier New" size="2">ERR 13:48:00.960200 ESP: rcv from tftpClient timed out</font></span></p><p dir="LTR"><span lang="en-gb"><font face="Courier New" size="2">WRN 13:48:02.021966 JVM: Startup Module Loader|cip.sccp.ck:? - Socket Timeout exception: cip.io.SocketTimeoutException: Connection timed out: Connection timed out</font></span></p><p dir="LTR"><span lang="en-gb"><font face="Courier New" size="2"> Close(d) Connection ...</font></span></p><p dir="LTR"><span lang="en-gb"><font face="Courier New" size="2">ERR 13:48:02.033469 JVM: 13:48:02|cip.io.SocketTimeoutException: Connection timed out: Connection timed out</font></span></p><p dir="LTR"><span lang="en-gb"> <span class="Apple-converted-space"> </span><font face="Courier New" size="2">at cip.io.SecureInputStream.socketRead([BII)I(Native Method)</font></span></p><p dir="LTR"><span lang="en-gb"> <span class="Apple-converted-space"> </span><font face="Courier New" size="2">at cip.io.SecureInputStream.read([BII)I(Unknown Source)</font></span></p><p dir="LTR"><span lang="en-gb"> <span class="Apple-converted-space"> </span><font face="Courier New" size="2">at java.io.BufferedInputStream.fill()V(Unknown Source)</font></span></p><p dir="LTR"><span lang="en-gb"> <span class="Apple-converted-space"> </span><font face="Courier New" size="2">at java.io.BufferedInputStream.read()I(Unknown Source)</font></span></p><p dir="LTR"><span lang="en-gb"> <span class="Apple-converted-space"> </span><font face="Courier New" size="2">at java.io.DataInputStream.readInt()I(Unknown Source)</font></span></p><p dir="LTR"><span lang="en-gb"> <span class="Apple-converted-space"> </span><font face="Courier New" size="2">at cip.io.i.readInt()I(Unknown Source)</font></span></p><p dir="LTR"><span lang="en-gb"> <span class="Apple-converted-space"> </span><font face="Courier New" size="2">at cip.sccp.av.a()Lcip/sccp/br;(Unknown Source)</font></span></p><p dir="LTR"><span lang="en-gb"> <span class="Apple-converted-space"> </span><font face="Courier New" size="2">at cip.sccp.ck.e()V(Unknown Source)</font></span></p><p dir="LTR"><span lang="en-gb"> <span class="Apple-converted-space"> </span><font face="Courier New" size="2">at cip.sys.l.run()V(Unknown Source)</font></span></p><p dir="LTR"><span lang="en-gb"> <span class="Apple-converted-space"> </span><font face="Courier New" size="2">at java.lang.Thread.startup(Z)V(Unknown Source)</font></span></p><div><span lang="en-gb"></span><br class="webkit-block-placeholder"></div><div><span lang="en-gb"></span><span lang="en-gb"></span><span lang="en-gb"></span><br class="webkit-block-placeholder"></div><div><span lang="en-gb"></span><br 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