Correct, the Gen 1 phones don't have a light in the button, but they do display presence indicators on the screen.<div><br></div><div>BTW, if someone else has an upgraded 7.x to 8.x running and can setup a new phone and test a quick BLF, I'd like to see if this can be reproduced quickly. </div>
<div><br></div><div>Thanks much!</div><div>Charles</div><div><br><br><div class="gmail_quote">On Tue, Jul 6, 2010 at 12:54 PM, James Buchanan <span dir="ltr"><<a href="mailto:jbuchanan@ctiusa.com">jbuchanan@ctiusa.com</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex;">
<div lang="EN-US" link="blue" vlink="purple">
<div>
<p class="MsoNormal"><span style="font-size:11.0pt;color:#1F497D">They do—they just don’t have the “L” part of that </span><span style="font-size:11.0pt;font-family:Wingdings;color:#1F497D">J</span><span style="font-size:11.0pt;color:#1F497D"></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;color:#1F497D"> </span></p>
<div>
<p class="MsoNormal"><b><span style="font-size:7.0pt;color:#7F7F7F">James Buchanan </span></b><span style="font-size:7.0pt;color:#7E7E7E">|</span><b><span style="font-size:7.0pt;color:#7F7F7F">
Senior Network Engineer </span></b><span style="font-size:7.0pt;color:#7E7E7E">|</span><span style="font-size:7.0pt;color:#7F7F7F"> <b>South Region </b></span><span style="font-size:7.0pt;color:#7E7E7E">|</span><b><span style="font-size:7.0pt;color:#7F7F7F">
Presidio Networked Solutions <br>
12 Cadillac Dr, Suite 130, Brentwood, TN 37027 </span></b><span style="font-size:7.0pt;color:#7E7E7E">|</span><b><span style="font-size:7.0pt;color:#7F7F7F"> </span></b><b><span style="font-size:7.0pt;color:#7E7E7E"><a href="mailto:jbuchanan@ctiusa.com" target="_blank">jbuchanan@presidio.com</a><br>
</span></b><b><span style="font-size:7.0pt;color:#7F7F7F">D: 615-866-5729</span></b><span style="font-size:7.0pt;color:#7F7F7F"> </span><span style="font-size:7.0pt;color:#7E7E7E">| <b>F:</b>
</span><b><span style="font-size:7.0pt;color:#7F7F7F">615-866-5781</span></b><span style="font-size:7.0pt;color:#7F7F7F"> | </span><b><span style="font-size:7.0pt;color:#7E7E7E"><a href="http://www.presidio.com" target="_blank">www.presidio.com</a></span></b><span style="font-size:7.0pt;color:#1F497D"> <</span><b><span style="font-size:7.0pt;color:#7E7E7E"><a href="http://www.presidio.com" target="_blank">http://www.presidio.com</a></span></b><span style="font-size:7.0pt;color:#1F497D">> </span></p>
<p class="MsoNormal"><b><span style="font-size:7.0pt;color:#7F7F7F">CCIE #25863, Voice</span></b><span style="font-size:7.0pt;color:#1F497D"><br>
<br>
</span><span style="font-size:11.0pt;color:#1F497D"></span></p>
</div>
<p class="MsoNormal"><span style="font-size:11.0pt;color:#1F497D"> </span></p>
<div>
<div style="border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:10.0pt">From:</span></b><span style="font-size:10.0pt">
<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a> [mailto:<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>] <b>On
Behalf Of </b>Dennis Heim<br>
<b>Sent:</b> Tuesday, July 06, 2010 12:44 PM<br>
<b>To:</b> Charles Goldsmith; voip puck<br>
<b>Subject:</b> Re: [cisco-voip] blf on 8.0.2c</span></p>
</div>
</div><div><div></div><div class="h5">
<p class="MsoNormal"> </p>
<p class="MsoNormal"><span style="font-size:11.0pt;color:#1F497D">I didn’t think the gen 1 phones supported BLF functionality.</span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;color:#1F497D"> </span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;color:#1F497D">Dennis
Heim<br>
Network Voice Engineer<br>
CDW Advanced Technology Services<br>
11711 N. Meridian Street, Suite 225<br>
Carmel, IN 46032<br>
<br>
317.569.4255 Office<br>
</span><span style="font-size:10.0pt;color:black">317.569.4201 Fax<br>
</span><span style="font-size:10.0pt;color:#1F497D">317.694.6070 Cell</span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;color:#1F497D"><a href="mailto:dennis.heim@cdw.com" title="mailto:dennis.heim@berbee.com" target="_blank">dennis.heim@cdw.com</a><br>
</span><span style="color:#1F497D"><a href="http://www.cdw.com/content/solutions/unified-communications/" target="_blank">cdw.com/content/solutions/unified-communications/</a></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> </span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;color:#1F497D"> </span></p>
<p class="MsoNormal"><b><span style="font-size:10.0pt">From:</span></b><span style="font-size:10.0pt"> <a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>
[mailto:<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>] <b>On Behalf Of </b>Charles
Goldsmith<br>
<b>Sent:</b> Tuesday, July 06, 2010 1:35 PM<br>
<b>To:</b> voip puck<br>
<b>Subject:</b> [cisco-voip] blf on 8.0.2c</span></p>
<p class="MsoNormal"> </p>
<p class="MsoNormal">I just opened a TAC case on an interesting thing that seems
like a bug. I upgraded our 7.1.3 CUCM last week to 8.0.2c, and after
testing for several hours, everything seemed perfect.</p>
<div>
<p class="MsoNormal"> </p>
</div>
<div>
<p class="MsoNormal">Fast forward to today, I get asked to add a few new
phones with BLF's programmed. The phones are 7960 and program fine with
the extension, however, the BLF's are empty, the Label doesn't show, let alone
the BLF symbol on the display. Editting an existing phone that has BLF's
act normally.</p>
</div>
<div>
<p class="MsoNormal"> </p>
</div>
<div>
<p class="MsoNormal">Doing a super copy of the working phone (one on my desk)
doesn't resolve the issue, still no BLF's, but the Line 1 copies just fine.</p>
</div>
<div>
<p class="MsoNormal"> </p>
</div>
<div>
<p class="MsoNormal">Very bizarre behavior. A few quick searches through
the release notes on 8.0.2 and 8.0.2c didn't show anything specific to this
issue, however there are two BLF caveats, but they have to do with empty
partitions, and I'm using non-empty partitions with these phones and BLFs.</p>
</div>
<div>
<p class="MsoNormal"> </p>
</div>
<div>
<p class="MsoNormal">Anyone else run into this issue?</p>
</div>
<div>
<p class="MsoNormal">Charles</p>
</div>
</div></div></div>
</div>
</blockquote></div><br></div>