If the CTI RP is forwarding all calls to Unity, then it would hit the phones mailbox because that is the original called number.<br><br><div class="gmail_quote">On Tue, Jul 6, 2010 at 9:25 AM, Haas, Neal <span dir="ltr"><<a href="mailto:nhaas@co.fresno.ca.us">nhaas@co.fresno.ca.us</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex;"><div lang="EN-US" link="blue" vlink="purple"><div><p class="MsoNormal">I am trying to forward some phones to a CTI route point. When I call the phone it will not forward to the CTI route point, but instead goes to the phones mail box? How do I solve this so that it forwards to the CTI route point.</p>
<p class="MsoNormal"> </p><p class="MsoNormal">The CTI Route point is actually a phone tree on Unity conn.,</p><p class="MsoNormal"> </p><p class="MsoNormal" style="text-autospace:none"><span style="font-size:10.0pt;font-family:"Courier New";color:#1F497D">Neal Haas</span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:10.0pt;font-family:"Courier New";color:#1F497D">County Of Fresno</span></p><p class="MsoNormal" style="text-autospace:none"><span style="font-size:10.0pt;font-family:"Courier New";color:#1F497D">IT Analyst - ITSD, Communications</span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:10.0pt;color:#1F497D">1020 S 10th St</span><span style="color:#1F497D"><br></span><span style="font-size:10.0pt;color:#1F497D">Fresno, CA 93702</span><span style="color:#1F497D"> </span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:10.0pt;font-family:"Courier New";color:#1F497D">Desk 559.600.5890</span></p><p class="MsoNormal"> </p></div></div><br>_______________________________________________<br>
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