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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>I didn’t think the gen 1 phones supported BLF functionality.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D'>Dennis Heim<br>Network Voice Engineer<br>CDW Advanced Technology Services<br>11711 N. Meridian Street, Suite 225<br>Carmel, IN 46032<br><br>317.569.4255 Office<br></span><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'>317.569.4201 Fax<br></span><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D'>317.694.6070 Cell<o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><a href="mailto:dennis.heim@cdw.com" title="mailto:dennis.heim@berbee.com"><span style='color:blue'>dennis.heim@cdw.com</span></a><br></span><span style='color:#1F497D'><a href="http://www.cdw.com/content/solutions/unified-communications/"><span style='color:blue'>cdw.com/content/solutions/unified-communications/</span></a><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b>On Behalf Of </b>Charles Goldsmith<br><b>Sent:</b> Tuesday, July 06, 2010 1:35 PM<br><b>To:</b> voip puck<br><b>Subject:</b> [cisco-voip] blf on 8.0.2c<o:p></o:p></span></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>I just opened a TAC case on an interesting thing that seems like a bug. I upgraded our 7.1.3 CUCM last week to 8.0.2c, and after testing for several hours, everything seemed perfect.<o:p></o:p></p><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>Fast forward to today, I get asked to add a few new phones with BLF's programmed. The phones are 7960 and program fine with the extension, however, the BLF's are empty, the Label doesn't show, let alone the BLF symbol on the display. Editting an existing phone that has BLF's act normally.<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>Doing a super copy of the working phone (one on my desk) doesn't resolve the issue, still no BLF's, but the Line 1 copies just fine.<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>Very bizarre behavior. A few quick searches through the release notes on 8.0.2 and 8.0.2c didn't show anything specific to this issue, however there are two BLF caveats, but they have to do with empty partitions, and I'm using non-empty partitions with these phones and BLFs.<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>Anyone else run into this issue?<o:p></o:p></p></div><div><p class=MsoNormal>Charles<o:p></o:p></p></div></div></body></html>