<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40">
<head>
<META HTTP-EQUIV="Content-Type" CONTENT="text/html; charset=us-ascii">
<meta name=Generator content="Microsoft Word 12 (filtered medium)">
<style>
<!--
/* Font Definitions */
@font-face
{font-family:Wingdings;
panose-1:5 0 0 0 0 0 0 0 0 0;}
@font-face
{font-family:Wingdings;
panose-1:5 0 0 0 0 0 0 0 0 0;}
@font-face
{font-family:Calibri;
panose-1:2 15 5 2 2 2 4 3 2 4;}
@font-face
{font-family:Tahoma;
panose-1:2 11 6 4 3 5 4 4 2 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0cm;
margin-bottom:.0001pt;
font-size:12.0pt;
font-family:"Times New Roman","serif";}
a:link, span.MsoHyperlink
{mso-style-priority:99;
color:blue;
text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
{mso-style-priority:99;
color:purple;
text-decoration:underline;}
span.E-MailFormatvorlage17
{mso-style-type:personal-reply;
font-family:"Calibri","sans-serif";
color:#1F497D;}
.MsoChpDefault
{mso-style-type:export-only;}
@page WordSection1
{size:612.0pt 792.0pt;
margin:70.85pt 70.85pt 2.0cm 70.85pt;}
div.WordSection1
{page:WordSection1;}
-->
</style>
<!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]-->
</head>
<body lang=DE link=blue vlink=purple>
<div class=WordSection1>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Hi,<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>i am using 8.0.2-40000-1 and i just configured a BLF on a 7940
Phone. The BLF works as a normal SD Button and it does not show any Presence
information. As far as I know these old Phones do not support BLF. I have never
seen any of these old Phones with BLF working.<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>/Robert<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm'>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>Von:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>
cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b>Im
Auftrag von </b>Charles Goldsmith<br>
<b>Gesendet:</b> Dienstag, 6. Juli 2010 22:58<br>
<b>An:</b> James Buchanan<br>
<b>Cc:</b> voip puck<br>
<b>Betreff:</b> Re: [cisco-voip] blf on 8.0.2c<o:p></o:p></span></p>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Correct, the Gen 1 phones don't have a light in the button,
but they do display presence indicators on the screen.<o:p></o:p></p>
<div>
<p class=MsoNormal><o:p> </o:p></p>
</div>
<div>
<p class=MsoNormal>BTW, if someone else has an upgraded 7.x to 8.x running and
can setup a new phone and test a quick BLF, I'd like to see if this can be
reproduced quickly. <o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><o:p> </o:p></p>
</div>
<div>
<p class=MsoNormal>Thanks much!<o:p></o:p></p>
</div>
<div>
<p class=MsoNormal>Charles<o:p></o:p></p>
</div>
<div>
<p class=MsoNormal style='margin-bottom:12.0pt'><o:p> </o:p></p>
<div>
<p class=MsoNormal>On Tue, Jul 6, 2010 at 12:54 PM, James Buchanan <<a
href="mailto:jbuchanan@ctiusa.com">jbuchanan@ctiusa.com</a>> wrote:<o:p></o:p></p>
<div>
<div>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
lang=EN-US style='font-size:11.0pt;color:#1F497D'>They do—they just don’t have
the “L” part of that </span><span lang=EN-US style='font-size:11.0pt;
font-family:Wingdings;color:#1F497D'>J</span><span lang=EN-US><o:p></o:p></span></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
lang=EN-US style='font-size:11.0pt;color:#1F497D'> </span><span
lang=EN-US><o:p></o:p></span></p>
<div>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span
lang=EN-US style='font-size:7.0pt;color:#7F7F7F'>James Buchanan </span></b><span
lang=EN-US style='font-size:7.0pt;color:#7E7E7E'>|</span><b><span lang=EN-US
style='font-size:7.0pt;color:#7F7F7F'> Senior Network Engineer </span></b><span
lang=EN-US style='font-size:7.0pt;color:#7E7E7E'>|</span><span lang=EN-US
style='font-size:7.0pt;color:#7F7F7F'> <b>South Region </b></span><span
lang=EN-US style='font-size:7.0pt;color:#7E7E7E'>|</span><b><span lang=EN-US
style='font-size:7.0pt;color:#7F7F7F'> Presidio Networked Solutions <br>
12 Cadillac Dr, Suite 130, Brentwood, TN 37027 </span></b><span lang=EN-US
style='font-size:7.0pt;color:#7E7E7E'>|</span><b><span lang=EN-US
style='font-size:7.0pt;color:#7F7F7F'> </span></b><b><span lang=EN-US
style='font-size:7.0pt;color:#7E7E7E'><a href="mailto:jbuchanan@ctiusa.com"
target="_blank">jbuchanan@presidio.com</a><br>
</span></b><b><span lang=EN-US style='font-size:7.0pt;color:#7F7F7F'>D:
615-866-5729</span></b><span lang=EN-US style='font-size:7.0pt;color:#7F7F7F'> </span><span
lang=EN-US style='font-size:7.0pt;color:#7E7E7E'>| <b>F:</b> </span><b><span
lang=EN-US style='font-size:7.0pt;color:#7F7F7F'>615-866-5781</span></b><span
lang=EN-US style='font-size:7.0pt;color:#7F7F7F'> | </span><b><span lang=EN-US
style='font-size:7.0pt;color:#7E7E7E'><a href="http://www.presidio.com"
target="_blank">www.presidio.com</a></span></b><span lang=EN-US
style='font-size:7.0pt;color:#1F497D'> <</span><b><span lang=EN-US
style='font-size:7.0pt;color:#7E7E7E'><a href="http://www.presidio.com"
target="_blank">http://www.presidio.com</a></span></b><span lang=EN-US
style='font-size:7.0pt;color:#1F497D'>> </span><span lang=EN-US><o:p></o:p></span></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;margin-bottom:12.0pt'><b><span
lang=EN-US style='font-size:7.0pt;color:#7F7F7F'>CCIE #25863, Voice</span></b><span
lang=EN-US><o:p></o:p></span></p>
</div>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
lang=EN-US style='font-size:11.0pt;color:#1F497D'> </span><span
lang=EN-US><o:p></o:p></span></p>
<div>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm'>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span
lang=EN-US style='font-size:10.0pt'>From:</span></b><span lang=EN-US
style='font-size:10.0pt'> <a href="mailto:cisco-voip-bounces@puck.nether.net"
target="_blank">cisco-voip-bounces@puck.nether.net</a> [mailto:<a
href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>]
<b>On Behalf Of </b>Dennis Heim<br>
<b>Sent:</b> Tuesday, July 06, 2010 12:44 PM<br>
<b>To:</b> Charles Goldsmith; voip puck<br>
<b>Subject:</b> Re: [cisco-voip] blf on 8.0.2c</span><span lang=EN-US><o:p></o:p></span></p>
</div>
</div>
<div>
<div>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
lang=EN-US> <o:p></o:p></span></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
lang=EN-US style='font-size:11.0pt;color:#1F497D'>I didn’t think the gen 1
phones supported BLF functionality.</span><span lang=EN-US><o:p></o:p></span></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
lang=EN-US style='font-size:11.0pt;color:#1F497D'> </span><span
lang=EN-US><o:p></o:p></span></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
lang=EN-US style='font-size:10.0pt;color:#1F497D'>Dennis Heim<br>
Network Voice Engineer<br>
CDW Advanced Technology Services<br>
11711 N. Meridian Street, Suite 225<br>
Carmel, IN 46032<br>
<br>
317.569.4255 Office<br>
</span><span lang=EN-US style='font-size:10.0pt;color:black'>317.569.4201 Fax<br>
</span><span lang=EN-US style='font-size:10.0pt;color:#1F497D'>317.694.6070
Cell</span><span lang=EN-US><o:p></o:p></span></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
lang=EN-US style='font-size:11.0pt;color:#1F497D'><a
href="mailto:dennis.heim@cdw.com" target="_blank"
title="mailto:dennis.heim@berbee.com">dennis.heim@cdw.com</a><br>
</span><span lang=EN-US style='color:#1F497D'><a
href="http://www.cdw.com/content/solutions/unified-communications/"
target="_blank">cdw.com/content/solutions/unified-communications/</a></span><span
lang=EN-US><o:p></o:p></span></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
lang=EN-US style='color:#1F497D'> </span><span lang=EN-US><o:p></o:p></span></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
lang=EN-US style='font-size:11.0pt;color:#1F497D'> </span><span
lang=EN-US><o:p></o:p></span></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span
lang=EN-US style='font-size:10.0pt'>From:</span></b><span lang=EN-US
style='font-size:10.0pt'> <a href="mailto:cisco-voip-bounces@puck.nether.net"
target="_blank">cisco-voip-bounces@puck.nether.net</a> [mailto:<a
href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>]
<b>On Behalf Of </b>Charles Goldsmith<br>
<b>Sent:</b> Tuesday, July 06, 2010 1:35 PM<br>
<b>To:</b> voip puck<br>
<b>Subject:</b> [cisco-voip] blf on 8.0.2c</span><span lang=EN-US><o:p></o:p></span></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
lang=EN-US> <o:p></o:p></span></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
lang=EN-US>I just opened a TAC case on an interesting thing that seems like a
bug. I upgraded our 7.1.3 CUCM last week to 8.0.2c, and after testing for
several hours, everything seemed perfect.<o:p></o:p></span></p>
<div>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
lang=EN-US> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
lang=EN-US>Fast forward to today, I get asked to add a few new phones
with BLF's programmed. The phones are 7960 and program fine with the
extension, however, the BLF's are empty, the Label doesn't show, let alone the
BLF symbol on the display. Editting an existing phone that has BLF's act
normally.<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
lang=EN-US> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
lang=EN-US>Doing a super copy of the working phone (one on my desk) doesn't
resolve the issue, still no BLF's, but the Line 1 copies just fine.<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
lang=EN-US> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
lang=EN-US>Very bizarre behavior. A few quick searches through the
release notes on 8.0.2 and 8.0.2c didn't show anything specific to this issue,
however there are two BLF caveats, but they have to do with empty partitions,
and I'm using non-empty partitions with these phones and BLFs.<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
lang=EN-US> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
lang=EN-US>Anyone else run into this issue?<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
lang=EN-US>Charles<o:p></o:p></span></p>
</div>
</div>
</div>
</div>
</div>
</div>
<p class=MsoNormal><o:p> </o:p></p>
</div>
</div>
</body>
</html>