<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40"><head><META HTTP-EQUIV="Content-Type" CONTENT="text/html; charset=us-ascii"><meta name=Generator content="Microsoft Word 14 (filtered medium)"><style><!--
/* Font Definitions */
@font-face
{font-family:Calibri;
panose-1:2 15 5 2 2 2 4 3 2 4;}
@font-face
{font-family:Tahoma;
panose-1:2 11 6 4 3 5 4 4 2 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0in;
margin-bottom:.0001pt;
font-size:11.0pt;
font-family:"Calibri","sans-serif";}
a:link, span.MsoHyperlink
{mso-style-priority:99;
color:blue;
text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
{mso-style-priority:99;
color:purple;
text-decoration:underline;}
span.EmailStyle17
{mso-style-type:personal;
font-family:"Calibri","sans-serif";
color:windowtext;}
span.EmailStyle18
{mso-style-type:personal-reply;
font-family:"Calibri","sans-serif";
color:#1F497D;}
.MsoChpDefault
{mso-style-type:export-only;
font-size:10.0pt;}
@page WordSection1
{size:8.5in 11.0in;
margin:1.0in 1.0in 1.0in 1.0in;}
div.WordSection1
{page:WordSection1;}
--></style><!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='color:#1F497D'>In the Cisco Agent Desktop guide there is a section on configuring IP Phone Agent (aka IPPA), you can read that or Google for IP Phone Agent. You have to setup the Service in CallManager first, push Service to phone. Then they use the Service button on Phone to login to IPPA, then hit Ready, etc.<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b>On Behalf Of </b>Leetun, Rob<br><b>Sent:</b> Wednesday, July 07, 2010 11:50 AM<br><b>To:</b> cisco-voip@puck.nether.net<br><b>Subject:</b> [cisco-voip] UCCX agent 5.x<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Hi,<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Is there a way to separate the agent away from the computer and have it just on the phone?<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Thanks.<o:p></o:p></p><p class=MsoNormal><span style='font-size:10.5pt'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:10.5pt'>Rob<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.5pt'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Times New Roman","serif"'>Robert Leetun<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Times New Roman","serif"'>Network Engineer<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Times New Roman","serif"'>Boulder County Information Technology<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Times New Roman","serif"'>2025 14th Street<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Times New Roman","serif"'>Boulder, CO 80302<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Times New Roman","serif"'>303 441-3866 (W)<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Times New Roman","serif"'>303 441-3983 (F)<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Times New Roman","serif"'><a href="mailto:arees@bouldercounty.org">rleetun@bouldercounty.org</a><o:p></o:p></span></p><p class=MsoNormal><o:p> </o:p></p></div></body></html>
<HTML><BODY><P><hr size=1></P>
<P><STRONG>
Disclaimer:
This e-mail communication and any attachments may contain confidential and privileged information and is for use by the designated addressee(s) named above only. If you are not the intended addressee, you are hereby notified that you have received this communication in error and that any use or reproduction of this email or its contents is strictly prohibited and may be unlawful. If you have received this communication in error, please notify us immediately by replying to this message and deleting it from your computer. Thank you.
</STRONG></P></BODY></HTML>