UCCX 7 lets has a web based browser agent as well.<div><br></div><div>Cheers,</div><div><br></div><div>Tim.<br><br><div class="gmail_quote">On Thu, Jul 8, 2010 at 12:03 AM, Jason Aarons (US) <span dir="ltr"><<a href="mailto:jason.aarons@us.didata.com">jason.aarons@us.didata.com</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex;"><div lang="EN-US" link="blue" vlink="purple"><div><p class="MsoNormal"><span style="color:#1F497D">In the Cisco Agent Desktop guide there is a section on configuring IP Phone Agent (aka IPPA), you can read that or Google for IP Phone Agent. You have to setup the Service in CallManager first, push Service to phone. Then they use the Service button on Phone to login to IPPA, then hit Ready, etc.</span></p>
<p class="MsoNormal"><span style="color:#1F497D"> </span></p><p class="MsoNormal"><span style="color:#1F497D"> </span></p><p class="MsoNormal"><span style="color:#1F497D"> </span></p><div><div style="border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:10.0pt">From:</span></b><span style="font-size:10.0pt"> <a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a> [mailto:<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>] <b>On Behalf Of </b>Leetun, Rob<br>
<b>Sent:</b> Wednesday, July 07, 2010 11:50 AM</span></p><div class="im"><br><b>To:</b> <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br><b>Subject:</b> [cisco-voip] UCCX agent 5.x</div>
<p></p></div></div><p class="MsoNormal"> </p><p class="MsoNormal">Hi,</p><div><div></div><div class="h5"><p class="MsoNormal"> </p><p class="MsoNormal">Is there a way to separate the agent away from the computer and have it just on the phone?</p>
<p class="MsoNormal"> </p><p class="MsoNormal">Thanks.</p><p class="MsoNormal"><span style="font-size:10.5pt"> </span></p><p class="MsoNormal"><span style="font-size:10.5pt">Rob</span></p><p class="MsoNormal"><span style="font-size:10.5pt"> </span></p>
<p class="MsoNormal"><span style="font-size:10.5pt;font-family:"Times New Roman","serif"">Robert Leetun</span></p><p class="MsoNormal"><span style="font-size:10.5pt;font-family:"Times New Roman","serif"">Network Engineer</span></p>
<p class="MsoNormal"><span style="font-size:10.5pt;font-family:"Times New Roman","serif"">Boulder County Information Technology</span></p><p class="MsoNormal"><span style="font-size:10.5pt;font-family:"Times New Roman","serif"">2025 14th Street</span></p>
<p class="MsoNormal"><span style="font-size:10.5pt;font-family:"Times New Roman","serif"">Boulder, CO 80302</span></p><p class="MsoNormal"><span style="font-size:10.5pt;font-family:"Times New Roman","serif"">303 441-3866 (W)</span></p>
<p class="MsoNormal"><span style="font-size:10.5pt;font-family:"Times New Roman","serif"">303 441-3983 (F)</span></p><p class="MsoNormal"><span style="font-size:10.5pt;font-family:"Times New Roman","serif""><a href="mailto:arees@bouldercounty.org" target="_blank">rleetun@bouldercounty.org</a></span></p>
<p class="MsoNormal"> </p></div></div></div></div>
<div><p></p><hr size="1"><p></p><div class="im">
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