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Jonathan,<br>
<br>
Nice find. I vaguely recall that changing the number/type of line
provisioning requires restart due to limitations in some phone
platforms. Is it possible to make those consistent and test?<br>
<br>
/Wes<br>
<br>
On Thursday, July 08, 2010 4:37:46 PM, Madziarczyk, Jonathan
<a class="moz-txt-link-rfc2396E" href="mailto:JMad@cityofevanston.org"><JMad@cityofevanston.org></a> wrote:<br>
<blockquote
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<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span
style="font-size: 10pt; font-family: Arial; color: navy;">So I’ve been
over this thing a couple of
times now…. There were two discrepancies, the
<MissedCallLoggingOption>
and <versionStamp> tags.<o:p></o:p></span></font></p>
<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span
style="font-size: 10pt; font-family: Arial; color: navy;"><o:p> </o:p></span></font></p>
<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span
style="font-size: 10pt; font-family: Arial; color: navy;">I was able
to fix the
<MissedCallLoggingOption> tag (simple checkbox on one of the
lines)<o:p></o:p></span></font></p>
<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span
style="font-size: 10pt; font-family: Arial; color: navy;">I don’t
think I can fix the
<versionStamp> tag since that appears to change every time<o:p></o:p></span></font></p>
<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span
style="font-size: 10pt; font-family: Arial; color: navy;"><o:p> </o:p></span></font></p>
<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span
style="font-size: 10pt; font-family: Arial; color: navy;">Any other
ideas as to why this thing keeps
rebooting everytime a user logs in?<o:p></o:p></span></font></p>
<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span
style="font-size: 10pt; font-family: Arial; color: navy;"><o:p> </o:p></span></font></p>
<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span
style="font-size: 10pt; font-family: Arial; color: navy;">The only
other difference is when not
logged in, the phone has an extension on line 1 (for 911 calling),
while the
mobility profile has line 1 and line 3 active.<o:p></o:p></span></font></p>
<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span
style="font-size: 10pt; font-family: Arial; color: navy;"><o:p> </o:p></span></font></p>
<p class="MsoNormal"><font color="navy" face="Wingdings" size="2"><span
style="font-size: 10pt; font-family: Wingdings; color: navy;">L</span></font><font
color="navy" face="Arial" size="2"><span
style="font-size: 10pt; font-family: Arial; color: navy;"><o:p></o:p></span></font></p>
<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span
style="font-size: 10pt; font-family: Arial; color: navy;"><o:p> </o:p></span></font></p>
<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span
style="font-size: 10pt; font-family: Arial; color: navy;"><o:p> </o:p></span></font></p>
<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span
style="font-size: 10pt; font-family: Arial; color: navy;"><o:p> </o:p></span></font></p>
<div>
<div class="MsoNormal" style="text-align: center;" align="center"><font
color="black" face="Times New Roman" size="3"><span
style="font-size: 12pt; color: windowtext;">
<hr tabindex="-1" align="center" size="2" width="100%"></span></font></div>
<p class="MsoNormal"><b><font color="black" face="Tahoma" size="2"><span
style="font-size: 10pt; font-family: Tahoma; color: windowtext; font-weight: bold;">From:</span></font></b><font
color="black" face="Tahoma" size="2"><span
style="font-size: 10pt; font-family: Tahoma; color: windowtext;"> Ryan
Ratliff [<a class="moz-txt-link-freetext" href="mailto:rratliff@cisco.com">mailto:rratliff@cisco.com</a>] <br>
<b><span style="font-weight: bold;">Sent:</span></b> Thursday, July
08, 2010 2:09
PM<br>
<b><span style="font-weight: bold;">To:</span></b> <st1:PersonName
w:st="on">Madziarczyk, Jonathan</st1:PersonName><br>
<b><span style="font-weight: bold;">Cc:</span></b>
<a class="moz-txt-link-abbreviated" href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
<b><span style="font-weight: bold;">Subject:</span></b> Re:
[cisco-voip] What
causes phones to reboot with mobility login?</span></font><font
color="black"><span style="color: windowtext;"><o:p></o:p></span></font></p>
</div>
<p class="MsoNormal"><font color="black" face="Times New Roman"
size="3"><span style="font-size: 12pt;"><o:p> </o:p></span></font></p>
<p class="MsoNormal"><font color="black" face="Times New Roman"
size="3"><span style="font-size: 12pt;">That is correct. It's
plaintext with xml tags so
not too terrible to read.<o:p></o:p></span></font></p>
<div>
<p class="MsoNormal"><font color="black" face="Times New Roman"
size="3"><span style="font-size: 12pt;"><o:p> </o:p></span></font></p>
<div><span style="orphans: 2; widows: 2; word-spacing: 0px;">
<div>
<p class="MsoNormal"><font color="black" face="Helvetica" size="4"><span
style="font-size: 13.5pt; font-family: Helvetica;">-Ryan<o:p></o:p></span></font></p>
</div>
</span></div>
<p class="MsoNormal"><font color="black" face="Times New Roman"
size="3"><span style="font-size: 12pt; color: windowtext;"><o:p> </o:p></span></font></p>
<div>
<div>
<p class="MsoNormal"><font color="black" face="Times New Roman"
size="3"><span style="font-size: 12pt;">On Jul 8, 2010, at 2:52 PM, <st1:PersonName
w:st="on">Madziarczyk, Jonathan</st1:PersonName> wrote:<o:p></o:p></span></font></p>
</div>
<p class="MsoNormal"><font color="black" face="Times New Roman"
size="3"><span style="font-size: 12pt;"><br>
<br>
</span></font><font color="black"><span style="color: windowtext;"><o:p></o:p></span></font></p>
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<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span
style="font-size: 10pt; font-family: Arial; color: navy;">This is most
likely exactly what I’m
looking for. <u1:p></u1:p></span></font><o:p></o:p></p>
<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span
style="font-size: 10pt; font-family: Arial; color: navy;"><u1:p> </u1:p></span></font><o:p></o:p></p>
<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span
style="font-size: 10pt; font-family: Arial; color: navy;">I’m assuming
the conf files are
‘devicename’.cnf.xml based on the status messages I see for files it
downloads
on the phone.<u1:p></u1:p></span></font><o:p></o:p></p>
<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span
style="font-size: 10pt; font-family: Arial; color: navy;"><u1:p> </u1:p></span></font><o:p></o:p></p>
<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span
style="font-size: 10pt; font-family: Arial; color: navy;">JM<u1:p></u1:p></span></font><o:p></o:p></p>
<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span
style="font-size: 10pt; font-family: Arial; color: navy;"><u1:p> </u1:p></span></font><o:p></o:p></p>
<div>
<div class="MsoNormal" style="text-align: center;" align="center"><font
color="black" face="Times New Roman" size="3"><span
style="font-size: 12pt; color: windowtext;">
<hr tabindex="-1" align="center" size="2" width="100%"></span></font></div>
<p class="MsoNormal"><b><font color="black" face="Tahoma" size="2"><span
style="font-size: 10pt; font-family: Tahoma; color: windowtext; font-weight: bold;">From:</span></font></b><font
color="black" face="Tahoma" size="2"><span
style="font-size: 10pt; font-family: Tahoma; color: windowtext;"> Wes
Sisk [<a class="moz-txt-link-freetext" href="mailto:wsisk@cisco.com">mailto:wsisk@cisco.com</a>] <br>
<b><span style="font-weight: bold;">Sent:</span></b> Wednesday, July
07, 2010
12:37 PM<br>
<b><span style="font-weight: bold;">To:</span></b> Ryan Ratliff<br>
<b><span style="font-weight: bold;">Cc:</span></b> <st1:personname
u4:st="on"><st1:PersonName w:st="on">Madziarczyk, Jonathan</st1:PersonName></st1:personname>;
<a moz-do-not-send="true" href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
<b><span style="font-weight: bold;">Subject:</span></b> Re:
[cisco-voip] What
causes phones to reboot with mobility login?</span></font><o:p></o:p></p>
</div>
<u1:p></u1:p>
<p class="MsoNormal"><font color="black" face="Times New Roman"
size="3"><span style="font-size: 12pt;"><u1:p> </u1:p><o:p></o:p></span></font></p>
<p class="MsoNormal"><font color="black" face="Times New Roman"
size="3"><span style="font-size: 12pt;">++ I like Ryan's approach here.<br>
Logout of a phone, wait for phone to reset, download config file using
a TFTP
client on PC.<br>
Login to phone, wait for phone to reset, download config file using a
TFTP
client on PC.<br>
<br>
Diffs in the files should help to indicate configuration differences
that lead
to reset vs. restart.<br>
<br>
/Wes<br>
<br>
On Wednesday, July 07, 2010 1:20:33 PM, Ryan Ratliff <a
moz-do-not-send="true" href="mailto:rratliff@cisco.com"><rratliff@cisco.com></a>
wrote:<br>
<br>
<br>
<o:p></o:p></span></font></p>
<u1:p></u1:p>
<p class="MsoNormal"><font color="black" face="Times New Roman"
size="3"><span style="font-size: 12pt;">Download the phone's config
file and look through it.
If anything in there changes then the phone will need to get a new
file. <u1:p></u1:p><o:p></o:p></span></font></p>
<div>
<p class="MsoNormal"><font color="black" face="Times New Roman"
size="3"><span style="font-size: 12pt;"><u1:p> </u1:p><o:p></o:p></span></font></p>
<div><span style="orphans: 2; widows: 2; word-spacing: 0px;">
<div>
<p class="MsoNormal"><font color="black" face="Helvetica" size="4"><span
style="font-size: 13.5pt; font-family: Helvetica;">-Ryan<u1:p></u1:p></span></font><o:p></o:p></p>
</div>
</span></div>
<p class="MsoNormal"><font color="black" face="Times New Roman"
size="3"><span style="font-size: 12pt;"><u1:p> </u1:p><o:p></o:p></span></font></p>
<div>
<div>
<p class="MsoNormal"><font color="black" face="Times New Roman"
size="3"><span style="font-size: 12pt;">On Jul 7, 2010, at 1:06 PM, <st1:personname
u4:st="on"><st1:PersonName w:st="on">Madziarczyk, Jonathan</st1:PersonName></st1:personname>
wrote:<u1:p></u1:p><o:p></o:p></span></font></p>
</div>
<p class="MsoNormal"><font color="black" face="Times New Roman"
size="3"><span style="font-size: 12pt;"><br>
<br>
<br>
<o:p></o:p></span></font></p>
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<div bgcolor="white" link="blue" vlink="purple">
<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span
style="font-size: 10pt; font-family: Arial; color: navy;">Are we
talking items just in the main page
of the phone or also in the lines themselves? It’s also a little tough
to
compare apples to apples since the phone profile looks different than a
device
profile. (CUCM v6.1)<u5:p></u5:p></span></font><u1:p></u1:p><o:p></o:p></p>
<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span
style="font-size: 10pt; font-family: Arial; color: navy;"><u5:p> </u5:p></span></font><u1:p></u1:p><o:p></o:p></p>
<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span
style="font-size: 10pt; font-family: Arial; color: navy;">Looks like
my softkey templates and locals
are identical. Is there somewhere I can see a table of all the things
that require a new tftp pull?<u5:p></u5:p></span></font><u1:p></u1:p><o:p></o:p></p>
<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span
style="font-size: 10pt; font-family: Arial; color: navy;"><u5:p> </u5:p></span></font><u1:p></u1:p><o:p></o:p></p>
<div>
<div class="MsoNormal" style="text-align: center;" align="center"><font
color="black" face="Times New Roman" size="3"><span
style="font-size: 12pt; color: windowtext;">
<hr tabindex="-1" align="center" size="2" width="100%"></span></font></div>
<p class="MsoNormal"><b><font color="black" face="Tahoma" size="2"><span
style="font-size: 10pt; font-family: Tahoma; color: windowtext; font-weight: bold;">From:</span></font></b><font
color="black" face="Tahoma" size="2"><span
style="font-size: 10pt; font-family: Tahoma; color: windowtext;"> Wes
Sisk [<a moz-do-not-send="true" href="mailto:wsisk@cisco.com">mailto:wsisk@cisco.com</a>]
<br>
<b><span style="font-weight: bold;">Sent:</span></b> Wednesday, July
07, 2010
10:58 AM<br>
<b><span style="font-weight: bold;">To:</span></b> <st1:personname
u6:st="on"><st1:personname u4:st="on"><st1:PersonName w:st="on">Madziarczyk,
Jonathan</st1:PersonName></st1:personname></st1:personname><br>
<b><span style="font-weight: bold;">Cc:</span></b> <a
href="mailto:cisco-voip@puck.nether.net" moz-do-not-send="true">cisco-voip@puck.nether.net</a><br>
<b><span style="font-weight: bold;">Subject:</span></b> Re:
[cisco-voip] What
causes phones to reboot with mobility login?</span></font><u1:p></u1:p><o:p></o:p></p>
</div>
<u5:p></u5:p>
<p class="MsoNormal"><font color="black" face="Times New Roman"
size="3"><span style="font-size: 12pt;"><u5:p> </u5:p><u1:p></u1:p><o:p></o:p></span></font></p>
<p class="MsoNormal"><font color="black" face="Times New Roman"
size="3"><span style="font-size: 12pt;">Anything that requires re-tftp
will cause phone to
restart instead of reset. Classic causes include changing locales and
changing softekey templates.<br>
<br>
/Wes<br>
<br>
<br>
On Wednesday, July 07, 2010 11:44:00 AM, <st1:personname u6:st="on"><st1:personname
u4:st="on"><st1:PersonName w:st="on">Madziarczyk, Jonathan</st1:PersonName></st1:personname></st1:personname>
<a href="mailto:JMad@cityofevanston.org" moz-do-not-send="true"><JMad@cityofevanston.org></a>
wrote:<br>
<br>
<br>
<br>
<o:p></o:p></span></font></p>
<u1:p></u1:p>
<p class="MsoNormal"><font color="black" face="Arial" size="2"><span
style="font-size: 10pt; font-family: Arial;"><!--[if gte mso 9]><xml>
<u7:shapedefaults u2:ext="edit" spidmax="1026"/>
</xml><![endif]--><!--[if gte mso 9]><xml>
<u3:shapelayout u8:ext="edit">
<u3:idmap u8:ext="edit" data="1"/>
</u3:shapelayout>
</xml><![endif]--><u5:p></u5:p>I’ve
got multiple types of phones, multiple
types of device profiles and cannot seem to find the reason that some
phones will reboot after a successful login vs phones that just come up
with
correct extension immediately after login.<u9:p></u9:p></span></font><u5:p></u5:p><u1:p></u1:p><o:p></o:p></p>
<p class="MsoNormal"><font color="black" face="Arial" size="2"><span
style="font-size: 10pt; font-family: Arial;"><u9:p> </u9:p></span></font><u5:p></u5:p><u1:p></u1:p><o:p></o:p></p>
<p class="MsoNormal"><font color="black" face="Arial" size="2"><span
style="font-size: 10pt; font-family: Arial;">Ideas?<u9:p></u9:p></span></font><u5:p></u5:p><u1:p></u1:p><o:p></o:p></p>
<pre wrap=""><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;"><u5:p> </u5:p><u1:p></u1:p><o:p></o:p></span></font></pre>
<pre style="text-align: center;"><font color="black"
face="Courier New" size="2"><span style="font-size: 10pt;"><u1:p> </u1:p><o:p></o:p></span></font></pre>
<pre style="text-align: center;"><font color="black"
face="Courier New" size="2"><span style="font-size: 10pt;"><u1:p> </u1:p><o:p></o:p></span></font></pre>
<pre style="text-align: center;"><font color="black"
face="Courier New" size="2"><span style="font-size: 10pt;"><o:p> </o:p></span></font></pre>
<pre style="text-align: center;"><font color="black"
face="Courier New" size="2"><span style="font-size: 10pt;"><o:p> </o:p></span></font></pre>
<pre style="text-align: center;"><font color="black"
face="Courier New" size="2"><span style="font-size: 10pt;">
<hr align="center" size="4" width="90%">
</span></font></pre>
<pre style="text-align: center;"><font color="black"
face="Courier New" size="2"><span style="font-size: 10pt;"><o:p> </o:p></span></font></pre>
<pre style="text-align: center;"><font color="black"
face="Courier New" size="2"><span style="font-size: 10pt;"><o:p> </o:p></span></font></pre>
<pre style="text-align: center;"><font color="black"
face="Courier New" size="2"><span style="font-size: 10pt;"><u1:p> </u1:p><o:p></o:p></span></font></pre>
<pre style="text-align: center;"><font color="black"
face="Courier New" size="2"><span style="font-size: 10pt;"><u1:p> </u1:p><o:p></o:p></span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;"><u5:p> </u5:p><u1:p></u1:p><o:p></o:p></span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;">_______________________________________________<u5:p></u5:p><u1:p></u1:p><o:p></o:p></span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;">cisco-voip mailing list<u5:p></u5:p><u1:p></u1:p><o:p></o:p></span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;"><a href="mailto:cisco-voip@puck.nether.net"
moz-do-not-send="true">cisco-voip@puck.nether.net</a><u5:p></u5:p><u1:p></u1:p><o:p></o:p></span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;"><a
href="https://puck.nether.net/mailman/listinfo/cisco-voip"
moz-do-not-send="true">https://puck.nether.net/mailman/listinfo/cisco-voip</a><u5:p></u5:p><u1:p></u1:p><o:p></o:p></span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;"> <u5:p></u5:p><u1:p></u1:p><o:p></o:p></span></font></pre>
<p class="MsoNormal"><font color="black" face="Times New Roman"
size="3"><span style="font-size: 12pt;"><u5:p> </u5:p><u1:p></u1:p><o:p></o:p></span></font></p>
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size="3"><span style="font-size: 12pt;">_______________________________________________<br>
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<a href="mailto:cisco-voip@puck.nether.net" moz-do-not-send="true">cisco-voip@puck.nether.net</a><br>
<a moz-do-not-send="true"
href="https://puck.nether.net/mailman/listinfo/cisco-voip">https://puck.nether.net/mailman/listinfo/cisco-voip</a><u1:p></u1:p><o:p></o:p></span></font></p>
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size="3"><span style="font-size: 12pt;"><u1:p> </u1:p><o:p></o:p></span></font></p>
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<pre wrap=""><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;"><u1:p> </u1:p><o:p></o:p></span></font></pre>
<pre style="text-align: center;"><font color="black"
face="Courier New" size="2"><span style="font-size: 10pt;"><o:p> </o:p></span></font></pre>
<pre style="text-align: center;"><font color="black"
face="Courier New" size="2"><span style="font-size: 10pt;"><o:p> </o:p></span></font></pre>
<pre style="text-align: center;"><font color="black"
face="Courier New" size="2"><span style="font-size: 10pt;">
<hr align="center" size="4" width="90%">
</span></font></pre>
<pre style="text-align: center;"><font color="black"
face="Courier New" size="2"><span style="font-size: 10pt;"><o:p> </o:p></span></font></pre>
<pre style="text-align: center;"><font color="black"
face="Courier New" size="2"><span style="font-size: 10pt;"><o:p> </o:p></span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;"><u1:p> </u1:p><o:p></o:p></span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;">_______________________________________________<u1:p></u1:p><o:p></o:p></span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;">cisco-voip mailing list<u1:p></u1:p><o:p></o:p></span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;"><a moz-do-not-send="true"
href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><u1:p></u1:p><o:p></o:p></span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;"><a moz-do-not-send="true"
href="https://puck.nether.net/mailman/listinfo/cisco-voip">https://puck.nether.net/mailman/listinfo/cisco-voip</a><u1:p></u1:p><o:p></o:p></span></font></pre>
<pre><font color="black" face="Courier New" size="2"><span
style="font-size: 10pt;"> <u1:p></u1:p><o:p></o:p></span></font></pre>
<p class="MsoNormal"><font color="black" face="Times New Roman"
size="3"><span style="font-size: 12pt;"><u1:p> </u1:p><o:p></o:p></span></font></p>
</div>
<p class="MsoNormal"><font color="black" face="Times New Roman"
size="3"><span style="font-size: 12pt; color: windowtext;">_______________________________________________<br>
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<a moz-do-not-send="true" href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
<a class="moz-txt-link-freetext" href="https://puck.nether.net/mailman/listinfo/cisco-voip">https://puck.nether.net/mailman/listinfo/cisco-voip</a><br>
<br>
<o:p></o:p></span></font></p>
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<p class="MsoNormal"><font color="black" face="Times New Roman"
size="3"><span style="font-size: 12pt; color: windowtext;"><o:p> </o:p></span></font></p>
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