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<p class=MsoNormal><span style='color:#1F497D'>What kind of link to do have
from the branch office to the corporate office? If that link is different than
what either end uses for other faxing, that would be a definite first place to
start.<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>Matthew Ballard<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>Network Manager<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>Otis College of Art and Design<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
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<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>
cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b>On
Behalf Of </b>Kim, Hyoun S<br>
<b>Sent:</b> Monday, July 12, 2010 1:02 PM<br>
<b>To:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> [cisco-voip] CME Fax Problem Explanation?<o:p></o:p></span></p>
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<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Can anyone suggest how to troubleshoot the following
problem? I have a branch office who has their entire office on a Call
Manager Express solution with VG Gateways for their fax machines. When
they try to fax things to corporate (in another state), they get errors about a
poor connection and the fax doesn’t send. They’ve tried various fax machines
within their office (on different Voice Gateways) & get the same
result. <b><u>However</u></b>, when they fax to anywhere number with a
fax machine or even receive faxes, there are no errors and faxes are
received/sent normally. Corporate says they can receive faxes from others
too, just not that particular branch office. Any suggestions?<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal align=right style='text-align:right'><span style='color:
#717074'><img width=132 height=32 id="Picture_x0020_1"
src="cid:image001.jpg@01CB21E3.4B0F0740" alt="2C_CharLogo_Tag_CMYK"><o:p></o:p></span></p>
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<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:#717074'>Hyoun Kim</span></b><b><span style='font-size:10.0pt;font-family:
"Verdana","sans-serif";color:#7FA2B8'> •</span></b><b><span style='font-family:
"Verdana","sans-serif";color:#717074'> </span></b><span style='font-size:8.0pt;
font-family:"Verdana","sans-serif";color:#717074'>Network Administrator – East
Division</span><span style='font-family:"Verdana","sans-serif";color:#717074'><o:p></o:p></span></p>
<p class=MsoNormal align=right style='text-align:right'><span style='font-size:
8.0pt;font-family:"Verdana","sans-serif";color:#717074'>640 Broadmor Blvd</span><span
style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:#717074'> </span><b><span
style='font-family:"Verdana","sans-serif";color:#7FA2B8'>• </span></b><span
style='font-size:8.0pt;font-family:"Verdana","sans-serif";color:#717074'>Suite
80</span><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:#717074'> </span><b><span style='font-family:"Verdana","sans-serif";
color:#7FA2B8'>• </span></b><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";
color:#717074'>Murfreesboro, TN 37129</span><span style='font-size:10.0pt;
font-family:"Verdana","sans-serif";color:#717074'><o:p></o:p></span></p>
<p class=MsoNormal align=right style='text-align:right'><span style='font-size:
10.0pt;font-family:"Wingdings 2";color:#717074'>'</span><span style='font-size:
8.0pt;font-family:"Verdana","sans-serif";color:#717074'> 615.217.6245</span><span
style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:#717074'> </span><b><span
style='font-family:"Verdana","sans-serif";color:#7FA2B8'>• </span></b><span
style='font-size:10.0pt;font-family:"Wingdings 2";color:#717074'>7</span><span
style='font-family:"Verdana","sans-serif";color:#717074'> </span><span
style='font-size:8.0pt;font-family:"Verdana","sans-serif";color:#717074'>615.217.6247</span><span
style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:#717074'> </span><b><span
style='font-family:"Verdana","sans-serif";color:#7FA2B8'>• </span></b><span
style='font-size:10.0pt;font-family:Wingdings;color:#717074'>*</span><span
style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:#717074'> </span><span
style='font-size:8.0pt;font-family:"Verdana","sans-serif";color:#717074'><a
href="mailto:Hyoun.Kim@chartercom.com">Hyoun.Kim@chartercom.com</a></span><span
style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:#717074'><o:p></o:p></span></p>
<p class=MsoNormal><o:p> </o:p></p>
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