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<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Hi Nick. Thanks for the reply How exactly would I do
that (check for slips).<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>This is all I really have for configuration of the VG204 that we
have.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>voice service voip<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'> fax protocol pass-through g711ulaw<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>I was told you could configure the speed at which faxes are
sent. You think this would fix my problem? I found out that the fax
machines in the branch office are those Super G3 fax machines.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>The connection we have is a T1. Not sure what’s on
the corporate side but I assume it’s a T1 as well.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><b><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";
color:#1F497D'>Hyoun Kim<o:p></o:p></span></b></p>
<p class=MsoNormal><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";
color:#1F497D'>Network Administrator<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";
color:#1F497D'>Charter Media - East Division<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";
color:#1F497D'>640 Broadmor Blvd, Suite 80<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";
color:#1F497D'>Murfreesboro, TN 37129<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";
color:#1F497D'>Email: <a href="mailto:Hyoun.Kim@chartercom.com">Hyoun.Kim@chartercom.com</a><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";
color:#1F497D'>Office: 615.217.6245<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";
color:#1F497D'>Fax: 615.217.6247<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> matthn@gmail.com
[mailto:matthn@gmail.com] <b>On Behalf Of </b>Nick Matthews<br>
<b>Sent:</b> Monday, July 12, 2010 6:17 PM<br>
<b>To:</b> Kim, Hyoun S<br>
<b>Cc:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> Re: [cisco-voip] CME Fax Problem Explanation?<o:p></o:p></span></p>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal style='margin-bottom:12.0pt'>Check your connections to
corporate for slips on T1s. It's the easy culprit. Otherwise,
packet loss or a lack of fax configuration.<br>
<br>
-nick<o:p></o:p></p>
<div>
<p class=MsoNormal>On Mon, Jul 12, 2010 at 4:01 PM, Kim, Hyoun S <<a
href="mailto:Hyoun.Kim@chartercom.com">Hyoun.Kim@chartercom.com</a>> wrote:<o:p></o:p></p>
<div>
<div>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Can
anyone suggest how to troubleshoot the following problem? I have a branch
office who has their entire office on a Call Manager Express solution with VG
Gateways for their fax machines. When they try to fax things to corporate
(in another state), they get errors about a poor connection and the fax
doesn’t send. They’ve tried various fax machines within their
office (on different Voice Gateways) & get the same result. <b><u>However</u></b>,
when they fax to anywhere number with a fax machine or even receive faxes,
there are no errors and faxes are received/sent normally. Corporate says
they can receive faxes from others too, just not that particular branch
office. Any suggestions?<o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p>
<p class=MsoNormal align=right style='mso-margin-top-alt:auto;mso-margin-bottom-alt:
auto;text-align:right'><span style='color:#717074'><b>Error! Filename not
specified.</b></span><o:p></o:p></p>
<div class=MsoNormal align=center style='text-align:center'><span
style='color:#717074'>
<hr size=4 width="100%" noshade style='color:#7FA2B8' align=center>
</span></div>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span
style='font-size:10.0pt;color:#717074'>Hyoun Kim</span></b><b><span
style='font-size:10.0pt;color:#7FA2B8'> •</span><span style='color:#717074'>
</span></b><span style='font-size:8.0pt;color:#717074'>Network Administrator
– East Division</span><o:p></o:p></p>
<p class=MsoNormal align=right style='mso-margin-top-alt:auto;mso-margin-bottom-alt:
auto;text-align:right'><span style='font-size:8.0pt;color:#717074'>640 Broadmor
Blvd</span><span style='font-size:10.0pt;color:#717074'> </span><b><span
style='color:#7FA2B8'>• </span></b><span style='font-size:8.0pt;
color:#717074'>Suite 80</span><span style='font-size:10.0pt;color:#717074'> </span><b><span
style='color:#7FA2B8'>• </span></b><span style='font-size:8.0pt;
color:#717074'>Murfreesboro, TN 37129</span><o:p></o:p></p>
<p class=MsoNormal align=right style='mso-margin-top-alt:auto;mso-margin-bottom-alt:
auto;text-align:right'><span style='font-size:10.0pt;font-family:"Wingdings 2";
color:#717074'>'</span><span style='font-size:8.0pt;color:#717074'> 615.217.6245</span><span
style='font-size:10.0pt;color:#717074'> </span><b><span style='color:#7FA2B8'>•
</span></b><span style='font-size:10.0pt;font-family:"Wingdings 2";color:#717074'>7</span><span
style='color:#717074'> </span><span style='font-size:8.0pt;color:#717074'>615.217.6247</span><span
style='font-size:10.0pt;color:#717074'> </span><b><span style='color:#7FA2B8'>•
</span></b><span style='font-size:10.0pt;font-family:Wingdings;color:#717074'>*</span><span
style='font-size:10.0pt;color:#717074'> </span><span style='font-size:8.0pt;
color:#717074'><a href="mailto:Hyoun.Kim@chartercom.com" target="_blank">Hyoun.Kim@chartercom.com</a></span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p>
</div>
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