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<DIV><SPAN class=039055015-13072010><FONT face=Arial
size=2>Hi,</FONT></SPAN></DIV>
<DIV><SPAN class=039055015-13072010><FONT face=Arial
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=039055015-13072010><FONT face=Arial size=2>Occasionally our
UCCX server will only "cosmetically" update resource/agent changes. The
new agent will show up in Subsystems>Resources, and you can configure its
name, group, extension, team.</FONT></SPAN></DIV>
<DIV><SPAN class=039055015-13072010></SPAN> </DIV>
<DIV><SPAN class=039055015-13072010></SPAN><SPAN class=039055015-13072010><FONT
face=Arial size=2>However if you look in Desktop Admin, the agent isn't listed
at all much less in the proper groups. I notice also that I have an
inactive agent which I can "delete" but it doesn't actually go away. I
tried the "sync" in Desktop Admin and that doesn't help.
<DIV><SPAN class=039055015-13072010></SPAN></FONT></SPAN><SPAN
class=039055015-13072010><FONT face=Arial
size=2></FONT></SPAN> </DIV></DIV>
<DIV><SPAN class=039055015-13072010><FONT face=Arial size=2>A restart of the
server will fix it, but does anyone know what services in the Control
Center I might restart to fix this rather than a restart? And if you
do, what will that do the everyone who is currently using the
system?</FONT></SPAN></DIV>
<DIV><SPAN class=039055015-13072010><FONT face=Arial
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=039055015-13072010><FONT face=Arial
size=2>Thanks</FONT></SPAN></DIV>
<DIV><SPAN class=039055015-13072010><FONT face=Arial
size=2>jeff</FONT></SPAN></DIV></BODY></HTML>