<html><head><base href="x-msg://957/"></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; ">You will need to enable IMAP service under the exchange administrator. Credentials will be the AD credentials for the user.<div><br><div><div>On Jul 15, 2010, at 10:32 AM, Jamie Weatherhead wrote:</div><br class="Apple-interchange-newline"><blockquote type="cite"><span class="Apple-style-span" style="border-collapse: separate; font-family: Helvetica; font-size: medium; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; "><div><p class="f8d1ffe8-465c-495c-a343-2a9fbfb6dac0" style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; "><font face="Arial"></font></p><font face="Arial"><div class="Section1"><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman'; "><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; ">Afternoon all,<o:p></o:p></span></font></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman'; "><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; "><o:p> </o:p></span></font></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman'; "><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; ">I am attempting to setup CUPS so that voicemail messages from Unity are received to CUPC as well as the desk phone.<o:p></o:p></span></font></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman'; "><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; "><o:p> </o:p></span></font></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman'; "><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; ">I have configured the voicemail server and voicemail profile and assigned the relevant user to the voicemail profile. I am not entirely sure which login credentials I need to enter under ‘Preferences/Account/Voice Messaging’. Will this be the account details of the Unity Server or the subscriber details?<o:p></o:p></span></font></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman'; "><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; "><o:p> </o:p></span></font></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman'; "><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; ">Platform Version as follows:<o:p></o:p></span></font></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman'; "><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; ">CUCM version – 6.1(4)<o:p></o:p></span></font></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman'; "><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; ">CUPS Version – 7.0(6) (VMware environment for testing)<o:p></o:p></span></font></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman'; "><font face="Times New Roman" size="3"><span style="font-size: 12pt; ">Cisco Unity 4.2 Build 4.2(1)</span></font><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; "><o:p></o:p></span></font></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman'; "><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; "><o:p> </o:p></span></font></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman'; "><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; ">I am concerned that our Unity server is incompatible with this feature. On our Unity server I am attempting to configure ‘<b><span style="font-weight: bold; ">Allow Users to Access VoiceMail Using IMAP client’</span></b><span class="Apple-converted-space"> </span>for a user to access voicemail from CUPC. The option should be under Licensed Features which I cannot find.<o:p></o:p></span></font></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman'; "><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; "><o:p> </o:p></span></font></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman'; "><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; ">Any help would be appreciated. Thanks Jamie<o:p></o:p></span></font></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman'; "><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; "><span><image001.gif></span><o:p></o:p></span></font></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman'; "><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; "><o:p> </o:p></span></font></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman'; "><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; ">Jamie</span></font><o:p></o:p></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman'; "><font face="Times New Roman" size="3"><span style="font-size: 12pt; "><o:p> </o:p></span></font></div></div><br><font size="2"><font size="1"><font color="#99cc00"><strong>Consider the environment - Think before you print</strong></font><br></font><br></font><font size="1">The contents of this email are confidential to the intended recipient and may not be disclosed. 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