<html><head><style type="text/css"><!-- DIV {margin:0px;} --></style></head><body><div style="font-family:verdana,helvetica,sans-serif;font-size:10pt">dear all,<br><br>i just try with call consult transfer, but the output number is random trigger number?<br>and the second is after "timeout" the IVR said "you have enterd an invalid phone number" and then it will back to my main menu.<br><br>did you have any solution for this problem?<br><br>i'm still confuse with IVR, <br>i just read from cisco about IVR scripting but it still doesn't help much. <br><div> </div>thanks for your help<br><br><img src="http://mail.yimg.com/a/i/mesg/tsmileys2/06.gif"><br><div>Regards,</div><br><br><div>Arnold Samuel Lesar</div><br><br><div>------------------------------------------------------<br>Note: This message was created by ARNOLD SAMUEL
LESAR.<br>------------------------------------------------------</div><br><br><div>--------------------------------------------------------------------------<br>--------------------------------------------------------------------------<br>PT. PELITA RELIANCE INTERNATIONAL<br>Eka Hospital BSD City, Tangerang <br>Address : CBD Lot IX, BSD City, Tangerang <br>Phone : (+62-21) 256 555 55 <br>Fax : (+62-21) 256 555 44 <br>--------------------------------------------------------------------------<br>--------------------------------------------------------------------------<div><br></div><div style="font-family: verdana,helvetica,sans-serif; font-size: 10pt;"><br><div style="font-family: times new roman,new york,times,serif; font-size: 12pt;"><font face="Tahoma" size="2"><hr size="1"><b><span style="font-weight: bold;">From:</span></b> Anthony Holloway <avholloway+cisco-voip@gmail.com><br><b><span style="font-weight: bold;">To:</span></b> Arnold Lesar
<arnoldlesar@yahoo.co.uk><br><b><span style="font-weight: bold;">Cc:</span></b> VoIPgroup <cisco-voip@puck.nether.net><br><b><span style="font-weight: bold;">Sent:</span></b> Fri, 9 July, 2010 22:02:28<br><b><span style="font-weight: bold;">Subject:</span></b> Re: [cisco-voip] ask about call redirect?<br></font><br><meta http-equiv="x-dns-prefetch-control" content="off">The call redirect step is working as designed. The success branch simply means the transfer happened without error, not that someone actually answered the call.<div><br></div><div>You could replace the call redirect step with the call consult transfer step, which gives you the option to specify a timeout. If the call is not answered within the timeout period, you will be able to handle the call accordingly.</div>
<div><br clear="all">Anthony Holloway<br>
<br><br><div class="gmail_quote">On Fri, Jul 9, 2010 at 2:26 AM, Arnold Lesar <span dir="ltr"><<a rel="nofollow" ymailto="mailto:arnoldlesar@yahoo.co.uk" target="_blank" href="mailto:arnoldlesar@yahoo.co.uk">arnoldlesar@yahoo.co.uk</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin: 0pt 0pt 0pt 0.8ex; border-left: 1px solid rgb(204, 204, 204); padding-left: 1ex;">
<div><div style="font-family: verdana,helvetica,sans-serif; font-size: 10pt; color: rgb(0, 0, 0);">dear all,<br><br>i wanna ask about call redirect,<br><br>when a caller successed and no one answer the phone, it's just cut of without any information.<br>
<br>i just configure the unsuccessful and invalid step but the prompt didn't play, and only busy prompt success.<br><br>just like aa.aef script sample.<br><br>is there anything that i've to configure in call manager?<br>
<br>i give you a picture of my call redirect script.<br><br><br><div> </div>GBU<br><br><div>Regards,</div><br><br><div>Arnold Samuel Lesar</div><br><br><div>------------------------------------------------------<br>Note: This message was created by ARNOLD SAMUEL
LESAR.<br>------------------------------------------------------</div><br><br><div>--------------------------------------------------------------------------<br>--------------------------------------------------------------------------<br>
PT. PELITA RELIANCE INTERNATIONAL<br>Eka Hospital BSD City, Tangerang <br>Address : CBD Lot IX, BSD City, Tangerang <br>Phone : (+62-21) 256 555 55 <br>Fax : (+62-21) 256 555 44 <br>--------------------------------------------------------------------------<br>
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