Keep in mind that the Rerouting CSS is configured entirely separately from the inbound CSS on a SIP trunk and any changes to them require a reset. If you have checked that out, then grab a packet capture or CUCM traces to see the SIP traffic. That should narrow the problem down to Speech Connect (doesn't send the REFER, improperly translates the extension, etc) or CUCM (rejects the transfer).<div>
<br></div><div>-Pat<br><br><div class="gmail_quote">On Thu, Jul 15, 2010 at 8:46 AM, Webber, Bill <span dir="ltr"><<a href="mailto:Bill.Webber@tri-c.edu">Bill.Webber@tri-c.edu</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex;">
<div lang="EN-US" link="blue" vlink="purple">
<div>
<p class="MsoNormal"><span style="font-size:11.0pt;color:#1F497D">Yes. We have several CSS’s and I’ve tried different
CSS’s with the same result.</span></p><div class="im">
<p class="MsoNormal"><span style="font-size:11.0pt;color:#1F497D"> </span></p>
<p class="MsoNormal"><span style="color:#1F497D"> </span></p>
<p class="MsoNormal"><span style="color:#1F497D"><img width="83" height="92" src="cid:image004.jpg@01CB23FA.4578C550" alt="cccLogo"> </span><span style="font-size:10.0pt;font-family:ISOCTEUR;color:#1F497D">Bill Webber </span><span style="color:#1F497D"></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:ISOCTEUR;color:#1F497D">2900 Community
College Avenue</span><span style="color:#1F497D"></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:ISOCTEUR;color:#1F497D">MSS-500</span><span style="color:#1F497D"></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:ISOCTEUR;color:#1F497D">Cleveland, OH 44115</span><span style="color:#1F497D"></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:ISOCTEUR;color:#1F497D">216-987-4372</span><span style="color:#1F497D"></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><br>
<br>
<br>
<br>
</span><span style="font-size:11.0pt;color:#1F497D"></span></p>
</div><div style="border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:10.0pt">From:</span></b><span style="font-size:10.0pt"> <a href="mailto:pat@wcyv.com" target="_blank">pat@wcyv.com</a>
[mailto:<a href="mailto:pat@wcyv.com" target="_blank">pat@wcyv.com</a>] <b>On Behalf Of </b>Pat Hayes<br>
<b>Sent:</b> Wednesday, July 14, 2010 11:16 AM<br>
<b>To:</b> Webber, Bill<br>
<b>Cc:</b> <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> Re: [cisco-voip] Speech Connect For Cisco Unity Feature</span></p>
</div><div><div></div><div class="h5">
<p class="MsoNormal"> </p>
<p class="MsoNormal" style="margin-bottom:12.0pt">Do you have the Rerouting CSS
on the SIP trunk set to something that can reach whatever you are trying to
transfer to?</p>
<div>
<p class="MsoNormal">On Wed, Jul 14, 2010 at 9:20 AM, Webber, Bill <<a href="mailto:Bill.Webber@tri-c.edu" target="_blank">Bill.Webber@tri-c.edu</a>> wrote:</p>
<div>
<div>
<p class="MsoNormal">Has
anyone installed Speech Connect For Cisco Unity Feature? I’ve
followed the instructions for “Integrating with Cisco Unified
Communications Manger Version 5.x” , it’s a SIP Trunk ( nothing
mentioned about 6.x) even though we have 6.1 and Speech Connect is unable to
make outgoing calls to CM. I have a TAC case open and am waiting for a
resolution. You may email me directly @ <a href="mailto:bill.webber@tri-c.edu" target="_blank">bill.webber@tri-c.edu</a></p>
<p class="MsoNormal"> </p>
<p class="MsoNormal">Thanks,</p>
<p class="MsoNormal"> </p>
<p class="MsoNormal"> </p>
<p class="MsoNormal"> </p>
<p class="MsoNormal"> </p>
<p class="MsoNormal"><img border="0" width="83" height="92" src="cid:image003.jpg@01CB23FA.440251F0" alt="cccLogo"> <span style="font-size:10.0pt;font-family:ISOCTEUR">Bill Webber </span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:ISOCTEUR">2900 Community College Avenue</span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:ISOCTEUR">MSS-500</span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:ISOCTEUR">Cleveland, OH 44115</span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:ISOCTEUR">216-987-4372</span></p>
<p class="MsoNormal" style="margin-bottom:12.0pt"><br>
<br>
<br>
</p>
</div>
</div>
<p class="MsoNormal" style="margin-bottom:12.0pt"><br>
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</div>
<p class="MsoNormal"> </p>
</div></div></div>
</div>
</blockquote></div><br></div>