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<div class=Section1>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Presence client I think..but you will need a presence server.<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p>&nbsp;</o:p></span></p>

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<div>

<p class=MsoNormal style='background:white'><span style='font-size:10.0pt;
font-family:"Calibri","sans-serif";color:#1F497D'>&nbsp;</span><span
style='font-size:10.5pt;font-family:"Calibri","sans-serif";color:#1F497D'>Best
Regards;<o:p></o:p></span></p>

<p class=MsoNormal style='background:white'><span style='font-size:10.5pt;
font-family:"Calibri","sans-serif";color:#1F497D'>&nbsp; Ahmed Elnagar<o:p></o:p></span></p>

<p class=MsoNormal style='background:white'><span style='font-size:10.5pt;
font-family:"Calibri","sans-serif";color:#1F497D'>&nbsp; Senior Network PS
Engineer<o:p></o:p></span></p>

<p class=MsoNormal style='background:white'><span style='font-size:10.5pt;
font-family:"Calibri","sans-serif";color:#1F497D'>&nbsp; Mob: +2019-0016211<o:p></o:p></span></p>

<p class=MsoNormal style='background:white'><span style='font-size:10.5pt;
font-family:"Calibri","sans-serif";color:#1F497D'>&nbsp; CCIE#24697 (Voice)<o:p></o:p></span></p>

<p class=MsoNormal style='background:white'><span style='font-size:10.5pt;
font-family:"Calibri","sans-serif";color:#1F497D'>&nbsp;<img width=63
height=63 id="Picture_x0020_0" src="cid:image001.jpg@01CB261C.22D1DDB0"
alt="ccie_voice_large.gif"><o:p></o:p></span></p>

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</div>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p>&nbsp;</o:p></span></p>

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<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Vivek .....
[mailto:vivek2727@hotmail.com] <br>
<b>Sent:</b> Saturday, July 17, 2010 11:36 PM<br>
<b>To:</b> hyoun.kim@chartercom.com; Ahmed Elnagar<br>
<b>Cc:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> RE: [cisco-voip] Cisco Software Dialer to Dial Numbers<o:p></o:p></span></p>

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</div>

<p class=MsoNormal><o:p>&nbsp;</o:p></p>

<p class=MsoNormal style='margin-bottom:12.0pt'><span style='font-size:10.0pt;
font-family:"Verdana","sans-serif"'><br>
Only if Cisco came out with a Click to Call application for MAC and *nix and a
personal address book synchronizer for the same.<br>
<br>
Not quite right for Cisco to not cater to these users :-(.<br>
<br>
Does anyone know of any other app for Apple Macs that is similar to Click to
Call and the Personal Address Book synch with Entourage ?<br>
<br>
Best Regards<br>
&nbsp;<br>
<br>
<br>
<br>
<br>
<br>
<br>
<o:p></o:p></span></p>

<div class=MsoNormal align=center style='text-align:center'><span
style='font-size:10.0pt;font-family:"Verdana","sans-serif"'>

<hr size=2 width="100%" align=center id=stopSpelling>

</span></div>

<p class=MsoNormal style='margin-bottom:12.0pt'><span style='font-size:10.0pt;
font-family:"Verdana","sans-serif"'>From: Hyoun.Kim@chartercom.com<br>
To: ahmed_elnagar@rayacorp.com<br>
Date: Fri, 16 Jul 2010 16:57:21 -0500<br>
CC: cisco-voip@puck.nether.net<br>
Subject: Re: [cisco-voip] Cisco Software Dialer to Dial Numbers<o:p></o:p></span></p>

<div>

<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:#1F497D'>Thanks guys!!</span><span style='font-size:10.0pt;font-family:
"Verdana","sans-serif"'><o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:#1F497D'>&nbsp;</span><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'><o:p></o:p></span></p>

<div>

<p class=MsoNormal><b><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";
color:#1F497D'>Hyoun Kim</span></b><span style='font-size:10.0pt;font-family:
"Verdana","sans-serif"'><o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";
color:#1F497D'>Network Administrator</span><span style='font-size:10.0pt;
font-family:"Verdana","sans-serif"'><o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";
color:#1F497D'>Charter Media - East Division</span><span style='font-size:10.0pt;
font-family:"Verdana","sans-serif"'><o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";
color:#1F497D'>640 Broadmor Blvd, Suite 80</span><span style='font-size:10.0pt;
font-family:"Verdana","sans-serif"'><o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";
color:#1F497D'>Murfreesboro, TN 37129</span><span style='font-size:10.0pt;
font-family:"Verdana","sans-serif"'><o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";
color:#1F497D'>&nbsp;</span><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'><o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";
color:#1F497D'>Email: <a href="mailto:Hyoun.Kim@chartercom.com">Hyoun.Kim@chartercom.com</a></span><span
style='font-size:10.0pt;font-family:"Verdana","sans-serif"'><o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";
color:#1F497D'>Office: 615.217.6245</span><span style='font-size:10.0pt;
font-family:"Verdana","sans-serif"'><o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";
color:#1F497D'>Fax: 615.217.6247</span><span style='font-size:10.0pt;
font-family:"Verdana","sans-serif"'><o:p></o:p></span></p>

</div>

<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:#1F497D'>&nbsp;</span><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'><o:p></o:p></span></p>

<div>

<div style='border:none;border-top:solid windowtext 1.0pt;padding:3.0pt 0in 0in 0in;
border-color:-moz-use-text-color -moz-use-text-color'>

<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Ahmed Elnagar
[mailto:ahmed_elnagar@rayacorp.com] <br>
<b>Sent:</b> Friday, July 16, 2010 4:53 PM<br>
<b>To:</b> Kim, Hyoun S<br>
<b>Cc:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> RE: [cisco-voip] Cisco Software Dialer to Dial Numbers</span><span
style='font-size:10.0pt;font-family:"Verdana","sans-serif"'><o:p></o:p></span></p>

</div>

</div>

<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'>&nbsp;<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:#1F497D'>Click to call</span><span style='font-size:10.0pt;font-family:
"Verdana","sans-serif"'><o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:#1F497D'><a
href="https://www.cisco.com/en/US/docs/voice_ip_comm/cupa/click_to_call/7.0/english/install/guide/C2CInstall.html">https://www.cisco.com/en/US/docs/voice_ip_comm/cupa/click_to_call/7.0/english/install/guide/C2CInstall.html</a>
</span><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'><o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:#1F497D'>&nbsp;</span><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'><o:p></o:p></span></p>

<div>

<div>

<p class=MsoNormal style='background:white;-moz-background-clip: border;
-moz-background-origin: padding;-moz-background-inline-policy: continuous;
background-attachment:scroll;background-position-x:0%;background-position-y:
0%'><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:#1F497D'>&nbsp;</span><span style='font-size:10.5pt;font-family:"Verdana","sans-serif";
color:#1F497D'>Best Regards;</span><span style='font-size:10.0pt;font-family:
"Verdana","sans-serif"'><o:p></o:p></span></p>

<p class=MsoNormal style='background:white;-moz-background-clip: border;
-moz-background-origin: padding;-moz-background-inline-policy: continuous;
background-attachment:scroll;background-position-x:0%;background-position-y:
0%'><span style='font-size:10.5pt;font-family:"Verdana","sans-serif";
color:#1F497D'>&nbsp; Ahmed Elnagar</span><span style='font-size:10.0pt;
font-family:"Verdana","sans-serif"'><o:p></o:p></span></p>

<p class=MsoNormal style='background:white;-moz-background-clip: border;
-moz-background-origin: padding;-moz-background-inline-policy: continuous;
background-attachment:scroll;background-position-x:0%;background-position-y:
0%'><span style='font-size:10.5pt;font-family:"Verdana","sans-serif";
color:#1F497D'>&nbsp; Senior Network PS Engineer</span><span style='font-size:
10.0pt;font-family:"Verdana","sans-serif"'><o:p></o:p></span></p>

<p class=MsoNormal style='background:white;-moz-background-clip: border;
-moz-background-origin: padding;-moz-background-inline-policy: continuous;
background-attachment:scroll;background-position-x:0%;background-position-y:
0%'><span style='font-size:10.5pt;font-family:"Verdana","sans-serif";
color:#1F497D'>&nbsp; Mob: +2019-0016211</span><span style='font-size:10.0pt;
font-family:"Verdana","sans-serif"'><o:p></o:p></span></p>

<p class=MsoNormal style='background:white;-moz-background-clip: border;
-moz-background-origin: padding;-moz-background-inline-policy: continuous;
background-attachment:scroll;background-position-x:0%;background-position-y:
0%'><span style='font-size:10.5pt;font-family:"Verdana","sans-serif";
color:#1F497D'>&nbsp; CCIE#24697 (Voice)</span><span style='font-size:10.0pt;
font-family:"Verdana","sans-serif"'><o:p></o:p></span></p>

<p class=MsoNormal style='background:white;-moz-background-clip: border;
-moz-background-origin: padding;-moz-background-inline-policy: continuous;
background-attachment:scroll;background-position-x:0%;background-position-y:
0%'><span style='font-size:10.5pt;font-family:"Verdana","sans-serif";
color:#1F497D'>&nbsp;<img border=0 width=63 height=63 id="ecxPicture_x0020_0"
src="cid:image001.jpg@01CB261C.22D1DDB0" alt="ccie_voice_large.gif"></span><span
style='font-size:10.0pt;font-family:"Verdana","sans-serif"'><o:p></o:p></span></p>

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<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:#1F497D'>&nbsp;</span><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'><o:p></o:p></span></p>

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border-color:-moz-use-text-color -moz-use-text-color'>

<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>
cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b>On
Behalf Of </b>Kim, Hyoun S<br>
<b>Sent:</b> Saturday, July 17, 2010 12:26 AM<br>
<b>To:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> [cisco-voip] Cisco Software Dialer to Dial Numbers</span><span
style='font-size:10.0pt;font-family:"Verdana","sans-serif"'><o:p></o:p></span></p>

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</div>

<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'>&nbsp;<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'>My
manager just came to me and asked me about a software dialer on PC that will
automatically dial numbers for your Cisco phone.&nbsp; I&#8217;ve personally never
heard of it and he didn&#8217;t know what it was called.&nbsp; Doing a brief Google
search, I saw something called Cisco TSP, but I don&#8217;t know if that&#8217;s what I&#8217;m
looking for.<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'>&nbsp;<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'>Simply
put, if there is a phone number in a program, such as Outlook, there is an
option to send that number to your Cisco VoIP phone and dial it without having
to physically select the numbers.<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'>&nbsp;<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'>Does
this ring a bell for anyone?&nbsp; I&#8217;ve personally never heard of such a
program.&nbsp; The only &#8220;software-based&#8221; phone type program I have is the Cisco
IP Communicator, but that is in relation to a separate ephone entry.<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'>&nbsp;<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'>Thanks
in advance.<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'>&nbsp;<o:p></o:p></span></p>

<p class=MsoNormal align=right style='text-align:right'><span style='font-size:
10.0pt;font-family:"Verdana","sans-serif";color:#717074'><img border=0
width=132 height=32 id="ecxPicture_x0020_1"
src="cid:image002.jpg@01CB261C.22D1DDB0" alt="2C_CharLogo_Tag_CMYK"></span><span
style='font-size:10.0pt;font-family:"Verdana","sans-serif"'><o:p></o:p></span></p>

<div class=MsoNormal align=center style='text-align:center'><span
style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:#717074'>

<hr size=4 width="100%" noshade style='color:#7FA2B8' align=center>

</span></div>

<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:#717074'>Hyoun Kim</span></b><b><span style='font-size:10.0pt;font-family:
"Verdana","sans-serif";color:#7FA2B8'> &#8226;</span></b><b><span style='font-size:
10.0pt;font-family:"Verdana","sans-serif";color:#717074'> </span></b><span
style='font-size:8.0pt;font-family:"Verdana","sans-serif";color:#717074'>Network
Administrator &#8211; East Division</span><span style='font-size:10.0pt;font-family:
"Verdana","sans-serif"'><o:p></o:p></span></p>

<p class=MsoNormal align=right style='text-align:right'><span style='font-size:
8.0pt;font-family:"Verdana","sans-serif";color:#717074'>640 Broadmor Blvd</span><span
style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:#717074'> </span><b><span
style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:#7FA2B8'>&#8226; </span></b><span
style='font-size:8.0pt;font-family:"Verdana","sans-serif";color:#717074'>Suite
80</span><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:#717074'> </span><b><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:#7FA2B8'>&#8226; </span></b><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";
color:#717074'>Murfreesboro, TN 37129</span><span style='font-size:10.0pt;
font-family:"Verdana","sans-serif"'><o:p></o:p></span></p>

<p class=MsoNormal align=right style='text-align:right'><span style='font-size:
10.0pt;font-family:"Wingdings 2";color:#717074'>'</span><span style='font-size:
8.0pt;font-family:"Verdana","sans-serif";color:#717074'> 615.217.6245</span><span
style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:#717074'> </span><b><span
style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:#7FA2B8'>&#8226; </span></b><span
style='font-size:10.0pt;font-family:"Wingdings 2";color:#717074'>7</span><span
style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:#717074'> </span><span
style='font-size:8.0pt;font-family:"Verdana","sans-serif";color:#717074'>615.217.6247</span><span
style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:#717074'> </span><b><span
style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:#7FA2B8'>&#8226; </span></b><span
style='font-size:10.0pt;font-family:Wingdings;color:#717074'>*</span><span
style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:#717074'> </span><span
style='font-size:8.0pt;font-family:"Verdana","sans-serif";color:#717074'><a
href="mailto:Hyoun.Kim@chartercom.com">Hyoun.Kim@chartercom.com</a></span><span
style='font-size:10.0pt;font-family:"Verdana","sans-serif"'><o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'>&nbsp;<o:p></o:p></span></p>

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or if this message has been addressed to you <br>
in error, please immediately alert the sender<br>
by reply e-mail and then delete this message <br>
and any attachments. If you are not the <br>
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<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'>The
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<DIV>&nbsp;</DIV>Disclaimer: NOTICE The information contained in this message is confidential and is intended for the addressee(s) only. If you have received this message in error or there are any problems please notify the originator immediately. The unauthorized use, disclosure, copying or alteration of this message is strictly forbidden. Raya will not be liable for direct, special, indirect or consequential damages arising from alteration of the contents of this message by a third party or as a result of any malicious code or virus being passed on. Views expressed in this communication are not necessarily those of Raya.If you have received this message in error, please notify the sender immediately by email, facsimile or telephone and return and/or destroy the original message. </body>

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