<html><body bgcolor="#FFFFFF"><div>I think you are on the right track, route pattern, route group, etc.</div><div><br></div><div>Do you have external masks on each extension and check use calling mask on each pattern? Or do you put the mask in the route pattern itself? </div><div><br></div><div>You might want to also check with your service provider. Some will override whatever you put on a 911 call with your billing number unless you have made alternate arrangements. </div><div><br></div><div>Some things to look at. </div><div><br><br>…<div>Don't look at me, my iPod maid that spilling mistake.<span class="Apple-style-span" style="-webkit-tap-highlight-color: rgba(26, 26, 26, 0.296875); -webkit-composition-fill-color: rgba(175, 192, 227, 0.230469); -webkit-composition-frame-color: rgba(77, 128, 180, 0.230469); "> </span></div></div><div><br>On 2010-07-19, at 8:00 PM, "Haas, Neal" <<a href="mailto:nhaas@co.fresno.ca.us">nhaas@co.fresno.ca.us</a>> wrote:<br><br></div><div></div><blockquote type="cite"><div><div class="WordSection1"><p class="MsoNormal">Hello all,<o:p></o:p></p><p class="MsoNormal"><o:p> </o:p></p><p class="MsoNormal">I have a 911 issue for are call manager 7.1.5. When we dial 9.911 it only sends out our trunk ID. When I call any other number I get the correct caller id. Where do I start to figure this one out? I have looked I think everywhere (Route Pattern, Trunk, Partition) but could not figure this one out!!!!!!<o:p></o:p></p><p class="MsoNormal"><o:p> </o:p></p><p class="MsoNormal" style="text-autospace:none"><span style="font-size:10.0pt;font-family:"Courier New";color:#1F497D">Neal Haas<o:p></o:p></span></p><p class="MsoNormal" style="text-autospace:none"><span style="font-size:10.0pt;font-family:"Courier New";color:#1F497D">County Of Fresno<o:p></o:p></span></p><p class="MsoNormal" style="text-autospace:none"><span style="font-size:10.0pt;font-family:"Courier New";color:#1F497D">IT Analyst - ITSD, Communications<o:p></o:p></span></p><p class="MsoNormal" style="text-autospace:none"><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D">1020 S 10th St</span><span style="font-family:"Arial","sans-serif";color:#1F497D"><br></span><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D">Fresno, CA 93702</span><span style="font-family:"Arial","sans-serif";color:#1F497D"> <o:p></o:p></span></p><p class="MsoNormal" style="text-autospace:none"><span style="font-size:10.0pt;font-family:"Courier New";color:#1F497D">Desk 559.600.5890<o:p></o:p></span></p><p class="MsoNormal"><o:p> </o:p></p></div></div></blockquote><blockquote type="cite"><div><span>_______________________________________________</span><br><span>cisco-voip mailing list</span><br><span><a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a></span><br><span><a href="https://puck.nether.net/mailman/listinfo/cisco-voip">https://puck.nether.net/mailman/listinfo/cisco-voip</a></span><br></div></blockquote></body></html>