Setting the <span class="Apple-style-span" style="font-family: Verdana; font-size: 13px; ">"zero length" flag was the only way i was able to track 911 hangups on CUCM 7.13 a months back.</span><div><font class="Apple-style-span" face="Verdana"><br>
</font><br><div class="gmail_quote">On Mon, Jul 19, 2010 at 4:27 PM, Lelio Fulgenzi <span dir="ltr"><<a href="mailto:lelio@uoguelph.ca">lelio@uoguelph.ca</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex;">
<div><div style="font-family:Verdana;font-size:10pt;color:#000000">That, and you might want to check off "zero length" CDRs as well. We find that very useful in troubleshooting.<br><br>It adds quite a bit of data, but it's worth it. Being able to troubleshoot with historical data.<br>
<br><br><br>---<br><font color="#888888">Lelio Fulgenzi, B.A.<br>Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1<br>(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)<br>^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^<br>
Cooking with unix is easy. You just sed it and forget it. <br> - LFJ (with apologies to Mr. Popeil)</font><div><div></div><div class="h5"><br><br><br>----- Original Message -----<br>From: "Ahmed Elnagar" <<a href="mailto:ahmed_elnagar@rayacorp.com" target="_blank">ahmed_elnagar@rayacorp.com</a>><br>
To: "Jason Fuermann" <<a href="mailto:JBF005@shsu.edu" target="_blank">JBF005@shsu.edu</a>><br>Cc: "cisco-voip" <<a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a>><br>
Sent: Monday, July 19, 2010 4:30:06 PM GMT -05:00 US/Canada Eastern<br>Subject: Re: [cisco-voip] Missing CDR data<br><br>although very trivial but a lot of times it is been forgotten :)<br>Make sure that CDR enabled flag is enabled on all call processing servers "it is not a cluster wide parameter"<br>
<br> Best Regards;<br> Ahmed Elnagar<br> Senior Network PS Engineer<br> Mob: +2019-0016211<br> CCIE#24697 (Voice)<br> <br><br>-----Original Message-----<br>From: <a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a> [mailto:<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>] On Behalf Of Fuermann, Jason<br>
Sent: Monday, July 19, 2010 6:30 PM<br>To: cisco-voip<br>Subject: [cisco-voip] Missing CDR data<br><br>CM 7.0.2<br>Is anybody aware of a CDR bug where UCM fails to generate CDR data for calls? I found CSCsk76737, but I wasn't logging at the info or debug level for the scheduler, so I check if that's the problem. Anything else anybody knows of?<br>
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<br></blockquote></div><br></div>