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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='color:#1F497D'>The B-ACD TCL scripts are now embedded within the IOS .bin file, however you need the cme-bacd-3.0.0.2.tar file for the sample audio prompts.<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Here are my notes from a recent B-ACD setup;<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>CME B-ACD Configuration Guide, December 2008<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Start at Page 25 on PDF<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/bacd/configuration/guide/40tcl.pdf<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Software Versions Used<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>cme-bacd-3.0.0.2.tar (from above Reference page 29 http://www.cisco.com/cgi-bin/tablebuild.pl/ip-iostsp)<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>IOS c2800nm-spservicesk9-mz.150-1.XA3.bin<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Audacity 1.3 (http://audacity.sourceforge.net)<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Updating Prompts<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Modify wav file using Audacity, File > Export > Save Type as Other uncompressed files (Options Header AU (Sun/NeXT, Options Encoding U-Law)<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>1. Copy en_bacd_welcome.au to flash:en_bacd_allagentsbusy.au <o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>2. Copy en_bacd_welcome.au to flash:en_bacd_welcome.au <o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>3. copy en_bacd_welcome.au to flash:en_dt_prompt.au <o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>3. Show call application sessions<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>4. call application session stop id X<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>5. audio-prompt load flash:en_bacd_welcome.au<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>6. audio-prompt load flash:en_bacd_allagentsbusy.au<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>7. audio-prompt load flash:en_dt_prompt.au<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>8. call application voice load app-b-acd-aa<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>9. Don’t be afraid to reload router B-ACD is nit picky!<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b>On Behalf Of </b>Ahmed Elnagar<br><b>Sent:</b> Tuesday, July 20, 2010 1:17 PM<br><b>To:</b> cisco-voip<br><b>Subject:</b> [cisco-voip] CME/SRST Ver 8.0<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Is the files that we used to put on flash is now embedded inside the IOS file of the 15.x or what?? What about the TCL scripts and so on is it embedded also or we need to install them on the flash of the router?<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal style='background:white'><span style='font-size:10.0pt'> </span><span style='font-size:10.5pt'>Best Regards;<o:p></o:p></span></p><p class=MsoNormal style='background:white'><span style='font-size:10.5pt'> Ahmed Elnagar<o:p></o:p></span></p><p class=MsoNormal style='background:white'><span style='font-size:10.5pt'> Senior Network PS Engineer<o:p></o:p></span></p><p class=MsoNormal style='background:white'><span style='font-size:10.5pt'><o:p> </o:p></span></p><p class=MsoNormal style='background:white'><span style='font-size:10.5pt'><img width=106 height=47 id="Picture_x0020_1" src="cid:image001.jpg@01CB28E1.DB841450" alt=untitled><o:p></o:p></span></p><p class=MsoNormal style='background:white'><span style='font-size:10.5pt'> RAYA Building El Motamiez District, 6th of October, Egypt <o:p></o:p></span></p><p class=MsoNormal style='background:white'><span style='font-size:10.5pt'><o:p> </o:p></span></p><p class=MsoNormal style='background:white'><span style='font-size:10.5pt'> Mob: +2019-0016211<o:p></o:p></span></p><p class=MsoNormal style='background:white'><span style='font-size:10.5pt'> Phone: +202 3827 6000 Ext.2475<o:p></o:p></span></p><p class=MsoNormal style='background:white'><span style='font-size:10.5pt'> Website: <a href="http://www.rayacorp.com/">www.rayacorp.com</a><o:p></o:p></span></p><p class=MsoNormal style='background:white'><span style='font-size:10.5pt'> E-mail: <a href="mailto:ahmed_elnagar@rayacorp.com">ahmed_elnagar@rayacorp.com</a><o:p></o:p></span></p><p class=MsoNormal style='background:white'><span style='font-size:10.5pt'> CCIE#24697 (Voice)<o:p></o:p></span></p><p class=MsoNormal style='background:white'><span style='font-size:10.5pt'> <img border=0 width=63 height=63 id="Picture_x0020_0" src="cid:image002.jpg@01CB28E1.DB841450" alt="ccie_voice_large.gif"><o:p></o:p></span></p><p class=MsoNormal><o:p> </o:p></p><div><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'> <o:p></o:p></span></p></div><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>Disclaimer: NOTICE The information contained in this message is confidential and is intended for the addressee(s) only. If you have received this message in error or there are any problems please notify the originator immediately. The unauthorized use, disclosure, copying or alteration of this message is strictly forbidden. Raya will not be liable for direct, special, indirect or consequential damages arising from alteration of the contents of this message by a third party or as a result of any malicious code or virus being passed on. Views expressed in this communication are not necessarily those of Raya.If you have received this message in error, please notify the sender immediately by email, facsimile or telephone and return and/or destroy the original message. <o:p></o:p></span></p></div></body></html>
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