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<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>That’s nothing, we went 2 weeks without 911 because after
our port AT&T swore we never had PSALI. Supposedly they had somebody
investigating it 24/7 for those 2 weeks. <o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>The only thing I can suggest is demand to be on the patch with
the technician who is doing the port. I think AT&T, Verizon, ect. have like
12 people who actually know what they’re doing in the SS7 switches. Learn
the lingo so that you sound like a field tech and can get transferred to one of
them.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<div>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>
cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b>On
Behalf Of </b>Edward Beheler<br>
<b>Sent:</b> Thursday, July 22, 2010 1:30 PM<br>
<b>To:</b> 'Haas, Neal'; 'cisco-voip@puck.nether.net'<br>
<b>Subject:</b> Re: [cisco-voip] OT: AT&T circuit in Florida<o:p></o:p></span></p>
</div>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>AHAHAHAHAHAHAHAHAHAHAHAHAHAHA AAAGHAHAH SO DID I!<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<div>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Haas, Neal
[mailto:nhaas@co.fresno.ca.us] <br>
<b>Sent:</b> Thursday, July 22, 2010 12:10 PM<br>
<b>To:</b> Edward Beheler; 'cisco-voip@puck.nether.net'<br>
<b>Subject:</b> RE: [cisco-voip] OT: AT&T circuit in Florida<o:p></o:p></span></p>
</div>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>I always put on my ports “Contact me before
porting”. And I make sure the AM knows this. If they port early on me I
would let them know I was looking to move to another carrier! Hey almost 20,000
DID’s, they might listen to me.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<div>
<p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;
font-family:"Courier New";color:#1F497D'>Neal Haas<o:p></o:p></span></p>
</div>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<div>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>
cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b>On
Behalf Of </b>Edward Beheler<br>
<b>Sent:</b> Thursday, July 22, 2010 9:02 AM<br>
<b>To:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> Re: [cisco-voip] OT: AT&T circuit in Florida<o:p></o:p></span></p>
</div>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>AT&T isn’t the only ones to do this, Verizon has done
this to me multiple times. They ported over Emergency Management,
Community Corrections, and Work Release a week early on me. Then the
morning of instead of at the end of the day. Then at 2PM instead of the end
of the day.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>At another facility, they disconnected the old numbers and went
home without connecting them to the new PRI – at a facility that houses
elderly and handicapped people. When I asked what would happen if they
needed to call 911, A support person (I swear to God this actually happened)
suggested that I go out and buy some prepaid cellphones.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>“Can you hear me now?”<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>“We’re sorry, you have reached a number that is
disconnected or no longer in service.”<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>/rant<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<div>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>
cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b>On
Behalf Of </b>Bill<br>
<b>Sent:</b> Thursday, July 22, 2010 11:43 AM<br>
<b>To:</b> 'Ted Nugent'; nikola@att.net<br>
<b>Cc:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> Re: [cisco-voip] OT: AT&T circuit in Florida<o:p></o:p></span></p>
</div>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:navy'>Second the motion on porting early. I have had them do that to me
multiple times. <o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:navy'><o:p> </o:p></span></p>
<div>
<div class=MsoNormal align=center style='text-align:center'>
<hr size=2 width="100%" align=center>
</div>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>
cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b>On
Behalf Of </b>Ted Nugent<br>
<b>Sent:</b> Thursday, July 22, 2010 10:35 AM<br>
<b>To:</b> nikola@att.net<br>
<b>Cc:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> Re: [cisco-voip] OT: AT&T circuit in Florida</span><o:p></o:p></p>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Not familiar with Florida but that doesn't seem excessive
just knowing its AT&T. We fight with them constantly about this in NC
(formerly Bellsouth for the most part) Just pray that they don't
screw up anything in the port order or 25 days might turn into 45. Also they
are notorious for porting early here especially if they had a port date pushed
out for some reason, I've seen it twice where half the number still ported even
though they themselves screwed up the order and pushed out the port date. <o:p></o:p></p>
<div>
<p class=MsoNormal>Your only option really is to raise holy hell
with their AM and see if they can get it escalated.<o:p></o:p></p>
</div>
<div>
<p class=MsoNormal style='margin-bottom:12.0pt'><o:p> </o:p></p>
<div>
<p class=MsoNormal>On Thu, Jul 22, 2010 at 11:25 AM, Nikola Stojsin <<a
href="mailto:nikolas@networkmakers.com">nikolas@networkmakers.com</a>>
wrote:<o:p></o:p></p>
<div>
<div>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='color:#1F497D'>Hello guys –</span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='color:#1F497D'> </span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='color:#1F497D'>First of all, my apologies – this is quite OT; I
just want to make sure that the information we are getting is correct.</span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='color:#1F497D'> </span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='color:#1F497D'>We have a client that is moving their Florida office from
one floor to another (same building, bigger space) – and their phone
system from one AT&T PRI to another. The new circuit is tested and turned
up; however, the client elected not to port the DIDs (there are 20 of them) at
the time of the test and turn up, because they were not ready to physically
move (they needed another week to get the new space ready, furniture-wise
etc.). So they stayed in the old space (using the old PRI etc.) for another
week or so. </span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='color:#1F497D'> </span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='color:#1F497D'>Now – less than a week later – they are being
told by AT&T that it will take 25 days to re-schedule the port of the DIDs.
I do not have much experience with Florida ISPs (and the client chose to do
their own circuit provisioning – they have a national contract with
AT&T – so I do not know all the details), but 25 days sounds
excessive; I have seen 5- and 7-day delays (one of which was in in fact in
Florida, though not with AT&T), but nothing even coming close to 25 days,
which makes me wonder whether the client is getting the right information.
</span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='color:#1F497D'> </span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='color:#1F497D'>Bottom line: if anyone on this list has any experience
with AT&T PRIs in Florida, and cares to chime in – is 25 days
‘normal’ lead time to schedule a DID port?</span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='color:#1F497D'> </span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='color:#1F497D'>Needless to say, all help/input/suggestions will be
greatly appreciated!</span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='color:#1F497D'> </span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='color:#1F497D'>Thank you,</span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='color:#1F497D'>Nikola</span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='color:#1F497D'> </span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='color:#1F497D'> </span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='color:#1F497D'>-------------------------------------------</span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='color:#1F497D'>Nikola Stojsin</span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='color:#1F497D'>PhD CCIE #12888</span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='color:#1F497D'>President</span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='color:#1F497D'><a href="mailto:nikola@att.net" target="_blank">nikola@att.net</a></span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='color:#1F497D'>-------------------------------------------</span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='color:#1F497D'> </span><o:p></o:p></p>
</div>
</div>
<p class=MsoNormal style='margin-bottom:12.0pt'><br>
_______________________________________________<br>
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<a href="https://puck.nether.net/mailman/listinfo/cisco-voip" target="_blank">https://puck.nether.net/mailman/listinfo/cisco-voip</a><o:p></o:p></p>
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<p class=MsoNormal><o:p> </o:p></p>
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