Hello All - Any help is much appreciated. <div><br></div><div><br></div><div>I'm having issue with getting the survivability.tcl script to trigger and transfer to a number or hand off to a auto-attendant. I have been following the CVP 8.0 Config Guide but it is very confusing and believe it is missing info.</div>
<div><br></div><div>The environment is a CVP standalone solution with one ingress/vxml gateway. Currently I am testing this functionality without the CVP servers in the picture because of my location. I'm thinking this is not an issue as this will simulate a WAN failure/CVP Server application errors. Am I wrong?</div>
<div><br></div><div>Incoming dial-peer 2 should trigger the survivability.tcl script because there is no connection to the CVP VXML server that would (in normal operation) trigger the ADstore service, correct?</div><div><br>
</div><div>If so, the ADsurvive service should then transfer to 1111. I've also tried to configure this service with the "param aa-name aa" statement to handoff to the auto-attendant, but failed. Using the handoff to a auto-attendant method is really what I would like in my solution.</div>
<div><br></div><div>GW config: I have all the required tcl scripts/vxml files in flash. </div><div><br></div><div># I put them all just in case</div><div>voice service voip</div><div><div> allow-connections h323 to h323</div>
<div> allow-connections h323 to sip</div><div> allow-connections sip to h323</div><div> allow-connections sip to sip</div><div> sip</div><div> bind control source-interface GigabitEthernet0/0.20</div><div> bind media source-interface GigabitEthernet0/0.20</div>
<div>!</div><div>voice class codec 1</div><div> codec preference 1 g711ulaw</div><div> codec preference 2 g729r8</div><div>!</div><div>application</div><div> service CVPSelfService flash:CVPSelfServiceBootstrap.vxml</div>
<div> paramspace english langauge en</div><div> paramspace english index 0</div><div> paramspace english location flash:</div><div> paramspace english prefix en</div><div> !</div><div> service ADsurvive flash:survivability.tcl</div>
<div> param open-hours-agent0 1111</div><div> param after-hours-agent0 1111</div><div> param alert-timeout 20</div><div> param setup-timeout 7</div><div> ! </div><div> service ADstore flash:CVPSelfService.tcl</div>
<div> param CVPSelfService-app ADstore</div><div> param CVPSelfService-port 7000</div><div> param keepalive ADstore</div><div> param CVPPrimaryVXMLServer 10.86.87.107 (this server does not exist)</div><div> param survive ADsurvive</div>
<div> !</div><div> service aa flash:backupaa.tcl (just a auto-attendant to route calls)</div><div> param option7 8002</div><div> param after-hours flash:backupstoreclose.wav</div><div> param extension-start 00</div><div>
param start-hour 28800</div><div> param option0 8001</div><div> param default-number 8001</div><div> param option2 8002</div><div> param option4 8081</div><div> param option6 8003</div><div> param extension-pattern 800</div>
<div> param option8 8001</div><div> param option1 8001</div><div> param end-hour 59400</div><div> param welcome-prompt flash:5966.wav</div><div> param option3 8003</div><div> param extenstion-end 99</div><div> param option5 8081</div>
<div>!</div><div>dial-peer voice 8000 voip</div><div> description OUT TO CUCM VIA SIP TRUNK</div><div> destination-pattern 8...</div><div> session protocol sipv2</div><div> session target ipv4:10.10.210.11</div><div> dtmf-relay rtp-nte h245-signal h245-alphanumeric</div>
<div> codec g711ulaw</div><div> no vad</div><div>!</div><div>dial-peer voice 1000 pots</div><div> description REQUIRED FOR FXS PHONE (POTS PHONE) INPUT</div><div> service session</div><div> forward-digits all</div><div>!</div>
<div>dial-peer voice 2 voip</div><div> description RECEIVES POTS CALL FOR CVSstore AND CHANGES TO VOIP</div><div> service cvsstore</div><div> destination-pattern 4012221111</div><div> voice-class codec 1</div><div> session target ipv4:10.10.200.3</div>
<div> incoming called-number 4012221111</div><div> dtmf-relay rtp-nte h245-alphanumeric h245-signal</div><div> no vad</div><div>!</div><div>dial-peer voice 1111 voip</div><div> description RECEIVES POTS CALL FOR AA TO INCOMING NUMBER 1111</div>
<div> service aa</div><div> destination-pattern 1111</div><div> voice-class codec 1</div><div> session target ipv4:10.10.200.3</div><div> incoming called-number 1111</div><div> dtmf-relay rtp-nte h245-alphanumeric h245-signal</div>
<div> no vad</div></div><div><br></div><div><div>ip rtcp report interval 2000</div><div>gateway</div><div>media-inactivity-criteria all</div><div>timer receive-rtcp 4</div><div>timer receive-rtp 1200</div><div>sip-ua</div>
<div>retry bye 1</div></div><div><br></div><div><p style="margin: 0.0px 0.0px 0.0px 0.0px; font: 12.0px 'Times New Roman'; min-height: 15.0px"><br></p>
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<p style="margin: 0.0px 0.0px 0.0px 0.0px; font: 11.0px 'Times New Roman'">This script provides the following capabilities</p></div>