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</o:shapelayout></xml><![endif]--></head><body lang=DE link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Hi Guys,<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>msg archiving with CUP8.0 can be performed in two ways:<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoListParagraph style='text-indent:-18.0pt;mso-list:l0 level1 lfo1'><![if !supportLists]><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><span style='mso-list:Ignore'>1.<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Using an external postgreSQL db, which can run on a linux or windows machine. All msgs will be loaded into a table in this database. This is only a plain db, for auditing or other usage you’ll need to have a script to read out the database entires to have a ‘usable’ output here. Important here, you’ll need the msg archieiver service on CUP, which must be running for this. CUP can work even if this DB is temporary not accessable, for example, during network issues or something like that.<o:p></o:p></span></p><p class=MsoListParagraph style='text-indent:-18.0pt;mso-list:l0 level1 lfo1'><![if !supportLists]><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><span style='mso-list:Ignore'>2.<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>The other way is using an external server, which doesn’t need the msg archiver service. So don’t wonder that this service don’t’ come up. Facetime is one option, but not so scalable, depending on your environment, failover and HA is here VERY important:<o:p></o:p></span></p><p class=MsoListParagraph style='margin-left:72.0pt;text-indent:-18.0pt;mso-list:l0 level2 lfo1'><![if !supportLists]><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><span style='mso-list:Ignore'>a.<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Msg flow with external servers: IM Sender </span><span lang=EN-US style='font-size:11.0pt;font-family:Wingdings;color:#1F497D'>à</span><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'> CUP </span><span lang=EN-US style='font-size:11.0pt;font-family:Wingdings;color:#1F497D'>à</span><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'> external server </span><span lang=EN-US style='font-size:11.0pt;font-family:Wingdings;color:#1F497D'>à</span><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'> CUP </span><span lang=EN-US style='font-size:11.0pt;font-family:Wingdings;color:#1F497D'>à</span><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'> receiver of IM<o:p></o:p></span></p><p class=MsoListParagraph style='margin-left:72.0pt;text-indent:-18.0pt;mso-list:l0 level2 lfo1'><![if !supportLists]><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><span style='mso-list:Ignore'>b.<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>This means, if the external server is NOT reachable, NO IM’s can be sent in your network, because ALL traffic going over the external (e.g. facetime) server. I had also some issue’s in the past between CUPC7 (SIP/SIMPLE) and XMPP (CUPC8, Miranda, etc) users when using the facetime server, so please check for this. Anyway, facetime for example allows you to do more than just put the IM’s in a plain postreSQL db, for example, auditing, rules, rules for external contacts, whitelists, blacklists, LDAP integration for SSO, reporting about IM usage, etc. For facetime, you’ll need a MSQL db for this in the background. <o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Rgrds,<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div><table class=MsoNormalTable border=0 cellpadding=0 width=432 style='width:323.75pt'><tr style='height:30.5pt'><td width=174 valign=top style='width:130.65pt;padding:0cm 0cm 0cm 0cm;height:30.5pt'><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#112738'>MANUEL MICHEL</span></b><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D'> <br></span><span style='font-size:7.5pt;font-family:"Arial","sans-serif";color:#1F497D'>System Engineer</span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:7.5pt;font-family:"Arial","sans-serif";color:#1F497D'>avodaq AG<br>Wendenstr. </span><span lang=EN-US style='font-size:7.5pt;font-family:"Arial","sans-serif";color:#1F497D'>21 b<br>D-20097 Hamburg</span><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><a href="mailto:mmichel@avodaq.com"><span lang=EN-US style='font-size:7.5pt;font-family:"Arial","sans-serif"'>mmichel@avodaq.com</span></a></span><span lang=EN-US style='font-size:7.5pt;font-family:"Arial","sans-serif";color:#1F497D'><br></span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><a href="http://www.avodaq.com/"><span lang=EN-US style='font-size:7.5pt;font-family:"Arial","sans-serif"'>www.avodaq.com</span></a></span><span lang=EN-US style='font-size:7.5pt;font-family:"Arial","sans-serif";color:#1F497D'><o:p></o:p></span></p></td><td width=118 valign=top style='width:88.15pt;padding:.75pt .75pt .75pt .75pt;height:30.5pt'><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:115%'><span lang=EN-US style='font-size:11.0pt;line-height:115%;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p></td><td width=132 valign=top style='width:98.95pt;padding:.75pt .75pt .75pt .75pt;height:30.5pt'><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:115%'><span lang=EN-US style='font-size:7.5pt;line-height:115%;font-family:"Arial","sans-serif";color:navy'><o:p> </o:p></span></p></td></tr></table></div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span lang=EN-GB style='font-size:7.5pt;font-family:"Arial","sans-serif";color:#009ACB'>First European Cisco Master Unified Communications.<br><br></span></b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p></o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>Von:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b>Im Auftrag von </b>Beck, Christopher<br><b>Gesendet:</b> Donnerstag, 22. Juli 2010 16:52<br><b>An:</b> 'cisco-voip'<br><b>Betreff:</b> Re: [cisco-voip] CUPS 8 Message Archiving<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Agree that Facetime does quite a bit more than asked for in the original message, but apparently it can be used for the archiving piece as well. (I am merely relaying what was told to me by the BU… I haven’t used the product.)<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Also, the only approved database with CUPS 8 (for the group rooms and raw archiving) is postgresql. Supposedly, there are plans for Oracle support in the future, but nothing committed.<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>-Chris<o:p></o:p></span></p></div><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal><b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Bill [mailto:bill@hitechconnection.net] <br><b>Sent:</b> Thursday, July 22, 2010 9:47 AM<br><b>To:</b> Beck, Christopher; jobe@gates-tribe.com<br><b>Cc:</b> 'cisco-voip'<br><b>Subject:</b> RE: [cisco-voip] CUPS 8 Message Archiving<o:p></o:p></span></p></div></div><p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:10.0pt;font-family:"Arial","sans-serif";color:navy'>I believe these are two different things. CUPS 8.x should support IM ARCHIVING in that you can dump the IM’s to a database which I think is MySQL. It does not do any reporting that is up to you.<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:10.0pt;font-family:"Arial","sans-serif";color:navy'>Facetime does auditing, can Sam IM Steve? How long do Sam and Steve IM each other? What do they chat about? <o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:10.0pt;font-family:"Arial","sans-serif";color:navy'><o:p> </o:p></span></p><div><div class=MsoNormal align=center style='text-align:center'><span lang=EN-US><hr size=2 width="100%" align=center></span></div><p class=MsoNormal><b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b>On Behalf Of </b>Beck, Christopher<br><b>Sent:</b> Thursday, July 22, 2010 9:02 AM<br><b>To:</b> jobe@gates-tribe.com<br><b>Cc:</b> cisco-voip<br><b>Subject:</b> Re: [cisco-voip] CUPS 8 Message Archiving</span><span lang=EN-US><o:p></o:p></span></p></div><p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>In talking to a BU Engineer, he recommended we look at FACETIME IM Auditor. Product name may have changed looking at their www site.<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>I haven’t implemented this function, just asked the question…<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>-Chris<o:p></o:p></span></p></div><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal><b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b>On Behalf Of </b>jobe@gates-tribe.com<br><b>Sent:</b> Wednesday, July 21, 2010 3:55 PM<br><b>To:</b> cisco-voip@puck.nether.net<br><b>Subject:</b> [cisco-voip] CUPS 8 Message Archiving<o:p></o:p></span></p></div></div><p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p><div><p class=MsoNormal><span lang=EN-US style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:black'>Anyone running CUPS 8 yet with Message Archiving? If so just curious what you are using to dump the messages to.<o:p></o:p></span></p></div><div><p class=MsoNormal><span lang=EN-US style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:black'><o:p> </o:p></span></p></div><div><p class=MsoNormal><span lang=EN-US style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:black'>Thanks,<o:p></o:p></span></p></div><div><p class=MsoNormal><span lang=EN-US style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:black'>Jobe<o:p></o:p></span></p></div><table class=MsoNormalTable border=0 cellpadding=0><tr><td style='background:white;padding:.75pt .75pt .75pt .75pt'><p class=MsoNormal><span style='color:black'>Confidentiality Notice: This email is intended for the sole use of the intended recipient(s) and may contain confidential, proprietary or privileged information. If you are not the intended recipient, you are notified that any use, review, dissemination, copying or action taken based on this message or its attachments, if any, is prohibited. If you are not the intended recipient, please contact the sender by reply email and destroy or delete all copies of the original message and any attachments. Thank you.</span><o:p></o:p></p></td></tr></table><p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p><table class=MsoNormalTable border=0 cellpadding=0><tr><td style='background:white;padding:.75pt .75pt .75pt .75pt'><p class=MsoNormal><span style='color:black'>Confidentiality Notice: This email is intended for the sole use of the intended recipient(s) and may contain confidential, proprietary or privileged information. If you are not the intended recipient, you are notified that any use, review, dissemination, copying or action taken based on this message or its attachments, if any, is prohibited. 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