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<div class=Section1>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>As someone that needs to support CUCM and the whole Cisco UC
environment I would second this opinion. This makes it difficult as a vendor
that needs to support Cisco UC because we now need to spend more money to
support this environment (gee, Cisco wanting more money, go figure?).
<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>I have five global labs to support and the whole new
download/contract thing really gets in the way as now I need to verify that at
least 40 people have all the right contracts to get all the right software –
makes it a PITA when you have a few hundred SMARTnet contract numbers.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<div>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>
cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b>On
Behalf Of </b>Ryan Ratliff<br>
<b>Sent:</b> Thursday, July 22, 2010 10:47 AM<br>
<b>To:</b> Scott Voll<br>
<b>Cc:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> Re: [cisco-voip] IOS 15.0<o:p></o:p></span></p>
</div>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>IMO it would be a matter of separating software support from
hardware support for the phones. Maybe that software support is bundled
with the CUCM software, maybe it isn't. If they decide you need to have
some type of coverage in order to download phone firmware then just because we
may give you some free updates doesn't automatically entitle you to all the
other ones. <o:p></o:p></p>
<div>
<p class=MsoNormal><o:p> </o:p></p>
</div>
<div>
<div>
<p class=MsoNormal>I have to stress that this is purely my opinion and (thank
goodness) I have no input, nor really any knowledge of how and why UC is
licensed the way it is. I'd say bug the PMs and your service contract
rep about it if you feel it overly burdensome or just downright dumb.<o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><o:p> </o:p></p>
</div>
<div>
<p class=MsoNormal><span class=apple-style-span><span style='font-family:"Helvetica","sans-serif"'>-Ryan</span></span><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><o:p> </o:p></p>
<div>
<div>
<p class=MsoNormal>On Jul 22, 2010, at 11:13 AM, Scott Voll wrote:<o:p></o:p></p>
</div>
<p class=MsoNormal><br>
I see that happening when I download new phone firmware, as we don't smartnet
phones. But really? How does Cisco think that's going to work?
new firmware comes with each CM update. What are others going to
do? just update CM more often? or smartnet a single phone?<o:p></o:p></p>
<div>
<p class=MsoNormal><o:p> </o:p></p>
</div>
<div>
<p class=MsoNormal>Financially it just doesn't make sense to smartnet many
phones when in all reality you get the firmware with the CM updates.<o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><o:p> </o:p></p>
</div>
<div>
<p class=MsoNormal style='margin-bottom:12.0pt'>Scott <o:p></o:p></p>
<div>
<p class=MsoNormal>On Thu, Jul 22, 2010 at 7:58 AM, Bill <<a
href="mailto:bill@hitechconnection.net">bill@hitechconnection.net</a>>
wrote:<o:p></o:p></p>
<div>
<div>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:10.0pt;font-family:"Arial","sans-serif";color:navy'>Correct, I
was pointing out that you can’t change versions such as adding CUBE or
IPIPGW just because you can download it. You never could do this but people did
it all the time.</span><o:p></o:p></p>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:navy'> </span><o:p></o:p></p>
</div>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:10.0pt;font-family:"Arial","sans-serif";color:navy'>I
don’t know if you have noticed or not but you will soon not be able to
download software that you don’t have a contract for. </span><o:p></o:p></p>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:navy'> </span><o:p></o:p></p>
</div>
<div>
<div class=MsoNormal align=center style='text-align:center'>
<hr size=2 width="100%" align=center>
</div>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Ahmed Elnagar
[mailto:<a href="mailto:ahmed_elnagar@rayacorp.com" target="_blank">ahmed_elnagar@rayacorp.com</a>]
<br>
<b>Sent:</b> Thursday, July 22, 2010 10:00 AM<br>
<b>To:</b> Bill; Dennis Heim; Scott Voll</span><o:p></o:p></p>
<div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'><br>
<b>Cc:</b> <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> RE: [cisco-voip] IOS 15.0<o:p></o:p></span></p>
</div>
</div>
<div>
<p class=MsoNormal><o:p> </o:p></p>
</div>
</div>
<div>
<div>
<div>
<p class=MsoNormal> <o:p></o:p></p>
</div>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>If
you have a smart net or shared support activated through a Cisco partner you
are eligible to have the latest IOS upgrade…technically starting from 15
Cisco started to enforce the license “like the difference between CUCM
4.x and 5.x”</span><o:p></o:p></p>
<div>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'> </span><o:p></o:p></p>
</div>
<div>
<div>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;
background:white'><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'> </span><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Best Regards;</span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;
background:white'><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";
color:#1F497D'> Ahmed Elnagar</span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;
background:white'><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";
color:#1F497D'> Senior Network PS Engineer</span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;
background:white'><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";
color:#1F497D'> Mob: +2019-0016211</span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;
background:white'><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";
color:#1F497D'> CCIE#24697 (Voice)</span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;
background:white'><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";
color:#1F497D'> <image001.jpg></span><o:p></o:p></p>
</div>
</div>
<div>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'> </span><o:p></o:p></p>
</div>
<div>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Bill [mailto:<a
href="mailto:bill@hitechconnection.net" target="_blank">bill@hitechconnection.net</a>]
<br>
<b>Sent:</b> Thursday, July 22, 2010 4:39 PM<br>
<b>To:</b> Ahmed Elnagar; 'Dennis Heim'; 'Scott Voll'<br>
<b>Cc:</b> <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> RE: [cisco-voip] IOS 15.0</span><o:p></o:p></p>
</div>
</div>
<div>
<p class=MsoNormal> <o:p></o:p></p>
</div>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:10.0pt;font-family:"Arial","sans-serif";color:navy'>“</span><span
style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>you
cannot just install any version just if you have the correct DRAM and
Flash”</span><o:p></o:p></p>
<div>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'> </span><o:p></o:p></p>
</div>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:black'>You
couldn’t do that before, You still had to purchase the correct version it
just did not enforce the rules. </span><o:p></o:p></p>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:navy'> </span><o:p></o:p></p>
</div>
<div>
<div class=MsoNormal align=center style='text-align:center'>
<hr size=2 width="100%" align=center>
</div>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> <a
href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>
[mailto:<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>]
<b>On Behalf Of </b>Ahmed Elnagar<br>
<b>Sent:</b> Thursday, July 22, 2010 12:18 AM<br>
<b>To:</b> Dennis Heim; Scott Voll<br>
<b>Cc:</b> <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> Re: [cisco-voip] IOS 15.0</span><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal> <o:p></o:p></p>
</div>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Working
fine “till now” watch out for the license as you cannot just
install any version just if you have the correct DRAM and Flash “I
don’t know what will it be for upgrades”…for 15.1 I was
trying to run SRST 8.0 but I failed and till now I don’t know the
reason…I had to go to 15.0 to run SRST 7.1.</span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>I
have 15.0 as SIP gateway woth PRIs and H323 with PRIs and FXs.</span><o:p></o:p></p>
<div>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'> </span><o:p></o:p></p>
</div>
<div>
<div>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;
background:white'><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'> </span><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Best Regards;</span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;
background:white'><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";
color:#1F497D'> Ahmed Elnagar</span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;
background:white'><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";
color:#1F497D'> Senior Network PS Engineer</span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;
background:white'><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";
color:#1F497D'> Mob: +2019-0016211</span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;
background:white'><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";
color:#1F497D'> CCIE#24697 (Voice)</span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;
background:white'><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";
color:#1F497D'> <image001.jpg></span><o:p></o:p></p>
</div>
</div>
<div>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'> </span><o:p></o:p></p>
</div>
<div>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> <a
href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>
[mailto:<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>]
<b>On Behalf Of </b>Dennis Heim<br>
<b>Sent:</b> Thursday, July 22, 2010 3:28 AM<br>
<b>To:</b> Scott Voll; <a href="mailto:cisco-voip@puck.nether.net"
target="_blank">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> Re: [cisco-voip] IOS 15.0</span><o:p></o:p></p>
</div>
</div>
<div>
<p class=MsoNormal> <o:p></o:p></p>
</div>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Just
don’t do it unless you have to.</span><o:p></o:p></p>
<div>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'> </span><o:p></o:p></p>
</div>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D'>Dennis
Heim<br>
Network Voice Engineer<br>
CDW Advanced Technology Services<br>
11711 N. Meridian Street, Suite 225<br>
Carmel, IN 46032<br>
<br>
317.569.4255 Office<br>
</span><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:black'>317.569.4201 Fax<br>
</span><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:#1F497D'>317.694.6070 Cell</span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><a
href="mailto:dennis.heim@cdw.com" target="_blank"
title="mailto:dennis.heim@berbee.com">dennis.heim@cdw.com</a><br>
</span><span style='color:#1F497D'><a
href="http://www.cdw.com/content/solutions/unified-communications/"
target="_blank">cdw.com/content/solutions/unified-communications/</a></span><o:p></o:p></p>
<div>
<p class=MsoNormal><span style='color:#1F497D'> </span><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'> </span><o:p></o:p></p>
</div>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> <a
href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>
[mailto:<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>]
<b>On Behalf Of </b>Scott Voll<br>
<b>Sent:</b> Wednesday, July 21, 2010 7:40 PM<br>
<b>To:</b> <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> [cisco-voip] IOS 15.0</span><o:p></o:p></p>
<div>
<p class=MsoNormal> <o:p></o:p></p>
</div>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>anyone
running IOS 15.0 on any devices? eg. Vg224's / 3800 / 2800 VGWs?<o:p></o:p></p>
<div>
<div>
<p class=MsoNormal> <o:p></o:p></p>
</div>
</div>
<div>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>we
are upgrading soon and would like any kind of feedback from the field.<o:p></o:p></p>
</div>
<div>
<div>
<p class=MsoNormal> <o:p></o:p></p>
</div>
</div>
<div>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>TIA<o:p></o:p></p>
</div>
<div>
<div>
<p class=MsoNormal> <o:p></o:p></p>
</div>
</div>
<div>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Scott<o:p></o:p></p>
</div>
<div>
<div>
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